Communication Skills Evaluation

COMMUNICATION SKILLS EVALUATION D1 Assess the strengths and weaknesses of their two interactions 1. Write how you felt about your communication skills in the role plays: During both role plays, I think that my communication skills were very good as I spoke clearly showing interests. I maintained eye contact with the other person that I was talking to showing that I am fully focused and aware of what they are saying. I spoke in a calm tone to make sure that the person is clear and understand what I am saying. I waited for the person to stop speaking as I did not want to interrupt because it would rather seem like I was being rude. I used my body posture to show the other person that I understand what they are saying instead of slouching and expressing that I am not interested. When I had spoken, I did not hesitate or mumble my words around as it would’ve been rather hard to understand. I was successful in explaining my point clearly without causing a misunderstanding by asking them questions and figuring whether they fully understand or not. This encouraged them to speak as well making them feel included in the conversation. I showed that I fully understand their situation and took their points to consideration and made the best possible decision. 2. Write about how you felt the group worked in discussions: I had played the role of a worried mother so therefore I was in lead of the conversation as I frequently asked questions to know what was wrong with my son. However, I spoke in a calm tone making everyone feel comfortable in the group making them contribute to the discussion. There were no arguments as everyone was calm to give it a professional atmosphere. We were all sitting around a table to give the discussion a professional and a serious feel to it. 3. Give any strengths/weaknesses in your communication skills. I was confident speaking and expressing my ideas and thought to the discussions. However, I had hesitated a lot as I had to speak clearly and state out clear point which got me under pressure. Additionally, I felt that I sometimes did speak very fast as I did not want to be interrupted and wanted to state my opinion. However, I was successful in speaking very clearly which helped the other people understand me better and to prevent any confusion. 4. Give some ways you could improve your communication skills I can improve by speaking at a normal and constant pace helping the other person understand more. I can improve this by taking breaks and letting the other person speak as this will help me understand how long I should take to speak and how fast or slow i should do it.