Functions and Activities of Management Review Answer Key Part 1

Which of the following defines an organization? Multiple choice question. A large number of people gathered together Two or more people who share interests, hobbies, or collective goals A group formed by people who are seeking friendship or common interests A group of people who work together to achieve some specific purpose Select all that apply Which of the following are management activities? (Select all that apply.) Multiple select question. Controlling the organization's resources Performing assigned tasks Integrating the work of people Distributing products and services Pursing organizational goals Match each principal function of management with its definition. Planning Establishing goals and determining how to achieve them Organizing Arranging tasks, human resources, and other resources to accomplish the necessary work Controlling Monitoring performance against goals and taking corrective action as needed Leading Motivating, directing, and influencing others to achieve organizational goals Setting goals and figuring out how to achieve them describes the _____ function of the management process. Multiple choice question. leading planning controlling organizing Arranging tasks, people, and other resources to accomplish the work is known as the _____ function of management. Multiple choice question. planning leading organizing controlling In business, a group of people who work together in an attempt to achieve some specific purpose is known as a(n) _____. Multiple choice question. cadre symposium cohort organization Motivating, directing, and otherwise influencing people to work hard to achieve the organization's goals is the definition of which management function? Multiple choice question. organizing leading informing conceptualizing The pursuit of organizational goals efficiently and effectively by integrating the work of people through planning, organizing, leading, and controlling the organization’s resources is the definition of _____. Multiple choice question. management consulting direction advocacy The managerial function of ______ involves monitoring performance, comparing it to goals, and taking corrective action when needed. Multiple choice question. controlling planning leading organizing Select all that apply The four management functions are Multiple select question. Planning Directing Controlling Leading Challenging Organizing Top managers' responsibilities include: Multiple select question. paying close attention to the organization's external environment. devising strategies for dealing with long-run opportunities and problems. directing the daily tasks of non-managerial personnel. being alert for long-run problems and opportunities. making short-term operating decisions. The planning function of management is characterized by Multiple choice question. arranging tasks, people, and other resources to accomplish the work. motivating, directing, and otherwise influencing people to work hard to achieve the organization's goals. setting goals and deciding how to achieve them. monitoring performance, comparing it with goals, and taking corrective action as needed. The organizing function of management is characterized by Multiple choice question. motivating, directing, and otherwise influencing people to work hard to achieve the organization's goals. setting goals and deciding how to achieve them. monitoring performance, comparing it with goals, and taking corrective action as needed. arranging tasks, people, and other resources to accomplish the work. Those who implement the policies and plans of top management above them and supervise and coordinate the activities of the first-line managers below them are called _______. Multiple choice question. board members middle managers assembly workers CEOs The function of leading in management is defined as Multiple choice question. motivating, directing, and otherwise influencing people to work hard to achieve the organization's goals. arranging tasks, people, and other resources to accomplish the work. setting goals and deciding how to achieve them. monitoring performance, comparing it with goals, and taking corrective action as needed. Managers who are responsible for just one organizational activity are known as ______ managers. Multiple choice question. middle general functional first-line The managerial function of controlling is defined as Multiple choice question. arranging tasks, people, and other resources to accomplish the work. monitoring performance, comparing it with goals, and taking corrective action as needed. setting goals and deciding how to achieve them. motivating, directing, and otherwise influencing people to work hard to achieve the organization's goals. A for-profit organization is one that is formed for the purpose of Multiple choice question. making money by offering products or services. advancing the interests of a voluntary collection of members. offering services to clients without an interest in making money. Individuals in management who make long-term decisions about the overall direction of the organization and establish the objectives, policies, and strategies are called _______ managers. Multiple choice question. middle first-line nonsupervisory top Setting goals and figuring out how to achieve them describes the _____ function of the management process. Multiple choice question. organizing controlling planning leading Middle managers are said to have "high-touch" jobs because they _____. Multiple choice question. interact frequently with computer screens direct the daily tasks of nonmanagerial personnel make long-term planning decisions deal directly with people Functional managers are responsible for Multiple choice question. all of the issues that can directly affect employees, customers, and suppliers. setting the overall direction of the organization. making short-term operating decisions and directing the daily tasks of nonmanagerial personnel. just one organizational activity. Mintzberg determined that managers tend to rely more heavily on ______ communication than ______ communication when conducting business. Multiple choice question. written; verbal formal; verbal verbal; written written; formal A ______ organization's purpose is to make money by offering products or services. Multiple choice question. nongovernmental mutual-benefit nonprofit for-profit According to Mintzberg's findings, it was typical for managers to work ____ hours per week at a minimum. Multiple choice question. 50 90 40 70 Top managers' responsibilities include: Multiple select question. paying close attention to the organization's external environment. being alert for long-run problems and opportunities. devising strategies for dealing with long-run opportunities and problems. directing the daily tasks of non-managerial personnel. making short-term operating decisions. Interpersonal, informational, and decisional are the broad three types of ________. Multiple choice question. management communication managerial roles organizational structures organizational control The planning function of management is characterized by Multiple choice question. arranging tasks, people, and other resources to accomplish the work. monitoring performance, comparing it with goals, and taking corrective action as needed. motivating, directing, and otherwise influencing people to work hard to achieve the organization's goals. setting goals and deciding how to achieve them. Which managerial roles were identified by Mintzberg as interpersonal roles? Multiple select question. Disseminator Leader Spokesperson Liaison Figurehead Those who implement the policies and plans of top management above them and supervise and coordinate the activities of the first-line managers below them are called _______. Multiple choice question. assembly workers CEOs middle managers board members According to Mintzberg's findings, which statement regarding a manager's communication is true? Multiple choice question. Managers communicate mainly through written communication, such a letters, memos, and reports. Communication with others accounts for only a small portion of a manager's daily routine. Managers rely primarily on nonverbal communication rather than on verbal communication. Managers rely more on spoken communication, such as telephone calls and meetings, than on written communication. According to Mintzberg, what are the informational roles of a manager? Multiple select question. Liaison Entrepreneur Monitor Spokesperson Disseminator What did Mintzberg observe about work behavior in the managers he studied? Multiple select question. Some worked up to 90 hours a week. All of them took breaks to drink coffee. They were careful to take frequent breaks to relax. They almost always devoted lunchtime to meetings. The three types of organizational roles that managers play are Multiple choice question. interpersonal, informational, and decisional. planning, directing, and controlling. top, middle, and first-line. The types of job-specific knowledge you need to perform well in a specialized field, known as _______ skills, appear to be most important for first-line managers. Multiple choice question. people conceptual technical teaching Mintzberg characterized managers' interaction with people both inside and outside their work units as their _____ roles. Multiple choice question. decisional promotional interpersonal informational Middle managers are said to have "high-touch" jobs because they _____. Multiple choice question. make long-term planning decisions interact frequently with computer screens deal directly with people direct the daily tasks of nonmanagerial personnel Managers need conceptual skills, which are defined as the Multiple choice question. ability to think analytically, to visualize an organization as a whole, and to understand how the parts work together. ability to work well in cooperation with other people to get things done. possession of job-specific knowledge needed to perform well in a specialized field. When managers receive and communicate information with others inside and outside the organization, they are performing _____ roles. Multiple choice question. informational decisional interpersonal Managers need human skills, which are defined as the Multiple choice question. possession of job-specific knowledge needed to perform well in a specialized field. ability to think analytically, to visualize an organization as a whole, and to understand how the parts work together. ability to work well in cooperation with other people to get things done. According to Mintzberg's findings, it was typical for managers to work ____ hours per week at a minimum. Multiple choice question. 70 90 50 40 Managers need technical skills, which are defined as the Multiple choice question. job-specific knowledge necessary to perform well in a specialized field. ability to think analytically and to visualize an organization as a whole. ability to cooperate with other people to get things done.