FACTORS, RESPONSE AND HOW TO IMPROVE
EMPLOYEE JOB SATISFACTION
A. Employee Job Satisfaction Factors
After understanding the meaning of job satisfaction and its indicators, then we also
need to know what are the factors that influence it. There are several factors that affect
worker job satisfaction, including;
1. Individual Factors
These factors include employee age, health, intelligence (IQ), educational
background, emotions, work attitude, mindset, and personality.
2. Intrinsic Factors of Work
These factors include work attributes that require employees to have special skills,
the level of difficulty of the job, pride in a job.
3. Salary and Facilities
Income factors often affect the level of job satisfaction of an employee. In addition,
health insurance facilities, old age insurance, and housing, are also factors that affect
the level of job satisfaction.
4. Supervision / Supervision
Supervision and supervision greatly affect the level of job satisfaction of a worker.
Poor supervision can result in poor work results and high turnover.
5. Co-workers and Social
Relationships with colleagues also play a role in a person's level of job satisfaction.
Often the quality of relationships with colleagues affects the work of employees. In
addition, social factors in the company and outside also affect job satisfaction. For
example, trade union activities, political freedom, family relationships, and others.
6. Working Conditions
These factors include working situations and conditions, ventilation, canteens,
parking lots, and others. Job security is also an important factor in supporting job
satisfaction because it affects feelings while working somewhere. B. Response to Job Satisfaction
Referring back to the notion of job satisfaction, the response to this dissatisfaction
will vary. Robins and Judge describe there are 4 responses with two dimensions;
constructive/ destructive and active/ passive which are described as follows:
1. Exit
Dissatisfaction is displayed with leaving the organization or seeking a new position.
It can also be in the form of resignation.
2. Expressing Opinions (Voice)
Job dissatisfaction is sometimes also shown by active and constructive effort.
Employees will actively improve themselves both by asking for advice, discussing
problems faced with their superiors and also other union activities.
3. Loyalty
Dissatisfaction with work can be shown passively by waiting for the right
conditions to improve yourself.
4. Neglect
Sometimes employees allow dissatisfaction by leaving it alone so that it gets worse.
Absenteeism begins to occur until chronic delay, no enthusiasm, lazy to try when
meeting obstacles to find and improve mistakes.
Factors, Response And How To Improve Employee Job Satisfaction
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