Information Systems Business Applications and Support

I. Multiple Choice Questions / T & F 1. Knowledge workers refers to: a. People who spend most of their workday creating, using, and distributing information. b. Machines and media. c. Data that have been placed into a meaningful context for an end user. d. Information products 2. Roles of IS in business include the support of: a. E-business operations. b. Data resources c. Business decision making. d. Enterprise collaboration systems 3. E-business applications involve the use of IT to reengineer: a. Cross-functional informational systems b. Business processes to support e-business operations. c. Management support systems d. Types of information systems 4. Management support systems are used to support: a. End users b. Knowledge workers c. Sales managers with Web-based decision support systems. d. Data or information processing 5. E-commerce involves using information technology for online business transactions to: a. Enhance data security. b. Gain a strategic advantage over competitors. c. Improve network infrastructure. d. Develop management information systems 6. Information system is a term used to describe: a. A group of interrelated components with a clearly defined boundary. b. The execution of activities to convert data into information. c. A system that uses people, hardware, software, and network resources to collect, transform, and disseminate information within an organization. d. The support of business processes and operations. 7. Computer-based information system refers to: a. An information system using computers and their hardware and software. b. Data resources c. Enterprise collaboration systems d. Control 8. End users are defined as: a. People who spend most of their workday creating, using, and distributing information. b. Knowledge workers c. Anyone who uses an information system or the information it produces. d. Roles of IS in business 9. E-business applications utilize: a. Groupware tools to support collaboration among networked teams. b. Data resources c. Information system activities d. The Internet, corporate intranets, and interorganizational extranets for e-business operations. 10. E-commerce involves: a. Enhancing communication within an organization. b. Using the keyboard of a computer to enter data. c. The buying, selling, marketing, and servicing of products over the Internet and other networks. d. Supporting oil refinement processes. 11. Enterprise collaboration systems use: a. Control b. Roles of IS in business c. Groupware tools to support collaboration among networked teams. d. Information 12. System is defined as: a. Making adjustments to a system’s components so that it operates properly. b. A group of interrelated components with a clearly defined boundary working together toward the attainment of a common goal. c. Data about a system’s performance. d. People who develop and operate information systems. 13. Feedback refers to: a. Using the keyboard of a computer to enter data. b. Computing loan payments. c. Printing a letter you wrote using a computer. d. Data about a system’s performance. 14. Control involves: a. Making adjustments to a system’s components so that it operates properly. b. Having a sales receipt as proof of a purchase. c. Support of business processes and operations d. Developing successful information system solutions 15. Data are: a. Facts or observations. b. A major challenge for business managers and professionals today. c. Data that have been placed into a meaningful context for an end user. d. End users and information systems professionals. 16. Processing involves: a. Types of information systems b. Converting data into information. c. Software resources d. Feedback 17. Information system activities encompass: a. Machines and media. b. Management information systems c. An information system that uses people, hardware, software, network, and data resources d. Converting data into information. 18. Hardware resources encompass: a. Machines b. Programs c. Cross-functional informational systems d. Roles of IS in business 19. Media include: a. Magnetic disks, optical disks, and paper forms. b. Computers, disk drives, video monitors, and printers as examples. c. Programs and procedures. d. Information system activities. 20. Software resources encompass: a. Programs and procedures. b. Management information systems c. Machines d. Data resources 21. Programs are: a. A set of instructions for a computer. b. A set of instructions for people. c. End users and information systems professionals. d. Information products 22. Procedures are: a. A set of instructions for people. b. Machines c. Information system activities d. Data resources 23. Data resources should be viewed the same way as: a. Information system activities b. Management support systems c. Operations support systems d. A major challenge for business managers and professionals today. 24. End users and information systems professionals are categorized as: a. Types of information systems b. Roles of IS in business c. Hardware resources d. Machines 25. Input refers to: a. Using the keyboard of a computer to enter data. b. Computing loan payments. c. Printing a letter you wrote using a computer. d. Saving a copy of the letter on a magnetic disk. 26. Processing involves activities such as: a. Computing loan payments. b. Saving a copy of the letter on a magnetic disk. c. Having a sales receipt as proof of a purchase. d. Developing successful information system solutions. 27. Output refers to: a. Printing a letter you wrote using a computer. b. Developing successful information system solutions. c. Data that have been placed into a meaningful context for an end user. d. Information products. 28. Storage involves a. Developing successful information system solutions. b. Having a sales receipt as proof of a purchase. c. Saving a copy of the letter on a magnetic disk. d. Data that have been placed into a meaningful context for an end user. 29. Control is important for: a. Developing successful information system solutions. b. Making adjustments to a system’s components so that it operates properly. c. E-business applications. d. Information.