Project Resource Management Developing the Project Team

Multiple Choice 21. Which process involves building individual and group skills to enhance project performance? a. developing the human resource b. developing the project plan team c. acquiring the project team d. managing the project team b ANSWER: 22. The main outputs of which process are team performance assessments, change requests, and updates to several documents? a. managing the project team b. acquiring the project team c. developing the project d. human resource planning team c ANSWER: 23. Which process involves tracking team member performance, motivating team members, providing timely feedback, resolving issues and conflicts, and coordinating changes to help enhance project performance? a. developing the human resource b. developing the project plan team c. acquiring the project team d. managing the project team d ANSWER: 24. Which highly respected psychologist, rejected the dehumanizing negativism of psychology and proposed the hierarchy of needs theory? a. Sigmund Freud b. Abraham Maslow c. Carl Jung d. Philip Zimbardo b ANSWER: 25. What need is at the highest level in Maslow’s structure? a. deficiency b. growth c. safety d. physiological b ANSWER: 26. What are the bottom four needs in Maslow’s structure are referred to as? a. selfb. deficiency actualization c. safety d. growth ANSWER: b RATIONALE: Feedback: The bottom four needs in Maslow’s hierarchy, physiological, safety, social, and esteem needs, are referred to as deficiency needs, and the highest level, self-actualization, is considered a growth need. POINTS: 1 DIFFICULTY: Difficulty: Easy REFERENCES: p.381 QUESTION TYPE: Multiple Choice HAS VARIABLES: False LEARNING OBJECTIVES: INFO.SCHW.14.63 - LO: 9-3 NATIONAL STANDARDS: United States - BUSPROG: Analytic TOPICS: Keys To Managing And Leading People KEYWORDS: Bloom's: Knowledge DATE CREATED: 4/27/2018 3:51 PM DATE MODIFIED: 6/6/2018 5:52 PM 27. What needs are at the bottom of Maslow’s structure? a. esteem b. self-actualization c. physiological ANSWER: d. social c 28. What is at the top of Maslow’s hierarchy of needs? a. esteem b. self-actualization c. physiological d. social b ANSWER: 29. Recognizing an employee as the “Star Performer of the Month” would be satisfying which need in Maslow’s hierarchy? a. esteem b. self-actualization c. physiological d. safety a ANSWER: 30. Who is best known for distinguishing between motivational factors and hygiene factors when considering motivation in work settings? b. David McClelland a. Frederick Herzberg d. Douglas McGregor c. Abraham Maslow a ANSWER: 31. According to Herzberg, which is a motivational factor? a. recognitio n b. salary c. training ANSWER: d. health benefits a 32. What do people who seek to excel and tend to avoid both low-risk and high-risk situations to improve their chances for achieving something worthwhile have a high need for? a. affiliation b. security c. power d. achievement d ANSWER: 33. According to McClelland’s acquired-needs theory, what do people who desire harmonious relationships with other people and need to feel accepted by others have a high need for? a. affiliation b. self-actualization c. power d. achievement a ANSWER: 34. According to McClelland’s acquired-needs theory, what do people who want to direct others, and can be seen as bossy, have a need for? a. affiliation b. advancement c. power d. achievement c ANSWER: 35. Which test presents subjects with a series of ambiguous pictures and asks them to develop a spontaneous story for each picture, assuming they will project their own needs into the story? a. RAM b. MBTI c. TAT d. RACI c ANSWER: 36. Who is best known for developing Theory X and Theory Y? a. Frederick Herzberg b. David McClelland c. Abraham Maslow d. Douglas McGregor d ANSWER: 37. Managers who follow which theory assume that the average worker wants to be directed and prefers to avoid responsibility? a. Theory Z b. Theory X c. Theory Y d. Theory K b ANSWER: 38. What theory emphasizes factors such as job rotation, broadening of skills, generalization versus specialization, and the need for continuous training of workers? a. Theory W b. Theory X c. Theory Y d. Theory Z d ANSWER: 39. According to Thamhain and Wilemon, what is the legitimate hierarchical right to issue orders? a. authorit b. achievement y c. expertis d. self-actualization e a ANSWER: 40. According to Thamhain and Wilemon, what is the ability to improve a worker’s position? a. penalty b. assignmen t c. expertise d. promotion d ANSWER: 41. Which type of power involves using punishment, threats, or other negative approaches to get people to do things they do not want to do? a. legitimate b. coercive c. reward d. referent b ANSWER: 42. Which type of power involves using incentives to induce people to do things? a. legitimate b. coercive c. reward d. referent c ANSWER: 43. Which type of power is based on an individual’s personal charisma? a. legitimate b. coercive c. reward d. referent d ANSWER: 44. What term is used for taking time to renew oneself physically, spiritually, mentally and socially? a. empathic mirroring b. sharpening the saw c. synergizing ANSWER: d. thinking win/win b 45. Which type of intelligence involves the capacity to understand the motivations, intentions and desires of others? a. emotional b. intrapersonal c. interpersonal d. human c ANSWER: 46. Which concept refers to matching certain behaviors of the other person? a. empathic b. rapport listening d. mirroring c. synergy d ANSWER: 47. What term is used for the relation of harmony, conformity, accord, or affinity? a. empathy b. democracy c. mirrorin d. rapport g ANSWER: d 48. What is the first step in the framework for defining and assigning work? a. defining how the work will be b. breaking down the work into manageable accomplished elements c. finalizing the project requirements d. assigning work responsibilities c ANSWER: 49. Which tool is a column chart that shows the number of resources assigned to a project over time? a. responsibility assignment b. resource histogram matrix c. RACI charts d. organizational breakdown structure ANSWER: b 50. Which term refers to the amount of individual resources an existing schedule requires during specific time periods? a. resource loading b. resource leveling c. resource d. resource logs histogram ANSWER: a 51. Which technique is used for resolving resource conflicts by delaying tasks? b. resource leveling a. resource loading c. resource allocation d. resource histogram ANSWER: b 52. In the Tuckman model, what occurs as team members have different opinions as to how the team should operate? a. performing b. norming c. forming d. storming d ANSWER: 53. In the Tuckman model, what occurs when the emphasis is on reaching the team goals, rather than working on team process? a. performing b. norming c. forming d. storming a ANSWER: 54. In the MBTI, which dimension relates to the manner in which you gather information? a. Extrovert/Introvert b. Thinking/Feeling c. Judgment/Perception d. Sensation/Intuition d ANSWER: 55. Psychologist David Merril describes which behavioral profile as reactive and task-oriented? a. expressives b. drivers c. analyticals d. amiables c ANSWER: 56. According to Blake and Mouton, project managers who use which method employ a give-and takeapproach to resolving conflicts? a. smoothing b. forcing c. confrontation d. compromise d ANSWER: 57. According to Lencioni, which quality is present in organizations that succeed? a. commitment b. autonomy c. accountability d. teamwork d ANSWER: