Efficiency in Office Work

EFFICIENCY IN OFFICE WORK A. DEFINITION OF EFFICIENCY Efficiency is generally related to the minimum resources needed to achieve the expected results. An activity can be said to be efficient if there is an improvement in the process, either in terms of being faster or cheaper. Meanwhile, according to KBBI (Big Indonesian Dictionary), the word efficiency is defined as the accuracy of the way of doing something and the ability to carry out tasks well and correctly without wasting time, money and energy. In addition to these definitions, there are opinions about the definition of efficiency according to several experts, including: 1. Mulyamah (1987) Efficiency is a measure in comparing the planned use of input with the realized use or in other words the actual use. 2. P. Hasibuan (1984) Quoting H. Emerson's statement is Efficiency is the best comparison between input and output (results between profits and resources used), as well as optimal results achieved with the use of limited resources. In other words, the relationship between what has been completed. 3. Soekartawi (1989:29) stated that marketing efficiency will occur if: • Marketing costs can be reduced so that there is a profit • Marketing can be higher • The percentage difference in prices paid by consumers and producers is not too high. • Availability of physical marketing facilities. 4. Nicholson (2003) in Rica Amanda (2010) Stated that efficiency is divided into two meanings. First, Technical efficiency, namely the choice of production processes that then produce certain outputs by minimizing resources. This technical efficiency condition is described by points along the isoquant curve. Second, economic efficiency (cost efficiency), namely that any choice of technique used in production activities must minimize costs. 5. Sedarmayanti (2014:22) Efficiency is a measure of the level of resource use in a process. The more efficient or less resource use, the more efficient the process is said to be. An efficient process is characterized by process improvements so that it becomes cheaper and faster. 6. According to Abdul and Muhammad (2019: 163), Efficiency is a ratio that compares the input used to the output produced. Efficiency is a basic principle about the best comparison between a work effort and its results. This comparison can be seen from two aspects, namely: 1. Results Aspect An activity can be said to be efficient if a certain result is achieved with the least effort. The definition of "effort" can be seen from 5 sources of work, namely thought, energy, time, space and objects (including money). 2. Effort Aspect An activity can be called efficient if a certain effort produces many results, both in terms of quality and the number of units of that result. From the several definitions, it can be concluded that the word efficiency means a comparison between the resources used and the results or output obtained. The fewer resources used to achieve something that has been planned, the higher the level of efficiency. From the definition of efficiency, efficiency in office work is a comparison of the resources used in the office. Where the resources used in office work must be less but produce a large result or output. B. PRINCIPLES OF EFFICIENCY IN OFFICE WORK In the office, work efficiency needs to be applied so that things can run better. To achieve that goal, there are several principles of efficiency that need to be applied, namely as follows: 1. Principle of planning Every activity must have a plan, so that it can be carried out correctly, precisely, can be controlled and can also be evaluated, so that maximum results (as much as possible) can be obtained. Planning means determining the steps of action needed in order to achieve goals by making careful calculations and the best considerations. The realization of office work planning is in the form of establishing guidelines on the purpose and management of documents/files, guidelines on procedures or work procedures, guidelines on the procurement of office machines and their use, guidelines and planning and control of forms. 2. Principle of simplification Simplification is carried out with the aim of making a job easier or lighter to do. This principle includes the use of easier, more practical and faster methods. In implementing this principle, considerations are usually made about the steps of action that need to be eliminated or combined and the work relationships in the organization that need to be shortened so that the organizational structure can be streamlined. 3. Principle of Saving The use of costs, materials, objects, as much as possible is not excessive, sufficient according to what is required or needed. This principle includes establishing guidelines on calculating costs and benefits, guidelines on calculating document needs, and guidelines on mechanization of office work. 4. Elimination Principle Eliminating or eliminating an activity that is considered less necessary, of course, which does not have the desired results. In this principle, considerations are made about activities that are considered less necessary so that they should be eliminated or eliminated. 5. Merger Principle Combining or uniting several activities that have similarities in the possibility of being done at once or simultaneously so that it can save time and manpower. This principle considers the action steps that need to be combined so that they are more efficient.