Chapter 1 Introduction to Human Resource Management True False 1

41) Setting standards such as sales quotas, quality standards, or production levels is part of the leading function of human resource management. Answer: FALSE Explanation: Setting standards such as sales quotas, quality standards, or production levels is part of the controlling rather than the leading function of human resource management. Leading involves maintaining morale and motivating workers. Difficulty: Moderate Chapter: 1 Objective: 1 AACSB: Analytical Thinking Learning Outcome: 1.1 Explain what human resource management is and how it relates to the management process. 42) The planning function of management includes establishing goals and standards and developing forecasts. Answer: TRUE Explanation: The planning function of management includes establishing goals and standards, developing rules and procedures, and developing plans and forecasting. Planning, organizing, staffing, leading, and controlling are the five functions of the management process. Difficulty: Moderate Chapter: 1 Objective: 1 AACSB: Analytical Thinking Learning Outcome: 1.1 Explain what human resource management is and how it relates to the management process. 43) Communicating is one of the five basic functions of the management process. Answer: FALSE Explanation: Planning, organizing, staffing, leading, and controlling are the five functions of the management process. Although communicating with employees is part of every step, it is not one of the five basic functions. Difficulty: Moderate Chapter: 1 Objective: 1 AACSB: Analytical Thinking Learning Outcome: 1.1 Explain what human resource management is and how it relates to the management process. 20 44) Hiring the wrong person for the job, committing unfair labor practices, and having your people not doing their best are personnel mistakes that hinder firms from achieving positive results. Answer: TRUE Explanation: Common HRM mistakes include hiring the wrong people, having your people not doing their best and committing unfair labor practices. The primary goal of HRM is to help the firm achieve its goals, and such HRM mistakes hinder that process. Difficulty: Moderate Chapter: 1 Objective: 1 AACSB: Analytical Thinking Learning Outcome: 1.1 Explain what human resource management is and how it relates to the management process. 45) Autonomy is the right to make decisions, direct the work of others, and give orders. Answer: FALSE Explanation: Authority rather than autonomy is the right to make decisions, direct the work of others, and give orders. In management, authority is distinguished between line authority and staff authority. Difficulty: Easy Chapter: 1 Objective: 1 AACSB: Analytical Thinking Learning Outcome: 1.1 Explain what human resource management is and how it relates to the management process. 46) Staff managers are authorized to issue orders to subordinates and are directly in charge of accomplishing the organization's basic goals. Answer: FALSE Explanation: Line managers, not staff managers, are authorized to issue orders down the chain of command. Staff managers have the authority to advise other managers or employees. Difficulty: Easy Chapter: 1 Objective: 1 AACSB: Analytical Thinking Learning Outcome: 1.1 Explain what human resource management is and how it relates to the management process. 21 47) Human resource managers are generally staff managers. Answer: TRUE Explanation: Human resource managers are usually staff managers. They assist and advise line managers in areas like recruiting, hiring, and compensation. However, line managers still have human resource duties. Difficulty: Easy Chapter: 1 Objective: 1 AACSB: Analytical Thinking Learning Outcome: 1.1 Explain what human resource management is and how it relates to the management process. 48) Staff managers have staff authority which enables them to issue orders down the chain of command unlike line managers. Answer: FALSE Explanation: Line managers can issue orders down the chain of command, while staff managers are only able to advise other managers and employees. Difficulty: Moderate Chapter: 1 Objective: 1 AACSB: Analytical Thinking Learning Outcome: 1.1 Explain what human resource management is and how it relates to the management process. 49) In small organizations, line managers frequently handle all personnel duties without the assistance of a human resource staff. Answer: TRUE Explanation: In small firms, line managers may carry out personnel tasks unassisted. However, large firms of over 100 employees require human resource specialists. Difficulty: Easy Chapter: 1 Objective: 1 AACSB: Analytical Thinking Learning Outcome: 1.1 Explain what human resource management is and how it relates to the management process. 50) Human resource managers assist line managers with recruiting, hiring, and compensation. Answer: TRUE Explanation: Assisting and advising line managers is the heart of the human resource manager's job. HR assists in recruiting, hiring, and compensation. Difficulty: Easy Chapter: 1 Objective: 1 AACSB: Analytical Thinking Learning Outcome: 1.1 Explain what human resource management is and how it relates to the management process. 22 51) Staff authority gives a manager the right to advise other managers or employees. Answer: TRUE Explanation: Staff authority gives a manager the right to advise other managers or employees. It creates an advisory relationship. Difficulty: Easy Chapter: 1 Objective: 1 AACSB: Analytical Thinking Learning Outcome: 1.1 Explain what human resource management is and how it relates to the management process. 52) The role of labor relations specialists includes investigating EEO grievances and collecting data about jobs for the purpose of writing job descriptions. Answer: FALSE Explanation: Labor relations specialists advise management on all aspects of union– management relations. EEO coordinators investigate EEO grievances, and job analysts collect data for job descriptions. Difficulty: Easy Chapter: 1 Objective: 1 AACSB: Analytical Thinking Learning Outcome: 1.1 Explain what human resource management is and how it relates to the management process. 53) Shared service HR teams focus on assisting top management in big picture issues such as developing a firm's long-term strategic plan. Answer: FALSE Explanation: Corporate HR teams focus on assisting top management in big picture issues such as developing a firm's long-term strategic plan. Difficulty: Moderate Chapter: 1 Objective: 1 AACSB: Analytical Thinking Learning Outcome: 1.1 Explain what human resource management is and how it relates to the management process. 54) Centralized HR units whose employees are shared by all the companies' departments to obtain advice are called shared service. Answer: TRUE Explanation: Shared service is centralized HR units whose employees are shared by all the companies' departments to obtain advice on matters such as discipline problems. Difficulty: Easy Chapter: 1 Objective: 1 AACSB: Analytical Thinking Learning Outcome: 1.1 Explain what human resource management is and how it relates to the management process. 23 55) Centers of expertise are specialized HR that act like consulting firms within the company on particular topics. Answer: TRUE Explanation: Centers of expertise are basically specialized HR consulting firms within the company. For example, a center might provide specialized advice in an area like organizational change to all the company's various units. Difficulty: Easy Chapter: 1 Objective: 1 AACSB: Analytical Thinking Learning Outcome: 1.1 Explain what human resource management is and how it relates to the management process. 56) A key concept of the textbook is that human resource management is the sole responsibility of human resource managers, so line managers and staff managers rely heavily on HR specialists to hire the best employees. Answer: FALSE Explanation: Human resource management is the responsibility of every manager—not just those in human resources. Throughout every page in the textbook, you'll therefore find an emphasis on practical material that you as a manager will need to perform your day-to-day management responsibilities. Difficulty: Easy Chapter: 1 Objective: 1 AACSB: Analytical Thinking Learning Outcome: 1.1 Explain what human resource management is and how it relates to the management process. 57) A key concept of the textbook is that effective human resource management practices add measurable value to an organization. Answer: TRUE Explanation: Employers need human resource management practices that add value, and these practices are an essential part of HR's function. Difficulty: Easy Chapter: 1 Objective: 1 AACSB: Analytical Thinking Learning Outcome: 1.1 Explain what human resource management is and how it relates to the management process. 24