Using MIS Answer Key Part 2

28) After making minor changes to a team report, Jeff felt like he had done enough work on the project. When he was asked to contribute more, he got offended and quit responding to requests from some team members. Jeff's inability to receive critical feedback indicates a lack of ________ skills. A) systems thinking B) collaboration C) abstract reasoning D) experimentation E) ideation 29) ________ is the activity of two or more people working together to achieve a common goal, result, or work product. A) Systems thinking B) Abstract reasoning C) Collaboration D) Experimentation E) Competition 30) Cami is the marketing manager for a regional furniture maker. She closely monitors the impact of each marketing campaign on overall sales. She routinely tries novel promotional offers to reach first-time customers. Which of the following skills does Cami exhibit? A) systems thinking B) experimentation C) abstract reasoning D) collaboration E) troubleshooting 31) ________ is defined as making a reasoned analysis of an opportunity, envisioning potential solutions, evaluating those possibilities, and developing the most promising ones, consistent with the resources one has. A) Troubleshooting B) Abstract reasoning C) Problem-solving D) Experimentation E) Cognition 32) Which of the following is an example of systems thinking? A) Working with colleagues in other countries. B) Testing a new product before presenting it to management. C) Looking at a can of beans in the grocery store and connecting it to U.S. immigration. D) Creating a model of how customers are created. E) Providing and receiving critical feedback. 33) ________ is the single most important skill for effective collaboration. A) Being nice B) Experimentation C) Being able to connect the inputs with the outputs D) Giving and receiving feedback E) Fearlessness 34) The mismatch between the high level of tech skills demanded by employers and the low level of tech skills held by employees is called ________. A) the technology skills gap B) the digital divide C) under demand training D) systems thinking E) social re-engineering. 35) Bryce, a floor manager at an industrial plant, works well with all of his line employees. Bryce's ability to collaborate is a routine skill. F 36) A person's strong abstract reasoning skills won't be able to easily construct models. F 37) According to The U.S. Bureau of Labor Statistics, the demand for information systems and business jobs are low and future wage growth appears stagnant. F 38) What job prospects are available for professionals who know how to use information systems (ISs)? Answer: Application analyst. Cyber security analyst. Data analyst. Data scientist. Database administrator. Information systems manager. IT consultant. IT technical support officer. 39) Explain the four nonroutine cognitive skills that are key to a successful career today. Answer: The four nonroutine cognitive skills identified as critical for organizations in the current scenario are as follows: (1) Abstract reasoning–the ability to make and manipulate models. (2) Systems thinking–the ability to model the components of a system, to connect the inputs and outputs among those components into a sensible whole that reflects the structure and dynamics of the phenomenon observed. (3) Collaboration–the activity of two or more people working together to achieve a common goal, result, or work product. (4) Ability to experiment–making a reasoned analysis of an opportunity, envisioning potential solutions, evaluating those possibilities, and developing the most promising ones, consistent with the resources you have. 40) Why does the author feel this course is the most important course in the business school? Answer: 1. It will give you the background you need to assess, evaluate, and apply emerging information systems technology to business. 2. It can give you the ultimate in job security–marketable skills–by helping you learn abstraction, systems thinking, collaboration, and experimentation. 3. Many well-paid MIS-related jobs are in high demand. 41) Which of the following is an example of computer hardware? A) a monitor B) a browser C) a spreadsheet D) an operating system E) a variable 42) The storage disks in a computer are an example of the ________ component of information systems. A) hardware B) software C) intangible D) virtual E) bootable 43) An operating system like Windows or Linux is an example of the ________ component of an information system. A) software B) hardware C) tangible D) physical E) virtual 44) The method used to start a program is part of the ________ component in the fivecomponent framework. A) hardware B) software C) people D) procedures E) data 45) Even if you are not a programmer or a database designer, you still should take a(n) ________ in the systems development process. A) interest B) active role C) positive outlook D) your opinion E) matter of fact attitude 46) Zach follows the instructions that show him how to create a custom Web site in his school's learning management system. These steps that he follows are examples of the ________ component of an information system. A) procedure B) data C) software D) hardware E) memory 47) Noel creates a table listing the number of students in his biology class, their names, age, and phone numbers. His table is an example of the ________ component of an information system. A) program B) data C) information D) hardware E) process 48) The ________ component of the five-component framework of an information system includes individuals who maintain the data and support the networks of computers. A) procedural B) people C) data D) networking E) storage 49) Which of the following statements is TRUE of business users who administer the development of information systems? A) It is mandatory that they hold a degree in database management. B) They should take an active role in the system's development. C) They should refrain from specifying the system's requirements. D) When the system fails, they must refrain from performing tasks related to system recovery. E) They are skilled programmers. 50) As a business professional, what is one of the reasons you should be involved in information systems (IS) development? A) Information technology professionals know exactly what the business needs. B) To understand the business requirements. C) Because you are in upper management and must decide all of the information technology requirements. D) You do not have to be involved. E) You have to know what to do in case the system fails. 51) All of the following are examples of ancillary functions you may be asked to do in your department as a user of information systems (IS) except: ________. A) Create a database B) Protect the security of the system C) Back up data D) Perform tasks while the system is down. E) Employ the system 52) According to the five-component framework, the five components of an information system are present in every information system. T 53) The five-component framework applies to simple and complex information systems. T 54) Information systems exist to help people who work in an organization to achieve the strategies of that business. T 55) Social networking has all the components in the Five-component framework. T 56) Information systems are created for the sheer joy of exploring new technologies. F 57) Define the terms system, information system, and management information system. Answer: A system is a group of components that interact to achieve some purpose. An information system (IS) is a group of components that interact to produce information. A management information system is defined as a system that helps organizations achieve their strategies. 58) List and briefly explain the five-component model of an information system with examples. Answer: The five components described in the model are: computer hardware, software, data, procedures, and people. These five components are present in every information system, from the simplest to the most complex. For example, when one uses a computer to write a class report, he/she is using hardware (the computer, storage disk, keyboard, and monitor), software (Word, WordPerfect, or some other word-processing program), data (the words, sentences, and paragraphs in the report), procedures (the methods used to start the program, enter the report, print it, and save and back up the file), and people (the user). 59) List the three key elements of management information systems. Answer:management and use, information systems, and strategies. 60) What is the difference between information systems (IS) and information technology (IT)? Answer:ở trên đọc lại đi ^^ 61) According to the five-component model of information systems, the ________ component provides instructions for the people who use information systems. A) software B) data C) hardware D) procedure E) storage