University:
Franklin University
Course:
MBA 707 | Mba Foundations
Academic year:

2023
Views:

366

Pages:

1
Author:

hisregressing

When employees who observe unethical or illegal behavior within their companies report it internally through a company ethics hotline, they are said to be ________. whistle-blowing Which of the following is an advantage to formal reporting mechanisms, such as a whistle-blowing hotline, in an organization? Unethical activities are brought to management's attention before serious damage is suffered. Which of the following statements is NOT true about whistleblowing? Whistleblowing occurs when employees conceal concerns about unethical or illegal behavior. Careful attention to ethics and etiquette is especially important when delivering bad news for all of the following reasons EXCEPT when ___________. the audience would prefer a direct approach The indirect strategy can ethically be used when ______________. the audience needs to be prepared for the news you will be sharing Which of the following statements describes an ethical approach to delivering bad news? The writer uses the indirect approach to soften the blow of bad news. Which of the following is the primary communication challenge when you are unable to meet a request? Giving a clear negative response without generating negative feelings Customers who make a claim or request an adjustment tend to be emotionally involved. If you are denying their request, it is best to __________. use the indirect approach Mary must turn down her employee's suggestion to buy expensive software that offers powerful, creative features. She should do all of the following EXCEPT _______. criticize the employee for not evaluating the cost of the proposal Which of the following statements could be considered defamatory? Either a lack of attention to the directions or an inability to read caused you to break the blade when you installed it. Your company has a small auditorium that you happily lend to nonprofit groups. However, this year, you must refuse a request from a popular community development organization because your sales team will be training in the facility on the requested day. An effective negative message could do any of the following EXCEPT _________________. let the reader know immediately that the auditorium is not available

When Employees Who Observe Unethical Or Illegal Behavior - Answer Key

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