Food and Beverage Services

LAS 4 for Food and Beverage Services NC II Banquet and Catering Services Learning Competency LO 3. Perform banquet and catering services (MELC 5) 3.1 Set-up tables and chairs in accordance with the event requirements. 3.2 Develop an understanding on serving food according to general service principles. I. II. Background Information for Learners What are your plans for your debut? A party with catering services or a banquet style of service? What is your idea when you hear the word catering or banquet? BANQUET - happens in recognition of some event or achievement in which a meal is held and is usually done for big events and occasions. CATERING – is a service that provides requested supply of food usually happens at some party or in different celebrations Decorum /Form on Banquet Floor * Equipment Care – carelessness and damage could result in a decrease in the number of available equipment. All equipment must be kept spotlessly clean and in good working condition at all times * Cleanliness and Sanitation – All banquet and catering service personnel should consistently practice a Clean-As-You-Go (CLAYGO) Policy. * Guest Relations and Requests – the restaurant staff should greet guests by their names in a formal and polite manner. * Celebrities and VIPs – must secure that celebrities and VIP guests are not disturbed by any autograph seekers, reporters, or photographers. Catering Two main types of catering: 1. On-premise Catering – also called “on-site catering” is any function - banquet, reception or other event held on the physical premises of the establishment or facility organizing or sponsoring the function. Examples are hotels, convention centers, conference centers, restaurants, etc. It usually has the advantage of offering many services under one roof and can guarantee sufficient space to house the entire event. It also can usually guarantee adequate parking. 2. Off-premise Catering – also called “off-site catering”, takes place in a remote location, such as a client’s home, museum, park, natural attractions or even parking lots. This kind of service includes producing food at a central kitchen with delivery and service provided at the client’s location. Other parts of the food product may be executed or finished at the location of the event. Catering can also be classified as: 1. Social Catering – includes weddings, reunions, birthday parties, and charity events. 2. Business Catering – this kind of catering service includes events like association conventions and meetings, civic meetings, corporate sales or stockholder meetings, recognition banquets, product launches, educational training sessions, service awards banquets, and entertaining in hospitality suites. General Banquet Guidelines 1. All tray jacks should only be placed around the perimeter of the room. 2. You must remove all trays from the room before the meal begins. Do not return or bring it back until clearing is required or meal service has ended. 3. You remain on the floor while guests are eating. 4. Do not leave the floor while guests are eating. 5. Keep quietly focused on diners, when inside the room. Making huddles or chatting with fellow servers is not allowed. 6. Constantly monitor the carpet for items that need to be picked up and removed. 7. Carry no more than three (3) entries at a time from the service stand to the table. 8. Always warn guests when serving hot plates, beverages, and others. 9. All items must be handled quietly as much as possible around guests and try to keep noise to a minimum in areas adjacent to the dining room. Table Capacity Round 36” round 4 people 54” round 6 people 42” round 5 people 60” round 8 people 48” round 5 people 72” round 10 people Rectangular -inch rectangle seats 4 people -inch rectangle seats 6 people -inch rectangle seats 8 people 30” x 72” 6 people 30” x 96” 8 people *Standard Banquet Table Height and Width (for rectangular tables) is 29” – 30”. Table Spacing Points to remember when fixing out the layout of tables for a banquet or on some occasions are: you need to allot 18 inches from the edge of the table to the back of the chair. floor space. tables, with chairs back-to-back, gives a person about 6 inches to push out their chair, but in space for service to pass through. have a service aisle, a minimum of 60 inches between square tables is needed, with the chairs back-to-back, providing around 26 inches for the service aisle. When setting up in small areas, a minimum of 24 inches may be placed between corners of diagonal tables to allow customer access, though without a service aisle. If a service aisle is needed together with customer access, a minimum of 30 inches is needed between corners of diagonal tables. Service aisle Banquet Table Set-Up Styles Herringbone Style Banquet Room Set-Up A kind of setup for dinners that will involve a speaker. The table arrangement or setup allows most guests to be comfortable while facing the speaker. The tables are facing at an angle toward the speaker’s table. The chairs are placed on both sides of the table. Classic Banquet Room Set-Up A kind of banquet setup that consists of long rows of rectangle banquet tables with seats on both sides. This kind of placement will allow for the most seats in a room. Notice that an extra person is added at the joint of each table. A head table is placed at the front of the room for this setup. U-Shape Banquet Set-Up A kind of setup that works well for presentations where there will be an interaction between the guests, and the speaker. The speaker/host can walk up and down the hollow box inside the U interacting with the audience. This kind of placement can be used for meetings, dinners, or watching films. A video projector is usually placed at the front of the hollow part of the U for this purpose. Classroom Style Banquet Set-Up This style of setup is great for orientations or any other presentation when the guests will need to be writing or eating while observing. These setup Seminar tables are most suitable for saving space with this setup. Theater Style Banquet Set-Up The most space-saving design. If the event is a speech or lecture, this is the recommended setup. This setup may administer for watching films or performances such as, Banquet films or live singing performances. Provided banquet chairs are faced towards the head table in front of the room. III. Accompanying DepEd Textbook and Educational Sites Department of Education Technical-Vocational Livelihood Food and Beverage Services Manual (2017) pages 210 – 224 Pasig City, Philippines A Concise Guide in Food and Beverage Service Procedures (second edition) Daryl Ace V. Cornell and Ephraimuel Jose L. Abella IV. Activity Proper Exercise No. 1: Direction: Identify what is being described in the following sentences. Choose your answer inside the box being provided. Write your answer in a separate sheet of paper. Classroom style Celebrities and VIP Social Catering Theater style Banquet 1. The most space-saving banquet design where the chairs are faced towards the head table in front of the room. THEATER STYLE 2. A large public meal or feast with many courses and desserts and is usually done for big events and occasions. BANQUET 3. During banquet service, you must ensure that ________ and ______ guests are not disturbed by any autograph seekers, reporters, or photographers. 4. A set up that is suited for orientations or any other presentation when the guests can write or eat while observing. CLASSROOM STYLE 5. A catering that includes weddings, reunions, birthday parties and even charity events. SOCIAL CATERING. Exercise No. 2: Direction: Identify each banquet set up style that is being described in the sentences below. Some letters are given as clue to lead you to the correct answer. Write your answers in a separate sheet of paper. 1. A set up that works well for presentations where there will be interaction between 2. 3. 4. 5. guests and speaker. __ S __ __ P __ B __ __ __ U __ __ S __ __ U __ This set up allows most seats in a room, consisting a long rows of rectangle banquet tables with seats on both sides. __ L A __ __ __ C B __ __ Q __ __ T R__ O __ __ S E __ __ P This is set up is great for orientation when guests need to write or eat while observing. C __ A S __ __ __ __ M S __ Y __ __ This kind of set up allows most guests to be comfortable while facing the speaker. __ E __ R __ __ __ B __ __ E S T __ __ __ The most space saving design that is good for watching films. T __ E __ T __ __ S __ Y __ __ C . Activity No. I Direction: You are asked by your cousin to cater her debut party that will be held on a beach. She will invite relatives and friends for about 25 - 35 people. What kind of banquet table set up will you prepare that you think is best for your cousin’s 18th birthday party? Draw the kind of set up that you prefer and explain why it is best suited for the celebration. Set Up Style: ----------------------------------------Explanation: ------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------. Rubric for Scoring your work Criteria CONTENT UNDERSTANDING IDEAS SCORE 5 Clear, detailed facts Strong understanding Present related ideas in an original manner 3 Appropriate facts Adequate understanding Related ideas are too general 1 Unsupported facts Little/few understanding Related ideas are vague/unclear V. Reflection As a caterer, why it needs to make sure that the tables and chairs are set in accordance with the event requirements like the type of event, number of guests and kind of requested food to be serve? --------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------. Answer Key 1. 2. 3. 4. 5. U shape Banquet Style Classic Banquet Room Set Up Classroom Style Herringbone Style Theater Style Exercises 2 1. Theater Style 2. Banquet 3. Celebrities and VIP’s 4. Classroom style 5. Social Catering Exercises 1 VI.