University:
Boston University
Course:
CAS PS 101 | General Psychology
Academic year:

2022
Views:

419

Pages:

1
Author:

Sara Haynes

Setting Goals and Expectations A hybrid team’s success depends on clarity in roles and well-articulated goals and expectations, both for the department/unit and for each employee. • • • • • • Goals are focused on results and outcomes. Individual team member goals align with department/unit level goals. Roles and responsibilities are clear and understood by all. Expectations align with values and norms. Goals are clear and consistent. If plans change too frequently or unpredictably, this can cause confusion, lead to loss of productivity, and impact team morale. Goals are visible and progress is measured regularly. Using goals to ensure individual and team success is the collective responsibility of all individuals, but managers and employees have distinct roles and responsibilities as relates to goals and expectations. A few of these are listed below. Manager Responsibilities Employee Responsibilities • Ensure goals are specific, measurable, achievable, relevant, and time-bound. • Ensure • goals are specific, measurable, achievable, relevant, and time-bound • Set clear expectations for quality and success. • • Measure based on outcomes and results instead of traditional visual cues of presence in office or computer screens. Ask questions to ensure you understand manager’s expectations and know what success would look like. • Get clarity on alignment and relevance of goals. • Assess progress and goals periodically. • Meet goals and expectations on time. • Help the team see the relevance and ‘why’ of the goals. • • Establish tools and systems to help ongoing assessment of progress. Use mutually agreed upon tools and systems to provide regular updates. • Take initiative for continuous improvement and seek excellence.

Setting Goals and Expectations

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