University:
Eastern Kentucky University
Course:
MGT 301 | Principles of Management
Academic year:

2020
Views:

360

Pages:

6
Author:

Shyanne Johnson

Managing Change Managing Change Why Managing Change is Not a Simple Matter – Tension and Paradox • Organizational change is a complex process that deserves careful attention • While change processes can benefit from thoughtful management, the large range of the factors that influence outcomes means that desired outcomes are not guaranteed • Reflecting on the experience of change as it has occurred in different organizations provides insight into the factors that can be involved and the variety of outcomes that can occur Why Managing Change is Not a Simple Matter – Tension and Paradox Managing Change • Transformational change, or ‘sweat the small stuff’? • Organizational capabilities, or personal skills? • Rapid change, or the ‘acceleration trap’? • Change leader, or distributed leadership? • Learning lessons, or implementing lessons? Beth Israel Deaconess Medical Center Managing Change • Managing a corporate turnaround • Key change issues: – Identification of the factors that explain the success of a particular initiative – Identifying factors specific to a change situation and those that constitute ‘lessons’ applicable more generally – The role of the ‘change leader’ Sears Holdings Managing Change • Evaluating the impact of a particular style of leading organizational change • Linking the appropriateness of a style of leading change to characteristics of the context in which the change is occurring • Judging the success of a change initiative J. C. Penney Managing Change • Evaluating the effectiveness of a turnaround strategy • Managing reactions to change • Unanticipated consequences of a change initiative Overview of Change Management Managing Change • • • • • • • • • • • Images of Managing Change Why Change? Contemporary Drivers and Pressures What to Change? A Diagnostic Approach What Changes and What Doesn’t? Vision and the Direction of Change Change Communication Strategies Resistance to Change Organizational Development and Sense-Making Approaches Change Management, Processual, and Contingency Approaches Sustaining Change versus Initiative Decay The Effective Change Manager: What Does it Take?