COMMUNICATION SKILLS EVALUATION
D1
Assess the strengths and weaknesses of their two interactions
1. Write how you felt about your communication skills in the role plays:
During both role plays, I think that my communication skills were very good as I spoke
clearly showing interests. I maintained eye contact with the other person that I was
talking to showing that I am fully focused and aware of what they are saying. I spoke in a
calm tone to make sure that the person is clear and understand what I am saying. I waited
for the person to stop speaking as I did not want to interrupt because it would rather seem
like I was being rude. I used my body posture to show the other person that I understand
what they are saying instead of slouching and expressing that I am not interested. When I
had spoken, I did not hesitate or mumble my words around as it would’ve been rather
hard to understand. I was successful in explaining my point clearly without causing a
misunderstanding by asking them questions and figuring whether they fully understand or
not. This encouraged them to speak as well making them feel included in the
conversation. I showed that I fully understand their situation and took their points to
consideration and made the best possible decision.
2. Write about how you felt the group worked in discussions:
I had played the role of a worried mother so therefore I was in lead of the conversation as
I frequently asked questions to know what was wrong with my son. However, I spoke in a
calm tone making everyone feel comfortable in the group making them contribute to the
discussion. There were no arguments as everyone was calm to give it a professional
atmosphere. We were all sitting around a table to give the discussion a professional and a
serious feel to it.
3. Give any strengths/weaknesses in your communication skills.
I was confident speaking and expressing my ideas and thought to the discussions.
However, I had hesitated a lot as I had to speak clearly and state out clear point which got
me under pressure. Additionally, I felt that I sometimes did speak very fast as I did not
want to be interrupted and wanted to state my opinion. However, I was successful in
speaking very clearly which helped the other people understand me better and to prevent
any confusion.
4. Give some ways you could improve your communication skills
I can improve by speaking at a normal and constant pace helping the other person
understand more. I can improve this by taking breaks and letting the other person speak as
this will help me understand how long I should take to speak and how fast or slow i
should do it.