Solutions and Test Bank for Public Speaking

CHAPTER 2 TEST BANK MULTIPLE-CHOICE QUESTIONS 2.1. The first step in learning to control communication apprehension is to . a. gain a better understanding of its primary causes b. avoid speaking situations that exacerbate the apprehension c. remember that it will go away with experience d. speak as part of a group until comfortable speaking alone Answer: a Chapter: 02 Module: 2.1 Learning Objective: LO 2.1 Understand factors contributing to communication apprehension. Topic: Understanding Communication Apprehension Difficulty: Easy Skill: Remember the Facts 2.2. It would be unusual for communication apprehension to be caused by . a. a lack of familiarity with the situation b. rehearsing one too many times c. presuming a negative outcome d. a concern with the importance of the occasion Answer: b Chapter: 02 Module: 2.1 Learning Objective: LO 2.1 Understand factors contributing to communication apprehension. Topic: Understanding Communication Apprehension Difficulty: Moderate Skill: Understand the Concepts 2.3. Noah has prepared and practiced an excellent presentation, but he’s so convinced that he will do poorly that he feels increasingly nervous before his presentation. This exemplifies what common cause of communication anxiety? a. self-sabotage b. visualization c. cognitive restructuring d. self-actualization Answer: a Chapter: 02 Module: 2.1 Learning Objective: LO 2.1 Understand factors contributing to communication apprehension. Topic: Understanding Communication Apprehension 2-16 Difficulty: Moderate Skill: Apply What You Know 2.4. A speaker who experiences anticipatory anxiety will feel anxious . a. if the audience appears bored or confused b. once the speech has concluded c. when the audience begins to ask questions d. before he or she even begins to speak Answer: d Chapter: 02 Module: 2.1 Learning Objective: LO 2.1 Understand factors contributing to communication apprehension. Topic: Understanding Communication Apprehension Difficulty: Easy Skill: Remember the Facts 2.5. Why is a little communication apprehension actually considered a good thing? a. It helps to demonstrate the speaker’s commitment. b. Everyone can feel the speaker’s excitement. c. It can be channeled into an effective speaking style. d. The audience becomes more sympathetic. Answer: c Chapter: 02 Module: 2.1 Learning Objective: LO 2.1 Understand factors contributing to communication apprehension. Topic: Understanding Communication Apprehension Difficulty: Moderate Skill: Understand the Concepts 2.6. Which of these speakers is experiencing presentation anxiety? a. Tomas groaned when the professor told the class they each had to give a three-minute talk on their career goals. b. During her speech, Nora kept wiping the palms of her hands on her slacks because she was so nervous her hands were sweating. c. Corinne is frustrated with the members of her group who won’t do their share of the work for the presentation. d. Brett did deep-breathing exercises right before he walked to the podium to give the commencement address. Answer: b Chapter: 02 Module: 2.1 2-17 Learning Objective: LO 2.1 Understand factors contributing to communication apprehension. Topic: Understanding Communication Apprehension 2-18 Difficulty: Moderate Skill: Apply What You Know 2.7. Jonas will be speaking in a large auditorium. Because he’s never spoken in such a large setting, he is nervous. What would be the best advice to help him manage his apprehension? a. He should memorize the speech for better audience interaction. b. He should focus exclusively on one friendly face while making his presentation. c. He should ask if the presentation can be presented in a smaller setting. d. He should practice in the actual auditorium where he will speak. Answer: d Chapter: 02 Module: 2.1 Learning Objective: LO 2.1 Understand factors contributing to communication apprehension. Topic: Understanding Communication Apprehension Difficulty: Moderate Skill: Apply What You Know 2.8. The importance of the situation will likely affect communication anxiety in what way? a. Importance has no effect on the speaker’s anxiety. b. It is easier to cope with anxiety in important situations. c. Important situations tend to increase a speaker’s anxiety. d. The audience’s acknowledgment of the importance creates less anxiety for everyone. Answer: c Chapter: 02 Module: 2.1 Learning Objective: LO 2.1 Understand factors contributing to communication apprehension. Topic: Understanding Communication Apprehension Difficulty: Moderate Skill: Understand the Concepts 2.9. Which of the following is an internal factor that can affect a speaker’s communication apprehension? a. altruism b. an unfamiliar situation c. peer pressure d. perfectionism Answer: d Chapter: 02 Module: 2.1 Learning Objective: LO 2.1 Understand factors contributing to communication apprehension. Topic: Understanding Communication Apprehension Difficulty: Moderate Skill: Understand the Concepts 2.10. What typical misconception about the audience is often associated with communication anxiety? a. The audience does not care. b. The audience will forgive any mistake. c. The audience is more nervous than the speaker. d. The audience does not want to see you succeed. Answer: d Chapter: 02 Module: 2.1 Learning Objective: LO 2.1 Understand factors contributing to communication apprehension. Topic: Understanding Communication Apprehension Difficulty: Moderate Skill: Understand the Concepts 2.11. Aliya has prepared an excellent speech and practiced it thoroughly, but is still nervous because she has convinced herself that even minor mishaps will make her entire presentation a failure. Which internal factor of communication apprehension does this demonstrate? a. perfectionism b. ethnocentrism c. illusion of transparency d. misconceptions about the audience Answer: a Chapter: 02 Module: 2.1 Learning Objective: LO 2.1 Understand factors contributing to communication apprehension. Topic: Understanding Communication Apprehension Difficulty: Moderate Skill: Apply What You Know 2.12. The illusion of is the incorrect belief that people know what you are thinking and feeling. a. perfectionism b. transparency c. sabotage d. cognition Answer: b Chapter: 02 Module: 2.1 Learning Objective: LO 2.1 Understand factors contributing to communication apprehension. Topic: Understanding Communication Apprehension Difficulty: Easy Skill: Remember the Facts 2.13. Joan is asked by her boss to present an award at a banquet dinner, and she is nervous because she knows that a quality presentation may help advance her standing in the company. Her nervousness stems from which of the following factors contributing to communication apprehension? a. perfectionism b. an unfamiliar situation c. importance of the occasion d. the illusion of transparency Answer: c Chapter: 02 Module: 2.1 Learning Objective: LO 2.1 Understand factors contributing to communication apprehension. Topic: Understanding Communication Apprehension Difficulty: Moderate Skill: Apply What You Know 2.14. What approach to managing communication anxiety focuses on tensing and relaxing various muscle groups? a. cognitive restructuring b. calisthenics c. selective relaxation d. visualization Answer: c Chapter: 02 Module: 2.2 Learning Objective: LO 2.2 Become more confident by managing communication apprehension through a variety of means. Topic: Managing Your Communication Apprehension Difficulty: Easy Skill: Remember the Facts 2.15. Just before speaking, Trisha focuses on presenting her speech successfully, from walking confidently to the lectern to graciously accepting the applause when she is finished. This illustrates what approach to managing communication anxiety? a. reality testing b. visualization c. cognitive restructuring d. selective relaxation Answer: b Chapter: 02 Module: 2.2 Learning Objective: LO 2.2 Become more confident by managing communication apprehension through a variety of means. Topic: Managing Your Communication Apprehension Difficulty: Moderate Skill: Apply What You Know 2.16. Replacing the thought, “Everyone will laugh at my speech because I sound so dumb” with “I’ve done my research and I know what I’m talking about” is an example of . a. visualization b. cognitive restructuring c. selective relaxation d. rhetorical therapy Answer: b Chapter: 02 Module: 2.2 Learning Objective: LO 2.2 Become more confident by managing communication apprehension through a variety of means. Topic: Managing Your Communication Apprehension Difficulty: Moderate Skill: Understand the Concepts 2.17. Developing a communication orientation refers to approaching public speaking by thinking of it as a(n) . a. performance b. interactive process c. linear process d. test Answer: b Chapter: 02 Module: 2.2 Learning Objective: LO 2.2 Become more confident by managing communication apprehension through a variety of means. Topic: Managing Your Communication Apprehension Difficulty: Moderate Skill: Understand the Concepts 2.18. One perspective on public speaking says that you should try to retain the relaxed and informal tone you would use when speaking with close friends. James Winans referred to this as . a. an enlarged conversation b. rhetorical solidarity c. visualization d. selective relaxation Answer: a Chapter: 02 Module: 2.2 Learning Objective: LO 2.2 Become more confident by managing communication apprehension through a variety of means. Topic: Managing Your Communication Apprehension Difficulty: Moderate Skill: Understand the Concepts 2.19. What is the main focus of cognitive restructuring? a. relaxed breathing b. perfectionism c. positive thinking d. envisioning Answer: c Chapter: 02 Module: 2.2 Learning Objective: LO 2.2 Become more confident by managing communication apprehension through a variety of means. Topic: Managing Your Communication Apprehension Difficulty: Moderate Skill: Understand the Concepts 2.20. Which of the following statements about communication apprehension is correct? a. It never completely goes away, but can be managed by most speakers. b. It is best managed by focusing on yourself as a performer rather than your audience. c. It can be cured by use of management techniques in combination. d. It can be avoided by ignoring your presentation until you get to the lectern. Answer: a Chapter: 02 Module: 2.2 Learning Objective: LO 2.2 Become more confident by managing communication apprehension through a variety of means. Topic: Managing Your Communication Apprehension Difficulty: Moderate Skill: Apply What You Know 2.21. A technique you would want to avoid when using selective relaxation to control communication anxiety is . a. focusing on and repeating a special word b. a controlled process of deep breathing c. down-playing the significance of the situation d. tensing and relaxing different muscle groups Answer: c Chapter: 02 Module: 2.2 Learning Objective: LO 2.2 Become more confident by managing communication apprehension through a variety of means. 2-22 Topic: Managing Your Communication Apprehension Difficulty: Moderate Skill: Understand the Concepts 2.22. In the classroom setting, listeners can help speakers cope with communication anxiety by . a. doing classwork to avoid distracting the speaker b. paying attention and providing thoughtful feedback c. using controlled deep breathing exercises d. avoiding any nonverbal feedback cues Answer: b Chapter: 02 Module: 2.2 Learning Objective: LO 2.2 Become more confident by managing communication apprehension through a variety of means. Topic: Managing Your Communication Apprehension Difficulty: Moderate Skill: Understand the Concepts 2.23. One way to counteract last-minute jitters when you walk to the lectern is to . a. ask the audience to bear with you b. start speaking before you get there c. act confident even if you don’t feel confident d. breathe as fast as you can Answer: c Chapter: 02 Module: 2.2 Learning Objective: LO 2.2 Become more confident by managing communication apprehension through a variety of means. Topic: Managing Your Communication Apprehension Difficulty: Moderate Skill: Understand the Concepts 2.24. What should nervous speakers remember about managing communication apprehension? a. thorough preparation and experience will help most speakers manage it more effectively b. a public speaking class will provide techniques that will eventually cure it c. talented speakers generally do not have to cope with communication apprehension d. too much preparation will only make you more nervous about speaking Answer: a Chapter: 02 Module: 2.2 Learning Objective: LO 2.2 Become more confident by managing communication apprehension through a variety of means. Topic: Managing Your Communication Apprehension Difficulty: Moderate Skill: Understand the Concepts 2.25. Your text offers all of the following advice for coping with nervousness just before and while making presentations EXCEPT to . a. plan your introduction, conclusion, and vital transitions carefully b. force yourself to finish your presentation even if you get really nervous c. use controlled movements to harness nervous energy d. open your speech by honestly acknowledging your nervousness Answer: d Chapter: 02 Module: 2.2 Learning Objective: LO 2.2 Become more confident by managing communication apprehension through a variety of means. Topic: Managing Your Communication Apprehension Difficulty: Moderate Skill: Understand the Concepts True-False Questions 2.26. Most students in introductory speech classes experience some nervousness at the prospect of making presentations. Answer: True Chapter: 02 Module: 2.1 Learning Objective: LO 2.1 Understand factors contributing to communication apprehension. Topic: Understanding Communication Apprehension Difficulty: Easy Skill: Remember the Facts 2.27. When speakers suffer from an illusion of transparency, they have not done proper research to support the facts of the presentation. Answer: False Chapter: 02 Module: 2.1 Learning Objective: LO 2.1 Understand factors contributing to communication apprehension. Topic: Understanding Communication Apprehension Difficulty: Moderate Skill: Understand the Concepts 2.28. A speaker’s perception of the importance of the occasion often increases communication apprehension. Answer: True