University:
Eastern Kentucky University
Course:
BUS 204 | Fundamentals of Business Law and Ethics
Academic year:

2022
Views:

485

Pages:

2
Author:

sonalhava9qv

WH Framework process of ethical decision making is a set of ethical guidelines that urges us to consider whom an action affects, the purpose of the action, and how we view it morality (Kubasek et al., 2020). This framework could have been used by Steve to guide his decision and actions regarding Mountain Top View information breach. The WH framework is broken into two questions: Who would this decision affect and how to make ethical decisions. In this scenario, the relevant stakeholders are the customers of Mountain Top View, owner Clare Applewood, employee Carlos Rodriguez and IT lead, Steve. Considering how the data breach would affect the relevant is the first step in making the proper ethical decision. Steve could have focus on how this breach could negatively affect the stakeholders involve. The next step is deciding how to make ethical decisions. In the WH framework having an ethical guideline that considers the stakeholders helps. Steve could have considered the affected customers’ feeling to the breach. He could have put himself in their shoes. How would a breach such as this affect how the customer does future business? Would it have been important to Steve to know of such breach if he was the consumer? Would the relevant stakeholders want to know about the breach? Questions such as this puts the right of the affected customers first. It shows that their rights matter. Consumers value honesty and expect to be notified of privacy breaches. Mountain Top View ethical responsibility would be to notify the stakeholder and customers of data breach as soon as possible. To decide not to notify the consumer or stakeholders can lead to negative impact on the company. It gives the impression that they are not trustworthy. This would lead to consumers pulling their business from the company. The WH framework ensure we include a significant component of ethical reasoning. Refences Kubasek, N. K., Browne, M. N., Herron, D. J., Dhooge, L. J., & Barkacs, L. L. (2020). Dynamic business law (5th ed.). New York, NY: McGraw-Hill Education.