University:
Cameron University
Course:
MGMT 3613 | Operations Management
Academic year:

2024
Views:

292

Pages:

2
Author:

Elisa Morris

MGMT 3613 | Operations Management Chapter 7 Key Terms 1. Job Design: the act of specifying the contents and methods of jobs. Focus on what, who, how, and where the job is done. 2. Ergonomics: incorporation of human factors in the design of the workplace. 3. Specialization: work that concentrates on some aspect of a product or services. 4. Job Enlargement: giving a worker a larger portion of the total task, by horizontal loading. 5. Horizontal Loading: the additional work is on the same level of skill and responsibility as the original job. 6. Job Rotation: workers periodically exchange jobs. 7. Job Enrichment: increasing responsibility for planning and coordination tasks, by vertical loading. 8. Self-Directed teams: groups empowered to make certain changes in their work processes. 9. Flow Process Chart: chart used to examine the overall sequence of an operation by focusing on movements of the operator or flow of materials. 10. Worker-Machine Chart: chart used to determine portions of a work cycle during which an operator and equipment are busy or idle. 11. Motion Study: systematic study of the human motions used to perform and operation. 12. Motion Study Principles: guidelines for designing motion-efficient work procedures. 13. Therbligs: basic elemental motions that make up a job. 14. Micromotion study: use of motion pictures and slow motion to study motions that otherwise would be too rapid to analyze. 15. Work Measurement: determining how long it should take to do a job. 16. Standard Time: the amount of time it should take a qualified workers to complete a specified task, workings at a sustainable rate, using given methods tools and equipment, raw materials, and workplace arrangement. 17. Stopwatch time study: development of a time standard based on observations of one worker taken over a number of cycles. 18. Standard Elemental Times: time standards derived from a firm's historical time data. 19. Predetermined Time Standards: published data based on extensive research to determine standard elemental times. 20. Work Sampling: technique for estimating the proportion of time that a worker or machine spends on various activities and the idle time. 21. Random number table: table consisting of unordered sequences of numbers, used to determine random observation schedules. 22. Time-based system: compensation based on time an employee has worked during a pay period. 23. Output-based (incentive) system: compensation based on amount of output an employee produced during a pay period. 24. Knowledge-based pay: a pay system used by organizations to reward workers who undergo training that increases their skills.