Professional Business Correspondence

Question Formal business stationery on which the doctors name and address are printed at the top is ________. The impression or pattern that can be seen when paper is held up to the light is called______. The envelope size most commonly used for correspondence is ________. Envelopes that have a transparent window are used for______. The subject line is used to ____-. The complimentary closing is _________. The appropriate position for the signature block is_______. A characteristic of open punctuation is _________. Answer Letterhead Watermark No. 10 Invoices and statements Bring the subject of the letter to the readers attention Placed two lines below the last time of the body Aligned with the complimentary closing No punctuation after the copy notation The dateline, complimentary closing, signature block, and notations are aligned and begin at the center of the page or slightly to the right of center Modified- block letter style in the ________. All lines are typed flush with the left margin in the _______. Full-block letter style Proofreading involves checking a document for spelling and format errors, Grammatical errors as well as checking the document for ________. Know the type of person you are A general tip for writing an effective letter is to _________. writing to Editing involves checking a document for factual accuracy, logical flow, Clarity and tone conciseness, and __________. Effective professional correspondence uses an appropriate style, clear and The active voice concise language, and _______. Mechanical errors include errors in__________. Punctuation Formatting, data, and _______ errors can occur when you are preparing a Mechanical document. First class nail must weigh _______ or less. 11 ounces The former name for Parcel Post was__________. Fourth- class mail Any item that weighs between 11 oz Priority mail is used for _________. and 70 lbs Which mail delivery service requires the postal carrier to obtain a Certified Mail signature when the item is delivered? Which type of mail delivery is used for sending an item that is valuable or Registered Mail irreplaceable because it provides security for the item? The steps in processing mail involve sorting, recording, annotating, Distributing and________. Underlining key points and writing reminders or suggested actions in the Annotating margin when reading incoming mail is called_______. Contact the waste disposal Which of the following is the appropriate way to dispose of prescription organization affiliated with your drug samples ? office Packages and provides overnight United Parcel Service (UPS) delivers________. letter express service Before undertaking email communication with a patient, which of the Have a written consent for email following must you do? communication on file Two professional organizations that have established policies relating to The American Medical Informatics email are Health Email and________. Association Check your office email regularly and Which of the following is good practice for managing email? empty any unwanted messages How should you fold an invoice that will be placed in a window envelope? Use a accordion fold A computer printed envelope using Which of the following envelopes is most easily read by an OCR system? the default front Letterhead paper that has a _________ is generally a high quality paper. Watermark Envelopes that have a transparent window are used for _______ and statements Address_________ printed from a computerized mailing list can speed the process of addressing envelopes for bulk mailing An_________ like is used when the correspondence is sent to a particular individual in a company The________ block is aligned with and typed three to four lines below the complimentary closing The two different styles of ___________ used in correspondence are open and closed. The _______ style of punctuation after the salutation and complimentary closing The _________ letter style is the most commonly used style for correspondence in medical offices Business letters should be in the________ voice unless you are conveying negative news Errors in spelling , punctuation, spacing, and division of words are ________errors. To obtain proof that an item was delivered,you should send it using the return_______ requested service offered by the USPS If you are responsible for reading incoming mail, you may also be asked to________ it by highlighting key points or writing comments in the margins Well- written, neatly prepared_______ is one of the most important means of communicating a professional image for the medical office Email is not considered an_______ method of communication because it can be intercepted by someone who is not the intended recipient The body of the letter should_________. Invoices Labels Attention Signature Punctuation Open Full block Active Mechanical Receipt Annotate Correspondence Secure Begin two lines below the subject line