Chapter 8 E-Commerce Multiple Choice Part 2

Chapter 8-E-Commerce 33. Ryan, an employee of Widget Corp., makes and sells customized paper notebooks. He uses the company's intranet to advertise the notebooks and sell them to the employees of the company. This is an example of e-commerce. a. consumer-to-consumer b consumer-to-business C. business-to-business d. business-to-consumer ANSWER: RATIONALE: a Correct. This is an example of consumer-to-consumer (C2C) e-commerce. C2C e-commerce involves business transactions between users, such as when consumers sell to other consumers via the Internet. See 8-2: Major Categories of E-Commerce POINTS: 1 DIFFICULTY: Challenging REFERENCES: HAS VARIABLES: False Explain the major categories of e-commerce. QUESTION TYPE: Multiple Choice LEARNING OBJECMIS9.BIDG . 19.08.02 TIVES: TOPICS: KEYWORDS: DATE CREATED: DATE MODIFIED: E-commerce types and models Apply 34. In the context of e-government applications, crisis response is categorized as a application. government-to-citizen government-to-business b. government-to-government C. government-to-employee d. C ANSWER: RATIONALE: POINTS: 1 DIFFICULTY: Easy Correct. Crisis response is categorized as a government-to-government (G2G) application. Disaster assistance is also a G2G application. See 8-2; Major Categories of E-Commerce REFERENCES: Explain the major categories of e-commerce. QUESTION TYPE: Multiple Choice HAS VARIABLES: False LEARNING OBJECMIS9.BIDG . 19.08.02 TIVES: TOPICS: KEYWORDS: DATE CREATED: DATE MODIFIED: E-commerce types and models Remember 35. In the context of e-government applications, e-training for government officials is categorized as a application. a government-to-citizen b. government-to-business C. government-to-government d. government-to-employee ANSWER: d Page 16 Chapter 8-E-Commerce RATIONALE: POINTS: DIFFICULTY: Correct. E-training for government officials is categorized as a government-to-employee application. Sce 8-2: Major Categories of E-Commerce 1 Easy Explain the major categories of e-commerce. REFERENCES: HAS VARIABLES: False QUESTION TYPE: Multiple Choice LEARNING OBJECMIS9.BIDG. 19.08.02 TIVES: TOPICS: KEYWORDS: DATE CREATED: DATE MODIFIED: E-commerce types and models Remember 36. E-commerce activities that take place within an organization's data communication network are part of commerce. e- interbusiness. b. agribusiness nonbusiness d. intrabusiness ANSWER: d RATIONALE: Correct. Organizational (intrabusiness) e-commerce involves e-commerce activities that take place. inside an organization, typically via the organization's intranet. Intrabusiness e-commerce supports overall e-business activities. See 8-2: Major Categories of E-Commerce POINTS: 1 DIFFICULTY: Easy REFERENCES: Explain the major categories of e-commerce. QUESTION TYPE: Multiple Choice HAS VARIABLES: False LEARNING OBJEC MIS9.BIDG. 19.08.02 TIVES: TOPICS: KEYWORDS: DATE CREATED: E-commerce types and models Remember DATE MODIFIED: 37. is the first activity involved in a typical business-to-consumer (B2C) cycle. a. Fulfillment h Information sharing C. Ordering d. Payment ANSWER: b RATIONALE: Correct. The activities of a B2C company are most likely to begin with the company sharing information with consumers. A B2C e-commerce company can use a variety of methods to share information with its customers, such as company Web sites, online catalogs, e-mail, online Chapter 8-E-Commerce POINTS: DIFFICULTY: advertisements, video conferencing, message boards, and newsgroups. See 8-3: B2C E-Commerce Cycle 1 Easy REFERENCES: Describe the business-to-consumer e-commerce cycle. QUESTION TYPE: Multiple Choice HAS VARIABLES: False LEARNING OBJEC MIS9.BIDG. 19.08.03 Business-to-consumer e-commerce TIVES: TOPICS: KEYWORDS: Remember DATE CREATED: DATE MODIFIED: 38. Service and support are more important in e-commerce than in traditional commerce because e-commerce companies a. do not have a physical location to help maintain current customers b. focus only on attracting new customers c. do not continue business with unsatisfied customers. d. rarely cut out the middleman in the link between suppliers and consumers ANSWER: RATIONALE: POINTS: DIFFICULTY: a Correct. Service and support are more important in e-commerce than in traditional commerce, given that e-commerce companies do not have a physical location to help maintain current customers. Because maintaining current customers is less expensive than attracting new customers, e-commerce companies should make an effort to improve customer service and support. See 8-3: B2C E-Commerce Cycle 1 Moderate REFERENCES: Describe the business-to-consumer e-commerce cycle. QUESTION TYPE: Multiple Choice HAS VARIABLES: False LEARNING OBJEC MIS9.BIDG. 19.08.03 TIVES: TOPICS: KEYWORDS: Business-to-consumer e-commerce Understand DATE CREATED: DATE MODIFIED: 39. In the context of the seller-side marketplace model, approved list of sellers. prevents purchases from suppliers that are not on the a. e-ticketing b. e-procurement c. the third-party exchange d. the trading partner agreement ANSWER: b