University:
California State University, Los Angeles
Course:
CIS 1200 | Information and Technology Literacy
Academic year:

2023
Views:

544

Pages:

3
Author:

Jithin J I

BUSINESS-TO-GOVERNMENT (B2G) & CONSUMER –TO-GOVERNMENT E-COMMERCE MODELS Business-to-government (B2G) is a business model that refers to businesses selling products, services or information to governments or government agencies. B2G networks or models provide a way for businesses to bid on government projects or products that government might purchase or need for their organizations. This can encompass public sector organizations that propose the bids. B2G activities are increasingly being conducted via the Internet through real-time bidding. Examples of B2G  A government using virtual workspace software designed by a creative agency.  The situation in Ohio where the State’s tax department hired the service of a third-party to collect and convert tax payments in crypto currencies to fiat. Advantages  It features a high-profit margin and longevity than most other e commerce business models.  B2G businesses can enjoy tax benefits not common to other e commerce merchants.  It increases flexibility and efficiency in public administration. Disadvantages  A change in government could adversely affect a B2G product or service provider  It often requires huge capital to set up.  It could also confine a business to operate within a specific geographical location, thus removing the primary purpose of e commerce transactions which is borderless product and service delivery. Consumer –to-Government (C2G) Consumer to administration or consumer to government e-commerce model enables the consumers to post feedback or request information regarding public sectors directly to the government administration or authorities. Example of C2G  When you pay electricity bill through the government website, payment of health insurance, make payment of taxes, etc.  An electronic voting app for citizens to participate in an election without having to visit the polling unit or filing paperwork. Advantages  It makes public administration more flexible and efficient.  It encourages public knowledge of internet-based technology.  There is enormous profit potential for third parties contracted to handle C2G transactions. Disadvantages  A lack of internet service in some regions could restrict the performance of C2G e commerce.  Public awareness and education programmes may be needed to introduce the populace to such systems.