Obtaining Emotional Intelligence (EI) allows a person to analyze their own feelings towards others while observing the emotions of those around them to formulate responses to both their emotions and the feelings of others. The brain is composed of two sides: the rational mind that provides justification for decisions and the emotional mind that supplies the drive behind impulsive decisions individuals make (Goleman, 2005). EI is a crucial factor in judgment because, without the emotional mind, humans are formulating decisions logically without taking into consideration the motivation behind the choices they make. Goleman posits that EI should be taught as early as grade school because “emotional competencies are learned abilities” (Goleman, 2005, pp. xv).
There are five concepts that permit somebody to acquire EI: self-awareness, self-regulation, motivation, empathy, and social skills (Goleman, 2005). Self-awareness is defined as being aware of the consequences of a person’s present emotions and their effects on others. If this component is active, then a person has an enhanced decision-making process because they recognize how their emotions will impact those around them. Self-regulation consists of maintaining the feelings a person acquires internally. Obtaining self-regulation allows a person to establish resilience by knowing how to control their emotions and change their moods. Motivation is the energizing force, and often the reason, a person experiences the resulting emotions. The ability to comprehend and accept the emotions of others is described as empathy, which allows a person to gain a better perspective of why a person is exhibiting their emotions. Lastly, the fifth concept in EI is social skills and it facilitates the formation of relationships between people.
What makes EI unique is its ability to be applied to countless real-life situations. EI is essential in resolving conflicts within marriages, especially when arguments center around situations that impact both partners’ emotional well-being. If one spouse is upset, the other spouse can utilize EI to determine why their spouse is distraught and how they would feel personally if they were in their partner’s shoes. EI is applicable within the work environment because being aware of others’ emotions enhances teamwork, cooperation, communication, and listening skills between coworkers (Goleman, 2005). Healthcare providers utilize EI when caring for patients, such as being empathetic toward their clients when they receive life-changing diagnoses. They ask their patients how they can achieve their needs as healthcare professionals in an attempt to comprehend what their clients are going through during their hospitalization.
Even though it is learned, many individuals have obstacles that interfere with the development of EI. For instance, being raised by parents that lack EI may result in their offspring becoming apathetic, emotionally illiterate, and unaware of what feelings they acquire and how their emotions impact others. These children have the potential to develop into bullies due to an inability to understand their feelings, displacing their emotions towards somebody else. Trauma can alter a person’s development of EI because they might associate a certain emotion with a distressing memory or experience. An example of a condition that interferes with an individual’s EI is post-traumatic stress disorder (PTSD), which is a mental health disorder that includes flashbacks and the emotions connected to those memories (Goleman, 2005). Instead of maintaining their emotions, those with PTSD are unable to separate their emotions affiliated with their traumatic past events and cannot regulate their feelings when a flashback occurs. With these factors in mind, school districts are in need of educating their students on EI and how it correlates with success both academically and personally. As a result of emotional literacy, upcoming generations are less likely to develop emotional illiteracy.
There are advantages for nurses who acquire EI, such as “being attuned to the feelings of those we deal with and being able to handle disagreements so they do not escalate” (Goleman, 2005, pp. 149). When nurses evolve into charge nurses, they learn how to handle disagreements other nurses come to them with and guide their peers on utilizing empathy. A prime example of the benefits of EI can be observed in charge nurses when a problem with a dissatisfied patient arises. The prudent charge nurse is self-aware that although their workload may be heavy, this patient currently needs their undivided attention due to their current emotional state. Rather than getting frustrated at the client, the charge nurse self-regulates their own emotions and is attentive to the patient’s grievances. The charge nurse is familiar with the caseload and realizes the client is scheduled for an important procedure, which could be a potential motivator for the patient’s dissatisfaction. The charge nurse empathizes with the client’s situation and is accepting rather than dismissing their feelings. The assigned caregiver of the dissatisfied patient is brought into the conversation by the charge nurse to develop an individualized solution for this client, addressing the patient’s needs and restoring the relationship between the caregiver and recipient of care. As a result, the charge nurse’s utilization of EI prevented further conflict which is a consequence of emotional illiteracy. From a communication perspective, the charge nurse effectively collaborated with all involved parties to formulate a mutual agreement on this individual’s course of care with everybody’s emotions in mind. All in all, nurses who are well versed in EI can lead by example through awareness of the impact their emotions can have on the quality of care they provide to their clients.
Emotional intelligence refers to the ability to identify and manage one’s own emotions, as well as the emotions of others (Emotional Intelligence, n.d.). I will analyze the four key elements and how they apply to me in my career. Victor Vroom had an expectancy theory that emphasized on two things that motivated people. I will use this theory in order to explain my level of effort in my management class. I will finish up my discussion by showing the impact...
Abstract Emotional intelligence (EI) can be easily defining the ability of managing and controlling your emotions as well as recognize and influence the emotions of those around you. According to the Psychology people who are emotionally intelligence are aware of their own emotions; can harness and apply them and can manage it (their own emotions). Introduced by Dr. Daniel Goleman. it’s a new branch in psychology that focus on emotions and how they are manifested in our lives According to...
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Emotional intelligence (EQ) is a relatively new concept in business terms – it was coined only thirty years ago by Salovey and Mayer and over time it has become recognised as a fundamental aspect of leadership (Owans, 2015). The importance of emotional intelligence in leadership is arguably more important than ever, with both current and emerging generations having very different working requirements to those of earlier years. This paper discusses the presence of EQ in leaders and how it enables...
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Creativity Styles and Emotional Intelligence of Filipino Student Teachers: A Search for Congruity- Magulud Jr. Ph.D. (2016) Abstract Based on a study conducted by Dr. Gilbert C. Magulod, a campus Research Coordinator in the College of Teacher Education in Cagayan State University Philippines has thoroughly examined creativity styles and emotional intelligence of Filipino student teachers in search for congruity. In others word, to determine whether creativity styles and emotional styles are appropriate for teaching and improving connection between students and...
Abstract Today’s highly competitive business climate requires organisations to rely on the workforce’s innovation to differentiate themselves from competitors and achieve business success. This longitudinal study will examine whether leader emotional intelligence (EI) is linked to staff creativity in the long-term. Leaders’ EI is hypothesised to positively correlate with their immediate staffs’ creativity over an 18-month period. Participants will be eight middle managers and 80 staff working in advertising agencies across Victoria. All will have at least 2 years of...
Empathy is the capacity to know the emotions of alternative persons who will assume or feel with someone else. Empathy includes listening to others, understanding them and communicating them. Emotional intelligence is yours ability to absorb the feelings. With this we have the power to know what they are saying to you, and to feel how your emotions have an effect on individuals around you. It contains your impressions of others: when you know how they feel, it allows you...
Over the last 50 years, organizations have been obsessed with identifying the traits or characteristics associated with effective leadership (Parry and Meinal, 2002). According to Voger (2018), “leadership is about developing people and helping others reach their full potential. It’s about equipping others with the light tools and strategies no one to maximize the success of an organization but also the lives of individuals.” It means that leaders are responsible in maximizing the work of their association and it can...
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