The Internal Reliability System

‭ HE INTERNAL RELIABILITY SYSTEM OF AUTOMATED‬ T ‭ADMINISTRATIVE INFORMATION SYSTEMS‬ ‭ he use of an automated administrative information system almost always‬ T ‭has consequences for the organization, both in terms of structure,‬ ‭management and control, as well as communication and administrative‬ ‭information provision in particular. While in other parts of this book,‬ ‭attention has been paid, sometimes to a limited extent, to the consequences‬ ‭for the structure, management and control, logistics, the implementation of‬ ‭the business processes and the internal and external reporting thereof and‬ ‭more specifically for control. of ICT in an organization, this chapter will‬ ‭discuss the influence of ICT on the reliability of an automated administrative‬ ‭information system. In particular, the importance of specifically applying the‬ ‭control measures described in previous chapters to the components‬ ‭distinguished in this system is discussed. In this line of thought, the system‬ ‭not only includes the equipment, software and data, but also the‬ ‭organization, expressed in structure and operation through procedures,‬ ‭r egulations and documentation, and finally the people who make the system‬ ‭function. The chapter concludes with the observation that it is insufficient to‬ ‭simply ensure the proper design of the system, but that its proper‬ ‭functioning must be regularly assessed.‬ ‭ he importance of a reliably functioning automated information management‬ T ‭system‬‭In this chapter we would like to pay specific‬‭attention to the problem of the‬ ‭reliability of automated data processing. We would like to make a distinction‬ ‭between the interest‬‭of a good internal reliability system when setting up and‬ ‭managing an automated system and the influence of automation on the system of‬ ‭c ontrol measures to be applied for reliability.‬ ‭ easons‬ ‭why‬ ‭an‬ ‭internal‬ ‭reliability‬ ‭system‬ ‭must‬ ‭be‬ ‭maintained‬ ‭in‬ ‭an‬ ‭automated‬ R ‭information management system are:‬ ‭-‬ ‭A‬‭system‬‭of‬‭internal‬‭reliability‬‭has‬‭a‬‭much‬‭broader‬‭scope‬‭than‬‭guaranteeing‬‭error-‬ ‭free‬‭processing‬‭of‬‭reliable‬‭accountability‬‭reports.‬‭There‬‭are‬‭still‬‭many‬‭goals‬‭to‬‭be‬ ‭achieved‬‭with‬‭this‬‭system‬‭other‬ ‭objectives‬‭after‬‭,‬‭which‬‭we‬‭refer‬‭to‬‭as‬‭'operational‬ ‭control'; Even in an‬ ‭-‬ ‭authorized environment, there are numerous actions that remains by man will‬ ‭have to be implemented;‬ ‭-‬ ‭Computers store the data in such a way that this data is not directly readable‬ ‭by humans, therefore the verifiability‬‭of the system to‬‭be monitored; Due to the‬ ‭automation‬ ‭-‬ ‭of data processing, an (un)intentional error can have a greater impact due to‬ ‭the speed and volume of the processing, so the continuity of the system must‬ ‭be monitored.‬ ‭Automated‬‭system consists‬‭of the following elements:‬ ‭-‬ ‭The Equipment‬‭(hardware)‬‭;‬ ‭-‬ ‭The Software;‬ ‭-‬ ‭The‬‭people‬‭, not only IT professionals but also direct‬‭and indirect (end) users;‬ ‭-‬ T ‭ he‬‭organization‬‭, both in terms of its structure and operation. The operation of the‬ ‭organization is reflected, among other things, in the following procedures and the‬ ‭associated applications‬‭regulations‬‭. These regulations are generally laid down in the‬ ‭documentation, including the user and operator instructions.‬ ‭-‬ ‭The involved facts, i.e. the data to be processed, the data to be provided as‬ ‭information and the data collections required for the processing.‬ ‭he following system types can go to method are distinguished:‬ ‭-‬ ‭Conventional Serial‬‭processing, whereby the import, processing and export,‬ ‭usually for a specific part of the administration, take place serially during one‬ ‭process (batch processing);‬ ‭-‬ ‭Postal‬ ‭entry‬‭,‬ ‭which‬ ‭becomes‬ ‭followed‬ ‭by‬ ‭a‬ ‭storage‬ ‭into‬‭the‬‭system,‬‭after‬‭which‬ ‭processing and output take place serially (online data entry);‬ ‭-‬ ‭Both‬‭the‬ ‭import‬‭as‬‭the‬ ‭processing‬‭and‬‭the‬ ‭export‬‭is‬ ‭becoming‬‭by‬ ‭mail‬‭and‬ ‭usually‬ ‭integrated‬ ‭into‬ ‭one‬ ‭process‬ ‭for‬‭multiple‬‭parts‬‭of‬‭the‬‭administration‬‭(transaction‬ ‭processing;‬‭online/‬‭real‬‭time).‬‭This‬‭method‬‭of‬‭processing‬‭is‬‭often‬‭supported‬‭by‬ ‭a dialogue between humans and machines;‬ ‭-‬ ‭The‬ ‭use‬ ‭of‬ ‭( relational)‬‭database‬ ‭management‬ ‭systems‬‭.‬ ‭One‬ ‭of‬ ‭the‬ ‭features‬ ‭of‬ ‭this‬ ‭situation‬ ‭is‬ ‭that‬ ‭data‬ ‭is‬ ‭recorded‬ ‭once‬ ‭and‬ ‭used‬ ‭c ollectively.‬ ‭ ata‬ ‭processing‬ ‭that‬ ‭takes‬ ‭place‬ ‭by‬ ‭means‬ ‭of‬ ‭distributed‬ ‭equipment‬ ‭and‬ D ‭where‬ ‭the‬ ‭processing‬‭does‬‭not‬‭predominantly‬‭take‬‭place‬‭at‬‭one‬‭location‬‭is‬ ‭often referred to as‬‭distributed data processing‬‭(distributed‬‭system).‬