Introduction to Business Quiz Chapter 7

202440.43189: BA-101-20: Introduction to Business Quizzes (Chapters 7-12) Student Study Guide MULTIPLE CHOICE - Choose the one alternative that best completes the statement or answers the question. Chapter 7 Quiz 1) Management today places more emphasis on A) individual work that can be successfully measured. B) working in teams. C) striving to eliminate the control function of management. D) placing greater reliance on the government for financing. 2) Which characteristic is most useful for a modern manager? A) disciplinarian B) supervisor C) organizer D) technical skills 3) How are managers today different from managers in the past? A) Managers today are more likely to reprimand workers. B) Managers in the past would use praise and gentle suggestions. C) Managers in the past were less loyal to their employer. D) Managers today emphasize teamwork. 4) One of the four primary functions of management is A) controlling. B) marketing. C) financing. D) designing. 5) Which goal best describes today's view of the organizing function? Organizing today focuses on A) achieving unified opinions from a diversified workforce. B) designing the organization around pleasing the customer at a profit. C) simplifying the process of measuring outcomes related to performance standards. D) developing the most efficient strategic plans for the firm. Version 1 1 6) Which activity would be a part of the leading function of management? A) devising a new strategic plan to enter a new foreign market currently dominated by a competing firm B) recruiting qualified workers to join the organization and assigning them to their proper position C) examining a financial report to see whether the firm's profits are improving and taking corrective action if they are not D) training and coaching workers to help them understand their job and perform it effectively 7) As a manager, two of Samantha's greatest strengths are her ability to clearly communicate goals and her ability to guide, coach, and motivate her employees. Based on these strengths, __________ is a management function that Samantha is likely to be good at performing. A) controlling B) planning C) leading D) organizing 8) A meaningful mission statement should address topics such as the organization's A) form of ownership and methods of financing. B) self-concept and company philosophy. C) advertising strategy and distribution plan. D) tactical plans and contingency plans. 9) __________are broad, long-term accomplishments an organization wants to achieve. A) Goals B) Objectives C) Directives D) Agendas 10) A(n) __________ analysis is used to help companies evaluate their internal strengths and weaknesses, and develop an awareness of external threats and opportunities. A) WISH B) PERT C) ASSET D) SWOT Version 1 2 11) __________planning determines the major goals of an organization and the policies and strategies for obtaining and using resources to achieve those goals. A) Strategic B) Contingency C) Central D) Tactical 12) A(n) __________would be used by a department manager as a tool for making daily and weekly assignments. A) operational plan B) vision statement C) mission statement D) tactical plan 13) The first step in the rational decision-making model is to A) recruit team members to work on the problem. B) gather data. C) develop alternative responses. D) define the situation. 14) In a company in which an effective vision has been provided A) there is no need for tactical planning. B) the economic and competitive environments tend to be much more predictable. C) employees are likely to have a sense of purpose and a common set of values. D) goals and objectives are no longer needed. 15) A basic difference between goals and objectives is that goals are A) precise, while objectives are vague. B) set by tactical plans, while objectives are set by strategic plans. C) set by middle management, while objectives are set by first-line managers. D) concerned with broad, long-term accomplishments, while objectives focus on specific short-term details. 16) When a firm makes use of SWOT analysis, one of its objectives is to A) identify the best employees to fill each position within the organization. B) set specific short-term performance standards for each department. C) evaluate the desirability of issuing stocks or bonds in the current financial climate. D) identify the things it does well as an organization and the things it needs to improve. Version 1 3 17) Karleen was hired by a corporation to take over as the new CEO. Her initial impression is that the company is disorderly, primarily because the employees do not have a sense of purpose or a common set of values. Karleen's remarks suggest that she needs to provide a(n) __________ for the company. A) vision B) contingency plan C) objective function D) corporate logo 18) __________is the management function that involves allocating resources, assigning tasks, and establishing procedures for accomplishing the organizational objectives. A) Controlling B) Outsourcing C) Organizing D) Coordinating 19) Middle managers are responsible for A) establishing the vision for the organization. B) assigning specific jobs and evaluating the daily performance of workers. C) devising the organization's strategic plan. D) developing tactical plans and controlling. 20) Supervisory managers spend most of their time on A) conceptual and financial skills. B) technical and human relations skills. C) strategic planning. D) external efforts such as meeting with stockholders and other stakeholders. 21) Leadership, coaching, and morale building are all part of a manager's __________ skills. A) technical B) theoretical C) empirical D) human relations 22) Which management position is responsible for getting the right information to other managers to enable them to make better decisions? A) Chief Executive Officer (CEO) B) Chief Financial Officer (CFO) C) Chief Planning Officer (CPO) D) Chief Information Officer (CIO) Version 1 4