Communication with Administration

Communication with Administration The Importance of Communication with Administration Administrative communication is a process that includes the transfer of ideas and the careful copying of ideas, with the common goal of effectively. Because administrative communication is mostly about human problems, in the expression "careful copying of ideas" there needs to be a very large understanding (Yuwono; 1985: 3). Sutarto (1991: 23) stated that administrative communication is a series of structuring activities to convey information between employees in cooperation to achieve certain goals. From some of the opinions above, it can be concluded that administrative communication is the process of delivering news / information reciprocally to create cooperation among members of the organization in order to realize organizational goals effectively and efficiently. Elements of Administrative Communication According to Sutarto (1991: 34) stated that the elements of administrative communication are: a. Source Included in the definition of sources are coders, senders of news, sources of information or communicators, namely parties who have news that they want to convey to other parties. b. News Is an understanding that will be conveyed by the sender of the news to the recipient of the news. Materials for making news include letters, numbers, punctuation, counting marks, codes, symbols, sounds, colors etc. c. Channel Is a tool to convey news from the source of the news to the recipient of the news. d. News Recipient Is the party who obtains the news from the sender of the news. The recipient of the news is carried out by a group or organization. e. Results Administrative communication can cause the results of news recipients to increase / change their knowledge. f. Feedback Is the response / reaction of the recipient of the news to the sender of the news. Then there can also be a response or reaction back from the sender of the news to the recipient of the news, then mutual communication occurs. The existence of this feedback is what gives rise to dynamic administrative communication. g. Environment Administrative activities do not take place in a vacuum but in an atmosphere of interaction with the environment. Forms of Administrative Communication Regarding administrative communication in an organization structurally and based on organizational provisions according to (Yuwono; 1985: 23) administrative communication is divided into 2, namely: a. Formal communication Communication that occurs among members of the organization that has been expressly planned and determined in a formal organizational structure. b. Informal communication Communication that occurs among members of the organization on the basis of personal will or desire. The Role of Administrative Communication Communication is needed for the implementation of a well-organized and organized organization, so positive consequences are realized, namely: a. Proficiency arises in the performance of work because the information necessary for the performance of the work becomes available, and it becomes clear what is expected of a responsibility. b. Through communication, it will cause encouragement for morale. With administrative communication can be met the needs of personnel in carrying out their duties, it can also be understood why they work and can then be encouraged enthusiasm. c. Communication is the main tool for personnel to work together. Communication helps unite organizations by allowing personnel to influence and imitate one another (Yuwono; 1985: 4). Factors Affecting the Effectiveness of Administrative Communication Administrative communication is said to be effective if it is able to realize the mission of communication. So that it will cause positive consequences in the world of work. The factors that affect the effectiveness of administrative communication according to Yuwono (1985; 7) include: • Quality Communicator Communicators are an important factor in administrative communication. The qualities of communicators are the qualities that engender the trust of news recipients (communicants). The quality of communicators concerns the ability to think and have a good mentality (Yuwono; 1985: 8). • Communication Engineering Communication techniques essentially concern communication data and the delivery of information. The effectiveness of a communication depends on whether or not the data communicated is useful. Communication failure will occur if members of the organization convey something that is not in accordance with the actual data, whether it is castrated, distorted or added so that it has a very different meaning (Yuwono; 1985: 8). • Communication Media Communication in government apparatus organizations can use the media, it can also be without media. If without media it is commonly called primary communication, while if using media is called secondary communication. Primary communication is used with primary considerations for the purpose of harmonious working relationships, while secondary communication is used with efficiency considerations (Yuwono; 1985: 15). • Communication Channel Is a tool to convey news from the source of the news to the recipient of the news. In an organization, communication channels must be properly organized and formulated and subsequently notified by the members of the organization to serve as guidelines in communication. Communication channels generally follow a formal, multi-tiered organizational structure. But in addition to based on structure, communication can take other ways, for example because there are regulations or policies from leaders that regulate communication channels. • Communication Climate The climate of communication is the atmosphere of communication created by the pattern of relationships between persons that prevail there. In general, it can be said that a good atmosphere of communication is an atmosphere that is clean from subjective prejudices, group or regional feelings. The good atmosphere will help the effectiveness of communication (Yuwono; 1985: 18). • Communicant (communicatee) In addition to certain requirements that must be owned by communicators, requirements are also needed for communicants so that the implementation of administrative communications can run effectively and efficiently.