University:
Massachusetts Institute of Technology
Course:
15.992 | S-Lab: Laboratory for Sustainable Business
Academic year:

2023
Views:

366

Pages:

1
Author:

Walker Gentry

Some Potentially Difficult Situations You Survived in 15.667 Dealing with: • people you do not know who are following secret instructions; • people who may be lying; • someone alleging racism, or a sexual attack; • someone alleged to be racist, sexist; • a performance evaluation with insufficient data; • how you might plan to fire someone; • a #2 who wants the job of the boss; • a potential conflict of interest with a husband and wife team, where the company needs the husband; • various possibly unethical situations; • an international recruitment situation with many unknowns in job and compensation; • negative, one-point, and wide positive bargaining ranges; • bargaining in terms of feelings, time, and status, as well as money; • brainstorming with large and small groups on relatively delicate issues; use of a Devil’s Advocate to prepare; • being surprised: often with too few or misleading data, by a large bargaining range, a mediation where it was impossible to be sufficiently prepared; a mob; • aggressive competitive Others; people who rely on “commitment” power; • a mentoring problem in an uncertain but hierarchical structure; • coalitional bargaining where prior relationships play a strong role as well as “rational” bargaining strength; • constructing the elements of an effective apology; • considering the elements of a fair complaint system—and how different people see complaint options; • understanding common sources of stress; • how to address a serious complaint or perceived injury; • how to choose an option for a complaint; how to help an Other to do so; • how to think about different sides of a painful or even dangerous misunderstanding; • whistleblowers and whistleblowing issues; • a case involving the elements of fair investigations with no prior warning; • potentially dangerous situations; • people with various personality problems: e.g. negativists, people who are pointedly unhelpful. • the professor……