University:
Cameron University
Course:
MGMT 3613 | Operations Management
Academic year:

2024
Views:

67

Pages:

2
Author:

Braiden Lam

MGMT 3613 | Operations Management Chapter 7 Taxonomy I. II. III. IV. Operations Strategy Job Design Job Design: the act of specifying the contents and methods of jobs. Focus on what, who, how, and where the job is done. Ergonomics: incorporation of human factors in the design of the workplace. a. Specialization Specialization: work that concentrates on some aspect of a product or services. b. Behavioral Approaches to Job Design Job Enlargement: giving a worker a larger portion of the total task, by horizontal loading. Horizontal Loading: the additional work is on the same level of skill and responsibility as the original job. Job Rotation: workers periodically exchange jobs. Job Enrichment: increasing responsibility for planning and coordination tasks, by vertical loading. c. Motivation d. Teams Self-Directed teams: groups empowered to make certain changes in their work processes. e. Methods Analysis Method Analysis: analyzing how a job is done. Flow Process Chart: chart used to examine the overall sequence of an operation by focusing on movements of the operator or flow of materials. Worker-Machine Chart: chart used to determine portions of a work cycle during which an operator and equipment are busy or idle. f. Motion Study Motion Study: systematic study of the human motions used to perform and operation. Motion Study Principles: guidelines for designing motion-efficient work procedures. Therbligs: basic elemental motions that make up a job. Micromotion study: use of motion pictures and slow motion to study motions that otherwise would be too rapid to analyze. g. Working Conditions Work Measurement Work Measurement: determining how long it should take to do a job. Standard Time: the amount of time it should take a qualified workers to complete a specified task, workings at a sustainable rate, using given methods tools and equipment, raw materials, and workplace arrangement. a. Stopwatch Time Study Stopwatch time study: development of a time standard based on observations of one worker taken over a number of cycles. b. Standard Elemental Times Standard Elemental Times: time standards derived from a firm's historical time data. c. Predetermined Time Standards Predetermined Time Standards: published data based on extensive research to determine standard elemental times. d. Work Sampling Work Sampling: technique for estimating the proportion of time that a worker or machine spends on various activities and the idle time. Random number table: table consisting of unordered sequences of numbers, used to determine random observation schedules. Compensation Time-based system: compensation based on time an employee has worked during a pay period. Output-based (incentive) system: compensation based on amount of output an employee produced during a pay period. a. Individual Incentive Plans b. Group Incentive Plans c. Knowledge-Based Pay Systems d. Knowledge-based pay: a pay system used by organizations to reward workers who undergo training that increases their skills. Management Compensation