The Evolution of Management Thinking Questions Part 2

64. The three subfields of the classical perspective include: A. quanti tative mana geme nt, behav ioral scienc e, and admin istrati ve mana geme nt. bureaucratic organization, quantitative management, and the human relations movement. administrative management, bureaucratic organization, and scientific management. scientific management, quantitative management, and administrative management. E none of . these. 65. _____ is considered the "father of scientific management." A. B. C. D . E . 66. Frank B. Gilbreth Elton Mayo Henry Gantt Douglas McGregor Frederick W. Taylor Which of the following is a bar graph that measures planned and completed work along each stage of production by time elapsed? A. Time and Work chart B Gantt chart . C Time and . Motion chart DProduction and Delivery chart E Gilbreth . chart 67. Frederick Taylor's contributions were in the field of: A. B . C. D . E . scientific managemen t. human resource management. human relations. quantitative management. total quality management. 68. Which of the following is not a criticism of scientific management? A. B. C. D. E . 69. It does not appreciate of work. It does not appreciate the higher needs of workers. It does not appreciate the careful study of tasks and jobs. It does not acknowledge variance among individuals. It tends to regard workers as uninformed and ignored their ide suggestions. Standardization of work and wage incentives are characteristics of: A. B . C . bureaucr atic organiza tions. scientific management. quantitative management. D administrative . management. E behavioral . science. 70. Which of these is a major criticism of scientific management? A. It ignored the social context of work. B It ignored the impact of compensation . on performance. C . D . E . It overemphasized individual differences. It overemphasized the intelligence of workers. It emphasized the social context of work. 71. The assembly line is most consistent with which of the following general principles of management? A. Unity of command B Division of work . C. Authority D. Scalar chain E Quality . management 72. The bureaucratic organizations approach is a subfield within the _____. A. classical perspective B. systems theory C scientific management . D learning organization . E management science . view 73. According to Weber's ideas on bureaucracy, organizations should be based on which of these? A. Personal loyalty B Personal references . C Rational authority . D. Family ties E Charismatic . authority 74. Whereas scientific management focused on _____ , administrative principles approach focused on the _____. A. individual productivity; total organization B. organization productivity; individual effort C efficient procedures; management by principle . D. employee ability; employee loyalty E employee competence; work flow through the . organization 75. Archies' Antiques, Inc., is characterized by separation of management from ownership and by clearly defined lines of authority and responsibility. These characteristics are consistent with the principles of: A. scien tific mana geme nt. Bbureaucrati c organizatio ns. Cadministrat ive manageme nt theory. Dhuman resource manageme nt. E all of . these. 76. All of the following are characteristics of Weberian bureaucracy except: A. labor is divided with clear definitions of authority and responsibility that are legitimized as official duties. B positions are organized in a hierarchy of authority, with each position under the authority of a higher one. C all personnel are selected and promoted based on technical . qualifications. D administrative acts and decisions are recorded in writing. . E management is the same as the ownership of the . organization. 77. Max Weber felt selection of employees should be based on _____. A. educati on B. competence C. connections D political skills . E efficient . systems 78. Matrix Dress Designs operates using the concept of empowerment, where employees act independently and with management facilitating rather than controlling workers. These qualities represent which management approach? A. B . C . D . E . 79. Administrativ e principles approach Bureaucratic approach Scientific management approach Humanistic approach Behavioral sciences approach Positions organized in a hierarchy of authority is an important characteristic of: A. B . C . D . E . scientific managemen t. bureaucratic organizations. quantitative management. the human relations movement. total quality management. 80. UPS is successful in the small package delivery market. One important reason for this success is the concept of: A. globalization. B. employee flexibility. C. loose standards. D. bureaucracy. E non-bureaucratic organizational . system. 81. Mary Parker Follett contributed to which field? A. B . C . D . E . 82. Humanistic approach Scientific management approach Total quality management approach Quantitative approach to management Systems approach to management The principle that similar activities in an organization should be grouped together under one manager is the essence of the classical perspective known as: A. unity of command . B division of work. . C unity of direction. . D. scalar chain. E quality . management. 83. The use of specialization to produce more and better work with the same level of effort is consistent with the administrative management principle of: A. unity of comm and. B unity of . direction. C . D . scalar chain. division of work. E none of . these 84. Genex Dynamics is a ballistics company that uses the unity of command, scalar chain, and division of work principles. These are part of which management philosophy? A. B . C . D . E . Administrativ e principles approach Bureaucratic approach Scientific management approach Humanistic approach Behavioral sciences approach 85. The _____ refers to a chain of authority extending from top to the bottom of the organization and including every employee. A. 86. B . C . unity of comm and division of labor unity of direction D . E . scalar chain none of these Mary Parker Follett thought of leadership as _____, rather than techniques. A. B . C. D . E . 87. system s top managers people efficiencies floor managers A key finding in the Hawthorne studies was which of these? A. B . C . D . E . Stronger lighting increased productivity. More money resulted in increased productivity. Productivity declined in all experiments. Higher temperatures reduced productivity. Human relations increased productivity. 88. Chester Bernard felt that _____ could help a poorly managed organization. A. bureaucracy B. line managers C. efficiencies D. informal relations E top/down flow of . information 89. The findings provided by the Hawthorne Studies provided the impetus for the _____, despite flawed methodology or inaccurate conclusions. A. B . C . D . E . 90. A social group within an organization is part of the: A. B . C. D . E . 91. classical perspective humanistic perspective scientific management bureaucratic organizations contingency perspective formal organizati onal structure. informal organization. scalar chain. reorganization process. top management level. A significant contribution of Chester Barnard was the concept of: A. B . C . D . E . bureaucracy. the informal organization. total quality management. scientific management. traditional theory of authority.