University:
California State University, Northridge
Course:
MGT 370 | Management Skills Development
Academic year:

2022
Views:

356

Pages:

9
Author:

Alexa Livingston

Developing Management Skills Chapter 1 Developing Self-Awareness Keys to Self-Awareness • “Know Thyself.” – Carved on the temple to the Oracle at Delphi • “He that would govern others must first master himself.” – Massinger The Enigma of Self-Awareness • Seeking self-knowledge is a prerequisite for personal growth. • However, we avoid seeking information about ourselves because it may make us feel inferior. The Sensitive Line • The point at which individuals become defensive when encountering information about themselves that is inconsistent with their self-concept. Crossing the Sensitive Line • Our sensitive line is less likely to be crossed… – When information is verifiable, predictable, and controllable – When we self-disclose Appreciating Individual Differences • Differences – We observe differences – Appreciating differences helps eliminate social barriers • Distinctions – We create distinctions – Making distinctions creates social barriers Figure 1.1 Five Core Aspects of Self-Awareness Emotional Intelligence • Difficult to measure and define • Considered to be an important measure of managerial success Components of Emotional Intelligence • The ability to diagnose and recognize your own emotions • The ability to control your own emotions • The ability to recognize and diagnose the emotions of others • The ability to respond appropriately to emotional cues Values • Foundation for attitudes and personal preferences • Basis for important life decisions • Help to define morality and ethics