IHOP Service Procedures and Table Management

IHOP Question Question What does a red x mean on the seating chart? What does a red x and circle mean on the table chart? What is double seating? What should you include in a waitlist? What should you include in what you tell a guest after a phone order? What are the steps to a phone order What step should you take with walk in orders? Steps to bring out the order What should you offer guests as they wait? What should you never plate together? Where do pancakes go normally? How much whipped butter should be included in a to go order? how muhc flavored butter should be included in an order? How many dipping sauces should be included in to go orders? How much ketchup should be included in a to go order? How much syrup should be included in a to go order? How many sizes of tshirt bags are there? Where do drinks go? Where are toppings placed in to go menu? What are the most common credit card transactions? How do you approve a transition with the credit card machine? How do you manually enter a credit card? How do you perform a tip adjustment? What is order to delivery time? What is the order to delivery time requirement for breakfast? What is the order to delivery time requirement for lunch? What is the order to delivery time requirement for dinner? What should you do with long cook time items? How long should it take to answer the phone? How often should you check back on a phone order on hold? How quickly should you greet guests? Where should you greet guests? Answer Answer taken table Empty but still dirty Seating two tables with the same server at the same time? Name, Party size, Special needs, preference on table, quoted wait time, order price, where to pick up, when it will be ready Greet, input, final price/where, thank them Record guest name and number, take the order, let them phone how long and where to pick it up Thank, confirm order, include utensils, menu, and ask if need more, include name on receipt, and invite back A beverage Pancakes and omeletes on top of the entree 1 cup per entre 1 souffle cup per entree Same as in normal dining room procedures 3 packets per fry order 1 per pancake side order or 2 for a full order 2 outside the bag in a cup holder if needed on top of item unless cold or wet topping then it is packaged on the side Credit card authorization, Credit card finalization, menual entry, tip adjustment Press F1 Press F1, enter card, press green, enter experation, Press F2, have guest sign Open check, press on tip on check, adjust tip time it takes from taking order to order being delivered at table 11 minutes 12 minutes 16 Minutes Precall them to kitchen 3 rings 45 - 60 seconds 30 seconds outside the host kiosk, and open the door for them if possible How should you hand menu to guests? What face should you make answering the phone? What greeting should you give on the phone? What should you tell guests as you seat them? Who has the right of way in the dining room? How large are chocolate chip pancakes supposed to be? How many cakes come on a full order of chocolate chip pancakes? How many cakes come on a side order of chocolate chip panckaes? What plate does a full order of chocolate chip pancakes come on? What plate does a side order of chocolate chip pancakes come on? What is another name for side order of pancakes? How many chocolate chips go in a full order of chocolate chip pancakes? How do you garnish choclate chip pancakes? How long should you cook pancakes on the first side? How long do you cook panckaes on each side? What side should be up when platting chocolate chip pancakes? How much should you laddle on the grill when making choclate chip pancakes? How many sprinkles should be on a cupcake pancake? How much icing should be on a cupcake pancake? How many pancakes come in a butterside substitution? What do you garnish cupcake pancakes with? What setting should the bradshaw gun always be set at? How many pumps of the bradshaw gun make a normal pancake? How should cupcake icing be distributed on cupcake pancakes? How many shakes of rainbow sprinkles should be used on cupcake pancakes? How many blueberries should go on each blueberry pancake? How much blueberry compote should go on top of a blueberry pancake stack? How do you garnish double blueberry pancakes? What temperature should blueberry compote be on blueberry pancakes? What toppings go on tres leches pancakes? How many zigzags of vanilla sauce should be on tres leches pancakes? How much dulce de leche sauce should be on tres leches pancakes? What is the garnish for tres leches pancakes? What sauce is put on every pancake in tres leches pancakes? What sauce is only put on the top pancake in tres leches pancakes? beverage side up smile Warm and welcoiming specials, server name, thank them for choosing us The guests 5" +/- 1/4" 4 2 service plate Underliner butterside 1 #30 scoop (about 40) with 10 chocolate syrup zipzags and 10 chocolate chips with a rosette of whipped topping on top Till the edges are dull and bubbles form approximate 1.5 minutes The chip side 1 2oz laddle 1 level soupspoons per pancake 1 oz 3 2 shakes rainbow springs and a rosette of whipped topping #7 1 evenly 2 10 1.5 oz with a rosette of whipped topping Warm Vanilla sauce, dulce de leche sauce, and whipped topping 10 for each cake 10 zigzags only on the top pancake rosette of whipped topping Vanilla sauce Dulce De leche Sauce How many peices of frozen cheesecake are put in each pancake for NY cheesecake pancakes? What size spoodle do you use to measure cheesecake peices for NY cheesecake pancakes? What garnish goes on NY cheesecake pancakes? How big of spoodle of strawberries do you put on NY cheesecake pancakes? How long do NY cheesecake pancakes take to cook? How large should silver dollar pancakes be? How many pancakes are in a special side? How many pancakes are in a butter side? How many pancakes are in a short stack? How many pancakes are in a standard full side? How large should buttermilk pancakes be? What is the garnish for a standard buttermilk pancake? Besides the pancakes what is included in a pancake combo? How many pancakes come in a pancake combo? To what temp is stage 2 bacon cooked? To what temp is pork sausage cooked? How mush strawberry is added to strawberry banana pancakes? How many bananas are added on top of a strawberry banana pancake order? How many bananas are put inside of strawberry banana pancake orders? What are strawberry banana pancakes garnished with? What berries go inside lemon ricotta mixed berry protein pancakes? How much lemon ricotta goes on top of lemon ricotta mixed berry protein pancakes? What are lemon ricotta mixed berry protein pancakes garnished with? How much protein pancake mix is used to make protein pancakes on the grill? What side should be facing up on lemon ricotta mixed berry pancakes? How much should you snip off the pastry bag for lemon ricotta bags? How many rings should the spiral have for lemon ricotta mixed berry pancakes? How much mixed berry topping goes on lemon ricotta mixed berry protein pancakes? How many pancakes are in a full order of protein power pancakes? What is the garnish for protein power pancakes? What goes with the crepes in a creepe combo? What types of crepes can a guest get in a crepe combo? How many crepes come in a crepe combo if they are getting strawberry and cream crepes? How many crepes come in a crepe combo if they are getting swedish crepes? How many crepes come in a crepe combo if they are getting lemon ricotta mixed berry crepes? 10 4 oz Strawberries and whipped cream 1.5 ounces 4-5 minutes 3.25 +/- 0.25 inches 2 3 3 5 5" 1 heaping #100 scoop of whipped butter Hash browns, 2 eggs and 2 bacon or sausage peices 2 180 155 1 1.5 oz spoodle 5 5 per pancake Rosette of whipped cream blueberries 1 2 oz spiral 1.5 oz mixed berry topping and a lemon wedge 2 oz blueberry side 0.5 inches 3 1.5 oz 4 1 heaping #100 scoop of whipped butter 1 hash brown, 2 eggs and 2 bacon or sausage links Strawberries and cream, swdish, and lemon ricotta mixed berry 2 2 1 How many crepes come in a full order of lemon ricotta mixed berry crepes? How many crepes come in a side order of lemon ricotta mixed berry crepes? How much lemon ricotta goes inside of each lemon ricotta mixed berry crepe? How much lemon ricotta goes on top of lemon ricotta crepes? What is the garnish for lemon ricotta mixed berry crepes? How musch mixed berry topping is used ona side order vs a full order of lemon ricotta mixed berry crepes? How much mixed berry topping is used on lemon ricotta mixed berry crepes? How many crepes come in a full order of strawberries and cream crepes? How many crepes come in a side order of strawberries and cream crepes? how many strawberries come on strawberries and cream crepes? How much vanilla sauce is used to garnish a full order of stawberry cream crepes? What is the garnish for strawberry creme crepes? How many strawberries go on a half order of strawberry cream crepes? To what temp must we cook egg batter crepes? How are strawberry creme crepes folded? What is the garnish for swedish crepes? How much lingonberries goes on swdish crepes? How much butter goes on lingonberry crepes? How much butter is used to make french toast? How many slices of french toast come in a full order? What is the garnish for french toast? What should you used to coat french toast bread? How long does it take french toast to cook on each side approximately? How should french toast be plated? What temperature should the grill be? How many peices of french toast come in a french toast combo? What comes ina french toast combo with the french toast? How much lemon ricotta comes on lemon ricotta french toast? What is the garnish for lemon ricotta french toast? How much mixed berry topping comes on lemon ricotta berry french toast? how many banana slices come on strawberry banana french toast? How many spoodles of strawberries come with each peice of strawberry banana french toast? What is the garnish for strawberry banana french toast? How much waffle batter is used in a belgian waffle? how much butter is used with belgian waffles? 2 1 2 oz, or 1 line each 1 oz Mixed berry topping, 3 shakes powdered sugar, lemon wedge 1/2 1.5 oz 4 2 2 1.5 oz spoodle or 8-10 strawberries 16 zigzags vanilla sauce, powdered sugar, whipped topping 1 1.5 oz spoodle 165 into corner round triangles 2 shakes powdered sugar 1 #100 scoop 1 #100 scoop 1 1/2 oz laddle spread 2 3 shakes powdered sugar, 1 #100 scoop whipped butter tongs 3 minutes directly on top of each other in whole peices 350 degrees 1 1 hashbrown, 2 eggs, and 2 bacon or sausage links 2 oz 1.5 oz spoodle mixed berry, 3 shakes powdered sugar, and a lemon wedge 1.5 oz spoodle 5 slices per peice 1 Powdered sugar 6 oz 1 #100 scoop What plate are waffles served on? What comes with the waffle in waffle combo? how many chicken strips come with chicken and waffles? What garnish is used with chicken and waffles? How should waffles be arranged on platter for chicken and waffles? What comes in a 2x2x2 combo? How should you toast multigrain bread for avocado toast? How much roasted cherry tomatoes are used for avocado toast? service plate 2 sausage or bacon strips and 2 eggs What goes on avocado toast? multigrain bread, cherry tomatoes, avocado, IHOP seasoning, and 1 lemon wedge 1 whole avocado How much avocado goes on avocado toast? How many shakes of SOP seasoning are used on avocado toast? What side should be toasted on avocado toast? What is included in a breakfast sampler? To what temp should ham be cooked? How many pancakes comes with chicken and pancakes? What is the garnish for chicken and pancakes? How large are the CFS steaks? How much gravy goes on CFS's What comes with country fried stea and eggs? How do you garnish country fried steak and eggs? How many sausage patties come in plant based sausage combos? How many ounces of egg white come in plant based sausage combos? how many ounces fresh fruit come in plant based sausage combos? What are the accompanyment choices for plant based sausage combos? where are plant based sausages cooked? how long does it take to cook plant based sausage? What plate is the plant based sausage combo served on? 4 1 #100 scoop butter and 1.5 oz sauce of choice shingled going along one side the lengh of the platter 2 eggs, 2 sausage links or bacon strips, and 2 pancakes with toasting oil on grill 1 oz 3 both 2 bacon, 2 sausage, 2 ham, 1 hashbrown, 2 eggs, and 2 pancakes 155 3 1 #100 butter scoop and 1.5 ounces sauce of choice 8 oz 4 oz or 2 laddles steak, 4 oz gravy, 2 eggs, 1 portion hash, 2 buttermilk pancakes with a steak knife and 1 heaping #100 scoop butter 2 4 4 multigrain toast, or 2 protein pancakes in an egg pan 6 minutes platter What is included in a quick 2 egg breakfast? 2 eggs, 1 hash brown, 2 peices bacon or sausage, and 2 peices of toast How many oz of steak tips are included in sirloin tips and eggs? 8 oz What is included in a sirloin tips and eggs? steak tips, mushrooms and onions, hashbrowns, 2 eggs and 2 pancakes 1 heaping #100 scoop and a steak knife How are steaktips and eggs garnished? How many shakes of SOP seasoning are used on steaktips? How many oz mushrooms are used on steaktips and eggs How many oz onions are used on steaktips and eggs? What temp is a well done steak cooked to? What temp is a medium well steak cooked to? What temp is a medium steak cooked to? What temp is a medium rare steak cooked to? 4 2 1 165 150-160 140-150 130-140 What temp is a rare steak cooked to? how long does it take to cook a well done steak? How long does it take to cook a medium well steak? how long does it take to cook a medium steak? How long does it take to cook a medium rare steak? How long does it take to cook a rare steak? How should the sirloin tips and onions and mushrooms be put on plate? When should mushrooms and onions be added to steak tips? How should smoked sausages be split? How many peices of french toast go with a split decision? 125-130 5 minutes What is included in a split decision? 2 peices bacon, 2 peices sausage, 2 eggs, 2 pancakes, and 1 french toast 1 scoop butter on pancakes and french toast and 3 shakes powdered sugar How is a split decision garnished? What color tonges are used for dipping french toast? What do you use to dip french toast? What do you do with french toast batter to side of french toast as it cooks? What plate do you put a french toast combo on? How many pancakes come with a tbone steak? What is the garnish for a TBone steak and eggs? Where do sauces go on omelettes? 4 minutes 3 minutes 2 minutes 1.5 minutes mixed together half way through cooking end to end but not completely cut through 1 blue Tongs cut it off Platter 3 steak knife, 1 scoop butter half inside first and half outside before any other ingredients are added What is the order of ingredients inside an omelette? What is the order of ingredients outside an omelette? How much bacon is in a bacon temptation omelette? How much cheese sauce goes on a bacon temptation? how much omelette batter is used to make an omelette? How many ounces diced tomato go on a bacon temptation omelette? half sauce, half cheese, half protien/veggies What can come with an omelette as a side? 3 pancakes ,hash browns, 2 slices toast, bowl fresh fruit, 3 flavored pancakes What do you do with LBA when making omelettes? How much should you cook the omelette batter? Where does tomato go for bacon temptation omelette? How do you assemble omelette with egg whites? How much mushroom goes on a steak omelette? How many ounces of steak goes into steak omelettes? How many oz of denver mix goes into a steak omelette? How many ounces of tomato go into a steak omelette? How many ounces of egg whites are used for an egg white omelettes? poor on grill and DO NOT spread Half sauce, half protien.veggies, half cheese 4 #30 scoops 2 oz 4 oz 1 till done but not brown Half inside, half outside folded in half and not rolled 2 oz 4 oz 1 oz 2 oz 6 oz At what temperature are steak tips cooked for steak omelettes? What size do you trim omelettes down to? How much chicken goes in a chicken fajita omelettes? How many shakes of SOP seasoning go on a chicken fajita omelette? how many oz of fire roasted fajita veggies go on a chicken fajita omelette? how many serrano peppers go with a chicken fajita omelette? how many oz of omelette batter are used for omelettes? How much bacon is used in a colorado omelette? How many oz of pot roast are used in a colorado omelette? how many sausage links go in a colorado omelette? What size are sausage supposed to be cut for colorado omelettes? What meats go in a colorado omelette? What is served with a colorado omelette? What omelettes come with salsa? How much poblano hollandaise is used in a spicy poblano omelette? How much serrano is used in a spicy poblano omelette? What goes in a spicy poblano omelette? How much spinach goes in a spinach mushroom omelette? How many shakes SOP seasoning go into a spinach mushroom omelette? What Omelettes get SOp seasoning? How much hollandaise is used in a spinach and mushroom omelette? How many oz of mushrooms are used in a spinach mushroom omelettes? How many oz of onions are used in a spinach mushroom omelette? How are hashbrowns prepared for burritoes? 155 8 inches 6 oz 3 4 oz 1 8 oz 2 #30 scoops 2 oz 2 1/2" bacon, ham, sausage, pot roast 1 side and 1 cup salsa Colorado, chicken Fajita, big steak 2 2oz ladles 1 #30 scoop Serranos, pot roast, and fajita blend 2 oz 4 Spinach mushroom and chicken fajita 2 oz 2 1 they are cut in half heat on first side for 5 seconds then heat on second for 15 How do you prep a tortilla? secons with cheese present How much omelette batter is used for burritoes? 4 oz How much rice is used in burritoes? 6 oz to what temp should you reheat rice? 165 What should be placed on a breakfast burrito hash, eggs, then cheese recipe first? At what point do you add suace in a burrito after protein is added recipe? At what point do you add uncooked ingredients in after all other ingredients a burrito? how are hashbrowns oriented in the burrito? cut in half and spread lengthwise In what order are rice based burritoes set up? rice, then sauce, then protien, then veggies How should burritoes be plated? cut in half with one on top of the other How should IHOP and go burritoes be plated? wrapped in foal sheet and uncut with sticker with initials What does NM stand for with burritoes? New mexico What does CL stand for with burritoes? Classic What does SB stand for with burritoes? Spicy shredded beef What does SC stand for with burritoes? When is cheese added in a bowl? How are hashbrowns put in a bowl? How is avocado spread on a bowl? What is included in a classic burrito? What is a burrito accompanied by? What sides can accompany a burrito? How much is avocado is used in aburrito? How many sliced do you cut a avocado quarter? What goes in a new mexican chicken bowl or burrito? What goes in a southwest chicken bowl? What goes in a spicy beef bowl? Southwest chicken half before sauce, and protien, half after whole and without being cut fanned out hash browns, 2 sausage links or 2 #30 scoops bacon, 4 oz cooked omelette batter, 1.5 oz salsa 2 buttermilks, or french fries, or hash browns, or toast, or fruit 1/4 avocado 4 denver mix, 3 oz chicken, 3 shaked SOP seasoning, 6 oz rice, 2 oz blend cheese, 2 oz tomato, 1 oz white cheese sauce, 1/4 avocado 1 hash brown, 1 oz denver, 2 oz chicken, 3 shakes sop, 1 #30 scoop bacon, 2 oz cheese blend, 1 oz white cheese sauce, 2 oz diced tomato, 1/4 avocado 4 oz pot roast, 2 oz fajita blend, 6 oz rice, 2 oz shredded cheese, 1 #30 scoop serrano, 1/4 avocado, 1.5 oz poblano qeso in a cup How many chicken strips go in a buffalo chicken melt? What bread is used for buffalo chicken melt? What cheese is used in a buffalo chicken melt? How many pickles are used ina buffalo chicken melt? What is served with a buffalo chicken melt? What goes in a buffalo chicken melt? what temp should you heat buffalo sauce? How long does it take to cook chicken strips? What do you use to toast buffalo chicken melt challah bread? 4 What goes on a cali roasted turkey melt? 2 strips bacon, 1 oz cherry tomatoes, multigrain bread, mayo, chihuahua, roasted turkey, avocado how mush turkey breast goes on a cali roasted turkey melt How much mayo is used on sandwiches? How many roasted cherry tomatoes go on a cali melt? How many slices of ham go on a ham and egg melt? What goes on a ham and egg melt? How much american cheese goes in a ham and egg melt? What eggs go in a ham and egg melt? How do you cut ham and egg melt? how much philly meat goes on a philly stacker how much onion goes in a philly stacker? How much SOP seasoning goes on a philly stacker? How many slices american cheese g on a philly stacker? What goes as garnish on a philly stacker? How are tomatoes arrange on a chicken and veggie salad? How are onions arranged on a chicken and veggie salad? How is grilled chicken spread on a chicken and veggie salad? 4 oz challah 2 oz chihuahua 5 1 side and ranch challah bread, chihuahua cheese, buffalo sauce, pickle chips, 140 5 minutes toasting oil 0.5 oz 9 5 eggs, american cheese, ham 4 2 eggs over hard corner to corner 7 oz 2 oz 4 shakes 2 steak knife 4 slices equally spaced on each corner 4 rings equally spread on each corner between tomatoes sliced in 1/2" strips in order How much iceburge lettuce goes in a chicken and veggie salad? How much tomato goes on a chicken and veggie salad? how much avocado goes on a chicken and veggie salad? How is avocado put on a chicken veggie salad? How is crispy chicken spread across the chicken and veggie salad? What fruit is in a fresh fruit bowl during fall and winter? What fruit is in a fresh fruit bowl during spring an summer? How much SOP seasoning goes on a burger? What goes with the steakburgers when plated? 9 oz 2 oz 1/4 avocado fanned out on the top in the middle spread across the top after veggies grapes, honeydew, oranges, and pineapple grapes, blueberries, melon, pineapple, and watermelon 4 shakes steaknife 2 bacon strips, 1 over medium egg, 1 slice american cheese, 1 What is included on a big brunch burger in order? beef puck How much IHOP sauce goes on a burger? 2/3 oz How many circles go on a IHOP burger? 3 per bun How many dill pickles go on a burger? 5 How many red onion rings go on a burger? 2 How many tomatoes slices go on a burger? 2 To what temp do you cook a burger? 158 How many onion rings go on a cowboy burger? 2 How many circles of BBQ do you use when 5 putting on a bun? What size shaker do you use for IHOP seasoning? Medium hole How much serrano blend is used on a jalapeno 2 oz kick? What cheese goes on a jalapeno kick? pepperjack how much mayo goes on a jalapeno kick? 2/3 oz What goes in a appetizer sampler? 4 chicken strips, 5-6 onion rings, 4 cheese sticks marinara and customers choice of IHOP sauce, honey mustard What suaces go with a appetizer sampler? or ranch What goes with the appetizer sampler as it is underliner and napkin brought to the table? How long do you fry onion rings? 3 minutes How long do you fry mozzarella sticks? 2 minutes to what temp do you warm maranara? 140 How many chicken strips go with a BBQ chicken 5 strips and fries? What sauce is served with BBQ chicken strips and IHOP sauce, honey mustard, or ranch fries? What sized portions are fries portioned? 6 oz How many chicken strips come in a buffalo 5 chicken strips and fries recipe What is platted with a chicken quesadilla? jalapenos, sour cream, and salsa How much chicken goes with a chicken 3 oz quesadilla? 3 oz chicken, 3 SOP shakes, 2 oz fajita blend, 4 oz shredded What goes in a chicken quesadilla? blend What is served with jalapeno cheese bites? ranch How many jalapeno cheese bites go together? 6 What is served with mozzarella sticks? Maranara What goes with Mozzarella sticks when served? underliner and napkin What jam goes with roasted turkey breast dinner? lingonberry how much turkey breast goes with a turkey breast dinner? How much turkey gravy goes with a turkey breast dinner? How many chicken breast fillets come with a cripy chicken dinner? How much SOP seasoning goes on the salmon What is served with a salmon? To what temp do you cook salmon How do you plate salmon? How much mushroom and onions goes on a salsbury steak? To what temp do you cook salisbury steak? What goes on the salisbury steak after it is flipped? How long does it take to cook a salsbury steak? How many pancakes go with a senior buttermilk pancakes? What goes with a senior french toast? How many chicken strips go on a senior chicken strips? What shaker lid is used for powdered sugar? How many chocolate chips go on a funny face combo to top it? > how many maraschino cherry halves go on a funny face combo? What comes on a funny face combo normally? What should the face on a funny face combo look like? How large is the pancake on a funny face combo? How many chocolate chips go inside a funny face combo? What side faces up when you plate the pancake for a funny face combo? What comes on a Jr cupcake pancake combo? 6 oz 4 oz 2 3 shakes 2 sides and a lemon wedge 145 strip side down 2 oz mushrooms 1 oz onions 158 mushrooms, onions, 4 shakes SOP, and 1 scoop LBA 8 minutes 3 1 peice french toast, 2 slices bacon or sausage 3 small hole 10 2 1 piece bacon, 1 piece sausage, 1 egg, 1 chocolate pancake a smily face with a nose 5 inches 10 chocolate chip side 1 egg, 1 sausage link, 1 piece bacon, one cupcake pancake 2 shakes rainbow sprinkles, rosette whipped topping, cupcake What d oyou use to garnish a cupcake pancake? icing How much icing comes on a cupcake pancake? 1 oz How many sprinkles go inside a cupcake pancake? 1 level soupspoon How is cupcake icing spread on a cupcake edge is edge pancake? How many proteins come on a silver 5? 1 What size are silver 5 pancakes? 3.25 inches What is the garnish for silver 5's? 1 scoop butter What goes with a Jr Cheeseburger normally? apple sauce or fries What is the garnish for Jr chicken and waffles? whipped butter What is the garnish for a Jr Chicken strip dinner? ranch dressing How many oz macaroni come in a kids mac and 7 cheese? What is kids mac and cheese served in? soup bowl What size glass is used for kids chocolate milk? 10 oz What size glass is used for chocolate milk? 16 oz fill glass half full, mix in chocolate syrup then fill the rest of the How do you mix chocolate milk? way. How much chocolate syrup goes in a 16 oz glass 1.5 oz of chocolate milk? How much chocolate syrup goes in a 10 oz glass of chocolate milk? What garnish is given to a 8 oz hot chocolate mug? What garnish is given to a 16 oz to go cup? How many packets of hot chocolate go in a 8 oz mug of hot chocolate? How many packets of hot chocolate go into a 16 oz to go cup? What is the garnish for iced coffee? How full do you fill a glass with ice when making iced coffee? How much cold brew coffee goes in a 16 oz glass of iced coffee? how much cold brew coffee goes in the 30 oz to go cup of iced coffee? What is the garnish for iced tea? What kind of milk do we serve? How many pumps vanilla go in the original iced coffee when flavored? how many pumps swiss chocolate flavored beverage syrup go in mocha flavored iced coffee? What comes with a original iced coffee? How many pumps blue raspberry syrup go into blue raspberry lemonade splasher? How many oz lemonade go into blue raspberry lemonade splasher? How many oz lemon lime soda go into a blue raspberry lemonade splasher? What is the garnish for blue raspberry lemonade? Hwo much blue raspberry syrup goes in the blue raspberry lemonade splasher when its to go? How much lemonade goes in a blue raspberry lemonade splasher when it is to go? How many oz lemon lime soda go into a blue raspberry lemonade splasher when it is to go? What ratios are used to make mango and wildberry lemonade splashers compared to the blue raspberry splashers? How many oz milk go in a milkshake? How many scoops ice cream go in a milkshake? How many oz ice cream go in a shake? What is the garnish on a milkshake? How many zigzags chocolate syrup go on a chocolate shake? How much chocolate syrup go in a chocolate shake? What goes with a chocolate shake when serving a shake? What setting should the milkshake machine be set at? How many oreo pieces go in a oreo cooking shake? What is the garnish for oreo shakes? How many strawberries go in a strawberries and cream shake? How many pumps vanilla go in a vanilla shake ? How many pancakes go in a full order of gluten free pancakes? 1 oz rosette of whipped cream layer of whipped cream 1 2 half and half, sugar, iced tea spoon, napkin, straw 3/4 10 oz 12 oz lemon wedge, iced tea spoon, straw, napkin 2% 2 2 Iced tea spoon, napkin, wrapped straw 2 3 7 5 blueberries and a straw 3 pumps 4 oz 8 oz the same 4 oz 5 7.5 oz 1" of whipped topping over the rim of the glass 5 1 #30 scoop or 1.45 oz Milkshake glass, tin, straw, and spoon 3 2 #30 scoops or 1.06 Oz 1 #30 scoop oreo pieces 1 spoodle (1.5 oz) strawberries in glaze 2 4 What should be put into panckaes and waffles that are gluten free? Where does service excellence begin? How do you make a connection with guests? What three things do guests want out of servers? What is food auctioning? Should we have food auctioning? How do you keep track of food at a table? When should you offer a refill? Do you reuse glasses during refills? When should you bring condiments to the table? What does first round mean? What does Guest request mean? What does Got it mean in food delivery? WHat is zone service? WHat does stand mean? What does go mean? What is dragging? How do you organize food during expo? What is suggestive selling? What kinds of suggestive selling is there? What are the three elements of suggestive selling? What are the stages of serverbanking? What is recommended for the amount of money on a server? What happens post shift during serverbank checkout? a frill pick Connectin with guests Communicate with interest, read the guest Fast, friendly, exact When food is given out without knowing who it belongs to at the table no using a pivot point and writing down seat positions when drinks are half empty no 3-5 minutes after ordering I can't delivery a food order due to getting guests their first round of beverages right now I can't delivery food due to a guest special request I can deliver a food order When you share a zone of a restaurant to care for all the guests in that area Wait for the entire order Go with part of the order and come back for the rest It means part of the order is still being worked on after most of the order has been delivered. By seat number Suggesting food customers may not have thought about Add ons, fill in gaps, up selling, recommendations, Know your menu, know your guests, make unique suggestions preshift, during, post shift 2 5's, 8 1's, and some change CLose open checks, run server report, verify cash due, submitting slips, cash etc, sign checkout and log Login, select function, select server checkout, authorize What are the steps to running a server report? printing What is COMS? Conversational, ordering, mode, simulation When should you check in on food with the guest? After about 2 bites or 2 minutes How quickly should you greet guests at a table? within 30 seconds How much vanilla sauce should go on a 8 zigs for side order 16 for full strawberries and cream crepe? To what temp must hollandaise be heated? 165 To what temp must cheese sauce be heated? 165 To what temp must coffee be held? 175-185 To what temp must stuffed french toast be 145 heated? To what temp must philly meat be cooked? 155 To what temp must pork be heated? 145 In what temp range must freezers be? -10 - 0 In what temp range should steam tables be? 140 or above In what temp range should the high temp 180-194 dishwasher be? In what temp range must a low temp dish machine 75-120 be? What temp must handwashing sinks reach? 100 What temperature should the fryers be set? 350 What termperature should all grills be set? 350 How long does it take to cook bacon from stage 1? 4 minutes How long does it take to cook egg batter pancakes (crepes? How long does it take to cook hashbrwosn How long does it take to cook crispy hashbrowns How long does it take to cook turkey bacon? How long does it take to cook smoked sausage? How long does it take to cook french toast? How long does it take to cook a Talapia fillet? How long does it take to cook pork suasage? How many times do you rotate pork sausage during cooking? How long should it take to cook an omelette? How long should it take to cook a panc ake? How long should it take to cook a NY cheesecake pancake? How long should it take to cook a GF pancake? How long does it take to cook a poached egg? How long does it take to cook sliced mushrooms? What is the hot holding time for hot syrup? What is the shelf life of mashed potatoes? What is the shelf life of stage 2 bacon? What is the shelf life of pork sausage after cooked? What is the shelf life of cooked hashbrowns? What is the shelf life of buttermilk batter? What is the shelflife of GF pancake mix? What is the shelflife of crepe batter? What is the shellife of crepes? What is the selflife of french toast? What is the sehlife of belgian waffle batter? What is the shelflife of omelette batter? What is the selflife of prepared country gravy? What is the selflife of iced coffee? What is the shelflife of diced onions? What is the shelflife of denver mix? What is the selflife of fruit not mixed? What is the shelflife of fresh fruit mixed? What is the shelflife of mushrooms sliced? What is the shelife of rehydrated hashbrowns? What is the shelflife of portioned spinach? What is the shelflife of romaine lettuce blend? What is the shelf life of sliced tomatoes? What is the shelflife of sliced avocado? What is the shelflife of diced ham? What is the shelife of por roast? What is the shelife of cupcake icing? What is the shelflife of marinara? What is the shelflife of salsa? What is the shelflife of salad dressings? What is the shelf life of french toast concentrate? What is the shelflife of sausage links precooked? What is the shelflife of smoked sausage What is the shelflife of steak strips? What is the shelflife of turkey bacon? 3 minutes 10-12 minutes 14-16 minutes 4 minutes 4 minutes 4-6 minutes 4 minutes 4 minutes 4 3.5 minutes 3.5 minutes 4.5 minutes 3 minutes 3-3.5 minutes 2 minutes 4 hours 4 days 20 minutes 30 minutes 1 hour 2 days 1 day 4 days 1 day 4 hours 3 days 4 hours 3 days 2 days 3 days 3 days 3 days 1 day 2 days 2 days 2 days 2 days 1 day 1 hr 5 days 5 days 3 days 7 days 7 days 7 days 5 days 5 days 5 days 5 days 5 days What is the shelf life of talapia? What is the shelflife of TBOne steak? What is the shelflife of stage 1 bacon? What is the shelflife of buttered corn? What is the shelflife of strawberries in glaze? What is the shelflife of turkey gravy? What is the shelflife of white cheese sauce? What is the shelflife of hollandaise sauce? What is the shelflife of shredded cheese? What is the shelflife of eggs? What is the shelflife of non orange juices? What is the shelflife of roasted turkey breast? What portion size should diced ham be portioned? What sized laddle should be used for LBA? What syrup pump should be used with the monin syrups? What size scoop should be used with sour cream in the BOH? What size scoop should be used with sour cream in the FOH? What sized portioned should mashed potatoes be? What size portion should gravy be? What size portion should salsa be? What size scoop should be used with lingonberries? What size laddle should be used with cupcake icing? What sized scoop should be used with ice cream? How mach water is used in a batch of buttermilk batter? How high can you stack stage 1 bacon after prep? How long should you rehydrate hashbrowns? What is the minimum time rehydrating hashbrowns should be held at room temp when prepared before use? What is the thaw time for a single tray of black angus beef pucks? What is the thaw time for two stacked trays of beef pucks? What thickness should onions be cut? What thickness should mushrooms be cut ? What thickness should tomatoes be cut? How should lemon wedges be cut? What is the correct diameter for crepes? What is the maximum height crepes should be stacked? What are poached eggs usually served on? What butter should be used on toast? What is the only oil approved for simple and fit menu? What oil is used for sirloin tips? What thickness should sliced bananas be cut? What side of a crepe should be facing out? 4 days 4 days 1 day 7 days 4 days 5 days 7 days 5 days 7 days 3 days 7 days 5 days 1 oz 1/2 oz 1/4 oz #30 #100 3 oz 2 oz 2 oz #100 1 oz #20 6 gallons plus 12 ounces 12 layers Overnight 20-30 mintues 24 hours 3 0hours 1/8 inch 1/8 inch 1/4 inches Cut lemons from blossom end to stem end (ends are not cut off) into 6 equal wedges and make a small cut in the center of each wedge. 8" rounds 20 crepes Toast Melted whipped butter Pam cookng spray Salad oil only 1/4" web side What oil is used for talapia? What should you use to help heat talapia? Should you prefill coffee filters/etc? What is the maximum hold time for glass pot coffee? What is the maximum hold time for urn/satellite coffee? What is the hold time for brewed iced or sweet tea? How many tomatoes go on the house salad? What should you do when escorting guests to their table? Where should you handle glasses? What is the 5 step training method at IHOP? Salad oil only Bell cover no 25 minutes 60 minutes 8 hours 2 slices cut in half Walk at their pace and engage in light conversation At the base Plan, tell ,show, do, review