University:
Boston University
Course:
QST SM 101 | Introduction to Management
Academic year:

2021
Views:

68

Pages:

4
Author:

Alma Stephenson

Six Sigma Green Belt Multiple Choice Questions 1. What methodology emphasises reducing defects to enhance performance and customer satisfaction? A) Lean Operations B) Continuous Improvement C) Six Sigma D) Quality Assurance 2. What cycle is integral to structured process improvement? A) PDCA (Plan-Do-Check-Act) B) DMAIC (Define-Measure-Analyse-Improve-Control) C) Agile D) Waterfall 3. Which tool is used to ascertain primary causes of defects in a process? A) SWOT Analysis B) Cause and Effect Diagram C) Five Whys Technique D) Value Stream Mapping 4. Which statistical concept is crucial for assessing the stability of processes? A) Regression Analysis B) Normal Distribution C) Control Charts D) Correlation Coefficient 5. During which phase are performance metrics established to understand the current process? A) Initial Phase B) Development Phase C) Assessment Phase D) Measurement Phase 6. Which technique is mentioned as effective for examining potential risks in a process? A) Root Cause Analysis B) Risk Mapping C) Failure Mode and Effects Analysis (FMEA) D) Environmental Scanning 7. Which diagram is utilised for detailed process mapping and identification of key elements? A) Gantt Chart B) Fishbone Diagram C) Pareto Chart D) SIPOC Diagram 8. What is critical in ensuring the sustainability of process improvements? A) Regular Audits B) Feedback Mechanisms C) Standardisation and Documentation D) All of the above 9. What principle involves streamlining processes to reduce waste and increase value? A) Just-in-Time B) Kanban C) Kaizen D) Heijunka 10.What analysis helps in determining the most significant factors in a process? A) Factorial Analysis B) Pareto Analysis C) Cluster Analysis D) Component Analysis 11.Which chart helps visualise the frequency distribution of data? A) Bar Chart B) Histogram C) Pie Chart D) Line Chart 12.What visual tool helps in the comparison of data distribution for multiple variables? A) Radar Chart B) Box and Whisker Plot C) Bubble Chart D) Stacked Bar Chart 13.What statistical tool helps in understanding the relationship between two variables? A) Histogram B) Scatter Diagram C) Pareto Chart D) Flowchart 14.What approach involves small, continuous changes to improve efficiency? A) Incremental Improvement B) Disruptive Innovation C) Total Overhaul D) Business Reengineering 15.What concept is crucial for defining customer expectations and aligning process outputs? A) Customer Value Proposition B) Voice of the Customer C) Market Analysis D) Customer Feedback Loop 16.What mapping technique is used to depict process flows and identify improvements? A) Brain Mapping B) Process Mapping C) Mind Mapping D) Concept Mapping 17.Which process involves defining the scope and objectives of a project? A) Initialisation B) Planning C) Executing D) Closing 18.What method is used to ensure a new process design minimises errors and defects? A) Total Quality Management B) Lean Six Sigma C) Design for Six Sigma (DFSS) D) Benchmarking 19.Which tool is essential for visually organising different phases of a process improvement project? A) Gantt Chart B) Flowchart C) Network Diagram D) Process Table