Section 1 - Business Communication

Section 1 - Business Communication 1) The proverb, Birds of a feather flock together means: 5) In _________ several people can talk to each other and see each other on the television screen simultaneously. A) B) C) D) A) B) C) D) From one trouble to another big trouble Said of something impossible People of like character come together One never loses hope 2) Following sentence is divided into four parts. One of the parts may contain a mistake. Identify that part and select the appropriate answer. A) B) C) D) Six prototype in hospitals in India of each device are now being tested Teleconferencing/ videoconferencing Multimedia Fax Voice mail 6) Choose the appropriate combination of articles (a, an, or the) to fill the two blanks in each of the sentences given below: It is not at all unusual for ____ editor to tamper with____ writer’s manuscript. A) B) C) D) an, a an, the the, no article an, no article 3) Outsourcing means: A) The activity of providing goods and services involving financial and commercial and industrial aspects. B) The commercial processes involved in promoting and selling and distributing a product or service. C) Contracting out selected functions or activities of an organization to other organizations that can do that work more efficiently. D) Business or government activity that is purposely designed to stimulate invention and innovation. 7) A well-written _______________ delivers the most important information, without the recipient even having to open the email. A) B) C) D) Salutation None of the above Subject line Message 8) Any asset that is pledged as security for a loan instrument is called___________. 4) A___________ is used to end a declarative sentence, a sentence which is not a question or an exclamation. A) B) C) D) Comma Space Hyphen Full stop A) B) C) D) Liability Share Collateral Capital 9) Give an Antonym for the word: Audacity A) B) C) D) Affectionate Lavish Bravado Cowardice 15) The idiom: Crocodile tear means: 10) Answering the letters promptly, apologizing for any omissions or thanking generously for a favour are the few examples of ____________ principle in communication. A) B) C) D) C) Laboratory report D) Trouble report A) B) C) D) a narrow escape from mishap jealously without emotion pretended sorrow 16) When words are used in communication, either spoken or written, this kind of communication is known as: Completeness Courtesy Correctness Clarity A) B) C) D) Downward communication Upward communication Non-verbal communication Verbal communication 11) Noise is a _____________ barrier to communication. A) B) C) D) 17) The receiver’s response (or non- response) to a message is called: Physical Socio-Psychological Semantic None of the above 12) Always start writing your email with a _________. A) B) C) D) Closing remarks Greeting Purpose Question 13) Give Synonym for the word: Affectionate Tormenting Preposterous Eccentricity 14) Which of these reports contains information of a routine nature? A) Progress report B) Periodic report Channel Message Feedback Input 18) The Communication within the organisation is known as________. Idiosyncrasy A) B) C) D) A) B) C) D) A) B) C) D) Internal communication Informal communication External communication Verbal communication 19) In MIS system design, the sources of information may be categorized as ________ and__________. A) B) C) D) constructive, destructive internal, external personal, organizational useful, unuseful 20) The channel of communication which is mostly associated with gossip and rumours, is called: A) B) C) D) Upward communication Formal communication Grapevine Social gatherings 21) The original amount that is borrowed or the outstanding balance to be repaid less interest is called________. A) B) C) D) Dividend Principal Simple interest Instalment 25) Pick the most effective word from the given words to fill in the blank to make sure the sentence is meaningfully complete. The proud king turned a deaf ear to the _____ of wise counsellors. A) B) C) D) Advise Advice Advices Advises 26) Communication word is derived from the Latin word__________. A) B) C) D) Communicare Communion Cosmos Communis 22) Before sending any written communication, one should take a moment to review for spelling, grammar, and punctuation mistakes. This practice is called: 27) Which one of the following is the odd word out? A) B) C) D) A) B) C) D) Courtesy Over-communication Checking the tone Proof reading Gorgeous Elegant Exquisite Hideous 23) Which of the following protocol is used by the web? 28) The phrase vox populi means: A) B) C) D) A) B) C) D) HTPH HPPT HTTP HTPT 24) ‘A single controlling authority is involved in a vertical type communication and people are communicating with a central figure or person. This central figure or person radiates instructions and orders to several of his employees who are working under him.’ This type of network is called : A) B) C) D) Wheel & spoke network Vertical network Circuit network Chain network 29) the voice of the people is voice of god an oral examination word for word conversely Use a single word for: Deliberate killing of whole community or race. A) B) C) D) Hangar Genocide Atheist Flora 30) Given below is a paragraph where the sentences are not in order. Choose the correct order in which the sentences can be rearranged to form a coherent paragraph. (i) Columbus called these people Indians because he thought that he had reached India (ii) And, of course, most scholars agree that America was discovered many years ago by Asians who crossed the narrow Bering strait to Alaska (iii) Few lands have been discovered as often as America (iv) They then spread south and east across North America and further southward to Central America and beyond (v) According to various claims, voyages to the New World had been made by the Phoenicians, Irish, Vikings, Welsh and Chinese long before Christopher Columbus reached the Caribbean in 1942. The correct order in which the above sentences can be organised to form a paragraph is: A) B) C) D) (v), (ii), (iv), (iii), (i) (iii), (v), (ii), (iv), (i) (iii), (v), (i), (ii), (iv) (v), (iv), (iii), (ii), (i) Read the following passage and answer the questions: India loses grain crops worth crores of rupees every year because of pests. In fact, the increased food production made possible by modern technology and agricultural research would become more evident if farmer is able to effectively combat the various pests and insects that destroy crops. While some of the crops are destroyed after harvesting, a large quantity of grains is destroyed in the fields. True that Indian farmer today is better able to combat these destroyers of grains, for he made available to him better storing facilities for the harvested crops, and modern chemical aid like insecticides with which he may spray the growing crops in his fields. But, one has to remember that not all insects are harmful. The common earthworms, for instance, is a friend of man, because it works like a dustman by breaking up the dead leaves and wood from plants and mixes them with the soil, thus making the soil richer. Therefore, when a farmer sprays his field with chemicals that kills insects, he destroys his friends with his enemies. 31) After harvesting what the farmer needs is: A) B) C) D) A good supply of seeds A safe place for storage A lot of chemical fertilizers Ability to combat the weather 32) A large part of the increased food production is lost because of: A) B) C) D) The lack of irrigation facilities The inadequate rainfall in the country Bad eating habits of the people The destruction caused by the harmful insects 33) The common earthworm: A) B) C) D) Breaks up the leaves on the crop Is the greatest destroyer of crops Reduces the grain to dust Makes the soil more rich 34) The function of the insecticide is: A) B) C) D) To protect the growing crop To harvest the growing crop To nourish the growing crop To store the harvested crop 35) When the farmer sprays his field with chemical that kills insects: A) B) C) D) He decreases his food productions He kills good as well as bad insects He spoils his growing crop He fertilizers the soil