Introduction To Human Resource Management - Objective Assesment

PRE-ASSESSMENT: INTRODUCTION TO HUMAN RESOURCE MANAGEMENT 1. Which human resource function helps the organization understand the number and type of employees the organization will need in the future? Recruiting Planning Appraising Compensating 2. What are two societal trends that are inuencing the world of work? Choose 2 answers  Increased competition Changes in communication technology Lower college graduation rates Decreasing world trade 3. Which factor represents an organization's value system? Corporate culture Brand awareness Core competencies Company reputation 4. Which activity does the strategic human resources manager need to be engaged in, given the fact that organizational survival is increasingly dependent on adaptation? YOUR ANSWER CORRECT ANSWER Taking on fewer roles to maintain a focused approach to organizational productivity improvements Focusing on acquiring human resources skills while leaving marketing and production techniques to those managers Maintaining priority on the requisition of services from the management and employees without external considerations 5. Which human resource professional provides a broad range of support to the overall organization? YOUR ANSWER CORRECT ANSWER Specialist Generalist Supervisor Coordinator 6. A human resources department is working on increasing diversity within the organization. Which strategic role for a human resources department is being demonstrated? YOUR ANSWER CORRECT ANSWER Champion for change Initiator of outsourcing Administrator of policy Agent for legal compliance 7. How should a human resources professional encourage a high ethical standard of conduct in the workplace? YOUR ANSWER CORRECT ANSWER By inuencing others to make moral choices By holding monthly training sessions on integrity By maintaining equitable pay levels and alignment By ensuring compliance with all legal regulations 8. A technology company is reviewing the potentially questionable behavior of four employees and is trying to determine if an ethical violation has occurred. The behavior of the four employees consisted of the following: YOUR ANSWER CORRECT ANSWER YOUR ANSWER CORRECT ANSWER Individual 1 Individual 2 Individual 3 Individual 4 9. What is an exception to the doctrine of employment at will? Implied contract Probationary period Termination for cause Mandatory waiting period 10. What is recognized by courts in several states as an implied contract that can be legally binding? YOUR CORRECT ANSWER ANSWER YOUR ANSWER CORRECT ANSWER Formal pact Union agreement Employee handbook Public policy documents 11. What was the goal of Title VII of the Civil Rights Act of 1964? To create a legal structure that deals with contractual issues between employers and employees To allow employees greater ability to move between employers and job positions To give employers more exibility in dealing with employees and their employment To make it illegal to discriminate against individuals based on their protected classes Conducting mediation when union contracts have expired Providing guidance to employers on classifying employees Creating guidelines for developing afrmative action programs 13. What is the outcome of effective diversity management within organizations? YOUR ANSWER CORRECT ANSWER Fewer conicts Better sense of inclusion Fewer communication challenges Better dened organizational goals 14. What is a benet to promoting an organization's efforts to increase diversity on the company website? YOUR ANSWER CORRECT ANSWER It draws attention to diversity commitment. It meets the legal obligation to advertise diversity. It provides equal opportunity to diverse employees. It denes corporate culture with diversity strategies. 15. A woman is turned down for a higher-paying position because the hiring manager believes men perform the duties better than women. Which term is used to indicate this form of discrimination? YOUR ANSWER CORRECT ANSWER Gender discrimination Gender identity discrimination Sexual harassment discrimination Women’s equal rights discrimination 16. The plaintiff in a case, a black reghter, brings action against the re department. He is alleging that each time he is transferred from one re station to another, he must take his bed with him. The re chief reports that no white reghter would want to sleep in the same bed as a black reghter. Which type of discrimination under Title VII should the plaintiff le? Unintentional Intentional National origin 17. What was the purpose of the Executive Order 10925 that established afrmative action? YOUR ANSWER CORRECT ANSWER YOUR CORRECT ANSWER ANSWER To require businesses with 50 or more employees to avoid segregation To provide employees with protection from age discrimination in the workplace To strengthen sanctions related to discrimination under the Americans with Disabilities Act of 1990 To mandate that managers of federally funded projects work to eliminate bias in employment practices. 18. Why is human resource planning important? It ensures compliance with labor laws. It makes employee benets more attractive. It makes it easier to recruit employees from out of state. It ensures the right people in the right jobs at the right times. 19. Which step in the human resource planning process ensures that the organization will have the needed suppl of employees in the future? YOUR ANSWER CORRECT ANSWER Controlling Programming Developing Data Establishing objectives 20. Which technique addresses labor forecasting to project future human resource needs based on past stafng levels? YOUR ANSWER CORRECT ANSWER Focus group Nominal group Delphi technique 21. What are two statistical projection methods used to determine human resources demand? Choose 2 answers  YOUR ANSWER CORRECT ANSWER Delphi technique Succession planning Stochastic technique Multiple linear regression Nominal group technique 22. A rm needs to lay off employees and wants to develop a plan to minimize the effect on employees. The rm opts to try a combination of buyouts and outplacement counseling. Which type of plan is the rm engaging in? YOUR ANSWER CORRECT ANSWER YOUR ANSWER CORRECT ANSWER A control plan A retention plan A redundancy plan An organizational plan 23. How does recruitment relate to other organizational functions or goals? Choose 2 answers  Recruitment informs the organization about how stock prices are likely to change in the future. Effective recruitment provides a good pool of applicants that helps the selection process be more successful. Recruitment and human resources planning activities work together to determine current and future recruitment needs. 24. At which age does the Age Discrimination in Employment Act begin to protect an individual from discrimination in the recruitment process? YOUR ANSWER CORRECT ANSWER 35 40 50 65 25. All employees in a company receive an e-mail message from human resources with information that a job is available in the marketing department. The message includes the job description and species that current employees are encouraged to submit an application. Which method is the company using to obtain job applicants? YOUR ANSWER CORRECT ANSWER Job offer Job posting Employee referral Incentive program 26. A computer software company wants to hire permanent employees who have the most up-to-date knowledge of software development tools, but previous work experience is not necessary. What should be a primary source of recruitment for this situation? YOUR ANSWER CORRECT ANSWER Temporary stafng agencies Colleges offering the relevant degree Independent contracting organizations 27. An engineering rm wants to attract applicants for full-time employment. They decide to develop potential job candidates before offering them permanent positions. Which activity should the organization implement? YOUR ANSWER CORRECT ANSWER Internships Diversity planning An assessment center Flexible work schedules 28. Job duties for a marketing coordinator position include the following: planning international trade shows by identifying, assembling, and coordinating requirements; establishing contacts; developing schedules and assignments; coordinating mailing lists.  Which item should be included in the required skills section of this job posting? YOUR ANSWER CORRECT ANSWER Operates Microsoft database software Runs weekly and monthly team meetings Builds relationships with clientele at events Establishes and maintains accurate budgets 29. How does recruiting that creates an excessively large applicant pool affect employee selection? YOUR ANSWER The large applicant pool will simplify the process of job analysis and employee selection. The organization can reduce the applicant pool by dismissing applicants that are close to retirement. The cost of selection will likely increase due to the need to review and assess a high volume of applicants. The large applicant pool reduces the signicance of employee selection as the applicants will meet the job qualications. CORRECT ANSWER applicants An application blank where the most important information is weighted heavily A wide background check to see if any general negative information is revealed A reference check asking for previous employers' opinions about job applicants 31. A fast-growing U.S. company is seeking a human resources generalist. This job entails recruiting and hiring a large number of employees, monitoring performance measures, determining training needs, and ensuring compliance with federal laws as the company continues to grow. Which criterion aligns with the job as outlined above? YOUR ANSWER CORRECT ANSWER YOUR ANSWER CORRECT ANSWER Demonstrated customer service experience Ability to work with technology in the legal eld Knowledge of legal regulations in employment A high level of familiarity with past lawsuit outcomes 32. What is an outcome of poor reliability in a selection procedure? An insufcient pool of qualied applicants The inability to re an employee who is performing poorly Employees who are not a good t for the organization High correlations between test outcomes and future performance metrics 33. Which type of validity identies the knowledge, skills, and abilities required to complete a job and needs no quantitative analysis? YOUR ANSWER Content Empirical Construct Discriminant CORRECT ANSWER Resume Interview Personality test Background check 35. What is the distinction between training and development? YOUR ANSWER CORRECT ANSWER Training requires short-term preparation and development requires longterm preparation. Training enhances individual knowledge and skills while development is focused on team knowledge and skills. Training is job related while development is the process of developing, presenting, evaluating, and facilitating training. Training is directed at the employees’ current job whereas development helps the employee prepare for future jobs. 36. A rm is hiring several new employees. The new employees are largely inexperienced and unfamiliar with the company and its methods of conducting business. Given this, the rm plans to have an orientation period for all new hires and hopes the orientation will reduce the stress associated with the new job for the new employees. How will the orientation reduce employee stress? YOUR ANSWER CORRECT ANSWER YOUR ANSWER CORRECT ANSWER It will increase the productivity of the new employees. It will help the new employees understand what is expected of them. It will better enable the new employees to change the corporate culture. It will decrease the amount of time the new employees spend in training. 37. At which level of analysis are annual performance reviews? Organization Task Person YOUR ANSWER CORRECT ANSWER YOUR ANSWER CORRECT ANSWER YOUR ANSWER CORRECT ANSWER The location of the training Employee attitude for learning Employee readiness for training The level of performance management 39. What is a characteristic of a learning organization? It has a full time training department. It provides tuition assistance to all employees. It is afliated with one or more local universities. It is focused on knowledge development across the rm. 40. What is a form of direct compensation? Wages Training Benets Services 41. What is a type of direct compensation that plays a strategic role in attracting and retaining qualied applicants? YOUR CORRECT ANSWER ANSWER Wages Vacation Health benets Onsite childcare 42. An organization has recently added 50 new clients, and their production must increase as rapidly as possible. To increase production levels, a manager urges an existing employee to accept a newly created position responsible for hiring new employees. Job rotation Job transfer Job recruiting Job evaluation 43. Which form of compensation is an example of xed pay? YOUR ANSWER CORRECT ANSWER Merit pay Yearly salary Prot sharing Sales incentive 44. A rm offers an individual a job paying $40,000 per year plus health insurance for selling widgets. The employee counter-offers that she be paid $52,000 per year with no insurance. Which pay structures are being discussed? YOUR ANSWER CORRECT ANSWER The rm is offering xed compensation and the employee is requesting xed compensation. The rm is offering xed compensation, while the employee is requesting variable compensation. The rm is offering variable compensation, while the employee is requesting xed compensation. The rm is offering variable compensation and the employee is requesting variable compensation. 45. Which incentive leads to enhanced productivity and subsequently creates additional earnings? Gain-sharing plan Prot-sharing plan Bonus-sharing plan Wage-dividend plan YOUR CORRECT ANSWER ANSWER Benets Bonuses Base wage 47. Recently an employee received a performance appraisal that included several items with a poor performance rating. The employee was upset and felt the appraisal was unfair because the items listed were not part of his daily work requirements. Which human resources activity relates to the employee’s concern? YOUR ANSWER CORRECT ANSWER Job analysis Appraisal training Goal development Selection standards 48. Which form of validity for making employment decisions (e.g., select, promote) is legally defensible if challenged in court? YOUR ANSWER CORRECT ANSWER Empirical validity Content validity Convergent validity Discriminant validity 49. Which performance appraisal method can make managers more aware of their impact on employees without feeling threatened? YOUR ANSWER CORRECT ANSWER Self-appraisal Peer-appraisal Appraisal by supervisor Appraisal by subordinates 50. A small rm needs to dismiss one worker and wants to use a performance appraisal system to choose which worker should be laid-off. A forced-distribution appraisal by a supervisor A straight ranking appraisal by rm customers A forced-distribution appraisal by rm customers 51. A company needs to motivate employees to be engaged in their job responsibilities. They decide to reward attendance at training sessions. Which performance improvement approach is being used? YOUR ANSWER Job analysis Compensation Recruitment and selection Career and management planning CORRECT ANSWER