Quiz About International Business

Question 2 Focusing a supply chain on ________________ is a modern way of ensuring high-quality inputs and extending an organization’s continuous improvement eorts. Selected Answer: Response close, collaborative ties with suppliers correct  Question 3 The quality certication that deals primarily with conformance to customer requirements is ISO __________; ISO __________ is concerned primarily with the organization's eect on the environment. Selected Answer: Response 9000; 14000 correct  Question 4 Cause-and-eect diagrams are sometimes called: Selected Answer: Response shbone (Ishikawa) diagrams. correct  Question 5 Before a dimension of quality can be made operationally useful, it must be restated in some ___________ form. Selected Answer: Response measurable correct  Question 6 The traditional view is that the optimum level of inspection is where the: Selected Answer: Response total cost of inspection and defectives is minimum. correct Question 7 The chair of the operations management department at Quality University wants to construct a p-chart for determining whether the four faculty teaching the basic P/OM course are in control with regard to the number of students who fail the course. Accordingly, he sampled 100 nal grades from last year for each instructor, with the following results:  Instructor Prof. A Prof. B Prof. C Number of Failures 13 0 11  What is the estimate of the mean proportion of failures for these instructors? Selected Answer: Response .10 correct  Question 8 Which of the following quality control sample statistics indicates a quality characteristic that is an attribute? Selected Answer: proportion Response Feedback: correct  Question 9 Which of the following is not a step in the control process? Selected Answer: Response 100 percent inspection. correct  Question 10 When a process is in control, it results in there being, on average, 16 defects per unit of output. c-chart limits of 4 and 28 would lead to a _______ percent chance of a Type I error. Selected Answer: Response 0.26 correct  Question 11 In doing aggregate planning for a rm producing paint, the aggregate planners would most likely deal with: Selected Answer: Response just gallons of paint, without concern for the dierent colors and sizes. correct  Question 12 Using variable pricing in response to demand variability tomaximize revenue using perishablecapacity is known as: Selected Answer: Response yield management. correct  Question 13 Aggregate planning in the case of a high-volume product output business such as a restaurant is directed toward: Selected Answer: Response : smoothing the service rate. correct  Question 14 Which one of the following is not a basic option for altering demand? Selected Answer: Response subcontracting correct  Question 15 A rm has 56 units of product X on hand. Forecasts of demand are for 20 units per week. An MPS quantity of 100 units is planned to arrive in period 3. Customer orders are 24 for period 1, 18 for period 2, and 15 for period 3. What quantity is available for commitment to new customers prior to the receipt of the MPS quantity in week 3? Selected Answer: 14 Response correct  Question 16 Which one of the following is not an input in an MRP system? planned-order schedules Selected Answer: Response Planned-order schedules are outputs from MRP.  Question 17 Under lot-for-lot, order sizes for component parts are essentially determined directly from which one of the following? Selected Answer: net requirements Response correct  Question 18 Which one of the following most closely describes net requirements for the current period? Selected Answer: gross requirements for current period - projected on-hand inventory for current period Response correct  Question 19 The MRP input storing information on the status of each item by time period (e.g., scheduled receipts, lead time, lot size) is the: Selected Answer: Response inventory records. Inventory records contain this information.  Question 20 Bunny Helpers, Inc., has just received an order for 100 Deluxe Easter Baskets, which must be ready for delivery at the start of week 6. An MRP planner has prepared the following table showing product structure, lead times (orders are lot-for-lot), and quantities on hand:  Deluxe Easter Basket BOM Deluxe Easter Basket Dark Chocolate Truffles (2 per) Carved Chocolate Eggs (4 per) Lead Time 1 week 2 weeks 1 week On-Hand 10 30 50 Each Deluxe Basket contains two dark chocolate trues and four carved chocolate eggs.  How many dark chocolate eggs should be ordered? Selected Answer: Response 310 correct  Question 21 The Baldrige award can only be won by manufacturing organizations. Selected Answer: Response False The Baldrige Award is awarded to organizations in multiple categories including service, health care, and education.  Question 22 A c-chart is used to monitor the number of defects per unit for process output. Selected Answer: Response True A c-chart monitors the number of defects per unit for process output.  Question 23 Master schedulers are employed primarily by service organizations. Selected Answer: False Response Master schedulers are primarily employed in manufacturing, with most manufacturing organizations having a master scheduler.  Question 24 Safety time is sometimes used in MRP rather than safety stock quantities. Selected Answer: True Safety time is a substitute for safety stock; particularly when lead times are variable.  Response Question 25 Independent demand tends to be more "lumpy" than dependent demand, meaning that we need large quantities followed by periods of no demand. Selected Answer: False Response Independent demand from customers for end items tends to be distributed more uniformly throughout the planning horizon. Dependent demand for components tends to be more lumpy due to lot sizing in the master production schedule and as we move to lower levels of the bill of materials in the MRP explosion. 