Chapter 12 Managing Systems Support and Security

True/False 1. As enterprise-wide information systems grow more complex, configuration management becomes trivial. a. True b. False ANSWER: RATIONALE: False As enterprise-wide information systems grow more complex, CM becomes critical. POINTS: 1 DIFFICULTY: Easy REFERENCES: 411 QUESTION TYPE: True/False HAS VARIABLES: False LEARNING OBJECTIVES: SAD. 12e.12.03 - Explain seven strategies and techniques used for effective maintenance management NATIONAL STANDARDS: United States - BUSPROG: Technology TOPICS: KEYWORDS: DATE CREATED: Maintenance Management Bloom's: Remember 1/30/2019 11:41 AM 4/30/2019 9:24 PM DATE MODIFIED: 2. Bandwidth requirements are expressed in bytes per minute. a. True b. False ANSWER: RATIONALE: False Depending on the system, bandwidth can be measured in kilobits per second (Kbps), megabits per second (Mbps), or gigabits per second (Gbps). POINTS: 1 DIFFICULTY: Moderate REFERENCES: 416 QUESTION TYPE: True/False False HAS VARIABLES: LEARNING OBJECTIVES : SAD. 12e.12.04 - Describe techniques for system performance management NATIONAL STANDARDS: United States - BUSPROG: Technology System Performance Management TOPICS: KEYWORDS: DATE CREATED: Bloom's: Remember DATE MODIFIED: 1/30/2019 11:41 AM 4/30/2019 9:26 PM 3. In a public key encryption environment, each user on the network has a pair of keys: a foreign key and a private key. a. True b. False ANSWER: RATIONALE: POINTS: DIFFICULTY: REFERENCES: QUESTION TYPE: HAS VARIABLES: LEARNING OBJECTIVES: False In a public key encryption environment, each user has a pair of keys: a public key and a private key. 1 Moderate 426 True/False False SAD. 12e.12.07 - Assess system security at six levels: physical security, network security, application security, file security, user security, and procedural security NATIONAL STANDARDS: United States - BUSPROG: Technology TOPICS: KEYWORDS: DATE CREATED: Security Levels Bloom's: Remember 1/30/2019 11:41 AM DATE MODIFIED: 4/30/2019 9:28 PM 4. The hardening process that makes a system more secure is fully automatic. a. True b. False ANSWER: RATIONALE: False Hardening can be done manually or by using a configuration template, which speeds up the process in a large organization. POINTS: 1 DIFFICULTY: Easy REFERENCES: 430 QUESTION TYPE: True/False HAS VARIABLES: False security, network security, application security, file security, user security, and procedural security SAD.120.12.07 Assess system security at six levels: physical LEARNING OBJECTIVES: NATIONAL STANDARDS: United States - BUSPROG: Technology TOPICS: KEYWORDS: DATE CREATED: DATE MODIFIED: Security Levels Bloom's: Remember 1/30/2019 11:41 AM 4/30/2019 9:30 PM 5. In a secluded engineering attack, an intruder uses social interaction to gain access to a computer system. a. True DATE CREATED: DATE MODIFIED: 4/30/2019 9:48 PM 5/1/2019 12:39 PM 23. Preventative maintenance adds new capability and enhancements. False Preventive maintenance reduces the possibility of future system failure. a. True b. False ANSWER: RATIONALE: POINTS: 1 DIFFICULTY: Easy REFERENCES: 404 QUESTION TYPE: True/False HAS VARIABLES: False LEARNING OBJECTIVES: SAD. 12e.12.02 - Define the four types of maintenance NATIONAL STANDARDS: United States - BUSPROG: Technology TOPICS: KEYWORDS: DATE CREATED: DATE MODIFIED: Future Challenges and Opportunities Bloom's: Remember 4/30/2019 9:48 PM 5/1/2019 12:44 PM 24. A patch is a specially written software module that provides temporary repairs so operations can resume. a. True b. False ANSWER: True A patch is a specially written software module that provides temporary repairs so operations can resume. RATIONALE: POINTS: 1 DIFFICULTY: Easy REFERENCES: 405 QUESTION TYPE: True/False HAS VARIABLES: False LEARNING OBJECTIVES: SAD. 12e.12.02-Define the four types of maintenance NATIONAL STANDARDS: United States - BUSPROG: Technology TOPICS: KEYWORDS: DATE CREATED: Future Challenges and Opportunities Bloom's: Remember 4/30/2019 9:48 PM DATE MODIFIED: 5/1/2019 12:46 PM 25. Adaptive maintenance involves changing an operational system to make it more efficient, reliable, or maintainable. a. True