Salesforce Financial Services Cloud Exam Answers 6

Practice Exam Salesforce - Financial-Services-Cloud Question #:80 During a Financial Services Cloud implementation at an insurance company, a consultant needs to design a broker data model for the broker web portal. The given requirements are: 1. Brokers are treated individually, even if they are associated with the same company. 2. Brokers should never have access to other brokers' data. 3. Brokers can nominate their assistants to access the broker portal. 4. An assistant can sometimes work for multiple brokers. Which two considerations should the consultant consider regarding the data model? A. The Broker Assistant should be modeled as a Contact. Then, leverage Contact to Multiple Account features if this assistant needs to work for multiple brokers. B. Brokers should be modeled as Contact and the Broker company should be modeled as Account, even if they're a legal entity '-' individually. C. Brokers need to be modeled as Account and Contact individually, as each broker is a legal entity in Salesforce. Then, use a Group 1-1 Account to model their company. D. The Broker Assistant should be modeled as a Contact. Then, use Contact to Contact association if they need work for multiple D Brokers. Answer: A C Explanation The followingconsiderations should be considered regarding the data model for the broker web portal: The Broker Assistant should be modeled as a Contact. Then, leverage Contact to Multiple Account features if this assistant needs to work for multiple brokers. This is because Contacts are records that represent individuals who are associated with an account. By using Contacts, the consultant can capture the personal information of the broker assistants and relate them to their employers. By using Contact to Multiple Accounts features, the consultant can enable a contact to have relationships with multiple accounts and specify different roles and start and end dates for each relationship. Brokers need to be modeled as Account and Contact individually, as each broker is a legal entity in Salesforce. Then, use a Group to model their company. This is because Accounts are records that represent business entities or organizations that are involved in business transactions with your company. By using Accounts, the consultant cancapture the business information of each broker and treat them as legal entities in Salesforce. By using Contacts, the consultant can capture the personal information of each broker and relate them to their accounts. By using Groups, which are records thatrepresent collections of accounts or contacts that share financial goals or characteristics, the consultant can model the broker company and associate multiple brokers with it Question #:81 Practice Exam Salesforce - Financial-Services-Cloud The Salesforce Admin of Lake Tahoe Bank wants to implement Financial Services Cloud using the individual object model. What are the steps to disable person accounts? (Choose Three) A. Log a case with Salesforce to perform the conversion from Person Accounts to the individual model. B. Assign the Person Account record type to the user profiles. C. Disable the Person Account custom setting. D. Remove Person Accountrecord types from the Individual Record Type Mapper. E. Assign the Individual record type to the user profiles. Answer: A D E Explanation The following steps are required to disable Person Accounts and use the Individual object model in Financial Services Cloud: Log a case with Salesforce to perform the conversion from Person Accounts to the individual model. You need to contact Salesforce Support to request the conversion from Person Accounts to the individual model. This is an irreversible process that affects your data model and user interface. You should carefully evaluate your business needs and test the functionality in a sandbox or developer org before requesting the conversion in production. Remove Person Account record types from the Individual Record TypeMapper. You need to remove any Person Account record types that are mapped to Individual record types in the Individual Record Type Mapper. This is a custom setting that defines how records are created when using certain features, such as Einstein Data Capture or Salesforce Inbox. You can access this setting by going to Setup > Financial Services Settings > Individual Record Type Mapper. Assign the Individual record type to the user profiles. You need to assign the Individual record type to the user profiles that need to create or access Individual records. The Individual record type is a standard record type on the Account object that represents an individual person who is not directly related to your business, such as a prospect, influencer, or household member. You can assign record types by going to Setup > Profiles > Object Settings > Accounts > Record Types. Verified References: : Salesforce Help Article 5 :Salesforce Help Article 6 : Salesforce Help Article 7 Question #:82 A banking client currently manages its onboarding process manually with paper forms. To optimize the process, the client wants to digitize and automate as much as possible. The bank wants its clients to manage the forms in a portal and leverage e-signatures forprocessing. Which three steps are needed to document this requirement following the discovery session? A. Document the business process flows. B. Practice Exam Salesforce - Financial-Services-Cloud B. Design the solution using the Financial Services Cloud components. C. Create a visual flow diagram. D. Understand the journey!for the multiple personas involved in the process. E. Determine the best e-sigTiature solution to use. Answer: A D E Explanation The following steps are needed to document the requirement for digitizing and automating the customer onboarding process following the discovery session: Document the business process flows. You need to document the current and future state of the business process flows for customer onboarding, such as the steps, inputs, outputs, decisions, and dependencies involved in each flow. You can use tools such as diagrams, charts, or tables to illustrate the process flows and identify the pain points, gaps, or opportunities for improvement. Understand the journey for the multiple personas involved in the process. You need to understand the journey for each persona that participates in or interacts with the customer onboarding process, such as the customer, the client specialist, or the manager. You can use tools such as personas, journey maps, or user stories to capture the needs,goals, pain points, and expectations of each persona and how they experience the process from their perspective. Determine the best e-signature solution to use. You need to determine the best e-signature solution to use for collecting and processing digital signatures from customers during the onboarding process. You can use tools such as research, analysis, or comparison to evaluate different e-signature solutions based on criteria such as functionality, compatibility, security, cost, or user feedback. Verified References: : Salesforce Help Article [11] : Salesforce Help Article [12] : Salesforce Help Article [13] Question #:83 A private equity company with only one administrator wants to upgrade Financial Services Cloud (FSC) from a Sales Cloud Unlimited Edition (UE) org. The company decided to install FSC greenfield on a new org tominimize the transfer of existing tech debt. In preparation for data migration, the administrator has been exporting backup files of the current org for a month. What should the administrator do as part of the preparation for the data migration process? A. The administrator can ask the business manager on the investment bank team to review the file directly. B. After running the backup data export manually for 2 weeks, the administrator can schedule this job to run weekly every Sunday to review the file onMondays at the start of the week for data comparisons/analysis. C. As a dry run, the administrator can test this process via a data export request from the primary sandbox to the existing Sales Cloud UE org. D. Practice Exam Salesforce - Financial-Services-Cloud D. To start, the administrator can run a daily backup data export for a week, then continue to run this job weekly until they are ready for data migration. Answer: D Explanation As part of the preparation for the data migration process, the administrator should run a daily backup data export for a week, then continue to run this job weekly until they are ready for data migration. This is a best practice for data migration in Salesforce that allows the administrator to identify the data they want to migrate, create templates for the data, prepare the destination org, and validate the data2. By running a daily backup data export for aweek, the administrator can captureany changes or updates in the data and compare them with previous exports. By continuing to run this job weekly until they are ready for data migration, the administrator can ensure that they have the most recent and accurate data to migrate into Financial Services Cloud.Verified References: 2 Question #:84 A financial institution is concerned about contacting clients or sharing their data when they have requested not to be contacted. Which action should the consultant take in Financial Services Cloud to address the institution'sconcern? A. Integrate the Consent object with their Consent Platform to track it in Salesforce. B. Hide the client's contact information and add an approval process for allowing a user to access it to contact the client. C. Implement Consent Management for Financial Services Cloud. D. Enable and implement the iate Regulation checkbox on the client record to track their request. Answer: C Explanation Consent Management for Financial Services Cloud is a feature that helps financial institutions honor and respect their customers’ wishes when they request only specific forms of contact from their company or opt-out of certain types of data-sharing. This feature helps institutions comply with the data protection and privacy regulations that apply to their company11. A consultant can suggest the following actions to implement Consent Management for Financial Services Cloud: Set up trackingand storage of certain data privacy preferences: This involves creating data privacy records for customers who have opted out of certain types of communication or data-sharing, and selecting the appropriate options in the record to indicate their preferences12. Use the Consent API: This is an API that lets users query, create, update, or delete consent records for customers who have given orwithdrawn their consent for certain types of communication or data-sharing. Practice Exam Salesforce - Financial-Services-Cloud Protect your Salesforce organization: This involves setting up organization-wide sharing settings, encryption, field-level security, and other measures to ensure that only authorized users can access or modify customer data according to their consent preferences. References: Consent Management for Financial Services Cloud Set Up Tracking and Storage of Certain Data Privacy Preferences [Use the Consent API] [Protect Your Salesforce Organization] Question #:85 Planter Farm Credit Union provides loan and insurance products to farmers who operate individually as well as in collaboration with other neighboring farms & farmers. The collaboration can be seasonal or for a limited timeframe. What construct in Financial Services Cloud is most appropriate to represent such collaborative customer business operations? A. Contact-Contact Relationship B. Custom Relationship Group C. Account with Record Type = Business D. Standard Household Answer: B Explanation A Custom Relationship Group is a construct in Financial Services Cloud that allows you to model complex and dynamic relationships between clients and accounts. You can use it to represent collaborative customer business operations that are not captured by standard household or account structures. Verified References: : Salesforce Financial Services Cloud Implementation Guide, page 67. Question #:86 Which three of the following statements are correct about the Actionable Relationship Center Manager (ARC)? A. To enable users to see the ARC, you will need to add thecomponent for ARC to the page layout. B. ARC displays up to 5 related lists that have a configured compact layout. C. ARC is certified to work with Person Accounts and Individual Accounts. D. Practice Exam Salesforce - Financial-Services-Cloud D. The Salesforce Admin has to create a permission set for granting access to the ARC – FSC Lightning component. E. The Association Type picklist controls the account-account relationship that display in the ARC. Answer: A B E Explanation The following statements are correct about the Actionable Relationship Center Manager (ARC): To enable users to see the ARC, you will need to add the component for ARC to the page layout. The ARC is a Lightning component that can be added to any Lightning page that supports components, such as record pages, app pages, or Home pages. You can use the Lightning App Builder to drag and drop the ARC component to the desired location on the page layout. ARC displays up to 5 related lists that have a configured compact layout. The ARC shows a graphical representation of the account-account relationshipsfor a selected record, as well as related lists of other records that are associated with the account, such as contacts, financial accounts, or opportunities. The ARC can display up to 5 related lists at a time, and each related list must have a compact layout configured to show relevant fields. The Association Type picklist controls the account-account relationship that display in the ARC. The Association Type picklist is a field on the Account Relationship object that defines the type of relationship between two accounts, such as Household Member, Business Owner, Trustee, or Friend. The ARC uses this field to filter and display the account-account relationships for a selected record. You can customize this picklist to add or remove values according to yourbusiness needs. Verified References: : Salesforce Help Article 3 : Salesforce Help Article 4 : Salesforce Help Article 5 Question #:87 How should developers configure customized nodes for display in ARC? A. Select Use LWC from the node Display tab to show the node in a Lightning Web Component B. Reference the Lightning WebComponent in the Displayproperties of the custom ARC relationship graph C. Select Use FlexCard from the node Display tab to show the node in a FlexCard D. Reference the FlexCard in the Display properties of the custom ARC relationship graph Answer: B Explanation To configure customized nodes for display in ARC, developers should reference the Lightning Web Component in the Display properties of the custom ARC relationship graph. A Lightning Web Component is a custom framework for creating reusable web components that run natively in browsersand leverage modern web standards. A custom ARC relationship graph is a metadata type in Financial Services Cloud that defines how account-account relationships are displayed in ARC, such as node shape, color, size, label, or icon. You Practice Exam Salesforce - Financial-Services-Cloud can use Lightning Web Components and custom ARC relationship graphs to create customized nodes for ARC that show additional information or functionality for each account. Verified References: : Salesforce Help Article [9] : Salesforce Help Article [10] Question #:88 During the design phase of a project, a consultant needs to provide a Financial Services Cloud (FSC) solution for a business requirement that forces a customer to answer a number of assessment questions to complete the onboarding process. What are three things to consider regarding Discovery Framework? A. Discovery Framework creates highly capable forms with integrations and advanced logic. B. Discovery Framework forms cannot be deployed to Communities, C. Discovery Framework is built based on Salesforce Flow. D. Discovery Framework can create both standard and hierarchical questions. E. FSC Discovery Framework allows archiving questions. Answer: A D E Explanation Discovery Framework is a scalable assessment framework that financialinstitutions use to gather and evaluate customer information through digital and human channels. Some of the things to consider regarding Discovery Framework are: Discovery Framework creates highly capable forms with integrations and advanced logic. The forms can be customized with various types of questions, validations, calculations, branching, and integrations with external systems1. Discovery Framework can create both standard and hierarchical questions. Standard questions are single-level questions that can begrouped into sections. Hierarchical questions are multi-level questions that can have subquestions based on the answer to the parent question2. FSC Discovery Framework allows archiving questions. Archiving a question removes it from the active question pool and prevents it from being added to new forms. Archived questions can be restored if needed3. References: Discovery Framework Create Questions for Discovery Framework Archive Questions for Discovery Framework Practice Exam Salesforce - Financial-Services-Cloud Question #:89 Which three related lists are visible within the Actionable Relationship Center associated with the Account object? A. Household FinancialAccounts B. Cases C. Client Financial Goals D. Financial Holdings E. Notes and Attachments Answer: A B C Question #:90 A client has called their Financial Advisor to open an Education Savings Account for their first child. What 2 steps should the Financial Advisor take in the Financial Services Cloud App to capture that information? A. Create a Life Event for the birth of the child and a Referral for the Education Savings Account B. Create a case and include the target Savings amount for the Education Savings Account and relate the case to the child's Person Account. C. Create a Referral for the Banker for an Education Savings Account D. Create a Life Event for the birth of the child and a Financial Goal for the Education Savings Account E. Create two Life Events, one for the birth of the child and one for the Education Savings Account. Answer: A D Explanation The following steps should be taken by the Financial Advisor in Financial Services Cloud App to capture the information about opening an Education Savings Account for their client’s first child: Create a Life Event for the birth of the childand a Referral for the Education Savings Account. A Life Event is a construct in Financial Services Cloud that allows you to track significant events in your client’s life that may affect their financial needs or goals. You can use Life Events to create arecord for the birth of the child and link it to the client’s account. A Referral is a construct in Financial Services Cloud that allows you to capture a customer need or interest and assign it to another advisor or line of business. You can use Referralsto create a record for the Education Savings Account and route it to the appropriate banker. Create a Life Event for the birth of the child and a Financial Goal for the Education Savings Account. A Practice Exam Salesforce - Financial-Services-Cloud Financial Goal is a construct in Financial Services Cloudthat allows you to track your client’s financial objectives and measure their progress towards achieving them. You can use Financial Goals to create a record for the Education Savings Account and associate it with the client’s account and financial accounts. Verified References: : Salesforce Financial Services Cloud User Guide, page 29. : Salesforce Financial Services Cloud User Guide, page 30. : Salesforce Financial Services Cloud User Guide, page 33. Question #:91 Cumulus Cloud Bank needs help onboarding new customers. The business process requires updating the Know Your Customer (KYC) document checklist and performing internal tasks in a predefined order. However, during an internal audit, it was found that bankers often miss these tasks and still move to the next stage of the onboarding process. What should a consultant recommend? A. Create an after-save trigger to generate reminder tasks. B. Utilize Chatter notifications for reminders. C. Utilize Action Plan and Action INan Template. D. Utilize Financial Services Clouc flag Templates to flag missing items. Answer: C Explanation To help onboarding newcustomers, the consultant should recommend using Action Plan and Action Plan Template. Action Plan is a feature in Financial Services Cloud that allows you to automate and standardize common business processes or service requests, such as customer onboarding, account opening, or loan origination. You can use Action Plan to create templates that define the tasks, owners, and deadlines for each process or request. You can also use Action Plan to enforce task dependencies and completion criteria, so that bankers cannot skip or miss any tasks or move to the next stage of the onboarding process without meeting the requirements. Verified References: : Salesforce Help Article 1 : Salesforce Help Article 2 Question #:92 A bank needs helpwith many of its processes taking too long to complete. Many of its challenges are due to issues with handoffs between teams. The challenges also include users transferring control to the wrong person or team or forgetting to transfer it at all. Which twoFinancial Services Cloud capabilities should help address these challenges? A. Action Plans B. Financial Accounts C. Omni Scripts Practice Exam Salesforce - Financial-Services-Cloud D. Roll-up Summaries Answer: A C Question #:93 Lake Tahoe Bank's System Administrator is implementing intelligent Need-Based Referrals in Salesforce. Referrals are modeled on the Lead object. Which three Lead features can the System Admin use for Intelligent Need-Based Referrals? A. Lead Routing B. Web to-Lead C. Lead Assignment Rules D. Lead Approval E. Einstein Lead Scoring Answer: A C E Explanation The System Admin can use the following Lead features for Intelligent Need-Based Referrals: Lead Routing, which is a feature that allows users to distribute leads to the right users or queues based on criteria such as lead source, industry, or product interest. Lead Assignment Rules, which are rules that specify how to assign leads to users or queues when they are created manually, captured from the web, or imported via Data Import Wizard. Einstein Lead Scoring, which is a feature that uses artificial intelligence to analyze historical data and predict how likely a lead is to convert. Einstein Lead Scoring assigns a score and an insight to each lead, which can help users prioritize and follow up on the most promising leads. Question #:94 Cumulus Bank has branches in multiple countries that are required to report in local currency,while the corporate headquarters office wishes to see reports in a single currency (the corporate currency). Which solution should a consultant recommend to meet these requirements? A. Set the default currency for head office and have the regions downloadtheir reports to Excel and convert them manually. B. Use a third party from AppExchange add-on to implement currency conversions. C. Enable multiple currencies and advanced currency management, and set a corporate currency for the corporate headquarters office. Practice Exam Salesforce - Financial-Services-Cloud D. Allow users to set their preferred currency in their profile and design reports that convert currencies for the user running the report. Answer: C Question #:95 How should developers configure customized nodes for displayin the Actionable Relationship Center (ARC)? A. Reference the Lightning web component in the Display properties of the custom ARC relationship graph. B. Select Use Flex Card from the node Display tab to show the node in a Flex Card C. Reference the flex Card in the Display properties of the custom ARC relationship graph. D. Select Omni Script from the node Actions tab to show the node in an Omni Script. Answer: C Question #:96 A Financial Services Cloud (FSC) administrator is setting up a permission set for Actionable Relationship Center. Which license should the administrator select on the Permission Set setup page? A. FSC Standard B. FSC Basic C. OmniStudio D. FSC Extension Answer: A Explanation To set up a permission set for Actionable Relationship Center (ARC), the administrator should select FSC Standard as the license on the Permission Set setup page. FSC Standard is a permission set license that enables user access to a license with contractual restrictions for Financial Services Cloud and provides access to core objects and features, including ARC1. By selecting FSC Standard as the license, the administrator can grant users access to ARC and its related objects and fields Question #:97 One administrator user at a financial services company needs to help management build reports and gaininsights into business performance by including branch management reportable objects. Practice Exam Salesforce - Financial-Services-Cloud Which two considerations should the administrator include when configuring the report? A. Branch Unit Related Record report types have related object names including Lead, Account, and Contact but exclude Financial Account. B. Bankers with Branches with Opportunities, Accounts. Leads, and Contacts report types are available for creating reports with Branch Unit Related Records. C. The reportable objects include Banker. Branch Unit, Branch Unit Related Records, and Branch Unit Customer. D. When Branch Unit is the primary object, the administrator can select Branch Unit Customers or Branch Unit Related Records as related objects. Answer: B C Explanation The following considerations should be included when configuring the report with branch management reportable objects: Bankers with Branches with Opportunities, Accounts, Leads, and Contacts report types are available for creating reports with Branch Unit Related Records. These arestandard report types that allow users to create reports that show data from Banker, Branch Unit, Opportunity, Account, Lead, Contact, and Branch Unit Related Record objects. The reportable objects include Banker, Branch Unit, Branch Unit Related Records,and Branch Unit Customer. These are custom objects that are part of the branch management feature in Financial Services Cloud. Banker is an object that represents a banker or an employee who works at a branch unit. Branch Unit is an object that representsa physical location where bankers provide services to customers. Branch Unit Related Record is an object that represents a record that is related to a branch unit, such as an opportunity, an account, alead, or a contact. Branch Unit Customer is an objectthat represents a customer who has a relationship with a branch unit. When Branch Unit is the primary object, the administrator can select Branch Unit Customers or Branch Unit Related Records as related objects. This means that the administrator can createreports that show data from Branch Unit and its related objects by using lookup fields or junction objects Question #:98 Lake Tahoe Bank branch manager Sue Barry wants to encourage all Personal Bankers to use Action Plans to capture repeatable tasks and automate the task sequences, improving collaboration and productivity. Which three of the following statements about Action Plans are true? A. When you work with Action Plans, you first create Action Plan Templates B. Action Plans require a monthly license fee per user C. Action Plans can be used to schedule appointments with the Bankers D. Practice Exam Salesforce - Financial-Services-Cloud D. Action Plans make it easy to create reports and dashboards, so you can monitor progress and ensure compliance E. Action Plans can be used to automatically assign task owners and deadlines for specific client engagements Answer: A D E Explanation The following statements about Action Plans are true: When you work with Action Plans, you first create Action Plan Templates, which are reusable sets of tasks that define a common clientprocess1. Action Plans make it easy to create reports and dashboards, so you can monitor progress and ensure compliance. Users can use standard report types or custom report types to create reports on action plans, action plan templates, action plan items, action plan item templates, and action plan item owners1. Action Plans can be used to automatically assign task owners and deadlines for specific client engagements. Users can specify task owners by using assignment logic such as specific user, role, queue, action plan creator, or account team1. Verified References: 1 Question #:99 Cumulus Insurance's business processes are quite complex, and steps in the process may vary dependingon the information captured. Which three actions regarding functionality and features should a consultant suggest exploring to help guide Cumulus Insurance users through these processes? A. Build custom Lightning pages that correspond to each stage of thebusiness process. B. Configure Dynamic Actions for Lightning pages. C. Enable In-App Guidance to provide walk-throughs. D. Use flows to remove the neea for complex Lightning pages. E. Configure Dynamic Lightning pages. Answer: B C D Explanation The following actions regarding functionality and features should be suggested to help guide Cumulus Insurance users through their complex business processes: Configure Dynamic Actions for Lightning pages. Dynamic Actions are a feature that allows you to customize the actions that appear on a Lightning page based on criteria such as record type, field value, Practice Exam Salesforce - Financial-Services-Cloud device type, or user profile. You can use Dynamic Actions to show or hide actions that are relevant or irrelevant for each stage of the business process, such as creating a case, sending an email, or generating a quote. Enable In-App Guidance to provide walk-throughs. In-App Guidance is a feature that allows you to create prompts and guided tours that appear within the Salesforce app to help users learn new features, completetasks, or adopt best practices. You can use In-App Guidance to provide step-by-step guidance for complex business processes, such as onboarding a customer, submitting a claim, or renewing a policy. Use flows to remove the need for complex Lightning pages.Flows are a tool that allows you to automate business processes and guide users or customers through screens that collect and display information. Flows can have multiple steps and branching logic that ask for different information depending on the responses. You can use flows to simplify and streamline complex business processes, such as applying for a loan, enrolling in a plan, or changing a beneficiary. Verified References: : Salesforce Help Article [12] : Salesforce Help Article [13] : Salesforce Help Article [14] Question #:100 The Compliant Data Sharing (CDS) feature lets administrators and compliance managers configure advanced data-sharing rules so that they can improve compliance with regulationsand company policies. Which three things should be considered when implementing CDS in Financial Services Cloud (FSC)? A. To disable CDS for an object, any Participant Roles associated with that object must be deleted first. B. CDS in FSC allows recordowners to grant access to their records to other FSC users. C. CDS can only be applied to FSC objects and Account and Opportunity objects. D. To get the benefits of CDS, administrators must set organization-wide sharing settings for supported objects to the Private access model. E. Users above the record owner in the Role Hierarchy and non-record owners with Edit access granted through CDS have the same ability/access as record owners, Answer: B C D Explanation Compliant Data Sharing (CDS) is a feature of Financial Services Cloud that lets administrators and compliance managers configure advanced data-sharing rules so that they can improve compliance with regulations and company policies. Some of the things to consider when implementing CDS in Financial Services Cloud (FSC) are: CDS in FSC allows record owners to grant access to their records to other FSC users. Record owners can use the Manage Participants component on record pages to share their records with other users who have relevant roles or permissions6. CDS can only beapplied to FSC objects and Account and Opportunity objects. CDS supports sharing for Practice Exam Salesforce - Financial-Services-Cloud Account, Opportunity, Financial Account, Financial Holding, Financial Goal, Referral, Relationship Group, Action Plan Template, Action Plan, Action Item Template, Action Item, Interaction Summary, Interaction Summary Participant Role Assignment, Interaction Summary Participant Role Definition7. To get the benefits of CDS, administrators must set organization-wide sharing settings for supported objects to the Private access model. This ensures that only record owners and users above them in the role hierarchy have access to the records by default8. References: Compliant Data Sharing Work with Compliant Data Sharing Question #:101 Which three types of Account-Account relationships are displayed in the Actionable Relationship Center? A. Accounts & Businesses B. Accounts & Members C. Accounts & Peers D. Accounts & Groups Answer: A C D Explanation The following types of Account-Account relationships are displayed in the Actionable Relationship Center (ARC): Accounts & Businesses: This type of relationship shows the accounts that are related to a business account, such as owners, partners, or beneficiaries. You can use this type of relationship to understand the ownershipstructure and financial interests of a business account. Accounts & Peers: This type of relationship shows the accounts that are related to another account by a peer-to-peer relationship, such as friends, colleagues, or associates. You can use this type ofrelationship to identify potential referrals and cross-selling opportunities from an account’s network. Accounts & Groups: This type of relationship shows the accounts that are related to a group account, such as household members, trust members, or business group members. You can use this type of relationship to view the aggregated financial data and activities of a groupaccount. Verified References: : Salesforce Help Article 2 : Salesforce Help Article 3 : SalesforceHelp Article 4 Question #:102 Which three related lists are visible within Actionable Relationship Center associated with the Account object? Practice Exam Salesforce - Financial-Services-Cloud A. Cases B. Notes and Attachments C. Client Financial Goals D. Financial Holdings E. Household Financial Accounts Answer: C D E Explanation The following related lists are visible within Actionable Relationship Center (ARC) associated with the Account object: Client Financial Goals, which is a relatedlist that displays the financial goals of the account, such as retirement, education, or debt payoff. Financial Holdings, which is a related list that displays the financial accounts of the account, such as bank accounts, investment accounts, or insurancepolicies. Household Financial Accounts, which is a related list that displays the financial accounts of the account’s primary group, such as household or business group. Question #:103 The system administrator team at a retail consumer bank just received data migration instructions and guidance on Data Loader from their Salesforce architect to upgrade the existing Service Cloud org to a Financial Services Cloud (FSC) org. In what order should the Salesforce objects be uploaded during an FSC data migration? A. 1. Accounts and contacts 2. Financialaccounts 3. Account groups and households B. 1. Financial accounts 2. Accounts and contacts 3, Account groups C. Practice Exam Salesforce - Financial-Services-Cloud C. 1. Accounts and contacts 2. Households 3. Financial accounts D. 1. Households 2. Financial accounts 3. Person accounts Answer: A Explanation The order of uploading Salesforce objects during an FSC data migration is important to ensure data integrity and avoid errors. The recommended order is: Accounts and contacts: These are the core objects that store the basic information about the customers and their relationships. They should be uploaded first to establish the foundation for the FSC data model4. Financial accounts: These are the custom objects that store the financial information about the customers, such as balances, interest rates, fees, and transactions. They should be uploaded after the accounts and contacts, and linked to them using lookupfields5. Account groups and households: These are the custom objects that group theaccounts and contacts based on common attributes or relationships, such as family members or business partners. They should be uploaded after the financial accounts, and linked to them using junction objects6. Question #:104 Which of the following objects do support Group-Level Rollups? A. Tasks B. Alerts C. Financial Accounts D. Action Plans E. Opportunities Answer: C D E B.