CCMA Practice Test Glossary - Answer Key

NHA CCMA Practice Test Questions 1. Where do cardiac electrical impulses originate in the heart?: sinoatrial node 2. According to the regulation of controlled substances, which of the following is true of a schedule 1 drug: Have no accepted medical use 3. A medical assistant is collecting a health history from an older adult patient who exhibits moderate hearing loss. which of the following actions should the assistant take.: Remain within the patients view to allow lip reading 4. A medical assistant is coding an office visit during which the provider reviewed the systems related to a patients chief complaint but did not discuss the patients family or social history. Which of the following procedure codes should the assistant use for this visit.: Expanded problem-focused history 5. A medical assistant is preparing a patient who has anemia for an exaamination by the provider. Which of the following manifestations should the assistant expect to find.: Irregular heartbeat 6. The patients bill of rights protects individuals from which of the following: Denial of care due to patients age 7. A provider has requested a dissecting instrument on a sterile tray that a medical assistant is preparing. Which of the following instruments should the assistant include on the tray?: Scissors 8. Whic of the following techniques should a medical assistant use for the routine cleaning of EKG cables.: Disinfection 9. Which of the following additives should be used when performing a CBC: EDTA 10. Which of the following dressings should a medical assistant use on a partial-thickness burn?: Non-adherent dressing 11. An MA is caring for a pt. who has recently recieved a terminal diagnosis and is crying. Which of the following actions should the assistant take?: Allow the patient to cry 12. Which of the following positions is appropriate for a pelvic examination.: Lithotomy 13. Which of the following documents indicates how a patients medical records will be used and disclosed by a medical office?: Notice of Privacy Practices (NPP) 14. An MA is reinforcing instructions with a patient about how to take a buccal tablet. Which of the following instructions should the assistant give the pt.: Place the tablet between your gums and cheek 15. A medical assistant is cleaning an exam room after assisting a provider with a biopsy. Which of the following actions should the assistant take?: Hold sharps by the blunt end to avoid needlestick injury 1 / 18 16. An MA is monitoring an infant patient for microcephaly. Which of the following describes the anthropometric measurement that the assistant should perform?: Head circumference 17. Which of the following actions should a medical assistant take when obtaining the length of an infant during a well-child visit?: Position the infant on his back 18. Which of the following instructions should a medical assistant give to a patient when administering an enteric-coated tablet: Swallow the tablet whole with a glass of water 19. A provider examines an older adult pt who is disabled and has a lesion on her arm. An MA should anticipate a refferal for this patient to which of the following ancillary services?: Home health care 20. An MA in an emergency clinic is admitting several patients. The assistant should recognized that the provider should see which of the following patients first.: An older adult patient who has diabetes and has blood pressure of 80/42 mm Hg 21. A medical assistant is checking a patient's hearing using the weber test. Which of the following actions should the assistant take?: Ask the patient is he hears the vibration louder in one ear than the other 22. At work, a medical assistant cared for a neighbor who sustained multiple injuries in the fall. After work, another neighbor asked the assistant what happened to the neighbor who fell. Following the American Association of medical assistance code of ethics, which of the following responses should the assistant make?: I can't share any information about what happens at my job 23. A medical assistant is reviewing laboratory requisitions. For which of the following pt conditions should the assistant perform a capillary collection rather than a venipuncture?: previous thromboses 24. when performing the palpatory method for obtaining blood pressure, which of the follwoing indicates the level at which the medical assistant should inflate the cuff?: 30 mm Hg above the radial pulse cessation 25. A medical assistant should insert the needle at which of the following angels during a venipuncture: 15° angle 26. An MA is collecting information from a pt who reports persistent pain in the left upper quadrant. the assistant should note that this area contains which of the following organs?: Stomach 27. In which of the following positiojns should a medical assistant place a healthy patient in preparation for a rectal examination?: sims' 2 / 18 28. An MA is preparing a pt who has bilateral below-the-knee amputations for an EKG. Which of the following sites should the assistant select for electrode placement?: Abdomen 29. An MA is performing a fecal occult blood test using a guaiac card. Which of the following actionsshould the assistant take?: Interpret a blue color as a positive result 30. An MA is collecting data from a patient who has cold sore on his lips. The assistant should identify that which of the following viruses causes this condition?: Herpes simplex type 1 31. Which of the following items include on the CMS-1500 claim form should a medical assistant recognize as indicating the medical necessity of a procedure?: Diagnosis code 32. A medical assistant works at a practice that is part of an Accountable Care Organization (ACO). This designation means that the practices health care team will focus on improving care for patients who have which of the following types of medical coverage?: Medicare 33. An MA is encouraging a patient to increase her intake of insoluble fiber to help prevent constipation and hemorrhoids. which of the following foods should the assistant recommend as the best source of insoluble fiber?: Pears with skin 34. An Ma is talking with a pt who reports forgetting whether she has taken her prescribed medication each day. Which of the following responses should the assistant make?: Try putting your medications in a weekly medication dispenser for the upcoming week 35. To provide culturally competent care, which of the following actions should a medical assistant take first when encountering patients?: Examine personal religious and cultural values and beliefs to identify any biases 36. An MA is assisting a provider with an abdominal examination. When the provider palpates the major portion of the liver, the assistant should recognize that he is palpating which of the following abdominal quadrants?: right upper 37. An MA is scheduling a patient for an outpatient procedure. Which of the following actions should the assistant take first?: obtain an oral or written order from the provider for the procedure 38. When measuring a pt's respiratory rate, which of the following actions should a medical assistant take to ensure an accurate reading?: Count the respirations while the pt thinks his pulse is being obtained 39. An MA is talking with a patient who is experiencing home displacement following a hurricane. To which of the following resources should the assistant 3 / 18 refer the pt for information, support, and links to community services?: American Red Cross 40. An adolescent is covered by two insurance policies under her divorced parents who have birthdays in May and August and have joint custody. which is the primary policy for the adolescent?: The policy of the parent who has the earliest birth month 41. An MA is administering an injection and the patient faints. Which of the following actions should the assistant take?: Place the Pt. in a supine position 42. An MA is caring for an infant who suddenly becomes unresponsive for unknown reasons. Which of the following actions should the assistant take?: Initiate CPR 43. An MA is reviewing a pts medical history prior to the pts appt. Whcih of the following laboratory results indicates the need to schedule an extension of the current visit: Fasting blood glucose 168 mg/dL 44. Which of the following terms refers to the range of fees charged by providers who have similar training and experience and practice in the same gographical area?: customary 45. An MA is administering an intramuscular injection into the gluteus medius of an adult pt. At which of the following angles should the assistant insert the needle.: 90° angle 46. An MA is caring for a pt who is experiencing chills, nausea, and dizziness. The patients face appears pale. The assistant should recognize that the patient is exhibiting manifestations of which of the following medical emergencies?: Syncope 47. An MA works at an urgent care center that uses open hours scheduling. Which of the following describes this form of schedule?: Pts arrive at their convenience and are seen on first-come, first-served basis 48. An MA is assiting with the physical exam of a pt who scabies. Besides gloves, which of the following pieces of personal protective equiptment should the assistant wear?: Gown 49. An Ma is reinforcing teaching about a cardiac event monitor with a patient. which of the following statements by the patient indicates an understanding of the procedure?: I will record any symptoms I experience in the event log 50. Which of the following items in a medical office are considered adminstrative office supplies: Letterhead, envelopes, and business cards 51. An MA is preparing a pt who has congestive heart failure for an examination by the provider. Which of the following manifestations should the assistant expect?: Shortnessof breath 4 / 18 52. An MA is speaking with a pt who recently recieved a termminal diagnosis. The pt states, "I regret not taking better care of myself. Now, i wont be abe to accomplish what i wanted to do with my life." the MA should identify that the pt is in which of the following stages of grief?: Depression 53. An MA is collecting bld samples to measure a pts cholesterol levels. Whichof the following actions should the assistant take before collecting the Pts blood?: Make sure the pt didnt eat any food for the past 12 hr. 54. An MA is preparing to file the paper chart chart for Mary St. Thomas. Where should this file be placed when filed along with the charts for Mary Perez, Elizabeth Saint, and John A. Thomas.: After Elizabeth Saint and before John A. Thomas 55. WHen choosing a diagnosis code, an MA should consider which of the following actions in order to avoid an insurance denial?: Coding to the highest level of specificity 56. An MA is transcribing a perscription for magnesium sulfate into a pt's medical record. Which of the following should the assistant use to document this medication?: Magnesium Sulfate 57. When assisting a provider with a punch biopsy of a mole, which of the following tasks should an MA expect to perform?: recieve and prepare tissue specimens for processing 58. An MA is writing a piece of professional correspondence to a consulting provider. In which of the following ways should the assistant record the date on the letter?: January 1, 2020 59. Which of the following routes of administration should an MA use when performing a tuberculin skin test?: Intradermal 60. which of the following actions should the MA take when obtaining the head circumference of an infant?: record the measurement to the nearest 0.6 cm (1/4 in) 61. If an MA drops an instrument on the floor then puts it back on the sterile tray, and the site of the procedure gets infected, which of the following torts has the assistant committed?: Negligence 62. An MA recieves a call from a pt requesting a refill for fentanyl patches for chronic pain. Which of the following actions should the assistant take?: refer the pts request to the provider 63. an MA is applying a transdermal patch for a pt. Which of the following actions should the assistant take?: apply the patch to a hairless area of the pt skin 5 / 18 64. an MA is preparing a patient for an enema. In which of the following positions should the assistant place the patient for this procedure?: Sims' position 65. An MA is caring for a pt who is 5'7" tall. Which of the following i the patients height in centimeters?: 170 cm 66. An MA is caring for a patient who has terminal colorectal cancer with a life expectancy of 6 months. the patient states, " I dont know if its time to begin hospice care yet." Which of the following statements should the assistant make?: "Hospice can help manage your pain and comfort during the final months of your life." 67. An MA is administering heparin subcutaneously to a patient.Which of the following actions should the assistant take: inject the medication slowly 68. An MA is reviewing a patients recent medical history and notes that she has a healing fracture of the distal femur. Where on the patients body should the assistant expect to find the injury?: just above the knee 69. Several patients arrive at a clinic at the same time requesting care. An MA should recognize that which of the following patients chief complaints is the priority for the provider to address?: An adult patient who is experiencing dyspnea and congestion 70. An MA must invert anticoagulant tubes to prevent which of the following?: clotting 71. AN MA is preparing to administer a liquid, oral medication to a patient. which of the following methods should the assistant use the ensure the correct dose is delivered?: pour the medication to the prescribed dose in the medicine cup ona flat surface 72. an MA should understand that the chain of custody form is used for which of the following?: ensuring that a specimen is packaged as directed 73. after a pt leaves an exam room, which of the following actions should an MA take to prepare the exam table for the next pt?: roll up the disposable paper on the table tightly and quickly 74. An MA should use which of the following solutions to prepare a patients skin prior to drawing blood cultures?: Chlorhexidine 75. an MA is caring for a child who has varicella zoster virus. The MA should recognize that varicella is transferred through which of he following modes of transmission: Airborne 76. a pt asks an MA to explain the difference between a liniment and a medicated lotion. Which of the following responses should the assistant make?: "liniments contain a higher portion of oil than medicated lotions." 6 / 18 77. An MA should identify that which of the following vitamins is fat soluble?: Vitamin A 78. A patient tells an MA that his providers office is incompetent, as there is no improvement in his condition. Which of the following is an appropriate response for the assistant to make?: "I think that you feel that your treatment is not effective." 79. An MA observes a hematoma developing at the site of a venous blood draw. The MA should do which of the following?: release the tourniquet and stop the draw 80. An MA is explaining to a female patient how to collect a clean-catch urine specimen. Which of the following instructions should the assistant include?: With the labia spread, urinate a small amount into thetoilet befroe collecting the sample. 81. An MA is performing an EKG on a patient. which of the following describes the appropriate placement of the electrodes: tabs downward on the arm 82. an MA is assisting a provider with the repair of a laceration on a patient's head. the providers prescription for the procedure includes an injection of 10 mL of lidocaine with epinephrine. The assistant should recognize that which of the following is the purpose of epinephrine in the local anesthetic?: to reduce bleeding at the site 83. when completing documentation in a patients paper medical record, an MA realizes she made an error. Which of the following actions should the assistant take?: draw a line through the error and initial it 84. a clinic schedules all cardiac patients on Mondays and Wednesdays and all oncology patients on Tuesdays and Thursdays. Which of the following types of scheduling is the clinic using?: Cluster scheduling 85. which of the following is an MA's role in pulmonary function testing (PFT)?: coach the patient through the test 86. An MA is cleaning countertops and other surfaces after a surgical procedure in a providers office. Which of the following disinfectants should the assistant use for this purpose?: A 1:10 bleach and water solution 87. An MA is performing a review of items in a clinics inventory. How should the assistant classify dressings and bandages for inventory purposes?: As clincial supplies 88. Which of the following tests is granted waived status under clinical laboratory improvement amendments (CLIA)?: Rapid strep test 89. A medication container states there is 250 mg of medication in each scored tablet. The provider orders 375 mg. How many tablets should the medical assistant give the patient?: 1.5 7 / 18 90. An MA is reviewing laboratory results that confirm a patient has varicella zoster virus. The MA should identify that this micro-organism causes which of the following types of infections?: chickenpox 91. An MA is collecting vital signs from a 6 y/o child. The MA should recognize that which f the following vital signs is outside of the expected reference range for this patient and should be reported to the provider?: Heart rate 140/min 92. Which of the following parenteral medication routes should the MA administer for a slow release of medication into the bld stream?: transdermal 93. An MA is reinforcing teaching with a patient about pulse oximetry. Which of the following statements should the assistant include in the teaching?: "remove your nail polish before the test." 94. An MA is preparing to assist a provider with suturing a wound. which of the following items should be in the sterile field for this procedure?: Hemostat 95. which of the following is a step in the process of skin preparation prior to a surgical procedure?: clean the surgical site with antiseptic. 96. An MA is performing a 12-lead EKG on a pt. which of the following electodes should the assistant place to the left of the sternum at the fourth intercostal space?: V2 97. which of the following is the largest and uppermost section of the brain?: Cerebrum 98. a patient reports feeling depressed due to the recent loss of a partner.In which of the five stages of the grief process does depression present itself?: Fourth 99. An MA is preparing to administer a subcutaneous injection for a patient. Which of the following needle sizes should the MA choose?: 1/2-5/8 inch needle, 25 gauge 100. Which of the following statements made by an MA demonstrates an understanding of required patient identification techniques?: "I will ask the patient to state and spell her full name and provide her date of birth before administering vaccines." 101. An MA is faxing a perscription to a patients pharmacy. Which of the following actions should the assistant take?: call the pharmacy to confirm receipt of the faxed prescription. 102. An MA is entering a new prescription into a patient's EMR, while entering the prescription an alert notifying the assistant of a medication interaction appears on the screen. What should the MA do?: consult w/ the provider before continuing to process the prescription 8 / 18 103. An MA is assisting a patient whose insurance does not cover immunizations. Who can you refer the patient to?: Department of Health and Human Services (HHS) 104. An MA needs to type a professional business letter from the office. Which of the following formats is appropriate?: Keep flush with the left margin 105. An MA is performing an ear irrigation for an adult patient who has a cerumen impaction. Which of the following steps should the assistant complete prior to administering the irrigation solution?: Pull the pinna of the ear up and back 106. An MA is replacing a sharps container in an exam room and receives a small laceration on her arm from the plastic lid. Which of the following types of documentation should the assistant complete as a result of this incident?: OSHA Form 301 107. Which of the following laboratory results should the MA recognize is abnormal?: Potassium 3 mEq/L 108. An MA is talking w/ an older patient who has experienced several injuries at home over the past 6m. The patient lives alone and has no family nearby. Which of the following responses should the MA make to help ease the patients transition to assisted living or long-term care?: It seems like it is no longer safe for you to be at home alone, Let's talk about other options. 109. An MA is reinforcing teaching with a patient who is scheduled for a standard 12-lead EKG. Which of the following statements should the assistant make?: "you should refrain from talking during the procedure." 110. An MA receives a phone call from a patient who is hesitant about discussing a new medical concern unless the conversation is with a provider. The MA should use which of the following techniques to address the pt's reluctance?: use a reflective statement to recognize the patient's concerns. 111. which of the following cardiac procedures is within an MA's scope of practice and does not require a licensed technician or provider to assist or perform it?: Holter monitor application 112. The laboratory report on a patient indicates a hemoglobin level of 7 g/dL. What is the first action for an MA to take?: notify the provider. 113. An MA receives a denial of payment for a patients cholecystectomy. The reason stated is "noncovered service" If this procedure was deemed emergent by the provider, which of the following actions should the assistant take?: Instruct the patient to contact the insurer about the denial of payment 114. When removing sutures, why is it important for an MA to place the removed sutures on a gauze pad?: To determine the number of sutures removed 9 / 18 115. An MA is contacting a patient to schedule a repeat Papanicolaou test due to abnormal results. The assistant should identify that which of the following factors can interfere with the test results?: Using an over-the-counter vaginal cream prior to the test 116. An MA is preparing a patient to have cryosurgery following an abnormal Papanicolaou test. Which of the following statements should the assistant make to explain the procedure?: "Cryosurgery involves an extremely cold probe to freeze and kill abnormal cells." 117. Which of the following statements made by a medical assistant, regarding an artifact, demonstrates a need for further teaching?: "Electrical interferance on the EKG is not caused by cell phones." 118. Which of the following pieces of legislation keeps health care staff safe from retaliation by their employers when they report cases of patient neglect and abuse?: Whistleblower protection act 119. An MA is caring for a 4-month-old infant who has a temp of 100.4 F which of the following is this temp when converted to Celsius?: 38 C 120. An MA should identify which of the following as a characteristic of anorexia nervosa?: Excessive exercising 121. An MA is preparing to create a report about patients who have a family history of breast cancer. Which of the following types of software will allow the assistant to sort, retrieve, and combine info for this report?: Database management 122. An MA has just received a derogatory email from a dissatisfied patient. What action should the assistant take?: Print the email and make notes about topics to be addressed prior to formulating a response. 123. According to OSHA's guidelines for proper waste disposal, which of the following should a CCMA place in a regular waste container?: An empty urine container 124. A medical assistant requests that a patient pay her insurance copayment at the time she arrives for her appointment.The patient becomes defensive and asks why she should pay for care she has not yet received. Which of the following responses should the medical assistant make?: "I understand you're concerned, so you're welcome to pay at the end of your appointment." 125. A patient calls the clinic to cancel a postoperative appointment and states that she will reschedule at a later date. For which of the following reasons should the medical assistant document this information on the patients chart?: To prove that the office was not negligent 10 / 18 126. A medical assistant is classifying services that a patient requires. The assistant should identify which of the following as an ancillary diagnostic service?: Pathology 127. A medical assistant is determining the amount a patient will be required to pay for a scheduled procedure that has an allowable amount of $200. The patient has a $20 copayment, a 90/10 coinsurance, and has met his deductible. What is the total amount the patient will pay the provider for this procedure?: $40 128. A medical assistant is preparing to calculate a patients heart rate from an EKG tracing. Which of the following methods should the assistant use for this calculation?: Divide 1,500 by the number of small boxes between two R waves 129. A medical assistant is scheduling diagnostic tests for a patients liver and pancreas. Which of the following systems is being assessed?: Digestive 130. A patient presents to an office for treatment. After reading the consent form, she expresses concerns about the treatment. Who is responsible for counseling the patient?: Provider 131. A medical assistant is responsible for cleaning the instruments used in a minor surgery. Which of the following is the first step in this process?: Sanitization 132. A patient is seen in an urgent care center for a laceration to the left foot. The provider evaluates the injury, determines sutures are not needed, applies a dressing, and releases the patient. Which of the following levels of examination should a medical assistant use for the procedural coding for this visit?: Problem-focused examination 133. A medical assistant notices that the medical office is not providing PPE for staff. Which of the following regulatory agencies should the assistant contact?: OSHA 134. A patient who has vulvovaginal candidiasis asks a medical assistant for more info about her infection. The assistant should begin by explaining that candidiasis is which of the following types of infections?: Fungal 135. A medical assistant is caring for a patient who weighs 72kg. What is this patients weight in lb?: 158.4 lb 136. Which of the following is a formal authorization that identifies an individual as legally able to make decisions on behalf of a patient?: Durable power of attorney 137. While measuring a patients pulse, the medical assistant should recognize that which of the following patient factors can contribute to an erroneous pulse rate?: movement 11 / 18 138. When coding with the ICD 10 CM, where should the medical assistant begin the process of looking up a diagnosis code for breast cancer?: The Alphabetic Index 139. A medical assistant is entering patient data into an electronic medical record (EMR) system. Which of the following information should be entered into the Patient Demographics section of the EMR?: Occupation 140. A patient presents to an emergency department with a large laceration to the wrist that is bleeding profusely. Which of the following actions should the medical assistant take first?: Don gloves. 141. A medical assistant is preparing to dispose of bandages that have been removed from a patients open wound. Per OSHA guidelines, which of the following actions should the assistant plan to take?: Place the bandages in a red biohazard bag. 142. For a 12-lead EKG, which of the following is the correct placement for the fourth precordial electrode (V4)?: At the fifth intercostal space, left midclavicular line. 143. A medical assistant is testing a patients visual acuity using a snellen chart. Which of the following actions should the assistant take?: Make sure the patient does not lean forward during the test. 144. A patient informs a medical assistant that he gets headaches when he reads from a computer monitor. The assistant should place this information in which of the following locations when using the SOAP approach to organizing medical records?: Subjective 145. In which of the following scenarios should a medical assistant choose CPT modifier?: for special circumstances applied to a procedure performed by the provider. 146. A primary care provider suspects that a patient has fibromyalgia. A medical assistant should expect the provider to refer the patient to which of the following specialists?: Rheumatologist 147. A medical assistant is transcribing a prescription for a medication that a patient should take before meals. Which of the following abbreviations should the assistant use to indicate when the patient should take the medication?: ac 148. When preparing a patient for holter monitoring, which of the following actions should a medical assistant take?: Vigorously dry the patient's skin prior to electrode placement 149. a medical assistant should complete documentation in a patient's medical record at which of the following times?: immediately following a procedure 150. when should the code on glucose cuvettes be compared to the code on the glucometer?: before a patient is tested 12 / 18 151. which of the following terms should a medical assistant use to tell a provider that a patient is having discomfort and difficulty breathing?: Dyspnea 152. a medical assistant is reviewing a providers instructions as the patients preparing to leave the office. The provider recommends that the patient purchase an over the counter antitussive, but the patient tells the assistant that she does not know what an antitussive is. Which of the following responses should the assistant make?: "it is a medication that suppresses the cough reflex." 153. which of the following stages of the cardiac cycle on an EKG strip represents ventricular depolarization?: QRS complex 154. A medical assistant is speaking with a patient who has seasonal allergies. Which of the following health care providers should the assistant identify as being able to make a diagnosis and initiate the necessary treatment?: Physician assistant 155. A medical assistant is to use the snellen chart to test an adult patient's visual acuity. The assistant should instruct the patient to stand which of the following distances away?: 20 feet 156. which of the following types of written correspondence can be signed by a medical assistant?: a notification letter to a patient about surgery arrangements 157. A medical assistant is measuring the circumference of an infant's head. Which of the following actions should the assistant take?: Place the zero mark of the measuring tape against the infant's forehead. 158. A medical assistant is checking a patient's hearing using the Rinne test. Which of the following actions should the assistant take?: Ask the patient to raise his hand when he no longer hears any sound 159. A medical assistant is examining the skin on a patient's forearm where the patient reports developing a rash. The assistant notes multiple solid elevations that are less than 0.5 cm (0.2 in) in diameter. Which of the following terms should he use to document his observations in the patient's medical record?: Papules 160. A medical assistant receives a call from a patient who is irate about a letter she received from her insurance carrier denying a claim. Which of the following statements should the assistant make?: "Lets see if there is something we can do at our end. I'll asl our claims specialist to review the claim." 161. A patient is entitled to which of the following medical records?: List of medications with diagnosis 162. A medical assistant is measuring a patient's blood pressure with an aneroid sphygmomanometer and a stethoscope. Which of the following actions should the assistant take?: Make sure the midpoint of the patient's arm is at the level of the patient's heart. 13 / 18 163. A medical assistant is preparing to perform a capillary collection from an older adult patient who has poor circulation in his hands. Which of the following techniques should the assistant use to increase circulation at the collection site?: Warm the patient's hand. 164. A medical assistant is witnessing a patient sign an informed consent form. Which of the following is the responsibility of the assistant acting as a witness: Validate the patient's signature. 165. Which of the following terms describes the body's internal adaptation and change to keep body functions in balance?: Homeostasis 166. A medical assistant in an acute care facility is checking in a patient who has a deep laceration. The patient tells the assistant that he cannot accept blood transfusions due to his religious beliefs. Which of the following actions should the assistant take?: Document the statement in the patient's chart. 167. A medical assistant is adding information to a patient's computerized problem-oriented medical record (POMR). Into which of the following sections of the POMR should the assistant enter the patients health history and laboratory results?: Database 168. A medical assistant is reviewing the laboratory results of a patient who has the Epstein-Barr virus. The assistant should identify that this microorganism can cause which of the following conditions?: Mononucleosis 169. A medical assistant is discussing information with a patient about a new that the provider prescribed. Which of the following actions should the assistant take?: Reinforce teaching about the frequency of medication administration. 170. Which of the following techniques should a medical assistant use to put a 7-year-old child at ease prior to administering an injection?: Explain the procedure to the child in simple steps. 171. A medical assistant is caring for a patient who has a body mass index (BMI) of 23. This patient should be categorized as which of the following?: Normal weight 172. According to OSHA guidelines for universal precautions, which of the following types of patient contact would require a medical assistant to wear gloves, a mask, a face shield, and protective apparel?: Assisting a provider with the removal of a cyst 173. A medical assistant is preparing a CMS-1500 insurance claim form for a patient who was treated for a burn injury. Which of the following pieces of information is required on the form?: Current procedural terminology code 174. A provider requests a medical assistant to initiate a referral for a patient to a mental health facility. Which of the following pieces of information is required for the assistant to include in the initial referral?: Diagnosis 14 / 18 175. A medical assistant discovers an unidentifiable liquid on the floor of one of the clinic's treatment rooms.Which of the following materials should the assistant use to remove and dispose of the liquid?: A clean-up kit 176. A provider asks a medical assistant to administer oxygen to a patient who is experiencing respiratory distress. Which of the following actions should the medical assistant take when administering oxygen to the patient?: Insert the tips of the cannula into the patient's nostrils. 177. The primary code in the CPT coding system consists of how many digits?: Five digits 178. A medical assistant is preparing to draw venous blood samples. The assistant is required by OSHA regulations to wear which of the following pieces of PPE while performing this procedure?: Gloves 179. which of the following information should the medical assistant enter into the appointment calendar when scheduling a patient for a skin rash?: Daytime phone number 180. which of the following groups of EKG leads are bipolar?: Leads I, II, and III 181. A patient arrives at a clinic with a bill for x-rays that were required due to an injury at the patients place of employment. The patient has private insurance and is eligible for workers' compensation. The assistant should recognize that which of the following parties is responsible for payment of this bill?: Paid in full by workers' compensation 182. A medical assistant is assisting in the treatment of a patient who experienced a chemical burn. Which of the following steps should the assistant take?: Remove any chemical-covered clothing. 183. A medical assistant is preparing sterilization for hemostats before an invasive procedure. Which of the following techniques should the assistant use?: Autoclave 184. A medical assistant is preparing sterilization for hemostats before an invasive procedure. Which of the following techniques should the assistant?: Autoclave 185. A provider asks a medical assistant to reinforce teaching with a patient about her new diagnosis. Which of the following actions should the assistant take?: Document the patient's response to the teaching. 186. A medical assistant is reviewing discharge information with a patient who is postoperative following cryosurgery to the cervix. Which of the following statements should the assistant include?: "You may experience a watery discharge for up to 1 week after your procedure." 15 / 18 187. Which of the following organs is located in the right upper quadrant of the abdomen?: Gallbladder 188. A provider is performing a routine rectal examination on a patient. Which of the following supplies should a medical assistant have available during the examination.: Lubricating jelly 189. A medical assistant should recognize which of the following blood pressure readings as indicative of an adult patient whose blood pressure level is classified as elevated?: 128/78 mm Hg 190. The parent of a child who has pinworms is asking a medical assistant for more info about is childs condition. The assistant should begin by explaining that pinworms are which of the following types of microorganism?: Helminths (Helminths are parasites called "worms" that live in host organisms, such as animals and humans. A pinworm is an example of a helminth) 191. A medical assistant receives a call from a patient who seems anxious about the result of a test. Which of the following responses should the assistant make?: "I know you are concerned about your test results. We'll call you as soon as your results come in." 192. When assisting a provider with a vaginal examination and papanicolaou (Pap) test, a medical assistant should identify that which of the following instruments is necessary?: Cytobrush 193. A medical assistant needs to remove all living microorganisms from a contaminated towel clamp. Which of the following methods should the assistant use to cleanse this instrument?: Sterilization (Sterilization destroys all microbial life, including bacterial spores, through physical or chemical methods. This is the method the assistant should use to cleanse the towel clamp. 194. The provider orders the medical assistant to prepare a tablespoon of medication for a patient. How many milliliters of medication should the assistant draw up?: 15 mL 195. A medical assistant is asked to assist a provider with an orthopedic examination. Which of the following instruments should the assistant prepare for the exam?: Goniometer 196. A medical assistant receives a phone call from a parent of a child who has possibly ingested a household cleaner. Which of the following actions should the assistant take?: Contact the local poison control center. 197. A medical assistant has a request to collect a routine CBC from a healthy 10-month-old infant. Which of the following is the most appropriate collection site?: Left heel 16 / 18 198. When performing diagnostic coding, how many characters are used to provide the highest level of specificity with an ICD-10-CM code?: Seven characters 199. Which of the following types of appointment system allows flexibility to allow for the most consistent patient flow?: Wave scheduling 200. Which of the following actions should the medical assistant take to safeguard a patient's protected health information?: Log off of computers when not in use. 201. A medical assistant is disposing of the syringe and needle she used to inject a seasonal influenza vaccine. Which of the following actions should the assistant take?: Drop the syringe, needle first, into the biohazardous sharps container. 202. A medical assistant is reporting a patient fall that occurred in the front lobby of the clinic. What is the purpose of the assistant an incident report?: To avoid future reoccurrences 203. A medical assistant is making a new sign-in sheet for the patients who have appointments that day. Which of the following information should the sign-in sheet include?: Provider's name 204. A medical assistant is preparing a patient for a physical exam when he notices that the patient's eyes are moving back and forth in a constant, involuntary manner. Which of the following terms should the assistant use when documenting this finding in the patient's medical record?: Nystagmus 205. In which of the following positions should a medical assistant place an 18-month-old patient when administering ear drops to the right ear?: Right ear facing up with the earlobe pulled down and back. 206. A medical assistant is collecting data from a patient who is experiencing heatstroke. Which of the following manifestations should the assistant expect to find?: Hot skin 207. A medical assistant is reviewing the medical history of a patient who regularly comes into contact with coal and wood dust. The assistant should recognize that this patient is at an increased risk for developing which of the following disorders?: Emphysema 208. A patient reports getting a bill that includes services she did not receive. Which of the following actions should a medical assistant take to reconcile these charges?: Review that day's encounter forms to determine if another patient received the services. 209. Which of the following should a medical assistant identify as the purpose of a category 2 code in procedural coding?: Identifies preventive measures 17 / 18 210. A medical assistant discovers a garbage can fire has started in the break room of the medical office. According to the RACE acronym for emergency response, which of the following actions should the assistant take first?: Evacuate staff and patients from the immediate area. 211. When performing a first aid procedure to control bleeding of a wound, which of the following actions should a medical assistant take?: Apply layers of sterile gauze. 212. A medical assistant is preparing a patient for a procedure to have a mole excised. Which of the following actions should the assistant take?: Cleanse the site with surgical soap and an antiseptic. 213. A medical assistant is talking with an older adult patient who sustained a foot fracture in a fall. She reports managing most tasks at home well but has difficulty navigating with her crutches and is currently homebound. To which of the following resources should the assistant refer the patient?: Meals on Wheels 214. When assigning a CPT code, which of the following is the purpose of a modifier?: Provides additional information or circumstances for a procedure 215. Which of the following methods is used to notify a provider of the denial of a claim by an insurance?: Remittance advice 216. A medical assistant is obtaining information for a patients medical history and physical examination. The patient reports intermittent episodes of ringing in his ears. Which of the following terms should the assistant use when documenting this finding in the patients medical record?: Tinnitus 217. A medical assistant is administering an intradermal injection for allergy testing. Which of the following actions should the assistant take?: Locate the area two to three finger-widths below the antecubital space. 218. A medical assistant is preparing to use a glucometer to measure a patents blood glucose level. which of the following actions should the assistant take?: Obtain the blood sample after inserting the test strip into the glucometer. 18 / 18