Yardi Voyager Quick Reference Guide

Yardi Voyager Quick Reference Guide Entering “First Contact” for a Prospect (Call/Walk-in/e-mail) 1. Select “Add Guest” from dashboard. 2. Enter information in the fields (blue fields are “required”). 3. Select “Next.” This will “Save” your information. 4. Enter information on the Preferences screen (blue field are “required”). Be sure to type in the # of Bedrooms (do not leave as “0.”) 5. Select “Next.” This will “Save” your information. 6. If you do not have any additional occupants to enter at this time, you can go back “Home” on the Top Menu. Converting “First Contact” to a “Show” (Apt. Tour) 1. Select “Person Search” tab on the dashboard. 2. Enter last name of Prospect and select “Search.” NOTE: Entering the first 3 letters of the last name is preferred. 3. When search is completed, click on Prospect’s name. 4. Under “Leasing Steps” on right-hand side, select “Guest Card.” 5. On bottom of screen, select “Add New Contact.” 6. Select type of contact and fill in information (blue fields are “required”). 7. Fill in any additional information from your written Guest Card. Select “Next” to scroll through the screens and continue adding information. 8. On the “Select Unit” menu screen on bottom, select “Show” next to unit that Prospect toured. 9. You can go back to “Home” on the Top Menu at any time to exit the Guest Card mode. NOTE: It is not necessary to continue past “Select Unit” unless the prospect has submitted an application. Entering an Application 1. Select “Person Search” tab on the dashboard. 2. Enter last name of Prospect and select “Search.” 3. When search is completed, click on Prospect’s name. 4. Under “Leasing Steps” on right-hand side, select “Select Unit.” 5. Under Select Unit menu at the bottom of the screen, locate the apartment the applicant is renting or a waitlist unit. 6. Click on the “Select” link, then select “Next.” 7. Enter the required lease information. The “expected movein” date and “lease from date” should match. 8. On the right-hand side, enter the “Quoted Rent.” This should be the amount of monthly rent that you will be charging. NOTE: Do not subtract any move-in specials from this amount. 9. Select “Next.” 10. Select “Next” again. (We do not enter concession on the guest card. They can be entered at move in.) 11. The “Applicant Information” link at the bottom of the screen can be used to enter additional applicant information, but is not required by FPI since we do not submit our application thru Yardi. 12. Select “Next” on the Guest screen. 13. Enter the correct charge date to charge application fees due, then select “Next.” NOTE: Once you have saved a screen by selecting “Next” you can use the “Previous” button to go back and make changes to previous screens at any time. Entering Additional Occupants/Roommates 1. Select “Person Search” tab on the dashboard. 2. Enter last name of Prospect and select “Search.” 3. When search is completed, click on Prospect’s name. 4. Under “leasing Steps” on right-hand side, select “Occupants.” 5. Click the link titled “Add New Occupant.” 6. Complete the First and Last name as well as the Relationship. 7. If you are entering Minors for tracking purposes, uncheck the lessee box and leave relationship blank. If you are entering adults, make sure the lessee box stays checked. 8. Select “Save.” Approving an Application 1. Select “Person Search” tab on the dashboard. 2. Enter last name of Prospect and select “Search.” 3. When search is completed, click on Prospect’s name. 4. Under “Leasing Steps” on right-hand side, select “Application Status.” 5. On bottom of screen, select “Approve.” NOTE: Once an application has been approved, the applicant’s status will change from “Applicant” to “Approved.” Cancelling/Denying an Applicant 1. Select “Person Search” tab on the dashboard. 2. Enter last name of Prospect and select “Search.” 3. When search is completed, click on Prospect’s name. 4. Under “Leasing Steps” on right-hand side, select “Application Status.” 5. On bottom of screen, select “Deny” or “Cancel.” 6. Select a reason. NOTE: Once an application has been approved, the “Deny” option is no longer available. Do not “approve” applications until they have truly been approved by On-Site. Re-applying a “Cancelled” Applicant: You do not have the ability to re-apply an applicant in Yardi. If you need to have an applicant re-applied, please contact your A/R Analyst. Changing an Expected Move-in Date 1. On the Dashboard under Resident Activity, click on the number next to “Pending Applications.” 2. Select the name of Applicant. 3. Under “Leasing Steps” on right-hand side, select “Rental Options.” 4. Revise move-in date, being sure to also change the “Lease From” date to the same as the expected move-in date. 5. Select “Next” to save. Transferring an Applicant to Another Unit Prior to Move-in 1. Select “Person Search” tab on the dashboard. 2. Enter last name of Prospect and select “Search.” 3. When search is completed, click on Prospect’s name. 4. Under “Leasing Steps” on right-hand side, select “Select Unit.” 5. Under Select Unit menu at the bottom of the screen, click on the word “Select” next to the unit you want to transfer the applicant into. (Should be completed before anticipated move in date) 6. Select “Next” to save your changes. Executing the Lease Agreement 1. You will not be able to move someone in until you have “Executed” the lease. 2. This should be done just before moving them in, after they have signed the Lease Agreement. 3. Click on the number next to the “Pending applications” on the Dashboard. 4. Select the name of Applicant. 5. Verify that the Move-in Date, Quoted Rent, and Lease Terms on the “Rental Options” tab are correct. Once you choose “Execute Lease,” you will not be able to change these items. 6. Under “Leasing Steps” on right-hand side, select “Application Status.” 7. Select the “Execute Lease” button. 8. Proceed with Move-in Steps below. Printing the Resident Ledger for the Resident File 1. On the Dashboard, select “Person Search.” 2. Type the unit number where required and select “Search.” 3. Click on “Resident Ledger” next to the resident’s name from the list at the right. 4. Right click with the mouse anywhere on the document and select “Print.” The information provided in this Quick Reference Guide is not intended to replace classroom or self-paced training but used as a helpful tool after training is complete. FPI MGMT - RSD Yardi Voyager Quick Reference Guide Changing Make Ready Dates 1. On the Dashboard under Maintenance, select the number next to “Pending Make Ready.” 2. Locate the apartment you wish to adjust. 3. Select the “Adjust Dates” box. 4. Enter the new anticipated Make Ready date. 5. Select “Save.” NOTE: You must refresh the screen by repeating #1 for the change to be effective. Marking a Unit as “Ready” 1. On the Dashboard under Maintenance, select “Pending Make Ready.” 2. Locate the apartment you wish to make ready. 3. Select the “Make Ready” box. 4. When prompted, select “Okay. Performing a Move-in 1. On the Dashboard under Resident Activity, click on the number next to “Move-in.” 2. Locate the future resident you wish to move-in and click on the residents’ name. 3. Verify that the Unit number, Lease Dates, Rent amount and ledger on the Resident screen match your Lease Agreement. 4. On the right side under “Functions”, click on “Move In.” NOTE: Do not change any dates on the Move In screen. If you have an incorrect date, go back to the resident screen and make changes there. 5. Enter the amount of Security Deposit to be charged, as well as any Other Deposits (pet, gate remote, etc.) that may be due on the “move-in amount” column. 6. Enter any pet rent, parking charges and/or other charges that will be recurring monthly under the “lease charges” column. 7. Be sure to check the box next to any charges that will be billed. 8. Select “Post”. NOTE: Selecting “Save” will only save the data; it will notperform the move-in. Performing a Month End Move-in 1. Follow the above “Performing a Move-in” section up to adding charges. 2. You need to back out the prorated rent that is being charged on the first line. Find the “Rent” charge code and enter a (negative) of the Rent amount. 3. Charge the rent to the “PRVACADJ” charge code and adjust your description to reflect that month of rent being charged. (Ex: April Rent for 5 Days) 4. Complete move in using the steps above in “Performing a Move In” section. NOTE: If you do not back your rent out and charge it to the prior month vacancy adjustment code, your rent roll will not balance at month end. Performing a Lease Renewal 1. On the Dashboard under Resident Activity, click on the number next to “Expiring Leases.” 2. Locate the Resident that you want to renew and click on the Resident’s name. 3. From the Resident screen, on the right side under functions click on “Renew Lease.” 4. Enter the date the NEW lease begins in the “Lease from Date” box. 5. Verify and/or adjust the “Term” to match your signed lease agreement. 6. Verify and/or adjust the “Lease to Date” to match your signed lease agreement. 7. Enter the NEW rent amount in the “New Rent” box. 8. Ensure the “Type” is set to $ Increase and click “Save.” Performing a Month to Month 1. On the Dashboard under Resident Activity, click on the number next to “Expiring Leases.” 2. Locate the Resident that you want to convert to MTM and click on the Resident’s name. 3. From the Resident screen, on the right side under functions click on “Month to Month.” 4. Enter the date the MTM is effective in the “Month-to-Month Date” box. 5. Enter a MTM premium if you charge one. NOTE: If you do not charge a MTM fee, leave the MTM premium box at 0. If you include the MTM charge in the rent amount, leave the MTM premium box at 0 and increase your rent amount accordingly. 6. Enter the NEW rent amount in the “New Rent” box, if it has changed. 7. Ensure the “Type” is set to $ Increase and click “Save.” Entering a Notice to Vacate/Forwarding Address 1. On the Dashboard, select “Person Search.” 2. Type the unit number where required and select “Search.” Click on the resident’s name from the list at the right. 3. On the right-hand side under “Functions,” select “Notice.” 4. Enter information (all fields are required). 5. Select “Save.” 6. If you have the Forwarding Address at this time, you can type it over the current address. 7. Be sure to select “Save” in the middle of the screen. Cancelling a Notice to Vacate 1. On the Dashboard under Resident Activity, click on the number next to “On-Notice.” 2. Next to the appropriate resident, select “Cancel.” Changing an Expected Move-out Date 1. On the Dashboard under Resident Activity, click on the number next to “On-Notice”. 2. Locate the future move-out and select “Adjust Dates.” 3. Revise move-out date and select “Save.” Changing a Notice to Vacate Reason Follow Steps1 and 2 above for Changing an Expected Moveout Date, but do not change the Move-out Date, just change the Reason and Save. Entering an Eviction 1. Follow steps 1 and 2 from “Entering a Notice to Vacate.” 2. On the right side under “Functions,” select “Evict.” 3. Enter your “Eviction Date.” This should be the date you sent your file to the attorney’s office. 4. Enter the “Move Out Date.” This should be anticipated move out date. Approx. 60 days from evict date. 5. Enter “Reason for Move Out.” Select “Save.” NOTE: Once you place a resident on Evict status, you can no longer accept payment from them. If the move out date changes, email the A/R Analyst the unit number and new move out date for adjustment. Do not cancel the Evict and redo or your reports will be incorrect. Performing a Move-out 1. On the Dashboard under Resident Activity, select the number next to “Move-out.” 2. Locate the resident you wish to move out and click on their name. 3. Verify the move out date is correct. 4. On the right-hand menu, click on “Move Out.” 5. Enter forwarding address (if you have not already) or leave as is if no forwarding address was given. Select “Save.” NOTE: Resident must already be on the “Notice” or “Evict” status to be moved out. The information provided in this Quick Reference Guide is not intended to replace classroom or self-paced training but used as a helpful tool after training is complete. FPI MGMT - RSD Yardi Voyager Quick Reference Guide Adding Roommates 1. On the Dashboard, select “Person Search.” 2. Type the unit number where required and select “Search 3. Click on the resident’s name from the list at the right. 4. Under “Data” on right-hand side, select “Roommates.” 5. Select “New” and enter required information. 6. Select “Save.” NOTE: If you are adding minors, do not enter a relationship and uncheck the lessee box. Adding/Updating Occupant Demographics 1. Follow Steps 1-3 above for Adding Roommates. 2. On the right side under “Data”, click on “Demographics.” 3. On the left-hand side, choose the Occupant you wish to edit. Or click “New” to add an Occupant to Demographics. 4. Change/Add information as needed and select “Save.” Moving out Roommates 1. Have a Roommate Release form completed and signed by resident(s). 2. From the Resident screen, click on “Roommates.” 3. Enter a Move out date. 4. Un-check the lessee box. 5. Select “Save.” Adding Tenant Memo’s 1. On the Dashboard, select “Person Search.” 2. Enter either the unit number or the resident’s name and select “Search.” 3. Locate the resident that you would like to add the memo to and click on their name. 4. From the Residents screen, on the right side under “Data” select “Memo.” 5. The date and time default for you, enter the “Type, Result and Agent.” 6. Type your memo in the “Notes” box and select “Save.” NOTE: Please remember Fair Housing Rules when entering memos. Once they are saved they cannot be edited or deleted. Posting Payments through a Receipt Detail Batch 1. From the left menu, select “Payments” then “Create Receipt Detail Batch.” 2. Enter “Total amount of Declared Receipts” and “Number of Receipt Items Declared” 3. Enter the month and deposit # of the bank deposit in the Notes field. Ex: June Deposit #1 4. Enter the Deposit Date with the Date the deposit was posted to the bank. 5. Enter the month and deposit # of the bank deposit in the Notes field. Ex: June Deposit #1 6. Select “Save” 7. Select the blank sheet icon located under Receipt tab 8. Enter the Prop Code, Payer (tenant), and Amount of payment and check number of payment. NOTE: Money Orders are entered as MO and the entire number; Cashier’s Checks are CC and the entire number. 9. Enter the Date the funds were received in the office (The receipt date may differ from the actual bank deposit date) 10. Verify the selected Payer data is correct and select “Save” 11. Verify the Total Declared & Entered match the bank receipt 12. Select Report and verify the data is accurate 13. Select Post to distribute payments to resident ledgers 14. Select Report and print copies to file with the check copies NOTE: Deposits must be posted to the bank prior to posting payments to ledgers in Yardi. Billing Late Fees If you need to manually charge late fees, please see “Creating a Charge Batch.” All Sites are in the process of converting over to Automatic Late Fee Billing. Please see Automatic Late Fee’s for more information. Using the Proration Calculator 1. On the Top Menu, select “Proration Calculator.” 2. Select the “Type” of proration you wish to calculate. 3. Enter the move-in or move-out date. 4. Enter the amount to be prorated. Click “Calculate.” NOTE: You can use this function for Rent or other lease charges to ensure that RDR is correct and you are quoting the resident correctly. Creating a Charge Detail Batch 1. From the left menu, click on “Charges,” then “Create Charge Detail Batch.” 2. Enter Total amount Declared, Number of Charges Declared, And a brief description in the Notes field for the charge batch. 3. Select “Save.” 4. Select the blank sheet icon located under Charge Invoices tab 5. Complete the Prop Code, Charge To and Due Date fields 6. Under the Details Tab enter the Charge Code, Charge Amount, and Charge Notes 7. Select Save once the Details of the charge have been verified 8. Select Report and verify the data is accurate. 9. Select “Post.” NOTE:Verify all data prior to posting to ensure correct allocation Charging One-time Fees 1. On the Dashboard, select “Person Search.” 2. Type the unit number where required and select “Search.” You can also click on “Resident” to pull up a list of units containing Current Occupants. 3. Click on the resident’s name from the list at the right. 4. Under “Functions” on right-hand side, select “Charge.” 5. Enter amount to be charged, and select a charge code using the “Charge Code” link. NOTE: Never change the date or post month of the charge. 6. Enter a good description in the “Notes” box and press “Submit.”. 7. Be sure to only press “Submit” once or duplicate charges may be billed. Giving a One-time Concession 1. On the Dashboard, select “Person Search.” 2. Type in resident’s name to locate. 3. Click on the resident’s name from the list at the right. 4. Under “Functions” on right-hand side, select “Charge.” 5. In the “Amount” box, enter the $ amount of the concession as a negative number. 6. In the “Charge Code” box, enter “conc.” 7. Be sure to put good notes for why the concession is being given. 8. Press “Submit.” Entering Recurring Lease Charges (Site Lease Charge Function) 1. On the Dashboard, select “Person Search.” 2. Type the unit number where required and select “Search.” 3. Click on the resident’s name from the list at the right. 4. Under “Data” on right-hand side, select “Site Lease Charge.” 5. Click the drop down box and select the desired charge code. 6. Enter the start date of the recurring charge (Use first day of the next month) NOTE: If this is a concession, you must enter a lease charge end date. 7. Type in the monthly amount that you want to charge on a recurring basis. 8. Select “Save.” NOTE: Once you save, the screen will re-set and become blank. Do not add again. Close Site Lease charge screen and open the lease charge screen to verify your charge is set up correctly. The information provided in this Quick Reference Guide is not intended to replace classroom or self-paced training but used as a helpful tool after training is complete. FPI MGMT - RSD Yardi Voyager Quick Reference Guide Performing Resident Transfers We do not transfer residents from one unit to another in Yardi. If you have an onsite transfer, you need to move the resident out of the one unit and move them into the new unit. NOTE: We do not transfer security deposits from one unit to another. Performing an NSF 1. Select “Person Search” tab on the dashboard. 2. Enter the last name or unit number of the resident and select “Search.” 3. Click on the Residents name. 4. From the Resident screen, click on the “Ledger” on the bottom right side. 5. Once in the ledger, find the check that has been returned and select the Blue CHG/REC link. 6. Verify that you have opened the correct check. Scroll to the bottom and click on the “NSF” button. 7. Complete the FIRST 3 LINES ONLY. Enter today’s date, current post month and Notes. Your notes should be clear and concise. 8. Press “Save.” 9. The system will ask you if you are sure that you would like to NSF that receipt. Click “OK.” 10. Your receipt is now NSF’d. Close the ledger and manually charge your resident an NSF fee and a Late fee. (Please see “Charging One-Time Fees) Adjusting Market Rents 1. From the left menu, select “Unit Pricing.” 2. Select “Unit Rent Increase.” 3. Your property code should already reflect. 4. Click on the underlined “Unit Type” and select which unit type you want to increase or decrease. NOTE: This function must be ran by Unit Type. 5. Enter the Amount. (The amount is the amount of the Increase or Decrease. Not the new rent amount.) 6. The “Type” should reflect “Flat $ Amount only”. Do not use the %. 7. Increase for should be both “Unit/Unit Type” to ensure that the system updates the Market Rent correctly. 8. Increase unit history should be set to “Yes.” 9. Report only should be set to “Yes.” 10. Click “Submit”. 11. You will see a report of all the units within the specific unit type. Verify that the new market rent looks correct. If it is correct and you would like to move forward with posting the change, click the back arrow at the top of your browser window and change the report only to “No” and click “Submit”. 12. If your changes are not correct or you would like to make adjustments to the unit type or increase/decrease amount. Click your back arrow at the top of your browser window, make any changes and re-run your report. 13. Follow step 11 to finalize changes. NOTE: The above process does not pertain to your property if you have Amenity Based tracking in Yardi, Should you have any questions regarding amenities, Please submit your inquiry to www.HelpDesk.Fpimgt.com/(RSD) Category Adding Unit Notes: 1. From the left side menu, select “Setup,” then “Unit,” then “Find Unit.” 2. You can just click “Submit” to view all your units or you can filter to streamline the units. 3. Once you are on the Unit screen, click the “Edit” button and select the “Description” tab. 4. You can then enter any notes that will reflect on your Availability reports. 5. Once you enter all your notes, click the “Save” button to complete. NOTE: These notes are associated with the Unit not the Resident and will remain on the unit screen until you remove them. Entering a Resident Service Request 1. Select “Work Orders” from the side menu. 2. Select “Add WO.” 3. Select the Ok to Enter check box if applicable. - Enter property code, unit number and any access/entry notes. Be sure to add who granted entry to the unit. 4. Middle portion of screen - Select the Priority, Category and Sub Category 5. On the top right side, enter a brief description of the request. NOTE: The brief description will show on the dashboard. 6. Enter the Caller Name, Caller Phone and Email if applicable 7. Enter the detailed description of the request in the Problem Description field 8. Select “Save” and then “Print.” 9. Print two copies. 1 for the Resident and 1 for Maintenance to return to the office once work is complete. NOTE: The time you actually enter the Service Request in the system will be the date and time on the Service Request. We recommend you enter them upon receipt when possible. Entering a Common Area Service Request 1. Follow above Service Request instructions. 2. You will leave the unit number blank. 3. You will leave the Resident information blank. 4. Select the “Priority.” 5. Enter brief and detailed information in the appropriate spaces. 6. Select “Save/Print.” 7. Choose to print one copy. NOTE: Common Area Service Requests will show without a unit number in the Maintenance Section of your dashboard. Service Request Completion/Follow-up 1. Once complete, select the number next to “Pending Work Requests” on the Dashboard. 2. Locate the Service Request to be completed and click on the “Complete” box. 3. The completion date will auto fill and you can enter the time completed on the Service Request for your records. 4. In the completion notes box, enter a brief summary of specific work performed and the technician that completed the work. 5. Select the “Save” button. NOTE: Common Area Service Requests will not require a Follow-up call. 1. Select “Completed Work Order Follow-up.” 2. Locate appropriate work order and select “Follow-up Call Complete.” Rentable Items: Rentable Items allows you to track items such as Garages, Carports, Parking Spaces or Washers/Dryers by assigning them an item number. It allows you to manage who has what and when. Please contact www.HelpDesk.FPimgt.com / (RSD) Category for more information. Amenities: Amenities can be added to your property to account for upgrades or differences in market rent due to floor, view or upgrades. If you are interested in having amenities set up on your property, Please contact www.HelpDesk.FPimgt.com / (RSD) Category for more information. Automatic Late Fees: All Sites are in the process of converting over to Automatic Late Fees. Please make sure you are preventing false late fee charges by posting your deposits correctly and in a timely manner. Make sure that you enter the Receipt date as the day you actually received the money onsite and the Deposit date as the day the money was taken to the bank. Should you have any questions, Please contact www.HelpDesk.FPimgt.com / (RSD) Category for more information. The information provided in this Quick Reference Guide is not intended to replace classroom or self-paced training but used as a helpful tool after training is complete. FPI MGMT - RSD FPI Management / Residential Software Department (RSD) # Report Name Report Type: Std / Analytic Report Quick Reference Guide Report Path https://www.yardipca.com/93358fpi/ Filter Details Description Property Management Information GENERAL REPORTS 1 Daily Activity Report S Dashboard --> Right side under Property Code --> Daily Activity Report N/A Details all Move-ins, Move Outs, MTM, Available Units, Lease Expirations, Deposit Accounting & Outstanding Work Orders. 2 Lease Expirations S N/A 3 12 Month Occupancy Report A Dashboard --> Left side under Resident Activity --> Expiring Leases Analytics --> Operations --> Residential Analytics Property Code; Report Type; Date; Display 4 FPI Weekly Status Report S Reports --> SQL --> FPI Weekly Status Report Property Code; Weekly Completion Date To allow verification that all expired leases are placed on a MTM status. Details the % occupancy by month for a calendar year. Details out all weekly activity on the property. From actual rent charge to total delinquency to traffic and lease expirations. TRAFFIC/PROSPECT PIPELINE 5 Traffic Detail S Reports --> Traffic --> Traffic Detail for PopCard Property Code; Date Range, Group by None, Agent, Source, or Unit Type 6 Conversion Ratios Summary S A Reports --> SQL --> Conversion Ratios Analytics --> Operations --> Residential Analytics Property Code; Date Range; Group by Property Code; Report Type; Date; Display 7 Pending Applications S Reports --> Traffic --> Pending Applications Property Code; Submit 8 Waitlist Report S Reports --> Traffic --> Waitlist Report Property Code; Submit TENANT INFORMATION 9 Resident Activity Detail S Reports --> Resident --> Resident Activity Property Code; Event Type; Date Range S Reports --> Resident --> Resident Activity Property Code; Event Type; Date Range A Analytics --> Operations --> Residential Analytics Property Code; Report Type; Date 11 Phone/Email Report S Reports --> Resident --> Resident Phone/Email Property Code; Status 12 Tenant Memo Report S Reports --> Resident --> Resident Memos Property Code 10 Lease Expirations 1 Shows all traffic detail within a specified date range by traffic contact type. Last page shows totals in a grid box. Conversion Ratios by Unit, Agent, Source. Calculated by Shows or First Contact. (Analytics - Calculated by Shows only). Contains a complete list of all Pending applicants sorted by Application Date. Provides you a list of everyone onyour waitlist sorted by anticipated move in date. Event Type - Move-out. Calculate turnover %. Compare year-to-year performance. View detail and total number of MTM leases & future expiring leases for a defined period. View total number of MTM leases & see future expiring leases by month for a 12 month period with drill down capability. Used by the site to add residents to Facebook page and review/contact any remaining residents who haven't provided their information. Details all resident memos created during the defined period. Can be streamlined by entering more information on the filter screen. FPI Management / Residential Software Department (RSD) # Report Name UNIT INFORMATION 13 Box Score Summary Report Type: Std / Analytic Report Quick Reference Guide Report Path https://www.yardipca.com/93358fpi/ Filter Details Description S A Reports --> SQL --> Box Score Summary Analytics --> Operations --> Residential Analytics Property Code; Date Range Used to review exposure (Avail%) by Property or Property Code; Report Type; Date; Summarize Unit Type. Also view conversion ratios and traffic by snapshot for defined period. 14 Unit Availability Detail S A Reports --> SQL --> Unit Availability Detail Analytics --> Operations --> Residential Analytics Property Code; Date Property Code; Report Type; Date Availability by Property or Unit Type, including # of days vacant. (Analytic report allows for drill down capability) 15 Unit Statistics S Analytics --> Operations --> Residential Analytics Property Code; Date 16 Lease Expiration by Unit Type S Reports --> SQL --> Expiring Leases by Unit Type A Analytics --> Operations --> Residential Analytics Property Code; Report Type; Current Date Unit Mix + Average Market and Actual Rent/Unit Type. Can be used to view trending and establishing new rental rates. View total number of MTM leases & see future expiring leases by month for a 12 month period. Similar to Expiring Leases by Unit Type however allows drill down and displays a report total at the end. 17 Unit Memo Report S Reports --> Unit --> Unit Memo's 18 FPI Net Effective Rent Roll S Reports --> SQL Reports --> FPI Net Effective Rent Roll Property Code (Can use filter options to streamline) Property Code; Rent Account (5120-000); Concession Account (5630-000); Current Date; Current Month RECEIVABLES 19 Deposit Summary S Reports --> Receivables --> Deposit Summary 20 Aged Receivables w/ Notes S Property Code; Bank; Deposit Type (Deposit, Used to compare rents and other receivables in ACH, Credit Card); Post Month Yardi to the Cash Log. Property Code; Current Month; Excluded Units -Resident current balances broken down by period Yes for the last 90 days. This report includes both Property Code; Report Type; Date prepaids and delinquencies. Property Code; Current Month Details all unit memos created in the Unit Review screen Displays Effective Rent and Effective Rent/Sq. Ft for a defined period by subtracting concessions from actual rent by unit, last 30 renewals, or last 30 move-ins. A Reports --> Receivables --> Aged Receivables W/ Notes (required report for month end) Analytics --> Operations --> Residential Analytics 21 NSF Register S Reports --> Registers --> NSF Register Property Code; Month Range Lists all NSF's entered in Yardi for a defined period. Compare to NSF's listed on Cash Log. both prepaids and delinquencies. MISCELLANEOUS FEES REVIEW 22 Receivable Detail by Charge Code S Reports -->SQL--> Receivable Detail by Charge Code Property Code; Month Range Select: Current, Evict, Notice, Applicant & Waitlist Defines all charges applied to residents including MTM, Late Fees and NSF. Does not reflect applicants or excluded units. 2 FPI Management / Residential Software Department (RSD) # Report Name MAXIMIZING RENTS 23 Net Effective Rent Roll Report Type: Std / Analytic Report Quick Reference Guide Report Path https://www.yardipca.com/93358fpi/ Filter Details Description S Reports --> SQL Reports --> Net Effective Rent Roll Property Code; Rent Account (5120-000); Displays Effective Rent and Effective Rent/Sq. Ft Concession Account (5630-000); Current Date; for a defined period by subtracting concessions Current Month from actual rent by unit, last 30 renewals, or last 30 move-ins. S Reports --> SQL --> Resident Lease Expiration Property Code; Date; Status (leave blank); Sort Identifies the date of last increase for residents. By Helpful for Rent Control buildings. Ability to drop into excel and sort by last increase date. PAYABLES 25 Expense Distribution (Paid Only) S Analytics --> Financial --> AP Analytics Property Code; Date Range Utilize this report to check payment status for invoices submitted by vendors. (Paid Only). 26 Vendor Ledger S Reports --> Vendor --> Vendor Ledger Property Code; Enter Vendor or date range if needed 27 Aging Detail S Analytics --> Financial --> AP Analytics Property Code; Date Range Utilize this report to check on payment status for a vendor (ensure you have the correct vendor verify vendor code). Use Ctrl+F to search for a vendor. Shows Paid and Unpaid. Defines amounts of outstanding invoices for vendors within the last 90 days. WORK ORDERS 28 Work Order Detail S Reports --> Work Orders--> Work Order Detail Property Code; Date range Displays Work Orders completed by month. If a category is defined the report will display all associated completed work orders. 29 Work Order List S Reports --> SQL --> Work Order List Property Code; Status Can select date range if a more specific reporting result is desired Displays Work Orders by Status for the defined period. A brief description of each work order can be viewed. BONUSES 30 Residential Activity Detail S Analytics --> Operations --> Residential Analytics Property Code; Type; Date Range 31 Tenant Charges S Reports --> Resident --> Tenant Charges Property Code; Month Range; Charge Code 32 Property Status Report S Analytics --> Operations --> Residential Analytics Property Code; Date Range Review Move-in's and Renewals to verify commissions/bonuses. Reflects charges by charge code; To verify concessions given to residents pull this report using the "conc" charge code. Outlines traffic and rental performance by advertising source or agent and by first contact or shows. (run at every site visit) 24 Resident Lease Expiration (Date of Last Increase) 3 FPI Management Inc. # Report Name Report Quick Reference Guide Report Type: Std / Analytic Report Path https://voyager.fpimgt.com Filter Details Description MONTHLY FINANCIAL INFORMATION BUDGETS 33 12 Month Occupancy Report S A Analytics --> Operations --> Residential Analytics Reports --> SQL --> 12 Month Occupancy Property Code; Year; Sub Group Property Code; Report Type; Date; Display Details the % occupancy by month for a calendar year. S Analytics --> Financial --> Financial Analytics Property Code; Accrual; Comparison period A Reports --> SQL --> Budget Comparison Property Code; Report Type; Accrual, Comparison period Compares MTD and PTD or PTD and YTD actuals vs. budgeted depending on which report version is pulled (Standard or PTD). Drill down on the Analytic version for detailed transactions. 35 12 Month Income Statement S A Analytics --> Financial --> Financial Analytics Reports --> SQL --> 12 Month Income Statement 36 Expiring Leases by Unit Type S Reports --> SQL --> Expiring Leases by Unit Type Property Code; Book; Date Range Compare income and expenses for a 12 month Property Code; Book; Report Type; Date Range period. Analytic version will allow for drilling down to see transaction details. Property Code; Current Month View total number of MTM leases & see future expiring leases by month for a 12 month period. A Analytics --> Operations --> Residential Analytics Property Code; Report Type; Current Date 37 FPI Rent Roll S Reports --> Unit --> FPI Rent Roll Property Code; Rent Account (5120-000); Concession Account (5630-000); Write-off Account (6370-000) or (5940-005); Prepay Account (2210-000); Current Date; Current Month 38 Resident Activity Detail S Analytics --> Operations --> Residential Analytics Property Code; Type; Date Range Review Move-ins, Move-outs, # of Renewals, etc. per month (up to 40 resident event types are available to choose from). 39 General Ledger S Analytics --> Financial --> General Ledger Analytics Property Code; Books (Accrual); Month Range Detailed history of account transactions for a defined period. 34 Budget Comparison 4 Similar to Expiring Leases by Unit Type however allows drill down and displays a report total at the end. A unit by unit review of Market Rent, LTOL/GTOL, Potential Rent, and Vacancy. Totals are found on the last page. KW uses the GPR Rent Roll. FPI Management Inc. # Report Name FINANCIAL REPORTS 40 FPI Rent Roll Report Quick Reference Guide Report Type: Std / Analytic Report Path S Reports --> Unit --> FPI Rent Roll 41 Income Statement S A Analytics --> Financial --> Financial Analytics Analytics --> Financial --> Financial Analytics 42 12 Month Income Statement S A Reports --> SQL --> 12 Month Income Statment Analytics --> Financial --> Financial Analytics 43 Balance Sheet S A Reports --> SQL --> Balance Sheet Analytics --> Financial --> Financial Analytics 44 12 Month Balance Sheet S Analytics --> Financial --> Financial Analytics 45 Statement of Cash Flows S https://voyager.fpimgt.com Filter Details Description Property Code; Rent Account (5120-000); Concession Account (5630-000); Write-off Account (6370-000); Prepay Account (2210000); Current Date; Current Month Property Code; Book; Date Range Property Code; Book; Report Type; Date Range A unit by unit review of Market Rent, LTOL/GTOL, Potential Rent, and Vacancy. Totals are found on the last page. KW uses the GPR Rent Roll. Analytics --> Financial --> Financial Analytics Property Code; Book (Accrual); Date Range A Analytics --> Financial --> Financial Analytics S Reports --> SQL --> Budget Comparison A Analytics --> Financial --> Financial Analytics Property Code; Book (Accrual); Report Type; Date Range Property Code; Book (Accrual); Comparison period Property Code; Report Type; Book (Accrual), Comparison period Similar to an Income statement with an Adjustments section at the bottom. This report displays activity for a defined period. 47 General Ledger S Analytics --> Financial --> General Ledger Analytics Property Code; Books (Accrual); Month Range 48 Check Summary S Analytics --> Financial --> AP Analytics Property Code; Month Range 49 Accounts Payable Aging Summary S Analytics --> Financial --> AP Analytics Property Code; Post Month; Current Date 50 Aged Receivables S Reports --> Receivable --> Aged Receivables with Notes 51 Security Deposit Summary A S Analytics --> Operations --> Residential Analytics Analytics --> Operations --> Residential Analytics Property Code; Current Month; Excluded Units -Current balances residents broken down by Yes period for the last 90 days. This report includes Property Code; Report Type; Date both prepaids and delinquencies. Property Code; Status; Time Frame; Excluded Review security deposits. Can be viewed in detail Units - Yes or as a summary. Streamline by selecting status. Selecting no status will display all residents ever to have lived at the property. 46 Budget Comparison A PTD and YTD review of income and expenses. Analytic version allows for drilling down to see account details. Property Code; Book; Date Range Compare income and expenses for a 12 month Property Code; Book; Report Type; Date Range period. Analytic version will allow for drilling down to see transaction details. Property Code; Book; Date Range Monthly financial report that displays a snapshot Property Code; Book (Accrual); Report Type; of assets, liabilities & owners equity. Month Property Code; Book; Date Range Monthly Financial Report, Snapshot of assets and liabilities by month for a 12 month period. 5 Compares MTD and PTD or PTD and YTD actuals vs. budgeted depending on which report version is pulled (Standard or PTD). Drill down on the Analytic version for detailed transactions. Detailed history of account transactions for a defined period. Details all disbursements (checks) for the period. Defines the amounts outstanding to vendors within the last 90 days. Does not include invoice the invoice detail seen on the Aging Detail. FPI Management Inc. # Report Name Report Quick Reference Guide Report Type: Std / Analytic Report Path https://voyager.fpimgt.com Filter Details Description SUPPORTING REPORTS (FINANCIAL) 52 Trial Balance S Analytics --> Financial --> Financial Analytics Property Code; Book (Accrual); Date Range Balance of all accounts (Summary or Detailed) generally from GL acct # 5220-999 and down. 53 General Ledger S Analytics --> Financial --> General Ledger Analytics Property Code; Books (Accrual); Month Range 54 Amortized Concession Report S Reports --> Resident --> Tenant Charges 55 Rent Roll with Lease Charges S A Reports --> SQL --> Rent Roll with Lease Charges Analytics --> Operations --> Residential Analytics Property Code; Status (can multi select); Charge Code; From Month Property Code; Date; Month Property Code; Report Type; Date; Month Detailed history of account transactions for a defined period. Shows trailing concessions by unit by month. 56 Lease Expiration with New Leases S Analytics --> Operations --> Residential Analytics Property Code; Date Range Details all monthly charges that are recurring charges set up as a resident lease charge, not just rent as seen on other Rent Roll's. Details ALL (current and past residents) lease expirations in a defined period including new resident leases. AFFORDABLE REPORTS (Note: Need to be Affordable User role) 57 Wait List A Analytics --> Compliance Reports --> Report Type --> Wait List Property Code; Effective Date; Shows everyone on the waiting list for your property and their demographic information. Can be adjusted with the drop downs to show Removed and Movedin applicants 58 Max Rent Audit A Analytics --> Compliance Reports --> Report Type --> Max Rent Audit Property Code; Effective Date; As of Date 59 Demographic Wait List A Analytics --> Compliance Reports --> Report Type --> Wait List with Demographics Property Code; Effective Date; Displays rent, UA, set aside, and max rent for auditing purposes. Shows everyone on the waiting list for your property. Can be adjusted with the drop downs to show Removed and Moved-in applicants 60 Property Demographics A Property Code 61 Certification Listing A Analytics --> Compliance Reports --> Report Type --> Certification Listing (Summarize by "Member") Analytics --> Compliance Reports --> Report Type --> Certification Listing (Summarize by "Head of Household") 62 Household Income A Analytics --> Compliance Reports --> Report Type --> Certification Listing (Summarize by "Head of Household") Property Code Details cert effective date, income, HH size, and income category for each tenant. 63 UA Reimbursements (HUD/RD Only) A Analytics --> Compliance Reports --> Report Type --> Certification Listing (Summarize by "Member") Property Code; Month/Year Provides a list of all UA reimbursement tenants (if any) and amount of UA reimbursement. 64 Project Status Report (Tax Credit Only) A Reports --> Tax Credit Reports --> State PSR Report Property Code; Date Range; State 65 Scheduled Annual Recerts A Analytics > Compliance Reports > Report Type > Scheduled Annual Recertification (Summarize by either property or resident) Property Code; Program Type; Pending Certs Within Produces a state specific Project Status Report (PSR). Produces a report showing all certs coming due and if run by 120 Days will show all past due and certs coming due. 66 Set Aside Mapping A Analytics --> Compliance Reports --> Report Type --> Unit Mapping Property Code Property Code Details all demographic information for every HOH and family member. Details income information from the most current cert for every household. Provides a detailed list of what set aside is assigned to which units. Note: Some reports may not be run to screen. You will receive an error that says "incorrect Syntax Near XXXX." If you receive this error, just run the report to PDF or Excel. Some reports are dependant of your access level. You may not be able to view all reports listed on this quick guide. 6