Introduction ”When dealing with people, remember you are not dealing with creatures of logic, but with creatures of emotion.” A leader’s ability to manage own emotions and that of their followers during communication plays a crucial role in defining how successful a leader is. Emotional intelligence is required in each structure and dimension of human interaction in business, be it motivating the staff, or giving service to clients, or having any brainstorming season to take any decision (Cherry et al.,...
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Emotional Intelligence (EI) is a highly contentious topic within the business world. Some advocates of the concept of EI claim that it accounts for up to 90% of variance between top performing management and average-performing management (Goleman, 2000). However, the debate of EI among academics remains more controversial. For instance, Locke (2005) argued that EI is invalid because it is not a form of ‘intelligence’ and has such an inconsistent definition (p. 425). Similarly, Antonakis (2003) argues that the data...
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Erin Brockovich, a frantic out-of-work divorcee and mother of three who persuades a legal counsellor Ed Masry to contract her and afterwards discovers a fantastic law body of evidence against PG&E company. Powered by a craving to accommodate her family and a consistently developing sympathy for the clueless casualties of a grave social bad form, the improbable Brockovich triumphs over the advanced ideal models of social standards, manners, and expert capabilities. This paper will look at how her character exhibited...
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Emotional Development Emotional development is a process that a child develops from dependence to a fully functioning adult and applies to most life forms. The study of emotional development has made great strides since the 1970s. Prior to this period, emotions in infancy were viewed as diffuse responses of physiological arousal to changes in stimulation. Emotions were not necessarily linked to specific psychological states in the infant, but rather viewed for the effects they had on caregiver behavior. Theories regarding...
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Abstract In the mid-1990s, the traditional buyer-seller sales style began shifting to a consultative relationship based model withan emphasis is on “satisfying the customers’ needs”and “not trading goods for money’. Understanding the perspective of the potential buyer and creating a potential need to buy the product started gaining importance.This in turn made good sales “being educating, consulting, solving problems, providing answers and helping”, the pre-requisites of a successful sales person. Emotional Intelligence which is based on these competencies, plays a...
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For the past decades, emotional intelligence has been a debatable and an essential topic in understanding the different domains in human life (Drigas & Papoutsi, 2018). Emotional intelligence is the capability of understanding, identifying, using, expressing and managing the emotions (Kotsou, Mikolajczak, Heeren, Grégoire & Leys, 2018). It has an essential role in both work and relationships among people as well as in their health status. Aspects and Effects of Emotional Intelligence Emotional intelligence is found to be equal or...
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Abstract Based on a study conducted by Dr. Gilbert C. Magulod, a campus Research Coordinator in the College of Teacher Education in Cagayan State University Philippines has thoroughly examined creativity styles and emotional intelligence of Filipino student teachers in search for congruity. In others word, to determine whether creativity styles and emotional styles are appropriate for teaching and improving connection between students and teachers. In this study, well-known instructional models and questionnaires such as the Kumar and Holman were administered...
5 Pages
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ABSTRACT Leadership styles may be of relevance to in a variety of situations where there is a requirement to manage others. The main objectives of the study is to analyse the relationship between Emotional Intelligence factors and leadership of Employees. Convenience sampling was also used to determine the sample size for the Employees. A total of 60 employees are taken as sample for this study. The study makes use of statistical techniques such as Percentage analysis, Chi Square test, T-test,...
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From the expansive world of technological reality delivering Artificial Intelligence (AI) to the truth of fading humanity killing Emotional Intelligence (EI), we need to respond to the ways in which the millennial’s world is shape-shifting, and what lies ahead. Formal education is not enhancing the learner’s ability to live a good life, have peace with oneself and others, and become a worthy member of society. Linking education with commercial objectives, we are only educating the left side of the head...
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Gender Equity, as previously discussed, is ensuring equal opportunities, obligations and rights. This term was first tossed at the Beijing platform for Action by Islamic fundamentalists in 1995. Also Vatican followers joined hands who sought to divide their property to their kids according to their needs not equally, in their gender specific roles. According to our study, emotional intelligence plays a crucial role in achieving the forediscussed goal. Early studies define emotional intelligence as the ability to perceive accurately, appraise,...
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Leadership has been a significant recorded presence in the history of the populace and is one of the world’s oldest preoccupations. Leadership has been evident for over 5000 years from the ancient Egyptian hieroglyphics and has been a continuing theme amongst philosophers; theorists and entire societies. A pied group of noteworthy historical figures have enacted leadership including Moses, Confucius, Plato, Caesar, Napoleon, Thomas Jefferson, Gandhi, to name but a few. The subject of leadership is familiar to all and it...
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Abstract The purpose of this paper is to review the study done on the relationship between emotional intelligence and ethical judgement for people in managerial roles. This study focuses on understanding the factors that contribute to the ethical challenges faced by today’s business environment. The researchers statistically analyzed data from two online surveys to examine the interconnection between emotional intelligence and ethical decision making. The research found that emotional intelligence and ethical judgement are strongly related to relativism and the...
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Abstract Many studies exhibit that Emotional Intelligence (EI) improves academic performance (AP) in medical undergraduates and secondary schools. This study aims to examine whether there is a direct link between EI, expected workload and AP and amongst business students. The theory comprises of final year undergraduate students having higher EI in TEIQue-SF and final examination than the 1st and 2nd year students. The study consists of cross-sectional research among 732 (350 females, 382 males) undergraduate students in business doing their...
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Everyone knows that high IQ is no guarantee of success or happiness. Emotional Intelligence: Why it can matter more than IQ by Daniel Goleman was named of the 25 most influential business management books by Time Magazine with 5,000,000 copies in print worldwide and translated into 40 languages. In this book Daniel Goleman expands the model of what it means to be intelligent and puts emotions at the center of aptitudes for living. He brings up the idea that emotional...
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In the African context, a number of studies have been done and according to the literature reviewed emotional intelligence was reported to have a significant positive correlation with academic achievement. Ogundokun and Adeyemo (2010) designed a study in Nigeria to investigate the influence of emotional intelligence and academic motivation on learning outcomes of students in secondary schools. The study used descriptive survey research design using a sample of 1563 students (826 male and 737 female) between the ages of 12...
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As a manager handling emotion is very important in gaining the respect of your employees (Deutschendorf, 2016). When a manager is unable to control their emotions, it causes problems within the workplace such as employee morale, retention and more (Deutschendorf, 2016). Knowing just the right amount to share without being overly emotional, it is healthy for a leader to have some emotion, because they are not a robot and do not have emotions (Deutschendorf, 2016). Managers and leaders must use...
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When times are difficult, leaders are isolated and brought to prominence. A project manager’s push into prominence as a result of the change in the client requirements, the economy, technology, and so on. The above can apply to project environments. An important concept that any project manager or organization has to comprehend is that people's needs have changed as they are expanding and evolving their perceptions of what is meant to be human in this dynamic global economy. It would...
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To be able to properly define the leadership styles and their application, it is important to look at the theory of emotional intelligence (EI). Although there are differences in the various EI models proposed and the method used by researchers to determine it (Cherniss, 2010), the fundamental concept of emotional intelligence is based on three principles: first that emotions are important in people lives, second that people differ in how they perceive, understand and manage emotions, third that individuals are...
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Abstract Today’s highly competitive business climate requires organisations to rely on the workforce’s innovation to differentiate themselves from competitors and achieve business success. This longitudinal study will examine whether leader emotional intelligence (EI) is linked to staff creativity in the long-term. Leaders’ EI is hypothesised to positively correlate with their immediate staffs’ creativity over an 18-month period. Participants will be eight middle managers and 80 staff working in advertising agencies across Victoria. All will have at least 2 years of...
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Among Asian countries, Sri Lankan economy occupies an extremely very important position as a mixed economy having share in varied sectors like textile's sector, the sports goods industry, the agriculture sector, the services sector and other industries. In service sector, Sri Lanka banking sector keeps the largest share and growing very fast. After the Liberalization Privatization Globalization, the banking sector of Sri Lankan has been transformed from an indolent and slow-moving sector to an active, competitive and productive industry. In...
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Emotional intelligence refers to the ability to identify and manage one’s own emotions, as well as the emotions of others (Emotional Intelligence, n.d.). I will analyze the four key elements and how they apply to me in my career. Victor Vroom had an expectancy theory that emphasized on two things that motivated people. I will use this theory in order to explain my level of effort in my management class. I will finish up my discussion by showing the impact...
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Over the last 50 years, organizations have been obsessed with identifying the traits or characteristics associated with effective leadership (Parry and Meinal, 2002). According to Voger (2018), “leadership is about developing people and helping others reach their full potential. It’s about equipping others with the light tools and strategies no one to maximize the success of an organization but also the lives of individuals.” It means that leaders are responsible in maximizing the work of their association and it can...
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Emotional intelligence (EQ) is a relatively new concept in business terms – it was coined only thirty years ago by Salovey and Mayer and over time it has become recognised as a fundamental aspect of leadership (Owans, 2015). The importance of emotional intelligence in leadership is arguably more important than ever, with both current and emerging generations having very different working requirements to those of earlier years. This paper discusses the presence of EQ in leaders and how it enables...
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Empathy is the capacity to know the emotions of alternative persons who will assume or feel with someone else. Empathy includes listening to others, understanding them and communicating them. Emotional intelligence is yours ability to absorb the feelings. With this we have the power to know what they are saying to you, and to feel how your emotions have an effect on individuals around you. It contains your impressions of others: when you know how they feel, it allows you...
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Introduction There are number of different types of intelligences which play an important role in one’s life and “Emotional Intelligence” or “Emotional quotient” is one these types of intelligences. In this paper I am going to write about the word “Emotional Intelligence”, its characteristics, history and how it became relevant in the twenty first century. I will also highlight my emotional strengths and weaknesses. EQ Definition and its characteristics EQ is the capability to identify and supervise your personal emotions...
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Creativity Styles and Emotional Intelligence of Filipino Student Teachers: A Search for Congruity- Magulud Jr. Ph.D. (2016) Abstract Based on a study conducted by Dr. Gilbert C. Magulod, a campus Research Coordinator in the College of Teacher Education in Cagayan State University Philippines has thoroughly examined creativity styles and emotional intelligence of Filipino student teachers in search for congruity. In others word, to determine whether creativity styles and emotional styles are appropriate for teaching and improving connection between students and...
6 Pages
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Thesis How does emotional intelligence of managers affect the effectiveness of conflict management styles and interpersonal relations with subordinates? Introduction Theory on emotional intelligence Very often, there is a strong emphasis on the academic intelligence of an individual when looking at the fit for a job. However, there are multiple aspects that decide the best fit for a job besides the academic intelligence. One of these aspects is emotional intelligence. Goleman (1995; 1998; 2002) found that emotional intelligence is twice...
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Abstract Emotional intelligence (EI) can be easily defining the ability of managing and controlling your emotions as well as recognize and influence the emotions of those around you. According to the Psychology people who are emotionally intelligence are aware of their own emotions; can harness and apply them and can manage it (their own emotions). Introduced by Dr. Daniel Goleman. it's a new branch in psychology that focus on emotions and how they are manifested in our lives According to...
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Emotional intelligence is the ability to identify and manage one’s own emotions, as well as the emotions of others. In the class, we spent several week discussing and learning about emotional intelligence and how it affects us in our daily as well as professional lives. The first emotional intelligence activity we did was an emotional intelligence self-assessment that portrayed our emotional intelligence scores based on a few simple questions about ourselves and our interactions. It split emotional intelligence into four...
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From the time we wake up in the morning, to the time we go to sleep at night, we are always cycling through emotions. Both positive feelings and negative feelings are experienced daily. How often do we, as college students, delve into each range within a twenty-four hour period, though? There is no simple answer to this question, because we go through many emotions, moods, and feelings in that amount of time. For example, happiness and sadness are two general...
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