Smartserve Questions Table Review

Smartserve Questions Question You must be this old to sell alcohol Establishments that serve alcohol are required to also serve this This act determines who can sell, buy alcohol The Liquor License Act is issued by this group This is a policy that means unfinished commercially made wine can be removed from premises by patron Establishment must do this to THTR wine THTR applies to only which type of alcohol This policy allows patrons to bring wine with them to restaurants Restaurants can only sell alcohol bought from this Alcohol can only be sold and consumed here Establishments cannot have a law requiring patrons to do this Servers cannot do this to slow down someone getting drunk This is the only type of container shooters are able to be served in Establishments must post signs warning about this The law that dictates posting signs about FASD is referred to as this Hours of operation for restaurants serving alcohol are Hours of operation for restaurants serving alcohol on New Year's Eve are Patrons have this long to finish drinks and leave after required final call Answer 18 The AGCO does these 4 things Regulates sale/service, reviews applications, issues endorsements, and inspects facilities Anywhere that isn't licensed, private, or a residence requires this to sell/serve alcohol Special Occasion Permit These are the maximum fines/penalties Servers have these 2 main responsibilities Servers/establishments have these rights Establishments cannot deny entry to These people are not permitted into establishments Food, non-alcoholic beverages Liquor License Act Alcohol and Gaming Commission of Ontario Take Home the Rest (THTR) Reseal partial bottle with cork flush with top Wine Bring Your Own Wine (BYOW Canadian Government store Licensed areas Buy a minimum amount of drinks to enter Water down drinks Round-bottomed, self-supporting glasses. No vials or test tubes. Fetal Alcohol Spectrum Disorder Sandy's law 11am-2am 11am-3am 45 minutes $100,000 plus 1 year ($250,000 for corp.) $200,000 plus 1 year for selling to minors ($500,000 for corp.) Don't serve someone who shouldn't buy, Don't serve anyone intoxicated Deny entry, eject guests, refuse to serve AGCO inspectors, law enforcements, firefighters, government inspectors Under 19 if not allowed, someone who has been barred, someone already asked to leave that day, someone selling drugs or doing illegal things a 12oz 5% glass a 5oz 12% glass 1.5oz 40% alcohol A standard drink of beer is this much A standard drink of wine is this much A standard drink of liquor is this much This is the equation to figure out how much is a % of alcohol * ounces = 60 standard drink This percentage of alcohol is excreted through 10% sweat, breath, urine The liver can process this many drinks per hour on average This is the legal limit for BAC This is the legal limit for criminal BAC A BAC of .05 is this many milligrams per this many millileters of blood 1 .05 .08 50mg/100ml Environment, tolerance, time between drinks, body fat, gender, body size, physical health/fitness/age, medication, food/water consumed Poor judgement, coordination/balance, reason/caution/memory, Name some signs of inebriation loss of self control an inhibitions, changing vital signs or physical appearance Acceptable ID must be/have these 3 things Issued by government, include photo, include birthdate Ontario DL, Canadian Passport, Canadian citizenship card, List some acceptable IDs Canadian armed forces ID, BYID card, Secure Indian status card, Permanent residence card Is Ontario Health card an acceptable form of It is usable at discretion of establishment - it can never be ID? required These are the 4 verification steps with old-style Photo matches, First letter of ID matches first letter of last name, DOB numbers all same thickness and color, Surface of card ID smooth with no raised areas Raised lettering on DL #, secondary photo and signature bottom These are the 5 verification steps on the front right, raised lettering on DOB, photo/signature imprinted on card of the new-style ID surface, background has fine line This is the 1 verification step on the back of the Magnetic strip new-style ID These are things to consider when assessing Have they been drinking? What is their mood? Are they on drugs? guest These are things to consider when listening Tone of voice, volume, slurring and observing guests These are things to consider when assessing Slower, uncoordinated guest body language These are some questions to ask when Are they driving? Is there a designated driver? How are they what assessing guests' conditions is their mood? After initial assessment of guest this must be Keep communicating - continue to talk and assess often done throughout visit These are some methods to keep track of how Use their tab, keep a separate tab for individual drink orderers, much guests have had to drink use separate glass for non-alcoholic drinks Use this system to categorize guests for easy Traffic light system triage Alcohol can take this long to hit the brain so 30 minutes guests must be evaluated often Establishments need to have this code that Responsible Alcohol House Policy they abide by for alcohol serving A responsible alcohol house policy must do Give clear and consistent guidelines to carry out philosophy, these 2 things include a goal statement Avoidance, prioritize other tables, offer water, distract with List some ways to slow service to a customer conversations, give bar snacks Do it in private, calm body language, non-judgemental, show List some ways to stop service concern, be firm, know the steps, alert back-up, practice List the steps to prevent guest from driving Convince them not to, ask a sober companion to drive, ask for away when drunk their car keys, call a cab If a guest refuses to avoid driving you must do Call police this List the information you must get if a drunk Make/model of car, license plate #, Direction drives away List some steps to take if it starts to get rowdy Stop before it starts, talk to manager, move other guests away, call police Grocery stores can sell alcohol during these M-Sat 9am-11pm Sunday 11am-6pm hours Name some factors that affect BAC Manufacturer's onsite stores can sell alcohol during these hours List some ways grocery stores can segregate alcohol if they are open past alcohol hours Sampling can be done outside alcohol selling hours, true or false? In a manufacturer's store sampling can be done anywhere, true or false? Sampling can be done without smartserve certification, true or false? Sampling in stores must be done here 9am-11pm Locking cabinets, create partition, lock P.O.S. False True False Designated areas only, near alcohol section