Chapter 10 & 11 - Motivating and Infuencing + Culture & Ethics

CHAPTER D-Leading: motiating and Influencing Types: Content Human needs Process How work is done O content theories motivation theory + models Maslow's hierarchy of needs theory (based on physiological survival, safety and security, belongingness, esteem, self-actualization) *-process theories 2. Alderfer's ERG theory (based on existence, relatedness, growth) Herzberg's two-factor theory (based on hygiene factors and motivators) McClelland's acquired (learned) needs theory (based on achievement, affiliation, power) Adams's equity theory (based on fairness of outcomes relative to inputs) Vroom's expectancy theory (based on effort, performance, outcome) 7. Locke's goal-setting theory (based on goals) Skinner's reinforcement theory (based on rewards and punishments) 1) moslow's Hierarchy of Needs (1950s) Self- actualization Esteem Belongingness Safety and security Physiological survival •People don't really Fill in order All are important ex. -safe work environ. Job security meaning in wor -meaning 2) Alderfer's ERG can be motivated to seen 3 needs in forying order seek more inan 1 at once a) Existence (physiological sarcry) Aldefer's Need Examples hore Dalle Life Examples for HCO Worker b) Relatedness (Belongingness esteem) wed at all housing protection from crime securecti c) Growth (self actualization) Selfenpact, respectfiom sence, affertios, hierd Becagnifier, empect hom buss.performance asant Biendly rowerkers, ar motivators Relate to work ilseif lead to satisfaction ex. doing good work, Pealing Success, mamry on Impact If adequare, prevents dissatispacing Hygiene factors related to dissatisfocion external to work HDRIF -ex. Pay, supervision, Policies 3) Herzberg's Two-Factor workers motivated by increased Feelings of satisfaction 4) McClelland's Acquired Needs Grow up. nequire S culturally rooted needs 6) Achievement -occomplish tasks b) Affiliation-social interaction, participation, Support can be learned throughout life c) Power control in pluence over self, environment, & others. 5) Adams Equity (1960s) peoples desire to be treated fairly Inputs corputs Poy, benefits, recognition,+ Other rewards * manager challenge. get workers to see totality of rewards education, experience, Skills, time effort, etc kas nor te offolls + Performance (6) Vicom's Expectancy (1960s) motwored by how much they want something. hing the livelhood they perceive of getting it *problem people dont always size things rationally 7) Locke's Goal Setting + Goals would motivate people Increuses morshown The goal is specific, not general. The goal is challenging yet attainable; it is of manageable size and complexity. People know the goal. People accept and are committed to the goal. People have the knowledge, ability, and resources to attain the goal. People receive enough feedback on progress toward the goal. from berovioral Psych research works best w/ clear connection between behavior Consequence 8) Skinner's Reinforcement motivated by consequences (positive negative) •Power: Ability to in Fluence others to achieve outcomes -personal: Based on a person. -Positrional Based on a position in an organization Politics: Use of power to influence decisions Appelsea for or support "hecause we at fticul Coalition-bald a group of supporters and loyal Sollower moderne ad arab and Luhung-gre eshen sushing they wan inform Segradation-fatter and peale ken Impi-appeal to streak, hop, and p Ленина, persely mind B-perunade my face logic and ratio hasking Political Tactics