Chapter 8 E-Commerce Multiple Choice Part 1

Chapter 8-E-Commerce RATIONALE: POINTS: DIFFICULTY: Correct E-wallets are available for most handheld devices and offer a secure, convenient, and portable tool for online shopping. They store personal and financial information, such as credit card numbers, passwords, and PINs. See 8-6: E-Commerce Supporting Technologies 1 Easy REFERENCES: Explain four supporting technologies for e-commerce. QUESTION TYPE: True/False HAS VARIABLES: False LEARNING OBJECMIS9.BIDG. 19.08.06 TIVES: TOPICS: KEYWORDS: DATE CREATED: DATE MODIFIED: E-commerce implementation Remember 15. E-commerce is a subset of social commerce. ANSWER: False RATIONALE: True False Correct Social commerce is a subset of e-commerce that is influenced by social networks and other online media enhanced by the ever increasing power of smartphones. See 8-7: E-Commerce and Beyond: Social Commerce POINTS: DIFFICULTY: 1 Moderate REFERENCES: Explain social commerce and the reasons for its popularity. QUESTION TYPE: True/False HAS VARIABLES: False LEARNING OBJEC MIS9.BIDG.19.08.07 TIVES: TOPICS: Social commerce KEYWORDS: Understand DATE CREATED: DATE MODIFIED: Multiple Choice 16. Which is a supporting activity in a value chain? a. Operations b. Logistics C. Technological development d. Marketing and sales ANSWER: C RATIONALE: Correct. The supporting activities of a value chain are organizational infrastructure, human resource management, technological development, and procurement (gathering input). See 8-1: Defining E- Page 7 Chapter 8-E-Commerce Commerce POINTS: 1 DIFFICULTY: Easy REFERENCES: Define e-commerce and describe its advantages, disadvantages, and business models. QUESTION TYPE: Multiple Choice HAS VARIABLES: False LEARNING OBJEC MIS9.BIDG.19.08.01 TIVES: TOPICS: Value chain and e-commerce KEYWORDS: Remember DATE CREATED: DATE MODIFIED: 17. is a supporting activity in Michael Porter's value chain. a. Service b. Logistics C. Marketing and sales d. ANSWER: RATIONALE: Human resource management d Correct. The supporting activities of a value chain are organizational infrastructure, human resource management, technological development, and procurement (gathering input). See 8-1: Defining E-Commerce POINTS: DIFFICULTY: 1 Easy REFERENCES: Define e-commerce and describe its advantages, disadvantages, and business models. QUESTION TYPE: Multiple Choice HAS VARIABLES: False LEARNING OBJEC MIS9.BIDG.19.08.01 TIVES: TOPICS: Value chain and e-commerce KEYWORDS: Remember DATE CREATED: DATE MODIFIED: 18. is a primary activity in Michael Porter's value chain. Service a. Procurement b. Technological development c. Human resource management d. ANSWER: a RATIONALE: POINTS: 1 DIFFICULTY: Easy REFERENCES: Correct. The primary activities in Michael Porter's value chain are inbound logistics, outbound logistics, operations, service, and marketing and sales. See 8-1: Defining E-Commerce Define e-commerce and describe its advantages, disadvantages, and business models. Page 8 Chapter 8-E-Commerce QUESTION TYPE: Multiple Choice HAS VARIABLES: False LEARNING OBJECMIS9.BIDG. 19.08.01 TIVES: TOPICS: KEYWORDS: Value chain and e-commerce Remember DATE CREATED: DATE MODIFIED: 19. is a primary activity in a value chain that involves moving and storing products, from the end of the production line to end users or distribution centers. a. Marketing and sales b. Outbound logistics c. Operations d. Service ANSWER: b RATIONALE: POINTS: DIFFICULTY: Correct. Outbound logistics involves moving and storing products, from the end of the production line to end users or distribution centers. Inbound logistics includes tasks associated with receiving, storing, and disseminating incoming goods or materials. See 8-1: Defining E-Commerce 1 Easy REFERENCES: Define e-commerce and describe its advantages, disadvantages, and business models. QUESTION TYPE: Multiple Choice HAS VARIABLES: False LEARNING OBJEC MIS9.BIDG. 19.08.01 TIVES: TOPICS: KEYWORDS: DATE CREATED: DATE MODIFIED: Value chain and e-commerce Remember 20. In a value chain, service involves a. processing raw materials into finished goods b. identifying customer needs and generating sales c. activities to support customers after the sale of products d. tasks associated with receiving, storing, and disseminating incoming goods ANSWER: RATIONALE: POINTS: DIFFICULTY: C Correct. Service involves activities to support customers after the sale of products and services. Apart from service, inbound logistics, outbound logistics, operations, and marketing and sales are the other primary activities of a value chain. See 8-1: Defining E-Commerce 1 Moderate REFERENCES: Define e-commerce and describe its advantages, disadvantages, and business models. QUESTION TYPE: Multiple Choice HAS VARIABLES: False Page 9