Systems Documentation Techniques Part 1 (1-28)

Systems Documentation Techniques 1 Prepare and use data flow diagrams to understand, evaluate, and document information systems. 1) Graphical representations of information are often supplemented by A) narrative descriptions. B) relevant e-mail communications. C) logic charts. D) oral descriptions from management. Answer: A 2) All of the following are guidelines for preparing data flow diagrams except A) show the most detail in the highest-level DFD. B) include all storage files, even if they are only temporary. C) uniquely name all data flows. D) sequentially number process bubbles. Answer: A 3) The Sarbanes-Oxley Act requires independent auditors to A) create flowcharts to document business processes. B) understand a client's system of internal controls. C) establish effective internal controls. D) prepare and understand all types of system documentation. Answer: B 4) The passage of the Sarbanes Oxley Act A) made documentation skills even more important. B) requires public companies to prepare an annual internal control report. C) mandates that auditors must be able to prepare, evaluate and read documentation tools such as flowcharts. D) All of the above. Answer: D 5) Which of the following is not a true statement? A) Documentation tools save an organization both time and money. B) Documentation tools are used extensively in the systems development process. C) Data flow diagrams and flowcharts are the two most frequently used systems development documentation tools. D) Data flow diagrams and flowcharts are difficult to prepare and revise using software packages. Answer: D 6) A data flow diagram A) is a graphical description of the source and destination of data that shows how data flow within an organization. B) is a graphical description of the flow of documents and information between departments or areas of responsibility. C) is a graphical description of the relationship among the input, processing, and output in an information system. D) is a graphical description of the sequence of logical operations that a computer performs as it executes a program. Answer: A 7) In a DFD, a "data sink" is also known as a A) data store. B) transformation process. C) data flow. D) data destination. Answer: D 8) In a DFD, a "bubbles" is also known as a A) data store. B) transformation process. C) data flow. D) data destination. Answer: B 9) In preparing a DFD, when data are transformed through a process, the symbol used should be A) a circle. B) an arrow. C) a square. D) two horizontal lines. Answer: A 10) In general, a data destination will be shown by A) an arrow pointing away. B) an arrow pointing in. C) arrows pointing both ways. D) no arrows, only two horizontal lines. Answer: B 11) In a data flow diagram of the customer payment process, "update receivables" will appear above or in A) a square. B) a circle. C) two horizontal lines. D) none of the above Answer: B 12) In a data flow diagram of the customer payment process, "Customer" will appear above or in A) a square. B) a circle. C) two horizontal lines. D) none of the above Answer: A 13) In a data flow diagram of the customer payment process, "Customer payment" will appear above or in A) a square. B) a circle. C) two horizontal lines. D) an arrow. Answer: D 14) Most processes on a DFD can be identified by A) data in-flows only. B) data out-flows only. C) data flows both into or out of a process. D) always being followed by a data store. Answer: C 15) More than one arrow is needed between symbols on a DFD if A) data elements always flow together. B) data elements flow at different times. C) data elements flow to different locations. D) there is no guideline on use of single or multiple arrows. Answer: B 16) A DFD created at the highest-level or summary view is referred to as a A) process diagram. B) overview diagram. C) content diagram. D) context diagram. Answer: D 17) In a payroll processing DFD, the "prepare reports" activity will be represented by ________, the "employee payroll file" will be represented by ________, and the "management" will be represented by ________. A) a circle; two horizontal lines; a square. B) a circle; two horizontal lines; two horizontal lines. C) a rectangle; a square; a circle. D) a square; two horizontal lines; a circle. Answer: A 18) In a customer payment processing DFD, the "update receivables" activity will be represented by ________, the "accounts receivable file" will be represented by ________, and the "credit manager" will be represented by ________. A) a square; two horizontal lines; a circle. B) a rectangle; a square; a circle. C) a circle; two horizontal lines; two horizontal lines. D) a circle; two horizontal lines; a square. Answer: D 19) Preimer Life Company is a life insurance company that collects, stores, prepares and provides customerized life insurance policy to customers in the Midwest. When a customer's information is received, it is recorded in a database and a ticket is provided to the policy underwriter . When the life insurance policy is issued, the database is updated so that it always reflects the correct amount of life insurance coverage and the length of the policy available to the customers. In a data flow diagram, which type of symbol would be used to represent policy underwriters? A) B) C) D) Answer: A 20) Preimer Life Company is a life insurance company that collects, stores, prepares and provides customerized life insurance policy to customers in the Midwest. When a customer's information is received, it is recorded in a database and a ticket is provided to the policy underwriter . When the life insurance policy is issued, the database is updated so that it always reflects the correct amount of life insurance coverage and the length of the policy available to the customers. In a data flow diagram, which type of symbol would be used to represent the system processing customer's information? A) B) C) D) Answer: B 21) Preimer Life Company is a life insurance company that collects, stores, prepares and provides customerized life insurance policy to customers in the Midwest. When a customer's information is received, it is recorded in a database and a ticket is provided to the policy underwriter . When the life insurance policy is issued, the database is updated so that it always reflects the correct amount of life insurance coverage and the length of the policy available to the customers. In a data flow diagram, which type of symbol would be used to represent the storage location of data in the system? A) B) C) D) Answer: D 22) Preimer Life Company is a life insurance company that collects, stores, prepares and provides customerized life insurance policy to customers in the Midwest. When a customer's information is received, it is recorded in a database and a ticket is provided to the policy underwriter . When the life insurance policy is issued, the database is updated so that it always reflects the correct amount of life insurance coverage and the length of the policy available to the customers. In a data flow diagram, which type of symbol would be used to represent the process of updating customers' life insurance records in the system? A) B) C) D) Answer: B 23) Preimer Life Company is a life insurance company that collects, stores, prepares and provides customerized life insurance policy to customers in the Midwest. When a customer's information is received, it is recorded in a database and a ticket is provided to the policy underwriter . When the life insurance policy is issued, the database is updated so that it always reflects the correct amount of life insurance coverage and the length of the policy available to the customers. In a data flow diagram, which type of symbol would be used to represent the flow of data provided by the customers into the system? A) B) C) D) Answer: C Concept: Data flow diagrams Objective: Learning Objective 1 Difficulty: Easy AACSB: Application of Knowledge 24) Terrell and Monique Anderson run an antique store in their hometown of Dayton, Ohio. To find items to sell in their shop, they travel around the United States and Europe buying unique artifacts. Within an hour of making a purchase, they use their smartphone to take a picture of the item and post a short tweet about the item on Twitter. Then, they ship the item back to Dayton for sale in their shop. Which symbol should be used to represent Twitter in a context diagram of this process? A) B) C) D) Answer: A 25) Terrell and Monique Anderson run an antique store in their hometown of Dayton, Ohio. To find items to sell in their shop, they travel around the United States and Europe buying unique artifacts. Within an hour of making a purchase, they use their smartphone to take a picture of the item and post a short tweet about the item on Twitter. Which symbol should be used to represent the preparation of data for their tweet in a context diagram of this process? A) B) C) D) Answer: B Concept: Data flow diagrams Objective: Learning Objective 1 Difficulty: Moderate AACSB: Application of Knowledge 26) Terrell and Monique Anderson run an antique store in their hometown of Dayton, Ohio. To find items to sell in their shop, they travel around the United States and Europe buying unique artifacts. Within an hour of making a purchase, they use their smartphone to take a picture of the item and post a short tweet about the item on Twitter. Which symbol should be used to represent the transfer of data to Twitter in a context diagram of this process? A) B) C) D) Answer: C 27) Terrell and Monique Anderson run an antique store in their hometown of Dayton, Ohio. To find items to sell in their shop, they travel around the United States and Europe buying unique artifacts. Within an hour of making a purchase, they use their smartphone to take a picture of the item and post a short tweet about the item on Twitter. Which symbol should be used to represent the remote server that stores the tweets (i.e., the Twitter posts) data? A) B) C) D) Answer: D dge 28) Chas Mulligan has been hired by Yardley Security as an assistant to the internal auditor. He has been asked to document the existing accounting information system, and focus on the activities and flow of data between activities. He decides to begin with a summary description of the sources and uses of data in the organization and how they are processed by the system. The documentation tool that he should employ for this purpose is a A) data flow diagram. B) document flowchart. C) system flowchart. D) program flowchart. Answer: A