Management Information Systems 2025

Department of Management & Technology Via Roentgen, 1 20136 MILANO tel +39 025836 2632/2633 Management Information Systems cod. 30421, Credits: 6 Course Description Paola Bielli a.y. 2024/2025 1. COURSE LEARNING OBJECTIVES Today, all organisations use Information Systems to support their operations and decision processes. This course offers students a lens to look at Information Systems, to recognize the main ICT components present in that specific environment, and to map the main processes supported by ICT. At the end of the course, the students should be able to ask the right questions to CIOs and ICT vendors and understand the contribution of Information Systems (I.S) to the organization. 2. COURSE ORGANIZATION AND RESOURCES The course has in-presence teaching modules (see detailed schedule below § 5) and team work for the attending students. Several guests and case studies will offer a first-hand view of the state of MIS in organisations. Students can decide not to attend and take the exam as non-attending students. In case attendance is chosen, students have to follow carefully the development of the course with a weekly preparation of all the readings and participation in the in-class and on-online debates. Attending students will sign up for attendance at the beginning of each class. In case, the attendance is not chosen or attendance records are not respected (at least 18 sessions out of 24) students will take the final exam at the end of the semester in the official exam dates for code 30421. Please refer to the § 3 below for non-attending students’ material.  Online resources: Blackboard Platform On Blackboard you find case studies, slides, and additional materials when necessary. Students registered for this course will be required to: - access to the Bocconi Blackboard platform (http://blackboard.unibocconi.it); check weekly the requirements for the sessions (readings and case studies); freely contribute with papers, articles, and video interviews to the class material; define group-level routines to coordinate and exchange material in team-work activities.  Team work projects Attending students are required to actively participate in group projects (project description will be shared later in the course).  Individual work Attending students are required to:  Take a multiple choice test on chapters 5-8 of the textbook on March, 5th (pass/fail)  take a final written exam (70% of the final individual grade),  contribute to the group project (30% of the final grade).  Summary of evaluation criteria for attending students Attending students will receive an individual evaluation at the end of the course composed as follows: - Group project (teamwork activity) = 30% - Final exam (individual) = 70% A “pass course” is issued ONLY in case each one of the above grades is >= 18/30.  Grades registration All grade registrations will be completed at the end of the exam date. Exams can be taken only by students that have registered online in advance. Without prior registration, the grade will NOT be signed and the exam will have to be redone as a NON attending student. Feedback on exams is available ONLY at scheduled office hours (immediately after grades publishing – check the Bocconi student’s agenda to know time and location). Once feedback sessions are completed, exams will be archived and grades registered. Archived exams are no longer available and grades will not be modified. Exam feedbacks cannot be handed out in online meetings, telephone conversations, or Skype conference.  Exams May, 28th 2:00 pm Attending students May, 28th 2:00 pm Non attending students June, 19th 2:00 pm Attending students June, 19th 2:00 pm Non attending students Sept. 4th, 11:30 am Non attending students Textbook and reading materials on Blackboard Textbook and reading materials on Blackboard Textbook and reading materials on Blackboard Textbook and reading materials on Blackboard Textbook and reading materials on Blackboard Final written test (70% of total grade) Written exam (100% total grade) Final written test (70% of total grade) Written exam (100% total grade) Written exam (100% total grade) Attending students that receive a FAIL in the May 28th exam can retake the exam on June, 19th keeping their attending status. Please check the Bocconi website for detailed information regarding exam hours and reserved rooms. Exam dates and hours cannot be changed, due to interferences with the general Bocconi University exam schedule. 3. TEXTBOOK AND SUGGESTED READINGS The textbook for the course is: Kenneth C. Laudon, Jane Laudon, Traver C.G. (2023), Essentials of MIS, Global Edition, 15/E Pearson ISBN 9781292450452 Attending students will prepare for their written exam chapters 1-4, 9-12 of the textbook, and all the materials available on Blackboard. Chapters 5 to 8 will be subject to a pass/fail test during the course. Non-attending students will prepare the whole book for their written exam. 4. COURSE ETIQUETTE In your interest and of your colleagues, please observe the following courtesy rules: Arrive in class on time; do not leave early. Keep your mobiles off; Do not use wireless network emailing, web browsing, or Facebook chatting in class. Participate actively in class. Offer your contribution to group/joint work. Do not free-ride on your colleagues! 5. No. DETAILED CLASS SCHEDULE FOR COD. 30421 DATE TIME SESSION CONTENT TEXTBOOK References Block 1: Introduction to I.S. 1 2 Febr. 4 10:15-13:30 Course introduction ICT in organisations: impacts and models to describe MIS 3 Febr. 5 16:30-18:00 The application portfolio in one organization. Industry, company and business processes: how they influence I.S. configuration From MRP to ERP platforms 4 5 Febr. 11 10:15-13:30 What means process orientation in practice. Chapt. 3 BPM Notation Chapt. 9 Introducing an ERP platform in organisations 6 Febr. 12 16:30-18:00 Guest speech: Simone Piunno (CIO at Bocconi) Chapt. 9 7 8 Febr. 18 10:15-13:30 The main modules of an I.S.: CRM, SCM, M.I.S. Chapt. 10 and 11 Block 2: Building I.S.: key approaches and new technologies Chapt. 1-2 9 10 Febr. 25 10:15-13:30 Technology trends. Humanoid robots: state-of-the-art and their role in organisations (tbc). 11 Febr. 26 16:30-18:00 Deciding about I.S.: the Askoll EVA case (Part A). 12 March 4 10:15-13:30 Online Test on chapt. 5-8 of the textbook. 13 Chapt. 5-8 Chapt. 5-8 Introducing I.S. in an organization: the life cycle approach and feasibility study Block 3: The key I.S. decisions 14 March 5 16:30-18:00 Guest speech: Calogero Polizzi, CIO at Swatch Group Innovation versus optimization of the application portfolio: the dilemma of a CIO. Chapt. 12 15 16 March 25 10:15-13:30 Business requirements analysis Financial evaluation of an IS project Chapt. 12 17 18 Apr. 8 10:15-13:30 SW and partner selection: how to structure the decision process. The IT department: organizational choices facing the CIO. Chapt. 12 19 May 6 10:15-12:00 Guest speech (tbc) Chapt. 4 20 May 7 16:30-18:00 Conclusions Chapt. 2 A workshop of 4 sessions focused on cybersecurity (by Greta Nasi) will complement the syllabus of this course. Instructors Paola Bielli – Management & Technology department Aakanksha Gaur – SDA Bocconi Office hours - Office hours are available upon request (email). Specific office hours on Bboard will be organised for clarifications or administrative issues (check announcements on Bboard) in the following dates:    Febr. 19th, 2-2:25 pm; March 26th, 2-2:25 pm; April 9th, 2-2:25 pm.