Bakery Business Plan Chapter III

CHAPTER III ORGANIZATIONAL PLAN ORGANIZATIONAL STRUCTURE BOARD OF DIRECTORS MANAGER BAKER SUPPLIER TECHNICIAN RETAILER DECORATOR MESSANGER CLEANING The organization developed policies for the staff development in order to achieve efficient production of good and efficient performance of services. I am the manager of the business that is the eye of organization. The organization has by now employed thirty one employees in different departments, Head baker and four assistants, Head supplier and four deputies, head technician with two assistants, one messenger, head cleaning officer assisted by four assistants and four drivers. BUSINESS EMPLOYEES AND QUALIFICATIONS TITLE AGE QUALIFICATIONS {Years} BAKER 25-35 SUPPLIER 28-40 TECHNICIAN 30-51 RETAILER 18-30 DECORATOR 30-50 MESSANGER 26-38 CLEANING 18-35 OFFICER DRIVER 20-40 Diploma/Certificate in catering Diploma/Certificate in Supply Chain Management Diploma/Certificate in Electrical Engineering Certificate in business Management Degree/Diploma in Catering Diploma/Certificate in Human Resource Diploma/Certificate in Health Certificate and Driving License PERSONNEL NUMBER AND THEIR DUTIES HEAD BAKER One head and four deputies. ROLES      Keep records of all the bakers. Organize all the equipment needed in the bakery. Request required essentials. Raise issues concerning other bakers to the board governors. Follow recipes and produce quality products. HEAD SUPPLIER  Keep records of all the products sold and the amount collected.  In charge of all the suppliers.  Prepares duty roster of the suppliers who had and when to supply the already processed products.  Assign all the tenders received and organization. TECHNICIAN  Ensures all equipment and machines used are functioning.  Repair all the damaged machines.  Orders required equipment in the bakery. RETAILER   Sells the already processed products at the bakery shop. Serves all the casual customers. DECORATOR o Teach students on cake decorating basics and essentials. o Orders the required essentials in class. o Organize class timetable, duty roster and workshops for the students. MESSANGER     Collects information concerning the organization. Delivers information from the bakery to other organizations. In charge of the business permits and licenses. Updates the organization on the new equipment and technology on market. DRIVER     Deliver products to other stations. Distribute products to the wholesalers. Transport products and ingredients needed in the bakery. Transport staff members to and from the bakery. CLEANING OFFICER  Ensures all the offices are clean.  Clean all pit latrines. RECRUITMENT, TRAINING AND PROMOTIONS When we were starting our business, we had just few workers but due to time we have and forced to employ other workers. Over time and again we have been offered support some of the advisory team members from other older bakeries who come and advise our staff members. All staff takes one day safe food handling course and other food safety programs. Our wholesale customers are promoting and do advertising of our product brand in order to develop further business for themselves. We have offers of specific offer days that is during holidays where we reduce our prices and the staff members get some chances whereby they end up getting promotions. RENUMERATION AND INCENTIVES Job category Numbe r Baking Monthl y salary Other Benefits TOTAL (KSH) 1 4 20,000 17,000 Hous e 2,000 2,000 1 4 18,000 16,000 2,000 2,000 1,500 1,500 1,000 1,000 500 500 =23,000 =21,000*4 =107,000 Head Deputy 1 2 21,000 19,000 2,000 2,000 1,500 1,500 1,000 1,000 500 500 =26,000 =24,000*2 =74,000 Retailer Senior Junior 1 1 14,000 14,000 2,000 2,000 1,500 1,500 1,000 1,000 500 500 =19,000 =19,000 =38,000 1 5 20,000 19,000 2,000 2,000 1,500 1,500 1,000 1,000 500 500 =25,000 =24,000*5 =145,000 Head Assistants Electri Water Trans city port 1,500 1,000 500 1,500 1,000 500 =25,000 =22,000*4 =113,000 Supplier Head Assistants Technician Decorator Head Assistants Messenger 1 19,000 2,000 1,500 1,000 500 =20,000 =20,000 Head Deputy 1 4 16,000 15,000 2,000 2,000 1,500 1,500 1,000 1,000 500 500 =21,000 =20,000*4 =101,000 Drivers 4 19,000 2,000 1,500 1,000 500 24,000*4 =96,000 Cleaning =Ksh.549,000 TOTAL