The Concept Of Job Satisfaction and Employee Job Satisfaction Indicators

THE CONCEPT OF JOB SATISFACTION AND EMPLOYEE JOB SATISFACTION INDICATORS A. Definition of Job Satisfaction Job Satisfaction is a pleasant psychological condition felt by workers / employees in a work environment for their role in the organization and their needs are met properly. According to Robins, job satisfaction or job satisfaction is identified with things that are individual. Therefore, the level of satisfaction of each person is different and this happens if several factors are met, namely individual needs and their relation to the degree of liking and dislike of workers (Robins, 1999). Meanwhile, Nguyen et al (2003) explained the concept of job satisfaction influenced by multidimensional things and cannot be predicted through a single dimension. Well, in the company and business environment this job satisfaction also has different dimensions. The dimensions are the type of work involved, satisfaction with compensation, satisfaction with supervision, satisfaction with aspects of promotion to colleagues. This difference in aspects causes everyone's job satisfaction level to always be different. This is because it relates to a person's emotional state; happy or unhappy. Experts have explained the definition of job satisfaction, including: 1) S. P. Hasibuan According to Hasibuan, the definition of job satisfaction is an emotional condition in an employee who is happy and loves his job. This attitude can be seen from work morale, discipline and work performance. It can be enjoyed at work, outside of work, and a combination of the two. 2) Stephen P. Robbins According to Stephen P. Robbins, job satisfaction is a person's general attitude toward their job, the difference between how much income an employee receives and how much they believe they should receive. 3) Davis According to Davis, the definition of job satisfaction is an employee's feeling of satisfaction with his job between what employees expect from their job / office and what they receive. 4) Susilo Martoyo According to Susilo Martoyo, the meaning of job satisfaction is one of the psychological aspects that reflects a person's feelings about his job, satisfaction with the compatibility between his abilities, skills, and expectations with the work he faces. 5) Setiawan and Ghozali According to Setiawan and Ghozali, the notion of job satisfaction is a pleasant or emotionally positive condition that comes from a person's assessment of his work or experience at work. 6) Mila Badriyah According to Mila Badriyah, the definition of job satisfaction is the feelings or attitudes of employees towards pleasant or unpleasant aspects about work that are in accordance with the assessment of each worker. 7) T. Hani Handoko According to T. Hani Handoko, job satisfaction is an emotional state that is pleasant or unpleasant for employees in viewing their work. 8) Robbins and Judge According to Robbins and Judge, job satisfaction is a positive feeling about a person's job that is the result of an evaluation of his characteristics. 9) Tiffin According to Tiffin, the definition of job satisfaction is the relationship between the attitude of employees towards their own work, work situation, and cooperation between leaders and employees. 10) Gibson Ivanicevic Donely According to Gibson, job satisfaction is the degree to which a person feels positively or negatively about various facets of work, the workplace, and relationships with coworkers. B. Job Satisfaction Indicators As mentioned above that the understanding of job satisfaction is a form of emotional attitude that is pleasant and loves his job which is shown by work morale, discipline, and work performance. According to Hasibuan, the job satisfaction indicator of an employee can be seen from the following: a) Enjoys His Work Employees are aware of the direction they are headed, have reasons for choosing their goals, and understand how to work. In other words, an employee likes his job because he can do it well. b) Love His Work In this case, employees not only like their work but also realize that the work is in accordance with their wishes. c) Positive Work Morale It is an inner agreement that arises from within a person or organization to achieve certain goals in accordance with the qualities set. d) Work Discipline Conditions are created and formed through the process of a series of behaviors that demonstrate the values of obedience, obedience, loyalty, order and or order. e) Work Performance The work that a person achieves in carrying out the tasks assigned to him is based on skill and sincerity and time.