The Concept of Employee Work and Effectiveness In the Institution

THE CONCEPT OF EMPLOYEE WORK AND EFFECTIVENESS IN THE INSTITUTION A. Definition of Effectiveness Silalahi (2017:128) revealed that effectiveness is related to organizational goals both explicitly and implicitly. According to Siagian (in Wulandari. U & Simon. H, 2019, p. 2) effectiveness is the utilization of resources, facilities and infrastructure in a certain amount that is consciously determined in advance to produce a number of goods for the services of the activities carried out. Effectiveness shows success in terms of whether or not the targets that have been set are achieved. If the results of the activity are closer to the target, it means the effectiveness is higher. According to Siagian (in Wulandari. U & Simon. H, 2019, p. 3) Work effectiveness is the completion of work on time, meaning that whether the implementation of a task is considered good or not really depends on when the task is completed, and not primarily on the answer. about how to carry it out and how much it will cost for the work. B. Work Effectiveness Goals In Ilham Taufik Akbar (2017:13) the goals of work effectiveness for employees and companies are: • Can achieve goals. An activity is said to be effective if the goals set previously can be achieved well. • The timeliness of an activity can be said to be effective if the implementation of the activity is in accordance with the time specified. • Can provide benefits for employees and companies according to their needs. • Provide the final results expected by employees and the company. C. Benefits of Work Effectiveness The benefits of work effectiveness according to Ilham Taufik Akbar (2017:14) can have the following benefits: • Employees have a sense of responsibility in completing their work on time. • Employees who work effectively can increase company productivity. • Build good communication between employees to complete their work on time. • Every employee has a disciplined attitude in completing their work. D. Factors that influence work effectiveness There are four (4) factors that influence work effectiveness, put forward by Richard M. Street (in Ambia. N, 2018, pp. 218-219) as follows: a. Organizational Characteristics Organizational characteristics influence work effectiveness, because these organizational characteristics describe the structure that employees must go through in carrying out their work. The characteristics of an organization consist of organizational structure and technology that can influence certain aspects of effectiveness in various ways. What is meant by organizational structure is a way of placing humans as part of a relatively permanent relationship that will determine patterns of interaction and task-oriented behavior, while what is meant by technology is an organization's mechanism for converting raw input into output. b. Environmental Characteristics These environmental characteristics as a whole are in the organizational environment such as equipment, supplies, relationships between employees and working conditions. This environmental characteristic is always changing, meaning it has the nature of uncertainty because there is always a dynamic process. c. Worker Characteristics In reality, members are the most important influencing factor because it is their behavior that in a certain period will facilitate the achievement of organizational goals. Workers are a resource that is directly related to the management of all existing resources in the organization, therefore worker behavior greatly influences the achievement of goals. d. Characteristics of Management Policy and Practice Management practices are strategies and work mechanisms designed to condition everything within the organization. These management policies and practices must also pay attention to the human element as individuals who have differences, not only prioritize strategy, search and utilization of resources and creating an environment of achievement, communication processes, leadership and wise decision making, adaptation to environmental changes and organizational innovation. E. Planning Effectiveness In Sham. S. (2020:131) An activity or activity can be said to be effective if it meets certain criteria. Effectiveness is closely related to the implementation of all main tasks. The goal of punctuality is achieved and there is effort or active participation from those carrying out the task. In general, several benchmarks or criteria for effectiveness are as follows: a) Overall effectiveness, namely the extent to which a person or organization carries out all its main tasks. b) Productivity, namely the quantity of basic products or services produced by a person, group or organization. c) Work efficiency is a measure of the success of an activity which is assessed based on the amount of resources used to achieve the desired results. d) Profit is the profit from capital investment used to carry out an activity. e) Growth, namely a comparison between the current state of the organization and previous conditions (labor, facilities, sales prices and others). F. Work Effectiveness Indicators There are several indicators for measuring work effectiveness according to Hasibuan (2016: 132), namely: a. Work quality Work quality is an attitude shown by employees in the form of work results in the form of neatness, thoroughness and interconnectedness of results without ignoring the volume of work in carrying out the work. b. Work Quantity Work quantity is the volume of work produced under normal conditions. This can be seen from the large workload and conditions that one gets or experiences while working. c. Time Utilization Time utilization is the use of work periods that are adjusted to company policy so that work is completed on time