{"id":4421,"date":"2024-01-24T00:00:00","date_gmt":"2024-01-24T00:00:00","guid":{"rendered":"https:\/\/develop-blog-edubirdie-com.dev.prokit.me\/blog\/generation-z-ai-workplace-insights\/"},"modified":"2026-03-06T12:39:27","modified_gmt":"2026-03-06T12:39:27","slug":"generation-z-ai-workplace-insights","status":"publish","type":"post","link":"https:\/\/edubirdie.com\/blog\/generation-z-ai-workplace-insights","title":{"rendered":"The AI generation: How Generation Z is taking ChatGPT into the workplace"},"content":{"rendered":"<p style=\"text-align: justify;\"><img decoding=\"async\" style=\"width: 100%;\" src=\"https:\/\/s3.amazonaws.com\/blog.site\/images\/gen%20z%20cover-min_1706108887.png\" alt=\"How Generation Z is taking ChatGPT into the workplace\" \/><\/p>\n<p style=\"text-align: justify;\">How will artificial intelligence affect our jobs? Ever since ChatGPT hit the mainstream, it\u2019s a question that has gripped the world.<\/p>\n<p style=\"text-align: justify;\">Some have stark predictions. They say that the arrival of on-demand intelligence can only be bad news \u2014 with chat-bots destined to take over white-collar jobs. Others strike a more positive note, predicting that AI will improve our working lives. They say that, rather than taking our jobs, AI will automate boring tasks and free us to be more creative.<\/p>\n<p style=\"text-align: justify;\">To find out how AI is already reshaping the workplace, and to get an early insight into its impact on society, EduBirdie surveyed 2,000 members of Generation Z \u2014 the first generation of true digital natives.<\/p>\n<p style=\"text-align: justify;\">Born after 1996 (when Amazon was still a bookshop\u2026) Generation Z have grown up surrounded by social media, smartphones, services where you can <a href=\"https:\/\/edubirdie.com\/\">order essay<\/a>, and now LLMs like ChatGPT and Bard. When it comes to AI in the workplace, they\u2019re better placed than anyone to understand its impact.<\/p>\n<h2 style=\"text-align: justify;\"><span class=\"ez-toc-section\" id=\"Early_adopters_how_Generation_Z_uses_ChatGPT_at_work\"><\/span>Early adopters: how Generation Z uses ChatGPT at work<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p style=\"text-align: justify;\">Think back to your first office job. Now imagine someone had given you the power to tap into a multilingual mega-brain at the tip of your fingers \u2014 for free.<\/p>\n<p style=\"text-align: justify;\">For the new-starters and career-climbers of Generation Z, that has become a reality. And unsurprisingly they\u2019re taking advantage of this new technological realm. But how exactly are they doing that?<\/p>\n<p style=\"text-align: justify;\"><img decoding=\"async\" style=\"width: 100%;\" src=\"https:\/\/s3.amazonaws.com\/blog.site\/images\/gen%20z%2001_1706109041.png\" alt=\"23% of gen z using GPT to get hired\" \/><\/p>\n<p style=\"text-align: justify;\">Asked how they use AI software like ChatGPT and Bard at work, the most common answer given by our Generation Z respondents was to conduct research \u2014 with 61% saying they\u2019d used AI for fact-finding. Other popular answers include idea generation (56%), proofreading (47%) and writing content (42%).<\/p>\n<p style=\"text-align: justify;\">But while Generation Z have been quick to use AI to help them get ahead at work, they\u2019re also using it when it comes to climbing the career ladder and applying for jobs. 15% said they had used ChatGPT to help them draft a better r\u00e9sum\u00e9 or cover letter, with 8% saying they\u2019d used it to \u2018hack\u2019 the recruitment process by making their application stand out.<\/p>\n<p style=\"text-align: justify;\">So rather than AI taking our jobs, perhaps it will prove to be the secret weapon when it comes to sealing that dream gig.<\/p>\n<h2 style=\"text-align: justify;\"><span class=\"ez-toc-section\" id=\"Will_using_ChatGPT_get_me_fired\"><\/span>Will using ChatGPT get me fired?<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p style=\"text-align: justify;\">Of course just because you <em>can <\/em>use AI applications at work, it doesn\u2019t mean that you <em>should<\/em>.<\/p>\n<p style=\"text-align: justify;\">For example, ChatGPT and Bard can be extremely useful to help you write a letter. But passing off AI content as your own work? That might bring problems \u2014 as Generation Z is quickly finding out.<\/p>\n<p style=\"text-align: justify;\"><img decoding=\"async\" style=\"width: 100%;\" src=\"https:\/\/s3.amazonaws.com\/blog.site\/images\/gen%20z%2002_1706109121.png\" alt=\"20% of gen z got in trouble for using gpt at work\" \/><\/p>\n<p style=\"text-align: justify;\">Overall, 1 in 5 said they had faced issues after using AI in the workplace. 2% of our respondents even reported being fired after being caught using ChatGPT.<\/p>\n<p style=\"text-align: justify;\">A further 11% faced some disciplinary action short of dismissal, while 8% said they experienced problems with the work itself (for example, ChatGPT citing incorrect information or producing content that didn\u2019t fit the brief).<\/p>\n<p style=\"text-align: justify;\">Still, while some have had issues, the vast majority (79%) of those using ChatGPT and similar AI models at work were pleased to report that they had no problems whatsoever.<\/p>\n<p style=\"text-align: justify;\"><img decoding=\"async\" style=\"width: 100%;\" src=\"https:\/\/s3.amazonaws.com\/blog.site\/images\/gen%20z%2003_1706109191.png\" alt=\"36% of gen z feel guilty for using GPT\" \/><\/p>\n<p style=\"text-align: justify;\">Generation Z did report one side-effect, though, from being AI into the workplace: with 36% admitting they felt guilty about using AI to help them do tasks at work.<\/p>\n<h2 style=\"text-align: justify;\"><span class=\"ez-toc-section\" id=\"Will_AI_take_our_jobs_Generation_Z_isnt_sure\"><\/span>Will AI take our jobs? Generation Z isn\u2019t sure<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p style=\"text-align: justify;\">ChatGPT may have dazzled us with its seemingly limitless potential for knowledge. But will it end up taking our jobs?<\/p>\n<p style=\"text-align: justify;\">As to the question of whether AI may replace them in the workplace this year, Generation Z weren\u2019t so worried, with 53% saying it was very unlikely. Only 9% felt that it was a likely possibility \u2014 at least in the short term.<\/p>\n<p style=\"text-align: justify;\"><img decoding=\"async\" style=\"width: 100%;\" src=\"https:\/\/s3.amazonaws.com\/blog.site\/images\/gen%20z%2004_1706109268.png\" alt=\"10% of gen z fear that GPT can take their job\" \/><\/p>\n<p style=\"text-align: justify;\">Ask them to look further into the future \u2014 when AI is expected to be even more powerful \u2014 and a slightly more pessimistic picture emerges.<\/p>\n<p style=\"text-align: justify;\"><img decoding=\"async\" style=\"width: 100%;\" src=\"https:\/\/s3.amazonaws.com\/blog.site\/images\/gen%20z%2005_1706109345.png\" alt=\"61% of gen z fear GPT can take their job within decade\" \/><\/p>\n<p style=\"text-align: justify;\">Overall, 20% of respondents felt it was likely that their current job could be replaced by AI in the next ten years, with a further 41% saying it was a possibility.<\/p>\n<p style=\"text-align: justify;\">When it came to potential job losses, we had another question for our digital natives: how would they feel if AI was to take the job of some of their colleagues? The majority were sympathetic: with 65% saying they would be upset if a co-worker was replaced by AI.<\/p>\n<p style=\"text-align: justify;\"><img decoding=\"async\" style=\"width: 100%;\" src=\"https:\/\/s3.amazonaws.com\/blog.site\/images\/gen%20z%2006_1706109430.png\" alt=\"35% of gen z wont mind if GPT replaced their colleagues\" \/><\/p>\n<p style=\"text-align: justify;\">But not everyone was so charitable, with 15% saying they wouldn\u2019t be too bothered, and 20% saying it would be that person\u2019s fault for not working harder.<\/p>\n<p style=\"text-align: justify;\">Of course, technology changes at a rapid pace, and it may well be that attitudes evolve as the AI revolution gathers pace.<\/p>\n<h2 style=\"text-align: justify;\"><span class=\"ez-toc-section\" id=\"The_future_is_now_how_Generation_Z_are_using_AI\"><\/span>The future is now: how Generation Z are using AI<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p style=\"text-align: justify;\">With some 13 million of us loading up ChatGPT every day, you can bet its powers are being channeled in all sorts of weird and wonderful ways.<\/p>\n<p style=\"text-align: justify;\">But our survey reveals that Generation Z has some excellent examples when it comes to unlocking AI\u2019s impact on society \u2014 like improving oneself.<\/p>\n<p style=\"text-align: justify;\">Indeed one-third of our respondents said that they are already harnessing the power of ChatGPT to further their self-development, be that personally or professionally.<\/p>\n<p style=\"text-align: justify;\"><img decoding=\"async\" style=\"width: 100%;\" src=\"https:\/\/s3.amazonaws.com\/blog.site\/images\/gen%20z%2012_1706109576.png\" alt=\"33% of gen z used GPT for self development\" \/><\/p>\n<p style=\"text-align: justify;\">That includes 15% of respondents who had used ChatGPT to plan their personal development (for example, coming up with a fitness plan) and 9% who had used it for career advice.Similarly, AI-powered tools like Podcastle are becoming a staple in this generation&#8217;s digital toolkit. Podcastle offers features that not only make learning more interactive but also help in professional development. For instance, its text-to-speech functionality allows users to convert content into audio, making it easier to consume educational material on the go or create engaging podcasts and tutorials for career advancement.<\/p>\n<p style=\"text-align: justify;\">Respondents were also asked to list the benefits \u2014 as well as any drawbacks \u2014 that ChatGPT and similar AI tools had brought to their lives.<\/p>\n<p style=\"text-align: justify;\"><img decoding=\"async\" style=\"width: 100%;\" src=\"https:\/\/s3.amazonaws.com\/blog.site\/images\/gen%20z%2013_1706109734.png\" alt=\"gen z feels more creative thanks to gpt\" \/><\/p>\n<p style=\"text-align: justify;\">When it came to the benefits, 49% of all respondents agreed that AI had made them more creative, while 46% said it had boosted their productivity.<\/p>\n<p style=\"text-align: justify;\">15% said that ChatGPT had enabled them to earn more money (always a welcome boost), with 40% saying that it had increased their confidence at work and socially.<\/p>\n<p style=\"text-align: justify;\"><img decoding=\"async\" style=\"width: 100%;\" src=\"https:\/\/s3.amazonaws.com\/blog.site\/images\/gen%20z%2014(1)_1706109901.png\" alt=\"30% of gen z worry that they rely too much on GPT\" \/><\/p>\n<p style=\"text-align: justify;\">As for potential drawbacks, the most common answer was that Generation Z worried about becoming too dependent on ChatGPT and losing the ability to think for themselves.<\/p>\n<p style=\"text-align: justify;\">Meanwhile, 31% worry that it is reducing their own capacity for critical thinking, while 13% said it was making them <em>less <\/em>productive.<\/p>\n<p style=\"text-align: justify;\">More reassuringly for the AI developers, 30% of respondents said they had no worries about how they were using AI \u2014 either at work or otherwise.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>How will artificial intelligence affect our jobs? Ever since ChatGPT hit the mainstream, it\u2019s a question that has gripped the world. Some have stark predictions. They say that the arrival of on-demand intelligence can only be bad news \u2014 with chat-bots destined to take over white-collar jobs. Others strike a more positive note, predicting that [&hellip;]<\/p>\n","protected":false},"author":3,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"inline_featured_image":false,"footnotes":""},"categories":[7],"tags":[],"entity":[],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v22.5 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Generation Z and AI: Impact on Jobs and Workplace Insights<\/title>\n<meta name=\"description\" content=\"Discover how Generation Z is navigating the world of AI in the workplace and its impact on their jobs.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/edubirdie.com\/blog\/generation-z-ai-workplace-insights\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta 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