Can Citizens Discern? Information Credibility, Political Sophistication, and the
Punishment of Corruption in Brazil
Abstract: Citizens in a democracy can only hold elected officials to account if they are able to
correctly assess politicians’ performance. While there is ample evidence that individuals learn
and take political cues from favored sources, these sources may have incentives to dissemble.
When will citizens discern between more and less credible source of political information? We
examine citizen responsiveness to information of variable credibility in Brazil, a setting that
poses a number of challenges to citizen discernment. Using data from an original survey
experiment on political corruption, we show that all respondents except for the very least
educated are able to discern between sources of information with differing credibility. We also
show that the ability to discern more from less credible information is increasing in cognitive and
political sophistication. Our findings provide the first direct empirical evidence that citizens in a
middle-income democracy are sensitive to information credibility.
1 Democratic
elections provide citizens the opportunity to hold politicians to account by
rewarding good performance and punishing poor performance or malfeasance. Citizens can only
do so, however, if they are able to obtain accurate information about politicians’ actions (Manin,
Przeworski, and Stokes 1999). Are citizens able to distinguish more from less reliable
information in a crowded information environment? From some of the earliest work on mass
public opinion (e.g., Campbell et al. 1960), we know that few citizens enjoy extensive
knowledge of, or interest in, complex political issues. Subsequent work, however, highlights the
extent to which citizens can instead rely on cues and other information shortcuts to make
decisions about politics (e.g., Sniderman, Brody, and Tetlock 1991; Popkin 1991). Nonetheless,
there is an important gap in our understanding of how citizen processing of political information
might vary with the source of that information. While it is well established that citizens respond
to sources for which they have an affinity, we know surprisingly little about how or whether
citizens learn and update their beliefs from cues that are provided by more or less credible
sources for which they may not have any particular affinity.
The extent to which citizens respond to credible cues has important normative
implications. As Kuklinski and Quirk (2000) argue, the fact that citizens follow cues provided by
favored political parties or other trusted actors does not mean that citizens make “good” political
decisions as a result. Source affinity is an inherently relational concept defined by a listener’s
attitude toward a particular source: there is no necessary relationship between an individual’s
affinity for a source and the source’s accuracy. In contrast, source credibility is defined by the
relationship between a source and the information it disseminates, regardless of the individual
listener’s affinity. A source’s credibility reflects whether the source has any incentives to lie
about a particular piece of information. In expectation, then, a credible source is more likely to
2 be accurate than a non-credible source. 1 Understanding the conditions under which citizens
discern source credibility is therefore crucial for understanding political accountability, and yet
has been the subject of very little empirical study to date.
In this paper, we argue that all citizens are likely to discern source credibility, but that
political sophisticates should be the most discerning. In support of these arguments, we provide
some of the first empirical evidence that systematically explores citizen responsiveness to
information of variable credibility. We do so through the lens of political corruption in Brazil, a
subject matter and a setting that offer unique analytical leverage for this question. As a middleincome democracy with relatively low educational achievement and relatively high institutional
volatility, the Brazilian context can be understood as a “hard” context in which to observe citizen
discernment. If we find evidence that citizens are sensitive to source credibility in Brazil, we
should expect to find it in many other contexts. We focus on political corruption because it is
widely rejected by citizens. 2 Corruption’s status as a negative valence issue makes it easier for us
to isolate how different groups of citizens respond to variation in source credibility. 3
1
Of course, credibility does not guarantee accuracy – in any particular case, a credible source
may be incorrect, and a less credible source may be accurate.
2
In Transparency International’s 2013 Global Corruption Barometer, for example, an average of
51% of respondents across 107 countries labeled corruption in the public sector a “very serious
problem,” the highest category on a five-point scale (Hardoon and Heinrich 2013). The average
score across all the countries surveyed was 4.1. Citizen rejection of corruption is supported in a
variety of national-level studies, as well.
3
By valence issue, we mean that, all else equal, citizens will want to punish corrupt politicians.
In fact, there is some evidence that citizens will punish corruption even when all else is not
equal—Winters and Weitz-Shapiro (2013), for example, find that citizens prefer a poorly
performing, clean politician, to a well performing, corrupt one.
3 The results of an original survey experiment show that all but the least educated
respondents are differentially responsive to sources based on their credibility. We are thus able to
provide evidence that the vast majority of citizens in a middle-income, less-educated democracy
respond differently to the same information depending on the credibility of the source that
provides that information. We also show that highly educated and sophisticated citizens are the
most discerning of source credibility. This result informs a debate in the literature about the
sensitivity of political sophisticates to source cues by showing that for valence, as compared to
contentious, issues, we see greater responsiveness to source incentives among political
sophisticates.
Information processing and accountability
Although citizens require reliable information about government performance if they are
to hold politicians to account, the quality of information available in a democracy is inevitably
variable. Some actors – such as certain government institutions, independent elements of the
media, and watchdog NGOs – have incentives to uncover and disseminate accurate information,
but some other actors do not. Furthermore, political actors with electoral aims will be motivated
to employ information to their advantage in their pursuit of votes. As a result, conflicting
narratives concerning government performance can emerge, making it difficult for citizens to
take politicians’ statements at face value. As Przeworski (1999, fn. 18) states, “[i]f the
government is acting in self-interest, it will offer a self-serving explanation, while the opposition,
wanting to defeat the incumbent, will contest it.” In light of these conflicting incentives, how do
citizens learn about politician performance?
Do citizens discern source credibility?
4 In order to answer this question, we turn first to the ample literature, developed mostly in
the United States, that demonstrates that citizens rely on cognitive shortcuts for learning political
information and making political decisions. Dating back to classic statements by Campbell et al.
(1960) and Zaller (1992), most authors argue that citizens follow cues from actors with whom
they share an affinity of some kind or another. While signals from political parties with which
voters identity and endorsements from media outlets or prominent elites that voters trust serve as
particularly powerful cues, it has been shown that individuals use a wide range of cues when
making political decisions, including their assessment of a speaker’s personal character, their
shared identity with a speaker or his followers, and even their impressions of a speaker’s
physical appearance. 4 Regardless of the precise cues they rely on, a large body of work shows
that many citizens seek out information consistent with their preexisting worldviews and
evaluate information in light of personal affinities for the source of that information (Taber and
Lodge 2006; Iyengar et al. 2008; Iyengar and Hahn 2009; Stroud 2011; see the summary in Prior
2013). Thus, when faced with the “self-serving” politicians Przeworski describes, existing
research from the long-standing wealthy democracies supports the claim that individuals learn
from and believe favored sources, which do not necessarily have any incentive to report the
truth.
In contrast to this consensus on the importance of favored sources, we know surprisingly
little about how citizens learn and update their beliefs when affinity is not at play. Lupia and
McCubbins (1998) introduce a new model of citizen persuasion, arguing that citizens can learn
and be persuaded even in the absence of source affinity as long as certain other conditions are
4
This literature is too large to comprehensively cite here. For book-length, classic treatments,
see Sniderman et al (1991) and Popkin (1991). Kuklinski and Quirk (2000) and Lau and
Redlawsk (2001) also provide helpful synthesis and summary of the literature.
5 met. Importantly for our purposes, they argue that when a source incurs a cost to send some
piece of information, citizens should be more responsive to that information. 5 In this view,
citizens are capable of identifying and understanding factors that make a source more credible
and are more likely to rely on cues and to learn from credible sources.
To date, empirical evidence on citizen responsiveness to information of variable
credibility remains limited. In the United States, Lupia and McCubbins (1998) and Boudreau
(2009) use evidence from abstract settings—predicting the outcomes of a coin toss and
answering math problems, respectively—to show that individuals rely more upon more credible
sources of information. Evidence from applied political settings remains quite limited but is
consistent with the view that source credibility matters. In particular, ongoing work by a small
number of authors provides evidence that citizens in wealthy democracies respond differently to
information and political endorsements of variable credibility. 6
5
Lupia and McCubbins describe verification and penalties for lying as other factors that might
lead individuals to take cues even from sources they do not trust. See also Sobel (1985) for a
classic statement in economics on costly signals.
6
Chiang and Knight (2011) examine the effects of “surprising” newspaper endorsements in the
United States; this is the only published paper of which we are aware that explores credibility
effects in an applied political setting. Working papers by Alt et al. (2014) and Munoz et al.
(2013) also examine the effects of differential credibility, focusing on economic voting in
Denmark and corruption responses in Spain, respectively. Though developed independently,
these are the closest to our work. Our study is the only one of which we are aware to examine
source credibility outside of the United States and Western Europe. Also in contrast to both of
these studies, we do not study political parties as information sources, which allows us to
examine the effects of variable credibility for all citizens, not just partisans. This is particularly
important for the many democracies where partisan identity is limited. The Alt et al. (2014)
6 This work informs our first hypothesis. Building on Lupia and McCubbins’ work, we
define information as credible when it is not in the source’s interest to lie about the information it
disseminates. 7 As such, our definition encompasses Lupia and McCubbins’ focus on costly
signals and also considers credible other scenarios, including situations where a source’s career,
monetary, or other incentives motivate truth-telling. 8 We consider a source less credible when it
has incentives to dissemble about a particular piece of information it disseminates.
H1: Citizens should be more likely to update their beliefs and behavior in response to
more credible, as compared to less credible, information.
This hypothesis is particularly of interest in settings outside the United States or Western
Europe. Given evidence that individuals do not invest significant time in understanding political
information even in highly educated, resource-endowed populations like the United States (e.g.,
Delli Carpini and Keeter 1996), we might be a priori skeptical that citizens would be sensitive to
source credibility in democracies with lower mean education and higher levels of institutional
volatility. 9 Lower levels of education may decrease citizens’ capacity to assess a source’s
paper, like our own, also finds that credibility effects are heightened among political
sophisticates.
7
In some cases, a source’s incentives to lie, and hence its credibility, may vary with the
information it provides. To take an example from the U.S. context, a Republican-leaning
newspaper that accuses a Republican politician of malfeasance is more credible than when that
same source makes a similar accusation against a Democratic politician. See Chiang and Knight
(2011).
8
For similar definitions, see also Austen-Smith 1990, 76 and Przeworski 1999.
9
The limited work on cue-taking in younger democracies, which is focused on party cues, shows
that these cues do function to some extent, but only for certain types of respondents and certain
types of parties (e.g., Brader and Tucker 2012; Samuels and Zucco 2014).
7 credibility, and higher levels of institutional volatility and informality (Helmke and Levitsky
2006) should reduce citizens’ incentives—whatever their educational level—to invest time and
effort in understanding formal political actors and their motivations.
Who discerns? Credibility and political sophistication
If we find support for H1b, that citizens are differentially responsive to information
depending on its credibility, will all citizens be equally responsive to credibility? Much of the
literature on citizen learning emphasizes that political sophisticates use political cues and process
information differently from other citizens. 10 Although scholars agree on this point, they reach
different conclusions about the degree to which sophisticates learn and incorporate new
information about politics, as well as the consequences of sophistication for democratic
accountability. We describe two schools of thought on how political sophisticates process
information and then hypothesize that this group will be more responsive to signals about source
credibility when receiving political information about a valence issue.
The first school of thought emphasizes that political sophisticates resist updating their
beliefs or attitudes when confronted with new information. For instance, when faced with wellreasoned arguments for and against policy issues like affirmative action, political sophisticates
have proven more likely to maintain their preexisting beliefs than less sophisticated voters
(Taber and Lodge 2006; Taber, Cann, and Kucsova 2009; Slothuus and de Vreese 2010). Classic
studies of political behavior in the United States highlight the extent to which politically
sophisticated citizens are the least sensitive to new information (Converse 1962, Zaller 1992),
10
Following Sniderman, Brody, and Tetlock (1991), we treat political sophistication as a
“bundle” concept that combines elements of a variety of characteristics, including knowledge of
specific political facts, attentiveness to politics, and cognitive sophistication, and yet is not
wholly made up of any one of these (see also Gomez and Wilson 2007 for a summary).
8 and similar results have been found in younger democracies, as well (e.g., Brader and Tucker
2008; Lupu 2013). 11 At an extreme, this portrayal of sophisticates as resistant to new information
might lead us to conclude that their presence in the electorate is bad for political accountability. 12
Scholars in the second school of thought emphasize the extent to which politically
sophisticated individuals incorporate new information more effectively. Lau and Redlawsk
(2001), for example, provide evidence that the use of heuristics by political experts improves the
likelihood that they make political decisions that are coherent with their stated preferences.
Other scholars have shown that political sophisticates have the greatest propensity to remember
the source of information they receive, to be familiar with the source’s reputation, and to
diagnose the source’s incentives for revealing accurate information (Chong and Druckman 2007;
Druckman and Nelson 2003).
Whereas much of the literature on cues and motivated reasoning that defines the first
school of thought examines how citizens respond to new information on issues that are
contentious or that evoke strong partisan biases, not all issues in the political space divide
political opinion in the same way as abortion or affirmative action. 13 For issues that are best
understood as valence issues, like corruption, which we study here, and where partisan biases are
not at play, we expect that politically sophisticated citizens’ greater capacity to evaluate political
11
Both these papers find that more sophisticated respondents are somewhat less likely to change
their partisan attachment after being exposed to information about parties in a survey
environment.
12
See Taber and Lodge (2006, p767) for a discussion of this possibility, which they ultimately
reject.
13
Taber, Cann, and Kucsova (2009) examine both contentious issues (like gays in the military)
and less contentious issues (like punishing cheaters in college), but they do not present results
disaggregated by issue.
9 information should dominate any tendency towards motivated reasoning. Therefore, we argue
that politically sophisticated citizens will be the most likely to understand and identify the
incentives of different sources of political information. As a consequence, sophisticates should
be the most likely to respond differentially to information of variable credibility. 14
This leads us to our second hypothesis.
H2: More sophisticated citizens are more likely to respond to information in a way that
varies with the credibility of the information source.
In particular, as compared to their less sophisticated counterparts, more sophisticated citizens
should . . .
H2A: give more credence to information that comes from more credible sources, and
H2B: give less credence to information that comes from less credible sources.
Empirical setting: Corruption in Brazil
We test our hypotheses empirically through the use of experimental vignettes about
municipal corruption embedded into nationally representative surveys in Brazil. As noted above,
Brazil is a particularly apt choice for a study of information processing because in many respects
it is a “hard” case for finding evidence that citizens discern between sources based on credibility.
Brazil has many of the characteristics—low educational attainment, a large number of parties
and relatively high institutional volatility—that make it harder for citizens to discern source
credibility and that reduce citizens’ incentives to invest heavily in learning about the incentives
14
It is also possible that more sophisticated individuals have different preferences from their
fellow citizens and this also could produce different patterns in responses across groups. In our
survey, respondent attitudes towards corruption are very similar across groups, and yet
sensitivity to the source of corruption information varies substantially.
10 of political actors. 15 If we find evidence that Brazilian citizens are sensitive to the credibility of
sources of political information (H1), we should be confident that this would be the case in many
other settings.
Corruption’s status as a valence issue means that information about corruption is likely to
be subject to credibility problems. Voter interest in punishing corruption creates countervailing
pressures for the revelation of information about corrupt practices. Where accurate information is
available, it might be uncovered and disseminated by neutral, credible sources, and also by
opposition politicians who are motivated to reveal that information to help them unseat
incumbent officials. At the same time, voter antipathy towards corruption may create incentives
for some political actors to spread unsubstantiated or outright false allegations. Under these
conditions, citizens may punish accusations of corruption even when those accusations come
from a less credible source, but following our first hypothesis (H1), we expect citizens to be
especially punitive in the face of credible accusations of corruption. To the extent citizens
discern between more and less credible information about corruption (and contingent on the
15
For a middle income country, Brazil has historically suffered from relatively low mean levels
of educational achievement and quality (e.g., Birdsall and Sabot, eds., 1996). In standard
measures of educational achievement, for example, Brazil performs less well than other large
Latin American economies, including Argentina, Chile, Mexico, and Colombia (Hanushek and
Woessmann 2012). In terms of institutional and political volatility, Brazil has had seven
constitutions since the late 1800s. The latest constitution, ratified in 1988, has been quite durable,
although it is relatively easy to amend and has been amended dozens of times since ratification.
Since its democratic transition in 1985, Brazil has been notorious for its apparently chaotic
multiparty system (e.g., Mainwaring and Scully 1995 although recent work provides evidence of
a more coherent, functional party system (e.g., Figueiredo and Limongi 2000)).
11 availability of credible information about corruption), this discernment will create incentives for
politicians to refrain from engaging in corrupt behavior. 16
In spite of the likelihood of observing more and less credible information about
corruption, existing research on corruption treats information quality, almost without exception,
as invariant. 17 Whether analyzing natural, field, or survey experiments, the rapidly growing
body of research on this topic examines only how citizens respond to credible information about
corruption (Ferraz and Finan 2008; de Figueiredo, Hidalgo, and Kasahara 2010; Anduiza,
16
Brazil provides ample examples of both apparent failures and successes of political
accountability for corruption, sometimes even for the same official. For example, the reputation
of Yeda Crusius, governor of Rio Grande do Sul state from 2007-2011, was badly damaged by
opposition allegations of corruption, and she placed only third in her reelection attempt. She was
ultimately cleared of all wrong-doing and earned enough votes in the 2014 national legislative
elections to become a substitute (suplente); elected substitutes often do eventually serve in
Congress in Brazil (Leoni 2004).
17
The single exception of which we are aware is a working paper by Muñoz et al. (2012) that
examines source credibility and corruption in Spain. In addition to our focus on a less
institutionalized, less educated democracy, our study differs in our examination of how
discernment varies across levels of political sophistication as well as in our choice to abstract
from party names. The latter choice allows us to examine the effects of variable credibility for all
citizens, not just partisans, which is particularly important for the many democracies where
partisan identity is limited. One other working paper on citizen responses to corruption, by
Botero et al. (2013), also uses the language of source credibility. However, they operationalize
credibility using individual-level affinity between a given listener and a particular source. That
is, they take three sources that all have incentives to provide accurate information in the
Colombian context and then rely on secondary information about the way that respondents relate
to each source to see whether some respondents are more persuaded by one source as compared
to another. As such, the differences they find across sources reflect variation in affinity between
listeners and sources, rather than differences in the credibility of the sources themselves.
12 Gallego, and Muñoz 2013; A. Chong et al. 2013; Klašnja and Tucker 2013; Konstantinidis and
Xezonakis 2013; Winters and Weitz-Shapiro 2013). 18 This paper then makes a unique
contribution by asking whether, citizens respond differently to information about corruption of
differential credibility, and which citizens are most responsive to those differences.
Varying information credibility in a survey experiment
In order to examine the effects of variation in the credibility of information about
corruption on citizen beliefs and behavior, we conducted an original, nationally-representative
survey experiment administered in Brazil in May 2013. We include a vignette in the survey that
describes a hypothetical mayor, and then we randomly vary characteristics of the vignette,
including the credibility of the source of corruption information. 19 Describing a hypothetical
mayor allows us to maintain significant control over the information environment and is a
technique that has now been used frequently in the study of how citizens respond to different
types of politician behavior, including clientelism (Weitz-Shapiro 2012) and corruption
18
Indeed, in the case of field experiments carried out in the course of real elections, if these did
not provide high quality information, this would raise serious ethical concerns. This point is
worth highlighting in part because field experiments are often praised for their realism. As we
note, information in the “real world” may be misleading or even patently false, pointing to the
possibility that the ethical limits of field experiments may be at odds with the desire to replicate
real political processes as closely as possible. In such a context, the use of observational data or
survey experiments may be preferable.
19
We developed the vignettes and survey questions using focus groups in the city of São Paulo
in August 2012. The survey was administered by IBOPE, Brazil’s oldest and largest survey firm,
to 2,002 individuals across 25 of Brazil’s 27 states in a multi-stage sample, with PPS sampling of
cities across the states and then quota sampling at the level of the individual. For more details on
the sampling procedure, see the appendix.
13 (Anduiza, Gallego, and Muñoz 2013; Klašnja and Tucker 2013; Muñoz, Anduiza, and Gallego
2012; Winters and Weitz-Shapiro 2013). From the perspective of testing our second theoretical
claim, describing a hypothetical mayor allows us to better identify how political sophistication
shapes assessments of source credibility, as distinct from the possibility that political
sophistication proxies for preexisting knowledge about a particular politician.
Respondents in the survey are randomly assigned to hear one of seven versions of the
vignette. All versions of the vignette begin by describing a hypothetical, high-performing mayor,
as follows: 20
Imagine that you live in a neighborhood similar to your own but in a different city in
Brazil. Let’s call the mayor of that hypothetical city in which you live Carlos. Imagine
that Mayor Carlos is running for reelection. During the four years that he has been
mayor, the municipality has experienced a number of improvements, including good
economic growth and better health services and transportation.
The variation across the vignettes is contained in the next sentence, which presents different
types of information about corrupt behavior by the politician. In a pure control condition, no
information about corruption is provided, and in a “clean” condition, the mayor is explicitly
described as not engaging in corruption. The remaining five variants of the vignette include
allegations of corruption, varying either the source of that information and/or the precise target
of the accusations. All seven versions are described in Table 1.
<
>
Credibility Condition
Specificity
Condition
Pure Control
No Corruption
Corruption: No Source
Final Sentence of Vignette
[Text above only]
Also, it is well known in the city that Mayor Carlos
has not accepted any bribes when awarding city
contracts.
Also, it is well known in the city that Mayor Carlos
20
Following convention in Brazil, the mayor is referred to by his first name.
14 has accepted bribes when awarding city contracts.
Also, a federal audit of the city says that Mayor
Mayor
Carlos has accepted bribes when awarding city
Corruption: More
contracts.
Credible Source
Municipal
Also, a federal audit says that municipal officials
Officials
have accepted bribes when awarding city contracts.
Also, the opposition party says that Mayor Carlos
Mayor
has accepted bribes when awarding city contracts.
Corruption: Less
Also, the opposition party says that municipal
Credible Source
Municipal
officials have accepted bribes when awarding city
Officials
contracts.
Note: In the current paper, we do not study variation in specificity conditions.
Table 1: Experimental Vignettes
As the table makes clear, some of the vignettes vary the target of the corruption
accusations, referring either to the mayor directly or to municipal officials. 21 We explore that
variation in a separate paper; here, we concentrate on variation in the source of the accusations.
Therefore, in our analyses we pool responses to prompts with the same source credibility,
regardless of whether the mayor or city officials were mentioned. 22
With respect to source characteristics, the source of the corruption accusations is
described as either a federal audit or the opposition party. Including these two contrasting
sources allows us to vary the credibility of the accusations for all respondents, with the federal
audit inherently more credible than the opposition party accusations. We use the federal audit as
our credible source in part because the Brazilian government – through the Office of the
Comptroller General (Controladoria-Geral da União, CGU) – maintains a system of federal
audits of municipal accounts for municipalities with populations under 500,000. These audits are
21
In Portuguese, the latter referenced “ocupantes de cargos na Prefeitura” The full Portuguese
text of the prompts is found in the online appendix.
22
Results are substantively the same if we omit from the analysis any vignettes that mention
municipal officials and examine only those cases where the mayor is mentioned. These results
are reported in the online appendix.
15 conducted by highly skilled, well-paid bureaucrats who have been selected through competitive
processes. 23 The audits are widely recognized by scholars as politically impartial and
competently executed. 24 In addition, drawing on data from public employee records, Bersch,
Praça, and Taylor (2013) identify the auditing agency as being well above the median federal
agency in Brazil in terms of both capacity and autonomy from political influence.
The alternate named source of corruption information in the vignettes is an opposition
party. We treat accusations of corruption made by members of an opposition party as inherently
less credible because of the self-serving nature of those accusations: the opposition party stands
to benefit directly from any electoral punishment of the subject of these accusations. Accusations
levied by an opposition party may, of course, turn out to be true in any given case; however, the
fact that those making the accusations stand to gain from them – even if they are false – should
decrease respondents’ estimates of their accuracy. 25 As described above, we expect the
differences in source credibility to affect all respondents (H1), with more sophisticated
respondents being particularly sensitive to these differences (H2), giving more credence to
23
Ferraz and Finan (2008; 2011), Brollo et al. (2013), and Zamboni and Litschig (2013) all
provide extensive details on the program.
24
Although less educated respondents may not be familiar with the audit system per se, public
opinion surveys reveal that the federal government has widespread credibility in Brazil. In the
2010 AmericasBarometer survey in Brazil, respondents were asked to rate, on a scale from 1-7,
their degree of confidence/trust (confiança) in a variety of institutions. The mean response for
the federal government was relatively high, at 4.4, and about 37% of respondents placed their
confidence in the highest two categories. In contrast, trust in political parties elicited a mean
response of 2.97, with only 9% rating their trust as falling into the highest two categories.
25
Muñoz et al. (2012) and Alt et al. (2014) similarly point to the self-serving nature of
opposition accusations of corruption and certain economic forecasts, respectively.
16 accusations from the federal government (H2a) and being more skeptical of accusations from an
opposition party (H2b).
Following Sniderman, Brody, and Tetlock (1991), we treat political sophistication as a
“bundle” concept, one which combines elements of a variety of characteristics, including
knowledge of specific political facts, attentiveness to politics, and cognitive sophistication, and
yet is not wholly made up of any one of these (see also Gomez and Wilson 2007 for a summary).
In the context of survey work in the United States, political sophistication has typically been
measured through a battery of questions on specific knowledge of political actors and issues
(e.g., Zaller 1992, among others). However, recent work points to some drawbacks of these
knowledge questions and has highlighted the extent to which “don’t know” responses and wrong
answers can be sensitive to question wording and the time available and incentives offered to
answer such questions correctly (Boudreau and Lupia 2011; Prior and Lupia 2008; Mondak and
Davis 2001). We therefore rely on two main measures of sophistication in our survey—a
respondent’s answers to two political knowledge questions relevant to the Brazilian context, and
his or her educational attainment. As discussed in detail below, these measures of sophistication
are positively correlated yet also distinct, and we find support for our main hypotheses using
both key measures of sophistication. 26
After hearing the vignette to which he or she was randomly assigned, each respondent
was asked a series of follow-up questions, including two that were designed to gauge her opinion
of the hypothetical mayor. The first asked the respondent to evaluate how likely she would be to
vote for the mayor, on a scale from one (not at all likely) to four (very likely). A second question
26
Our hypotheses are also supported using a third possible measure of sophistication—political
interest. Those results are presented in the online appendix.
17 asked her to evaluate the hypothetical mayor on a scale from 1 to 7, with 1 indicating a “terrible”
mayor and 7 indicating an “excellent” one. As we are ultimately interested in citizen behavior in
response to corruption, all the analyses below are carried out with the four-point vote-intention
score as the outcome of interest. In the online appendix, we show that the results are robust to the
use of the feeling thermometer.
Punishing Corruption and Discerning Sources
Before turning to a test of the hypotheses, we describe some general trends of interest in
the data. 27 First, we check to see whether respondents expressed less support for mayors linked
to corruption in the vignette than for those not linked to corruption; to do this, we compare our
two control conditions with the five conditions that contained information about corruption. Our
results clearly show the strong, negative effect of corruption information on respondent intention
to vote for the hypothetical mayor. In the two control conditions, support for the mayor reaches
an average of 3.38 on the 1 to 4 scale. The high vote intention is likely explained by the strongly
positive description of the mayor’s performance and the fact that he is not assigned any partisan
identification, thus eliminating a cue that has the potential to generate opposition among at least
some respondents. Average support for the mayor across the five conditions that mention
corruption of any type drops dramatically to 2.21, a difference that is highly statistically
27
As we describe in the online appendix, we believe that the vignettes were not administered in a
completely random order in the field. Examining balance on observable characteristics using two
different methods, we find no more differences across treatment groups than we would expect
due to random chance. We nonetheless replicate the results reported in tables 2, 3, and 4 using
regression analyses that control for multiple covariates; the substantive results are unchanged in
all cases. A detailed description of the balance tests and the regression results are reported in the
appendix.
18 significant. These results are consistent with existing survey work that shows that, for a given
level of performance, politicians described as corrupt receive lower levels of support.
Credible information
We test our main hypotheses using respondents’ vote intention on a four-point scale as a
measure of their evaluation of the hypothetical mayor described in the vignettes. Taking
advantage of the experimental nature of the data, we rely on simple difference-in-means tests
throughout. Because of the small number of response categories in our main outcome variable,
we also present significance tests from Wilcoxon Rank Sum (Mann-Whitney) tests, which might
be more appropriate for ordinal variables. The significance levels from the two tests are always
close to identical.
Our first hypothesis predicts that survey respondents will be more responsive to credible,
as opposed to less credible, allegations of corruption. The results in Table 2 show that this is
indeed the case. The first column indicates that, among respondents who heard the mayor or his
administration accused of corruption by a federal audit, the mean intention to vote for the mayor
is 2.07, whereas it increases to 2.37 among respondents who heard a similar accusation of
corruption attributed to an unnamed opposition party. This difference is highly statistically
significant. In other words, respondents have a less punitive response when accusations of
corruption come from a less credible source.
It is worth noting, as is evident in the third row, that all corruption information is
punished, regardless of its source; respondents in the control groups, who hear no corruption
information, report a much higher average vote intention of 3.38. This suggests that allegations
of corruption, even those made by less credible sources, are treated as plausible by many
respondents. As noted above, less credible information may in fact be accurate, and in the
19 Brazilian context, where many citizens believe that corruption is widespread, it is not surprising
that even allegations that come from a less credible source are not discounted entirely. 28 That
said, the shift in mean vote intention prompted by the more credible accusations of corruption is
about one-quarter of the size of the effect of any corruption accusations at all on vote intention.
Information credibility, therefore, clearly has additional, substantial explanatory power for
understanding citizen reactions to corruption allegations.
Further highlighting the fact that respondents were attentive to the source of information
in the prompt, the third row of Table 2 shows that the mean vote intention for those who were
told about corruption but not given any indication about the information source falls between the
mean vote intention of respondents who received a credible (federal audit) versus a less credible
(opposition party) cue, although it is only significantly different from the latter. 29 As a group, our
respondents appear to recognize the self-serving nature of corruption allegations and therefore
discount the accusations brought by the opposition party. On the whole, these results show that
information credibility matters for citizen responses to corruption and also that a diverse group of
voters can identify and respond to relatively subtle differences in source credibility.
28
In equilibrium, opposition parties should not play a strategy in which they always make
corruption accusations. Doing so would drive their credibility to zero, since voters would update
their priors to think of every opposition party accusation as “cheap talk.” Playing a strategy in
which they sometimes make false accusations and always reiterate true accusations from other
sources should lead voters to sometimes believe opposition party accusations. Our results
therefore reflect a plausible real world equilibrium in which voters discount but do not
completely discredit opposition party accusations.
29
Replicating this table using mayor vignettes only (and not municipal officials vignettes), both
differences are statistically significant. Results are reported in the appendix.
20 How likely are you
to vote for the
mayor?
(N)
Average
Estimated
Response
Difference from
(Standard Error)
Control
Conditions
Estimated
Difference from
Unsourced
Accusations
Estimated
Difference from
Less Credible
Accusations
Credible
Accusations
(N=553)
2.07
(0.05)
-1.30
(p < 0.01)
[p < 0.01]
-0.10
(p < 0.21)
[p < 0.22]
-0.29
(p < 0.01)
[p < 0.01]
Less Credible
Accusations
(N=547)
2.37
(0.05)
-1.02
(p < 0.01)
[p < 0.01]
0.18
(p < 0.03)
[p < 0.03]
--
No Source of
2.18
-1.20
Corruption
(0.07)
(p < 0.01)
--Accusations
[p < 0.01]
(N=278)
Pure Control/Control
3.38
with Clean Mayor
(0.04)
---(N=560)
Note: Cells in columns 2-4 present difference-in-means tests among the means reported in
column 1. p-values in parentheses are from a t-test of the null hypothesis of no difference in
means between the two groups. p-values in brackets are from a Wilcoxon rank sum test of the
null hypothesis of no difference in the distribution of the outcome variable between the two
groups. p-values from randomization inference tests of the sharp null hypothesis of no unit-level
treatment effect are identical.
Table 2: Source credibility and vote intention
Voter sophistication and information credibility
Our second hypothesis is that more sophisticated individuals will be more sensitive to the
credibility of the source presenting information about politician malfeasance, generating a gap in
their responses to more versus less credible allegations, whereas the least sophisticated will be
less able to discern source credibility and hence have more similar reactions to information
coming from more and less credible sources (H2). In our experiment, we compare accusations
revealed by a federal audit to those attributed to an opposition party. More sophisticated voters
are more likely to understand that opposition accusations of corruption may be motivated by selfinterest, making their veracity more suspect, and they therefore should be less punitive than less
21 sophisticated voters when they hear such accusations (H2b). They are also more likely to be
familiar with the federal bureaucracy’s reputation for competence and high capacity and
therefore more likely than less sophisticated respondents to punish accusations from such a
source (H2a). 30 In contrast, less sophisticated respondents should give answers to the survey
questions that suggest more limited differentiation based on the source of corruption allegations.
As noted above, we operationalize voter sophistication in two different ways in the
survey, using the respondent’s level of educational attainment and her response to two political
knowledge questions. 31 Knowledge was measured with two factual questions that asked
respondents to supply the number of states in Brazil and the name of Argentina’s president. 32
Between 25 and 30 percent of the sample answered each of these two questions correctly, while
17 percent responded correctly to both questions, and a clear majority—62 percent of
30
An alternative hypothesis that would make similar predictions would be that Brazilian
sophisticates have a greater affinity for the federal government. In Brazil, however, political
sophistication is generally linked to lower trust in government institutions. In the 2010 LAPOP
survey, for example, 19% of respondents who were university graduates said they had no trust in
the federal government, as compared to 10% of respondents who had only completed primary
education. This biases against finding that highly educated respondents are particularly
responsive to federal audits because of an affinity with the federal government, making an
assessment of source credibility the more likely origin of any differences we detect. Ultimately,
as we discuss below, the increased discernment associated with political sophistication is driven
mostly by increased skepticism of opposition allegations among sophisticates, rather than by
increased credence attached to allegations made by federal audits.
31
We also studied how treatment effects vary with political interest and find very similar
patterns, which we present in the online appendix.
32
We accepted either 26 or 27 as the correct answer for the number of states (accounting for the
federal district) and any variant on Cristina Fernández de Kirchner’s name was counted as
correct. Precise wording is in the appendix.
22 respondents—answered neither question correctly. Education levels in our sample track closely
those of the Brazilian population as a whole and run from no formal education to completed
tertiary education. 33 For the purpose of analysis, we divide respondents into five groups based
on educational attainment.
For each education category, Table 3 presents respondents’ mean vote intention for the
mayor on a four-point scale, separated out by more credible and less credible allegations. The
difference between these values serves as an estimate of respondents’ ability to discern between
sources with differential credibility. An examination of this difference, displayed in the third row
of Table 3, provides clear support for H2. Among those with the lowest levels of education,
there is no statistically significant difference in vote intention between those who are in the more
versus less credible treatment groups. In stark contrast, among the most educated respondents,
vote intention falls from 2.44 for less credible accusations to 1.97 for more credible accusations,
a difference of nearly half a point on the four-point scale. The estimated credibility “gap” for the
most educated is marginally statistically significantly greater than the gap estimated for the least
educated respondents. The data also show that, in our sample, discernment increases
33
The Spearman’s rho and Pearson’s r statistics for the correlation between education and
political knowledge are both about 0.42. As described in the text, we conceive of political
sophistication as combining elements of cognition and political knowledge without being wholly
constituted by either. Other large surveys in Brazil have included a larger battery of political
knowledge questions—most notably those conducted by Andy Baker and colleagues (Baker,
Ames, and Renno 2006; Baker 2009) and the 2010 Brazilian Electoral Panel Study (Ames et al.
2013). The correlation between education and political knowledge in these data is very similar
to what we find here, which suggests that this correlation is not an artifact of the number of
questions we employ. In our data, educational attainment and political knowledge are more
highly correlated with each other than either is with political interest.
23 monotonically as education increases, although the differences in discernment between adjacent
education groups are not statistically significantly different from one another.
<
>
Less Credible
Accusations
2.13
(0.15)
N=58
Complete
primary;
incomplete
middle
2.26
(0.09)
N=137
Credible
Accusations
2.18
(0.15)
N=59
2.01
(0.10)
N=129
2.16
(0.10)
N=143
2.07
(0.09)
N=146
1.97
(0.12)
N=76
Difference
-0.05
0.25
0.31
0.34
0.47
p-value on H0: No
Difference
0.82
[0.71]
0.06
[0.06]
0.02
[0.03]
0.01
[0.01]
0.01
[0.01]
How likely are you
to vote for the
mayor?
Illiterate /
less than
primary
Complete
middle;
incomplete
secondary
2.46
(0.10)
N=126
Complete
secondary
At least
some
tertiary
2.41
(0.09)
N=136
2.44
(0.12)
N=90
-0.24
0.16
0.12
0.06
p-value on H0: No
Difference between
CATE and CATE for
Lowest Education
Group
Note: p-values for the null hypothesis on the conditional average treatment effect (CATE) for
each group are based on difference-in-means t-tests and (in brackets) Wilcoxon rank sum tests.
p-values for differences across the CATEs are based on the randomization inference tests
described in Gerber and Green (2012).
Table 3: Respondent educational attainment and responsiveness to source credibility
Table 3a examines hypotheses H2a and H2b in more detail, again using education to
proxy for sophistication. In this table, we compare those in the lowest two education groups with
those in the highest three education categories. Examining the first row, the results are consistent
with the argument that more sophisticated voters are more skeptical of less credible accusations
of corruption (H2b). Compared to less sophisticated voters, sophisticates report a greater
willingness to support mayors accused of corruption by less credible sources. For mayors facing
24 less credible accusations, mean vote intention is 2.44 among more sophisticated respondents,
while it falls to 2.23 among less sophisticated respondents, and this difference is statistically
significant. 34 In contrast, the table does not suggest that responses to more credible accusations
vary with sophistication, as hypothesis H2a anticipated. Vote intention for more and less
sophisticated voters who hear corruption allegations attributed to a federal audit is effectively
indistinguishable. 35
How likely are
you to vote for
the mayor?
Completed
primary or less
(bottom 2
education levels)
Less credible
accusations
Completed
middle or more
(top three
education levels)
Difference
p-value on H0:
No difference
between first
and second
column
0.03
[0.03]
2.23
2.44
0.22
(0.08)
(0.06)
N=195
N=352
More credible
2.06
2.09
0.03
0.80
accusations
(0.08)
(0.06)
[0.72]
N=188
N=365
Table 3a: Education and Credibility: Within-Treatment Comparison
Note: p-values for the null hypothesis are based on difference-in-means t-tests and (in brackets)
Wilcoxon rank sum tests.
Tables 4 and 4a report these same results for our main alternative measure of
sophistication—political knowledge. The results are broadly consistent with those for education,
with some differences we explore below. As Table 4 shows, those who did not answer either
34
As education is not randomly assigned, we cannot interpret these as causal effects.
35
Alternately, we might compare vote intention within the more and less credible treatment
groups for the highest and lowest education groups only. This comparison supports hypothesis
H2b and yields slightly more evidence for hypothesis H2a. For these groups, the difference in
vote intention is significant at the p < 0.11 level for less credible accusations, and at the p < 0.25
level for more credible accusations. This again suggests that, in our survey, sophisticates were
especially likely to discount less credible accusations while differences between more and less
sophisticated respondents in response to credible accusations are less pronounced.
25 political knowledge question correctly do discern between more and less credible accusations,
with a difference in reported vote intention of 0.26 points on the four-point scale. This group
makes up 62 percent of our sample, and thus it is likely to be more heterogeneous than the low
education groups discussed in Tables 3 and 3a. Respondents who answered both questions right
are a much smaller group, and our point estimate of their discernment is, at 0.51, about twice the
size of that estimated for the lowest knowledge respondents. The difference in discernment
between the two groups is significant at the p < 0.16 level. Respondents who answered only one
question right, however, do not clearly fit the pattern of discernment observed in Table 3. This is
mostly due to their responses to the credible accusations: in response to the federal audit
treatment, respondents with one question correct report a higher average vote intention than
those from either of the other two knowledge categories. Responses to less credible accusations,
on the other hand, do demonstrate the expected monotonic pattern across the three groups, with
vote intention increasing as knowledge increases, presumably a result of increasing skepticism of
the opposition party source. This is consistent with H2b.
Political Knowledge
Less Credible
Accusations
Credible Accusations
Difference
No Questions
Right
2.29
(0.06)
N=321
2.04
(0.06)
N=352
0.26
One Question
Right
2.34
(0.10)
N=122
2.21
(0.11)
N=107
0.14
Both Questions
Right
2.60
(0.11)
N=104
2.09
(0.11)
N=95
0.51
0.01
0.36
0.01
p-value on H0: No
[0.01]
[0.37]
[0.01]
Difference
0.49
0.16
p-value on H0: No
Difference between
CATE and CATE for no
questions right group
Note: p-values for the null hypothesis on the conditional average treatment effect (CATE) for
each group are based on difference-in-means t-tests and (in brackets) Wilcoxon rank sum tests.
26 p-values for differences across the CATEs are based on the randomization inference tests
described in Gerber and Green (2012).
Table 4: Respondent political knowledge and responsiveness to source credibility
Table 4a again more directly tests hypotheses H2a and H2b, employing political
knowledge as a proxy for sophistication. As in Table 3a, above, the results are consistent with
hypothesis H2b which states that, compared to non-sophisticates, political sophisticates will be
more skeptical of accusations from low credibility sources and hence have a higher average
reported vote intention for the hypothetical mayor in this scenario. After hearing corruption
information attributed to an opposition party, high knowledge respondents have a mean vote
intention of 2.6, while low knowledge respondents have a mean vote intention of 2.3, and this
difference is statistically significant. As in Table 3a, the results displayed in the second row of
Table 4a do not support the claim that sophisticated respondents will give more credence to more
credible accusations; mean vote intention among those who learned about corruption from a
federal audit does not vary with level of political knowledge.
How likely are
you to vote for
the mayor?
Lowest
knowledge (no
questions right)
Highest
knowledge (2
questions right)
Less credible
accusations
Difference
p-value on H0:
No difference
between lowest
and highest
education
0.02
[0.01]
2.30
2.60
0.30
(0.06)
(0.11)
N=321
N=104
More credible
2.04
2.09
0.03
0.72
accusations
(0.06)
(0.11)
[0.77]
N=352
N=94
Table 4a: Knowledge and Credibility: Within-Treatment Comparison
Note: p-values for the null hypothesis are based on difference-in-means t-tests and (in brackets)
Wilcoxon rank sum tests.
Alternative explanations and external validity
27 The results from these tables demonstrate that more sophisticated citizens differentiate
most strongly between information provided by a federal audit and an opposition party, and that
this group is particularly wary of information provided by the latter. We argue that these effects
are driven by political sophisticates’ greater ability to assess source credibility. To further
support our claim, we also consider and ultimately reject an alternative explanation for the
patterns we observe: that the results reflect different attitudes among more and less sophisticated
Brazilians towards specific political parties.
Although the experimental vignette did not assign a specific partisan identity to either
“Mayor Carlos” or the hypothetical local opposition party, it is possible that respondents
answered the survey with reference to the main ruling and opposition parties in national
politics—the PT and PSDB/PMDB, respectively. 36 If this is the case, respondents who support
the national ruling party, the PT, might be particularly skeptical of allegations attributed to an
unnamed opposition, whereas those who are sympathetic to opposition parties might be
especially credulous of opposition allegations. If respondents understood the vignettes through
the lens of national politics in this way, this will confound our results if sophisticated
36
The PT, or Worker’s Party (Partido do Trabalhadores) has held the presidency since the
election of Luis Inácio Lula da Silva (Lula) in 2002. In Brazil’s multi-party, federal system, it is
somewhat difficult to identify which parties are allies or opponents of the ruling PT. At the
national level, the PSDB (Partido da Social Democracia Brasileira, a center-right party) is clearly
in the opposition. In the 2014 election, the PSDB candidate for President narrowly lost to the
PT’s Dilma Rousseff, whose running mate came from the PMDB (Partido do Movimento
Democrático Brasileiro, a catch-all party). Nonetheless, coalitions in Brazil’s states vary widely,
and the PSDB and the PMDB are the only parties, apart from PT, with more than a minimal
number of partisans in the electorate (Samuels and Zucco 2014).
28 respondents are also especially likely to be PT sympathizers and especially unlikely to be
opposition sympathizers.
In fact, however, patterns in the data do not support this interpretation. There is no
statistically significant relationship between PT identification and sophistication; if anything,
there is a slight (but not significant) decrease in rates of PT identification as education increases.
When looking at the two major opposition parties, sophisticates are somewhat more likely to
identify with the PSDB and somewhat less likely to identify with the PMDB. Given the PSDB’s
historical status at the more relevant opposition party in national politics, this would suggest that,
if respondents have in mind particular political parties, more sophisticated respondents would
give more credence to corruption information provided by the opposition, which is precisely the
opposite of what we find. 37 Thus, both patterns reinforce our claim that variation in the ability to
discern source incentives drives our results. To explore this further, we also examine response
patterns among PT-identifying respondents, who we might expect to be more skeptical of
opposition-provided information, regardless of their political sophistication. We find no
difference in responses to the less credible prompts between PT and non-PT sympathizers, which
again points to the importance of political sophistication in explaining response patterns in our
survey. 38
Although, as always, we should exercise caution in extrapolating from survey results to
citizen behavior in a less controlled environment (Barabas and Jerit 2010), our approach
highlights some advantages of using a survey experiment to examine citizen responses to
corruption. Because we vary the credibility of information in a controlled setting, without
37
When PSDB and PMDB sympathizers are grouped together, there is no relationship between
sophistication and sympathy with these major opposition parties.
38
These results are included in the online appendix.
29 reference to real-world political actors, our survey allows us to isolate political sophistication’s
effects on the ability of respondents to discern source credibility from other possible effects
sophistication might have. While previous work has found that the highly educated react less
strongly to information contained in survey vignettes (e.g., Brader and Tucker 2007), this effect
may be due to the fact that sophisticated respondents are likely to already have access to the realworld information provided in these survey vignettes. By employing hypothetical vignettes, we
ensure that highly educated respondents have no more baseline information than respondents
with lower levels of education. This approach allows us to more directly estimate the role that
political sophistication plays in allowing citizens to discern more credible from less credible
information, as distinct from any advantages it confers in terms of preexisting knowledge.
Additionally, given the uneven credibility of information in the real world, the use of a survey
experiment affords us some advantages in terms of realism. Importantly, it allows us to vary
credibility, using both more and less credible sources in our stimulus, in a way that would likely
be impossible (for ethical reasons) in a field experiment.
Discussion
The availability of information about politician performance is widely acknowledged to
be crucial for political accountability. However, for political accountability to be achieved, not
just any type of information will do: citizens must be able to identify credible information about
politician performance. Although it is well established that citizens rely on cues from trusted
sources to obtain political information and make political decisions, we know far less about
whether and what types of citizens discern between sources of political information based on the
sources’ credibility. In this paper, we test hypotheses about citizen responsiveness to source
30 credibility using original survey experimental data on voter reactions to political corruption in
Brazil.
We first hypothesize that citizens are capable of discernment and will respond differently
to corruption allegations based on the credibility of the source of that information. Additionally,
we expect to see variation across groups of citizens with regard to their ability to discern more
credible from less credible information. In particular, we expect more sophisticated voters to
have the cognitive skills and political understanding necessary for better discernment, believing
credible information more readily and being more skeptical of less credible information as
compared to the least sophisticated citizens, who are not likely to be attentive to subtle cues
about information quality.
Ours is the first effort of which we are aware to test hypotheses about citizen discernment
outside of the United States and Western Europe. As we highlight, lower levels of education and
greater institutional volatility and informality create barriers to citizen discernment in the world’s
middle-income and developing democracies. Nonetheless, we find that information credibility
affects how the vast majority of Brazilian respondents react to accusations of corruption. All
except the least educated appear to distinguish between more and less credible information. At
the same time, we show that the tendency to discern between sources of information is highest
among more politically sophisticated citizens.
These results advance our understanding of political information processing in a number
of ways. They support the small number of existing studies that demonstrate that source
credibility matters, but they do so in a new context—information about corruption in Brazil. This
paper provides the first systematic evidence on discernment outside of the wealth democracies,
and in so doing, demonstrates that many citizens can discern source credibility even when
31 institutional or individual-level factors make that task more difficult. With respect to political
sophistication, our results speak to an ongoing debate in the literature on whether political
sophisticates are especially resistant to updating their beliefs or behaviors in response to new
information. By focusing on a valence issue (corruption), we are able to show that political
sophisticates are more capable of discerning a political source’s incentives to dissemble.
Our findings are also useful in interpreting macro-level analyses of the correlates of
corruption. Recent work has argued education is linked to better control of corruption (i.e.,
Treisman 2000), and there is some evidence for the association subnationally in the United States
(Glaeser and Saks 2006), in other countries (Avelino, Biderman, and Mendes Lopes nd; Charron
2010), and cross-nationally (Persson, Tabellini, and Trebbi 2003). Our study suggests a
mechanism through which high educational attainment might decrease corruption. We show that
education may improve accountability not through changes in preferences associated with
educational achievement, but rather because more educated individuals are better able to discern
more from less credible information and therefore are more likely to act on the former. These
results should be heartening to governments, like Brazil’s, that have invested in the creation of
reputable independent auditing and control units. As long as these agencies are able to maintain
their reputation for high quality, we should expect their influence to grow as the population
becomes increasingly educated.
32