Introduction ”When dealing with people, remember you are not dealing with creatures of logic, but with creatures of emotion.” A leader’s ability to manage own emotions and that of their followers during communication plays a crucial role in defining how successful a leader is. Emotional intelligence is required in each structure and dimension of human interaction in business, be it...
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Emotional Intelligence (EI) is a highly contentious topic within the business world. Some advocates of the concept of EI claim that it accounts for up to 90% of variance between top performing management and average-performing management (Goleman, 2000). However, the debate of EI among academics remains more controversial. For instance, Locke (2005) argued that EI is invalid because it is...
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Erin Brockovich, a frantic out-of-work divorcee and mother of three who persuades a legal counsellor Ed Masry to contract her and afterwards discovers a fantastic law body of evidence against PG&E company. Powered by a craving to accommodate her family and a consistently developing sympathy for the clueless casualties of a grave social bad form, the improbable Brockovich triumphs over...
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Emotional Development Emotional development is a process that a child develops from dependence to a fully functioning adult and applies to most life forms. The study of emotional development has made great strides since the 1970s. Prior to this period, emotions in infancy were viewed as diffuse responses of physiological arousal to changes in stimulation. Emotions were not necessarily linked...
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Abstract In the mid-1990s, the traditional buyer-seller sales style began shifting to a consultative relationship based model withan emphasis is on “satisfying the customers’ needs”and “not trading goods for money’. Understanding the perspective of the potential buyer and creating a potential need to buy the product started gaining importance.This in turn made good sales “being educating, consulting, solving problems, providing...
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For the past decades, emotional intelligence has been a debatable and an essential topic in understanding the different domains in human life (Drigas & Papoutsi, 2018). Emotional intelligence is the capability of understanding, identifying, using, expressing and managing the emotions (Kotsou, Mikolajczak, Heeren, Grégoire & Leys, 2018). It has an essential role in both work and relationships among people as...
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ABSTRACT Leadership styles may be of relevance to in a variety of situations where there is a requirement to manage others. The main objectives of the study is to analyse the relationship between Emotional Intelligence factors and leadership of Employees. Convenience sampling was also used to determine the sample size for the Employees. A total of 60 employees are taken...
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From the expansive world of technological reality delivering Artificial Intelligence (AI) to the truth of fading humanity killing Emotional Intelligence (EI), we need to respond to the ways in which the millennial’s world is shape-shifting, and what lies ahead. Formal education is not enhancing the learner’s ability to live a good life, have peace with oneself and others, and become...
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Gender Equity, as previously discussed, is ensuring equal opportunities, obligations and rights. This term was first tossed at the Beijing platform for Action by Islamic fundamentalists in 1995. Also Vatican followers joined hands who sought to divide their property to their kids according to their needs not equally, in their gender specific roles. According to our study, emotional intelligence plays...
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Leadership has been a significant recorded presence in the history of the populace and is one of the world’s oldest preoccupations. Leadership has been evident for over 5000 years from the ancient Egyptian hieroglyphics and has been a continuing theme amongst philosophers; theorists and entire societies. A pied group of noteworthy historical figures have enacted leadership including Moses, Confucius, Plato,...
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Abstract The purpose of this paper is to review the study done on the relationship between emotional intelligence and ethical judgement for people in managerial roles. This study focuses on understanding the factors that contribute to the ethical challenges faced by today’s business environment. The researchers statistically analyzed data from two online surveys to examine the interconnection between emotional intelligence...
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Abstract Many studies exhibit that Emotional Intelligence (EI) improves academic performance (AP) in medical undergraduates and secondary schools. This study aims to examine whether there is a direct link between EI, expected workload and AP and amongst business students. The theory comprises of final year undergraduate students having higher EI in TEIQue-SF and final examination than the 1st and 2nd...
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Everyone knows that high IQ is no guarantee of success or happiness. Emotional Intelligence: Why it can matter more than IQ by Daniel Goleman was named of the 25 most influential business management books by Time Magazine with 5,000,000 copies in print worldwide and translated into 40 languages. In this book Daniel Goleman expands the model of what it means...
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In the African context, a number of studies have been done and according to the literature reviewed emotional intelligence was reported to have a significant positive correlation with academic achievement. Ogundokun and Adeyemo (2010) designed a study in Nigeria to investigate the influence of emotional intelligence and academic motivation on learning outcomes of students in secondary schools. The study used...
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As a manager handling emotion is very important in gaining the respect of your employees (Deutschendorf, 2016). When a manager is unable to control their emotions, it causes problems within the workplace such as employee morale, retention and more (Deutschendorf, 2016). Knowing just the right amount to share without being overly emotional, it is healthy for a leader to have...
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When times are difficult, leaders are isolated and brought to prominence. A project manager’s push into prominence as a result of the change in the client requirements, the economy, technology, and so on. The above can apply to project environments. An important concept that any project manager or organization has to comprehend is that people's needs have changed as they...
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To be able to properly define the leadership styles and their application, it is important to look at the theory of emotional intelligence (EI). Although there are differences in the various EI models proposed and the method used by researchers to determine it (Cherniss, 2010), the fundamental concept of emotional intelligence is based on three principles: first that emotions are...
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Abstract Today’s highly competitive business climate requires organisations to rely on the workforce’s innovation to differentiate themselves from competitors and achieve business success. This longitudinal study will examine whether leader emotional intelligence (EI) is linked to staff creativity in the long-term. Leaders’ EI is hypothesised to positively correlate with their immediate staffs’ creativity over an 18-month period. Participants will be...
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Among Asian countries, Sri Lankan economy occupies an extremely very important position as a mixed economy having share in varied sectors like textile's sector, the sports goods industry, the agriculture sector, the services sector and other industries. In service sector, Sri Lanka banking sector keeps the largest share and growing very fast. After the Liberalization Privatization Globalization, the banking sector...
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Emotional intelligence refers to the ability to identify and manage one’s own emotions, as well as the emotions of others (Emotional Intelligence, n.d.). I will analyze the four key elements and how they apply to me in my career. Victor Vroom had an expectancy theory that emphasized on two things that motivated people. I will use this theory in order...
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Over the last 50 years, organizations have been obsessed with identifying the traits or characteristics associated with effective leadership (Parry and Meinal, 2002). According to Voger (2018), “leadership is about developing people and helping others reach their full potential. It’s about equipping others with the light tools and strategies no one to maximize the success of an organization but also...
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Emotional intelligence (EQ) is a relatively new concept in business terms – it was coined only thirty years ago by Salovey and Mayer and over time it has become recognised as a fundamental aspect of leadership (Owans, 2015). The importance of emotional intelligence in leadership is arguably more important than ever, with both current and emerging generations having very different...
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Empathy is the capacity to know the emotions of alternative persons who will assume or feel with someone else. Empathy includes listening to others, understanding them and communicating them. Emotional intelligence is yours ability to absorb the feelings. With this we have the power to know what they are saying to you, and to feel how your emotions have an...
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Introduction There are number of different types of intelligences which play an important role in one’s life and “Emotional Intelligence” or “Emotional quotient” is one these types of intelligences. In this paper I am going to write about the word “Emotional Intelligence”, its characteristics, history and how it became relevant in the twenty first century. I will also highlight my...
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Thesis How does emotional intelligence of managers affect the effectiveness of conflict management styles and interpersonal relations with subordinates? Introduction Theory on emotional intelligence Very often, there is a strong emphasis on the academic intelligence of an individual when looking at the fit for a job. However, there are multiple aspects that decide the best fit for a job besides...
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Abstract Emotional intelligence (EI) can be easily defining the ability of managing and controlling your emotions as well as recognize and influence the emotions of those around you. According to the Psychology people who are emotionally intelligence are aware of their own emotions; can harness and apply them and can manage it (their own emotions). Introduced by Dr. Daniel Goleman....
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Emotional intelligence is the ability to identify and manage one’s own emotions, as well as the emotions of others. In the class, we spent several week discussing and learning about emotional intelligence and how it affects us in our daily as well as professional lives. The first emotional intelligence activity we did was an emotional intelligence self-assessment that portrayed our...
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From the time we wake up in the morning, to the time we go to sleep at night, we are always cycling through emotions. Both positive feelings and negative feelings are experienced daily. How often do we, as college students, delve into each range within a twenty-four hour period, though? There is no simple answer to this question, because we...
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Abstract In this research paper the researcher analyzes the effect language in developing emotional intelligence in people from different sectors. 80 people were randomly selected from Bhilai city. The data was collected by using emotional intelligence scale which was formulated during research work. The finding reveals that the language we use is closely related to our lifestyle and our environment....
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ABSTRACT Purpose: The purpose of the study is to identify the role and relationship of Guna and Emotional Intelligence with the Work-life balance and Job Satisfaction of Female Professionals. The study will also identify the impact of Work-life balance on Job Satisfaction. The present study is still in process and in paper only few identified relationships will be explained. Research...
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