Managing Diverse Employees in a Multicultural Environment Part 2

70. Which of the following is true of schemas? A. People tend to pay attention to information that is consistent with their schemas. B. Schemas tend to weaken over time. C. Schemas are systematic tendencies to use information about others in ways that result in inaccurate perceptions. D. Schemas are a person’s preconceived notions about the nature of men and women and their traits, attitudes, behaviors, and preferences. E. It is a misperception that people cannot perceive information without relying on schemas. 71. When Michael signs on Stanley for the company basketball team, he assumes that Stanley is a good player because he is African-American. Which of the following is Michael exhibiting in signing Stanley? A. A bias B. A gender schema C. A stereotype D. Reverse discrimination E. Avert discrimination 72. _____ are composed of simplistic and often inaccurate beliefs about the typical characteristics of particular groups of people. A. Ideal s B. Stereotyp es C. Value s D. Concept s E. Perceptio ns 73. The sales manager at STU Inc., Riley, has to promote either Mark or Kate to the position of assistant sales manager. Mark and Kate are equally good resources. Riley promotes Kate because he believes that all women are soft-spoken and polite. Riley is influenced by: A. the similar-to-me effect. B. the salience effect. C. the social status effect. D. stereotype s. E. biase s. 74. The management of St. Richard's, a school in Texas, receives Martin's application for a teacher's job. A background check reveals that Martin is gay. Martin's application is rejected on this account. The management at St. Richard's is influenced by: A. the social status effect. B. stereotype s. C. diversit y. D. the similar-to-me effect. E. the salience effect. 75. _____ are systematic tendencies to use information about others in ways that result in inaccurate perceptions. A. Conceptio ns B. Biase s C. Abstractio ns D. Stereotyp es E. Conflict s 76. Tucker is hiring a manager for his clothing store. When he reviews the credentials of applicants, he pays special attention to individuals who share his hobbies and interests. Jose's passion for music and interest in the stock market gets him the job. Tucker is influenced by: A. the similar-to-me effect. B. the reverse discrimination effect. C. the gender schema effect. D. the stereotyping effect. E. the salience effect. 77. If white male managers perceive other white male managers more positively than managers from minority groups, this is called: A. the salience effect. B. the similar-to-me effect. C. the glass ceiling effect. D. the stereotyping effect. E. the social status effect. 78. Janice is hiring an assistant marketing manager for Fall Inc. Janice recruits Sandra because she comes from a well-known and well-reputed family. Janice is influenced by: A. the similar-to-me effect. B. the social status effect. C. the salience effect. D. the glass ceiling effect. E. the stereotyping effect. 79. Steve believes that Bill is more responsible and capable than Gus because Bill is from the management team while Gus is the maintenance supervisor. This type of bias known as: A. the glass ceiling effect. B. the salience effect. C. the stereotyping effect. D. the similar-to-me effect. E. the social status effect. 80. What is the similar-to-me effect? A. It is the tendency to perceive others who are like ourselves more positively than we perceive people who are different. B. It is the tendency to focus attention on individuals who are conspicuously different from us. C. It is the tendency to perceive individuals with a higher position in social hierarchy more positively than we perceive those with a lower position in social hierarchy. D. It is the tendency to perceive individuals with a disabilities as noncontributors to society. E. It is the tendency of individuals to see themselves more positively than others around them. 81. What is the social-status effect? A. It is the tendency to perceive others who are like ourselves more positively than we perceive people who are different. B. It is the tendency to focus attention on individuals who are conspicuously different from us. C. It is the tendency to perceive individuals with a higher position in social hierarchy more positively than we perceive those with a lower position in social hierarchy. D. It is the tendency to perceive individuals with a disabilities as noncontributors to society. E. It is the tendency for individuals to see themselves more positively than others around them. 82. What is the salience effect? A. It is the tendency to perceive others who are like ourselves more positively than we perceive people who are different. B. It is the tendency to focus attention on individuals who are conspicuously different from us. C. It is the tendency to perceive individuals with a higher position in social hierarchy more positively than we perceive those with a lower position in social hierarchy. D. It is the tendency to perceive individuals with a disabilities as noncontributors to society. E. It is the tendency for individuals to see themselves more positively than others around them. 83. Which of the following is true of the salience effect? A. The salience effect leads some people to perceive women less positively than they perceive white men. B. Salient individuals are less often the object of attention than are other members of a work group. C. Individuals who are salient are often perceived to be primarily responsible for outcomes. D. Salient individuals are evaluated in a more balanced manner unlike other individuals who are evaluated more extremely in either a positive or a negative direction. E. While social status is related to bias, salience is related to stereotyping. 84. Overt discrimination is: A. intentional and deliberate. B. unintentional and wellmeaning. C. unethical but not illegal. D. not in violation of the principle of distributive justice. E. unintentional discrimination against others. 85. What is overt discrimination? A. Knowingly and willingly denying diverse individuals access to opportunities and outcomes in an organization B. Focussing attention on individuals who are conspicuously different from us C. Perceiving individuals with high social status more positively than we perceive those with low social status D. Perceiving others who are similar to ourselves more positively than we perceive people who are different E. Using information about others in ways that result in inaccurate perceptions 86. Which of the following helps ensure that diversity is managed effectively in an organization? A. Focussing attention on individuals who are conspicuously different from us B. Evaluating subordinates in extremes of positivity or negativity C. Discouraging sharing of differing perspectives D. Covering up biases and stereotypes E. Securing top management commitment 87. Jeanie realizes that her values differ significantly from some of her younger subordinates. What should Jeanie do to understand them better? A. Put others' knowledge and beliefs to a reality test B. Base decisions on hunches and stereotypes C. Seek out others' points of view and perspectives D. Look for evidence that confirms her point of view E. Help others to modify or change their beliefs 88. Which of the following is a step to manage diversity effectively? A. Put others' knowledge and beliefs to a reality test B. Base decisions on hunches and stereotypes C. Increase salaries and wages for everyone D. Discourage sharing of differing perspectives E. Empower employees to challenge discriminatory behaviors 89. Which of the following helps managers increase diversity awareness in an organization? A. Suppressing personal styles of organizational members B. Sticking with one particular approach rather than trying different ways to do things C. Letting problems grow until they are visible enough to be countered D. Reducing the time spent in socializing and concentrating on work E. Improving understanding of others who are different from oneself 90. Which of the following helps managers respond to the differing needs of diverse employees while enabling those employees to be effective contributors to an organization? A. Suppressing their own personal styles B. Sticking with one particular approach rather than trying different ways to do things C. Relying on subjective performance indicators D. Maintaining vague performance standards E. Not feeling threatened by different approaches and perspectives 91. Which of the following is a guideline for managers to evaluate employees? A. Ensure that subjective performance indicators are used B. Ensure that minimal time is spent on evaluation C. Ensure that minimal attention is given to the evaluation D. Ensure that the evaluators are not burdened with accountability for the evaluation E. Ensure that performance standards are not vague 92. The process by which experienced members of the organization provide guidance and advice to newer members is called _____. A. quid pro quo B. networki ng C. mentori ng D. performance appraisal E. career planning 93. When a manager asks a subordinate for sexual favors in return for a promotion, what type of sexual harassment has occurred? A. Hostile work environment B. Quid pro quo C. Accommodati ve D. Equa l E. Cover t 94. While on a business trip, Eva, the planning manager, suggested to a male subordinate that it would be good for his career if he spent an intimate night with her. This is an example of: A. hostile work environment sexual harassment. B. gender discrimination. C. the salience effect. D. the similar-to-me effect. E. quid pro quo sexual harassment. 95. Sexually oriented remarks about one’s physical appearance is an example of: A. hostile work environment sexual harassment. B. low gender egalitarianism. C. quid pro quo sexual harassment. D. reverse discrimination. E. the glass ceiling effect. 96. Whenever Lisa goes to the warehouse to pick up time sheets, she is confronted with whistles and lewd comments from male co-workers, both of which make her uncomfortable. What type of environment is this? A. Whistle-blowing environment B. Salience environment C. Quid pro quo environment D. Hostile work environment E. Accommodative environment 97. Which of the following would be considered quid pro quo sexual harassment? A. Display of pornography B. Request for sexual favors C. Display of sexually oriented objects D. Comment of a sexual nature E. Remark about appearance 98. Two male managers exchange a lewd sexual joke in the presence of a female manager. This is an example of: A. the similar-to-me effect. B. a hostile work environment. C. quid pro quo sexual harassment. D. the salience effect. E. reverse discrimination. 99. A fair complaint procedure to investigate charges of sexual harassment should ensure that: A. all organizational members are aware of the complaint. B. the alleged harassers are fairly treated. C. the alleged harassers and victims deal with the problem on their own. D. complaints are dealt with at a leisurely pace. E. alleged harassers are let off with a warning if it is their first offence. 100 Which of the following is the right approach to eradicating sexual harassment? . A. Investigations of sexual harassment charges must be proceeded with hurriedly. B. Allegations of sexual harassment should be made public. C. Looking into third-party sexual harassment allegations is not the responsibility of managers. D. Employees should wait sometimes before they file complaints of sexual harassment. E. Organizations should develop and clearly communicate a sexual harassment policy.