Project Human Resource Management I

Project Human Resource Management True / False 1. Extrinsic motivation causes people to participate in an activity for their own enjoyment. a. True b. False ANSWER: False 2. Maslow’s hierarchy of needs states that people’s behaviors are guided or motivated by a sequence of needs. a. True b. False ANSWER: True 3. Maslow suggests that each level of the hierarchy of needs is not necessarily a prerequisite for the levels above. a. True b. False ANSWER: False 4. According to Herzberg, hygiene factors such as larger salaries, more supervision, or a more attractive work environment would motivate workers to do more if present. a. True b. False ANSWER: False 5. People who need institutional power or social power want to organize others to further the goals of the organization. a. True b. False ANSWER: True 6. Managers who believe in Theory Y assume that workers dislike and avoid work if possible, so managers must use coercion, threats, and various control schemes to get workers to make adequate efforts to meet objectives. a. True b. False ANSWER: False 7. Assignment, budget, promotion, money, and penalty influence bases are automatically available to project managers as part of their position. a. True b. False ANSWER: False 8. Thamhain and Wilemon found that when project managers used work challenge and expertise to influence people, projects were more likely to succeed. a. True b. False ANSWER: True 9. Legitimate power involves using personal knowledge and expertise to get people to change their behavior. a. True b. False ANSWER: False 10. According to Covey, project managers must use a win/lose approach in making decisions. a. True b. False ANSWER: False 11. A responsibility assignment matrix (RAM) is a matrix that maps the work of the project as described in the OBS to the people responsible for performing the work as described in the WBS. a. True b. False ANSWER: False 12. A RAM is used only to assign detailed work activities. a. True b. False ANSWER: False 13. A staffing management plan describes when and how people will be added to and taken off the project team. a. True b. False ANSWER: True 14. Resource leveling results in fewer problems for project personnel and accounting departments. a. True b. False ANSWER: True 15. In the Tuckman model, storming occurs when team members have different opinions for how the team should operate. a. True b. False ANSWER: True 16. The first dimension of psychological type in the MBTI signifies whether people draw their energy from other people (extroverts) or from inside themselves (introverts). a. True b. False ANSWER: True 17. In the Social Styles Profile team building activity, drivers are reactive and peopleoriented. a. True b. False False ANSWER: 18. Project managers should always reward people who work overtime. a. True b. False ANSWER: False 19. The forcing mode is one in which the project manager deemphasizes or avoids areas of differences and emphasizes areas of agreement. a. True b. False ANSWER: False 20. Project managers must try to avoid conflict at all costs as all conflict within groups is bad. a. True b. False ANSWER: False 21. Microsoft Project 2010 does not lend itself to project human resource management. a. True b. False ANSWER: False Multiple Choice 22. _____ involves assigning the needed personnel to work on the project. a. Planning human resource b. Developing the project team management c. Acquiring the project team d. Managing the project team ANSWER: c 23. Key outputs of _____ process are project staff assignments, resource calendars, and project management plan updates. a. managing the project team b. acquiring the project team c. developing the project d. planning the human resource team plan ANSWER: b 24. _____ involves building individual and group skills to enhance project performance. a. Developing the human resource b. Developing the project team plan c. Acquiring the project team d. Managing the project team ANSWER: b 25. The main outputs of the _____ process are team performance assessments and enterprise environmental factors updates. a. managing the project team b. acquiring the project team c. developing the project d. human resource planning team ANSWER: c 26. _____ involves tracking team member performance, motivating team members, providing timely feedback, resolving issues and conflicts, and coordinating changes to help enhance project performance. a. Developing the human resource b. Developing the project team plan c. Acquiring the project team d. Managing the project team ANSWER: d 27. The acquiring of the project team is a subprocess associated with the _____ process of project human resource management. a. executin b. controlling and monitoring g c. planning d. initiating ANSWER: a