Agenda: 1.) Your Views on Team Performance 2.) The X-Teams Framework 3.) Creating X-Teams in Your Organization 4.) Q & A What Do YOU Think Accounts for Strong Team Performance? Good Internal Process is Only Half the Story and If You Have Only Half the Story Right---You Fail Principles of X-Teams #1--High-Performing X-Teams Combine Extreme Execution Inside with External Activity Outside Example: Microsoft Netgen Team What do teams do across their boundaries? ambassadorial activity task coordination scouting power structure workflow structure information structure What predicted high performance? High performing teams combined all three activities: • ambassadorial • task coordination • scouting -- early on #2 High-Performing X-Teams Shift Their Activities Over the Lifetime of the Team PHASES z z z EXPLORATION EXPLOITATION EXPORTATION How does one structure a team to engage in external activity? Extensive Ties Expandable Tiers Flexible membership Extreme Execution Why consider X-Teams in Your Organization? z z z z z #1: We want to innovate but everyone is already overworked with dayto-day activities? #2: Top management has a vision and strategy but sometimes implementation lags behind? #3: Local line managers know the problems, the customers, the technology, the competition, and have ideas for change, but feel powerless to act. #4: Teams need information and expertise that lie outside their boundaries, but they cannot always access what they need. #5: The world is rapidly changing, problems are complex, and we need to find a way to adapt and work under these conditions. Conditions for Effective X-Team Programs Commitment from the Top z Launch—Content, Who Are We, Brainstorm Ideas, Plan of Action z Stringent Structure z Support and Feedback z Ending in Style z What Do You Get? Individual Growth in Leadership and Teamwork z Team Success z Infrastructure for Innovation in the Firm z